Best Home Automation System in Phoenix AZ

My wife and I have lived in our house for over 16 years. Last year I decided it was time to investigate new AC units to replace the one originally installed in 2002. The original installer had serviced the units since 2005, pre-winter and pre-summer. During that time, three minor repairs, two capacitors and one safety switch. Never needed to add Freon, which was fine since it was a sealed unit. I obtained proposals from five well-known contractors and ended up by picking Howard Air. Tanner came out, did all the calculations and explained my options. I went with 2-stage condenser units and variable speed blower motors with a 10-year warranty. Tanner was very professional. Installation was on June 25 and 26, by John and Abel, who did a great job. They arrived on time, as scheduled, cleaned up as they worked, and were courteous and polite. Couple of minor tweaks by Doug and Jeff, both could not have been easier to work with. Tanner came back to check on things. All-in-all, I could not have been happier with my decision. The better news came a month after install when I received my APS bill. I did not change any thermostat settings. 2018 had a 33-day billing period, same in 2019. Average outdoor temperature last year was 93°, this year, a tad cooler at 90°. My on-peak energy use was the same for both years at 19%. The best news was that my total bill was down from $495 to $366, that's a 26% decrease and I know that APS had a rate increase. I was happy a month ago, and I am happier now and will happier down the road after my APS rebate gets processed!

The whole crew is great to work with. Always on time, kept us informed along the way (it was a two day install for a 3 and 5 ton AC unit, plus the heat exchangers). Very professional. We have had them doing the annual maintenance for years, and it was a no-brainer to have them install the new units. Thanks to the whole crew!
Came out ;last week and today for spring tune ups and to wrap some pipes. Nice Job by Michael.

Good people

Very unprofessional. Stay clear of this company. Use any other hvac company but save yourself the aggravation of using these people.

Our experience with Pro-Tec refrigeration was terrible. We hired them to fix a commercial freezer, that was operating, but wouldn't reach sub-zero temps. After their tech worked on it, the unit would no longer reach temps below the high 30's rendering it completely unusable. I contacted the office the next day (Sat.) and was promised that a technician would be at our place of business first thing Tuesday morning. No one showed up and we have been unable to get a return call. However, Pro Tec did charge our credit card over $1200. We were never given an invoice, any supporting docs or shown any old parts. I called another company and their tech was out the following day and completed the original repair, but also repaired the damage apparently caused by the Pro Tec (which is why it would no longer reach freezing temps after his 'repair'). I understand that people make mistakes, but Pro-Tec's complete lack of customer support and follow through, after the sale, is completely inexcusable in my book.