Best Home Inspectors in Phoenix AZ

I reached out to Sewer Time after being in a house for 3.5 years with severe septic tank backups, as the homeowner I had no idea what the problem was and inherited it as a secret gift from the previous owner. The system that was onsite was reported to be from 1981 and had some sketchy notes in the permit application. Sewer time was able to come out to survey and diagnose my system’s problems, which turned out to be severe.

It was found that odd angles and adaptations had been made to the plumbing coming from my house, and that my septic tank was in hydraulic failure and was overwhelming the dry well that was installed in the 80s. It was also later found out during the dig that the back end of my actual septic tank precast concrete had a huge hole that was buried and concealed by the previous team. The diagnosis was to dig to the tank, repair any systems that could be repaired, and divert the drain into a new seepage pit. Bonus note, they were also able to repair my current septic tank and discouraged spending unnecessary money on a new tank.

Travis and Mike completed the entire job minus some small details, just the two of them. These guys are some of the kindest, most hard-working people I have ever met and some of the most reliable contractors. These two guys interacted with me and my family while we worked through this huge repair and were nothing but pleasant.

The scale of the job and the orientation of my backyard required a 14’ section of my brick wall to be removed to allow a larger excavator into the back yard to complete the job. I was concerned that it would be difficult to find and get another contractor to come for a small section repair like that, but Sewer Time was able to take care of the issue providing me with viable options to replace the wall or install a vehicle gate and was completed in a timely manner.

Overall, for how huge of a job this was and what a vital repair it was to my house and quality of life, I would 100% recommend using Server Time. These guys are legit.

WOW 5-STAR RATING FOR THIS HARD WORKING TEAM! Why the 5-Star Rating? 1. They were on time for every scheduled appointment
2. They arrived ready to work - no loitering - this team really works!
3. They did a Septic Field Pipe Replacement and Cleared Septic Field in 2-Days - other companies told us 4-5 Days.
4. They kept me updated on their progress every few hours.
5. Dan (the Co-Owner) knows what he is doing - he diagnosed the situation, explained the challenges and the corrections that needed to be made in a friendly and understandable way. There was a complete understanding of the job.
6. Kyle and Jed arrived at the property and did the actual work - they knew exactly what they were supposed to do and had been fully advised by Dan of the job to be done.
THIS FAMILY OWNED BUSINESS IS THE BEST SEPTIC COMPANY IN ARIZONA. I HIGHLY RECOMMEND. Many thanks for the great job. Jana

Highly recommend this company. We started out with Justin making the deal, what a great guy and real people person. Then the next team came in to scope, clean our pipes, and line the pipes. These guys were real prompt, real polite and worked great as a team. Three days and done. You have an amazing young group of employees. Thank you!
Bruce & Debbie Bushey

I was concerned my septic tank was near to overflowing. We had never had it pumped out over the 15 years we have had it. I kept putting it off because I thought it would be at least $1000. When I called Septic Technologies, I spoke to Gina. She was awesome. I didn't know how awesome she was until the tech came out. I told her what my concern was (hearing noises in the shower drain when flushing the toilet), she said it was probably time to have my tank pumped (google said that also) and that the filter might be broken. She said it's very rare to have a new tank go without pumping for over 10 years so it was important to not put this off. While making it clear that the cost could not be guaranteed until the tech actually looked at it, based on what I told her, the age of the system, the fact it had never been pumped, it would need to be pumped and have the filter replaced and it would cost me approximately $700. She broke the cost down for me - so much per hour, so much per gallon, filter cost, etc. and, if I paid by credit card what the fee would be.

Of course, the next day, the pipes stopped gurgling and I wondered if I couldn't put this off for a couple more weeks but I decided to trust Gina's worries that the tank could overflow at any moment.

Gilberto was the tech who came out. As for his work, he found the covers, cleared the dirt covering them (and put it back the way it was when he left). When he opened the cover, I could see the stuff? had actually covered part of the filter and was higher in the tank than it should be. Gilberto pumped the tank, cleaned and checked the filter. He said it didn't need to be replaced yet and that would save us $100. He checked the tank and said it was in good condition (no cracks, etc.). He wrote a detailed invoice of his work and suggestions. He suggested we have the tank pumped again in 3-5 years based on our situation and gave us a box of treatment packs but told us Rid-X was fine to use (that's what I had been using and I had a full bottle).

Gina was spot on. She was right in urging me to have this done as soon as possible. She was right about what the problem was. She was exactly right on the cost - experience can not be overstated here. Gina was polite, professional, friendly, experienced, patient and clear in her explanations and in answering my questions. (Turns out she is actually the owner's wife.)

Gilberto was friendly, professional, quick but thorough. He answered my questions and explained everything to me. He did the work that was needed and didn't do what wasn't needed. When I told him I was very pleased and I was glad I hadn't even bothered to look further than google reviews, he told me how much he enjoyed working for his company because they were honest and fair with their customers and their employees. He said he felt valued by them.

I will continue doing business with this company and I will recommend them (and recommend people don't wait to pump their tanks) every chance I get. I trust them completely.