Best New AC in Phoenix AZ

Our experience with Acuity Builders was the best I have ever had with a contractor. After the hail storm we learned that our roof and air conditioner were damaged and had to be replaced. I called multiple companies and went with Acuity because they were the least expensive but also the quickest to get back to me. Ken Hawk came and talked to my husband and me personally, answering our many questions with patience and professionalism. He walked us through what the insurance process entailed and then took care of everything, including dealing with the insurance directly! The workers he hired were clean, polite and courteous, leaving no mess behind like other roofing companies have done. When a minor problem came up many months after the work was completed I called Ken and he had someone there within a couple of days- problem fixed! Imagine getting this kind of quality workmanship and customer service from the lowest bidder! Companies like this DO exist! I can not recommend Acuity Builders and Construction strongly enough!

Titan did everything possible to make my experience great. Insurance told me they enjoy working with Titan. That in itself says a lot.

My experience with this company was terrible. Due to incompetence on the part of the city of Peoria’s Sewer department sewage backed up through the toilet in my first floor bathroom. I was relieved that they could get a tech out to clean it up within just a couple of hours. That sense of relief would soon pass. First they used our face clothes to dry up the contaminated water. Than used them to prop up their equipment. Pretty gross. The left their Dehumidifier and blower going in there overnight with the promise of returning in 24 hours to retrieve it and finish cleaning. Although I fit the appointment into my schedule they did not return as promised. After waiting a couple of hours I called them and we reset the appointment for this morning. Although they showed up on time, this time, they did not properly finish the job. They did nothing to clean the contamination on the floor. No anti microbial and there was visible waste left behind. I would not recommend this company. Lots of options in the valley when it comes to restoration.