Best Root Removal in Phoenix AZ

BEWARE - They hire UNLICENSED contractors to do their work. Our home warranty company, 2-10 sent Belsito plumbing out to check on a slab leak we had. They sent Charles, who was nice, and Charles brought his manager Shane Prince. Shane completed a lot of work but never finished, took off with our money, and wasn't licensed. He did all this work on the side, but wearing Belsito Plumbing uniforms (him and Charles). Belsito fired him a few months ago, but that doesn't make up for the fact that they were okay having someone do these jobs that's NOT LICENSED! Turns out his licenses have been revoked for years. Just be cautious on who you let do your work. In AZ, anything done over $1,000 in your house requires a license. Hope this helps someone avoid the expensive mistake we made working with this guy and this company.

AVOID AT ALL COSTS!!!!!!! If I could give this company zero stars I would!! Set an appointment to have a 2nd septic tank done as our old one was getting filled. Was told they would show up on a certain date.... never showed! Never called! WE had to call them and ask what was going on! They claimed they were too busy with other jobs and would show up eventually. Okay that's great? Very professional. Sorry we are too busy don't know when we'll be there! Nice. Anyway, they show up a couple days later and appear to be getting the job done quickly. Took 2 days to do. 2nd day on the job and the last day they were at our property was last Saturday. We had paid extra to have them haul away all the extra dirt that would be dug up to make this other septic. Well, they leave and the place looks like a landfill with HILLS of dirt and TONS of HUGE rock that we NEVER had in our yard before. The place is absolutely trashed. Tire marks everywhere, dirt strewn about and in mounds. NOT TO MENTION they pushed the excess dirt they apparently didn't want to haul away under our bushes in our front yard. Sneaky. We call and try to get them to make this right ESPECIALLY because we paid extra to have this excess dirt taken care of. They say they will send the GM out to look at the yard. GM came by without notice or any interaction with us, called back and said it looks fine - it will even out. People, this is at least 2-4 inches of solid dirt and excessive amounts of rock piled up in our yard!!!! My husband has backed over it a couple times with his truck since he parks there and IT IS NOT EVENED OUT. I FEEL LIKE WE ARE GOING OFF ROADING EVERY TIME WE PULL OUT OF THE DRIVEWAY! (I am not even being dramatic). The company claims they will NOT fix this issue. We have tried to contact multiple times. They tell us that in the contract it states that the yard will not look the same after work is done so they get away with this! Talk about HORRENDOUS customer service. Not only have they lost our business but I will be sure to let EVERYONE I know to avoid Cooper's. SAVE YOUR MONEY AND TIME!!! I say time because guess who is now raking, shoveling and hauling excess dirt off the property????? I'll give you a hint, it sure as hell is not COOPER'S! Just terrible.

We called them at 8:30 and they were here and done by 10:30. I called 2 other companies, which either didn't answer or were booked 2 weeks out and didn't call back to make an appointment as promised. The driver was professional, pleasant and helpful in showing me what the problem was and how we could fix it ourselves. I would definitely recommend this company.