Best Upholstery Cleaning in Phoenix AZ
HVAC Contractor
As temps started to heat up this Spring, we reached out to A&M Mechanical to check out a loud sound coming from our AC unit. They confirmed our fears, that we needed a new unit. Over the course of the next week to install, and the month to follow, A&M won our family over with their responsiveness, education, service, attention to detail, follow through, and overall kindness.
Amy patiently spent 45 minutes on the phone educating me on the the difference in units, duct work, cost, potential utility savings, manufacturer rebates, and our family’s needs to help us determine the best fit for purchase. When calling other vendors to compare costs, the service and care could not compare.
Given that we were quickly approaching the first three digit temps of the year that weekend, their schedule was packed, and we were out AC. Add to this the COVID-19 pandemic, so a hotel stay was not really an option. Owners Amy and Mark personally came by that Saturday to install a portable AC unit in our main living space to help us manage until install could be completed the following week. Although they were already booked with two new installs, Amy tirelessly rearranged their schedule and sectioned our the work, finishing a day and a half ahead of our quoted time.
This team has been the most thorough in communication and attention to detail that I have ever experienced. Workers Mark, Brad and Brian took impeccable care of our home, wrapping the carpeted stairs and taping down a protected pathway out of the house in case of debris. They replaced the air handler and duct work, as well as a new hard wired thermostat to ensure optimum flow, efficiency and comfort.
Over the next few weeks, Amy continued to follow up with final paperwork/warranty, providing both hard copy and digital files for our records. We are thrilled to continue our relationship with A&M with annual maintenance checks, knowing they have our family’s best interests at heart. They truly have a passion for what they do, and the caring manner in which they do it. We are so grateful we chose them for this important purchase!
Thank you A&M for taking such good care of us!
www.chillitaz.com
Amy patiently spent 45 minutes on the phone educating me on the the difference in units, duct work, cost, potential utility savings, manufacturer rebates, and our family’s needs to help us determine the best fit for purchase. When calling other vendors to compare costs, the service and care could not compare.
Given that we were quickly approaching the first three digit temps of the year that weekend, their schedule was packed, and we were out AC. Add to this the COVID-19 pandemic, so a hotel stay was not really an option. Owners Amy and Mark personally came by that Saturday to install a portable AC unit in our main living space to help us manage until install could be completed the following week. Although they were already booked with two new installs, Amy tirelessly rearranged their schedule and sectioned our the work, finishing a day and a half ahead of our quoted time.
This team has been the most thorough in communication and attention to detail that I have ever experienced. Workers Mark, Brad and Brian took impeccable care of our home, wrapping the carpeted stairs and taping down a protected pathway out of the house in case of debris. They replaced the air handler and duct work, as well as a new hard wired thermostat to ensure optimum flow, efficiency and comfort.
Over the next few weeks, Amy continued to follow up with final paperwork/warranty, providing both hard copy and digital files for our records. We are thrilled to continue our relationship with A&M with annual maintenance checks, knowing they have our family’s best interests at heart. They truly have a passion for what they do, and the caring manner in which they do it. We are so grateful we chose them for this important purchase!
Thank you A&M for taking such good care of us!
Phoenix, AZ