Best Change Management in Phoenix AZ

Fastest turnaround service I’ve ever had. The technician Matt was very helpful, he explained everything in great detail and went above and beyond to fix my shower. What I thought was simple... was extensive to fix and Matt made sure it was done correctly. I was using a drain cover because mine rusted off. I didn’t know mold was growing underneath. He removed all molded piping and replaced with a new drain. Great job! Great customer service!

Cactus installed my AC system and I learned after they installed it they used too small of a return. They made an extra hole in my roof and patched it with just silicone. I bought a warranty from them and was told it was manufacture and never given further information. They came out and repaired a fuse one and now are trying to find a leak in the AC. I feel like they don't do their job well or communicate well. I got a little more info on the warranty but not much. Also the man who came out today did not wear a mask and was smoking while working on my roof. He's very unprofessional. I wish I'd never used them. I'll update when the work is done but so far I'm not feeling confident.

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