Best Commercial Freezer Repair Services in Phoenix AZ

these guys right away couple of months ago when one of our unit was not working right. The service man who showed up was prompt and courteous, recommended that we should get two new units so both will have 10 years warranty.he explained a few things about his service which sounded good . after signing and paying by credit card within 3-4 days 2 techs came and replaced both units.. did the clean up and said some one from the company will come soon to fix the wooden frame. or else call us. we called nobody showed up but later calling again a guy came to fix the wood frame they had taken out. when asked did you change the filters as we were promised. he said not his job. call the filter guy will come in 3 days . So far we called 2-3 times. The front desk lady refused totally that they don't fix filters they only take your money and set up the the ac units. After lot of back and forth she said she will see what she can do, No answer yet. nobody showed up in the last 2 months .so this review. She had also said you complain to the company not to her. Does this sound like good service?Our next complaint will be to BBB.

Safety check after all smoke / carbon monoxide detectors alarming. Fire department confirmed carbon monoxide present . Newman Commercial Refrigeration came out within a few hours to check system. Very professional. Would strongly recommend Newman Commercial Refrigeration.

These guys are the best! Our a/c went out on a weekend and they showed up within a few hours to diagnose the problem. Thankfully it was still under warranty.

Unfortunately the manufacturer gave us the run around on replacement parts (apparently they no longer support our unit, even though it’s only 3 years old). Meanwhile our house was 118 degrees inside!!!

Rather than continue to wait on the manufacturer Junior and Jerry found a complete unit and swapped mine out.

I am grateful to know their are good people still in the world! Thank you for getting us back into our home!

Really good company to work with. Everytime I call they are available to handle my ac issues and they are very fairly priced compared to other companies I have used. I recommend them to all of my clients!

We recently had Shelton Commercial Refrigeration Repair come out and install a new American Standard heat pump system in our house. Their work was very professional and the installers were great - informative and knowledgeable. We are very impressed with the company and will be recommending them to all of our friends. Thank you for a job well done!

Our experience with Pro-Tec refrigeration was terrible. We hired them to fix a commercial freezer, that was operating, but wouldn't reach sub-zero temps. After their tech worked on it, the unit would no longer reach temps below the high 30's rendering it completely unusable. I contacted the office the next day (Sat.) and was promised that a technician would be at our place of business first thing Tuesday morning. No one showed up and we have been unable to get a return call. However, Pro Tec did charge our credit card over $1200. We were never given an invoice, any supporting docs or shown any old parts. I called another company and their tech was out the following day and completed the original repair, but also repaired the damage apparently caused by the Pro Tec (which is why it would no longer reach freezing temps after his 'repair'). I understand that people make mistakes, but Pro-Tec's complete lack of customer support and follow through, after the sale, is completely inexcusable in my book.

Our fridge just died out of nowhere. Illya and his staff were quick to reply and came out the same day. Diagnosed the issue and ordered and replaced the part we needed with no hassle or issue and at a reasonable cost. Would definitely use them again and recommend to my family and friends!