Best Field Construction in Phoenix AZ

I thought we had a septic tank for our sewer service, turns out we are on city sewer and sanitation. I called Sewer Time thinking we had a septic pipe leak but it was the main sewer pipe to the street. Dan at Sewer Time explained how my sewage and water system works and that they were a full licensed plumbing company and they dug up and replaced our sewer line. They did it fast and were very clean doing the work. I want to recommend these guys to everyone sewer system or septic system they do it all.

We searched around for a septic contractor that could do a turnkey septic system for our new house in Scottsdale, and could not find anyone that could do the soils perc testing, design, excavate and install the septic tank as well as the leach field needed. A friend gave me Arizona septic tank information and we hired them to do our system and were very happy with how these guys handled everything.

Sunset Septic made an appointment for a week out from the call for service. On the appointment date they had given a 2 hour timeframe. I called to check on the estimated time of arrival at 1 hour past the given timeframe. Receptionist stated that she would check with the technician on where he was at and call right back. They didn’t call “right back” so I called them after an additional 35 minutes and was put on hold. Receptionist said the technician was assigned an emergency pump out and would now be an additional 3-4 hours. I understand things happen and would have been just fine if anyone would have simply picked up a phone to keep from wasting my time. They obviously took the higher paying emergency job. No one from Sunset Septic EVER called us. We cancelled our appointment due to poor communication and customer service.