Best KItchen Remodel in Phoenix AZ

I called Hero Home Services because I had a strong smell in my home.Aaron was on time and explained everything down to detail. They ran a camera and wow were my drains dirty! They recommended a drain cleaning service that they provided and when they ran camera after the drains looked amazing and it helped with the smell! Highly recommend their service

They were supposed to come out Friday between 2:00 and 4:00 not even a phone call had to call them no clue, said that they will come in the morning between 10:00 and 10:30. We shall see I will write another review. Bad communications. It was a no-show, To extend on my other review writing, 4 days later they contacted me from Friday to now Tuesday they really have the worst communication skills I've ever come across and their equipment doesn't seem to work. You cannot rely on them to do what they say!

I have worked with Valleywide Plumbing for the last 2 years. I have used them to fix issues with our plumbing in the bathrooms for our company. They have always responded in a timely manner & give me an eta on their arrival. They respond quickly usually out the same day depending on when the issue is reported but at least out the next day. I've worked with Patrick every time and he is always pleasant and very customer service focused. Good at evaluating what the problem is, offers solutions & recommendations to correct the problem. If parts need to be ordered, I receive a phone call immediately to give me an update.

Last year, we had a minor flood issue in the building from a tube that broke off the toilet over night. We called Valleywide Plumbing, Patrick came out immediately, fixed the problem with replacement tubing and took the initiative to locate & contact a water restoration company for me to start drying out the water damage.

I would definitely recommend Valleywide Plumbing & Patrick!

So refreshing to have an honest plumber! Stevan was early to the appointment. He was extremely articulate and explained everything . After scoping the line with camera explained there was no issues with line and showed us the video. Other plumbers told us that the line was all deteriorated and needed replacement and told us it was all original cast iron when in reality it was 90% new ABS. Thank you, Stevan! Restored our faith that honest tradesmen do still exist!