Best AC Coil Cleaning in Phoenix AZ

TL;DR:Replaced a HVAC through ACE. Big shout out to Skylar, Caleb, Andrew and Tim for going above and beyond to provide the best customer experience.Goods:- Skylar coordinated with the management & install department to rush our install to next morning - otherwise we would have had no AC for 4 days.- Caleb and Andrew went beyond their scope to do the installation right - the furnace & evaporator coil dimensions were slightly different from the original plan but upon request, they installed the new system right without cutting corners.- Tim boosted the morale of the install crew during his field inspection.Could be better:- ACE Home Services should consider re-evaluating their policy of 50% advance payment for a customer to get on the schedule. Several companies accept 100% payment after completion of the job, some accept 50% while starting the job and 50% at the completion of the job. In our case, we were decided upon ACE on Tuesday morning but couldn't get on their schedule until Wednesday evening while a new credit card was being rushed. By then all slots were taken and we were looking at next Monday. Luckily, Sky was able to coordinate with install dept. and rush our install.- Churn on the day of install due to dimensions of new unit could be addressed with better planning/measurements.

Phil and his partner did a great job. They were clean, polite, and professional.

Great group of guys and excellent customer service! Quality and consistency of work was so stellar that that I decided to work for them myself after being a customer for 3 years.