Best Multi-Housing in Phoenix AZ

Great team very professional would definitely recommend to anyone who needed..

These people made the whole process so much easier. Everything was removed, stored, and cleaned. The mold remediation was very efficient. Kudos to this company for the wonderful job.

I had left a hose running & that caused a flood in the basement. I was just so upset & looked online to find a restoration company. I found ServPro & called & the person who answered (Michael I think) said if you have turned off the hose you have done all you need to do.. We've got it from here he said.
They came over & in 3 hours most of the water was vacuumed up.
They moved all the furniture & put dryers & dehumidifiers in the wet parts. I was a crying mess when they arrived but felt a lot better when they were done.
They came back again every 2 days just to check for dryness. The following day Ryan came & moved everything back in place.
Great company & very kind people.

Currently working with this company after the condo complex I live in had major water damage. Only on day 3 with them and it has been a nightmare trying to get any information. Day 1 I signed their papers to do the work, was told they would be in my unit that day to pull up soaked carpet and check the walls for moisture. No one ever showed up, no phone call, no email, no communication of any kind. Day 2 After apologizing for not showing up on Monday, (they said they thought I went with another company even though they had SIGNED paperwork from that very morning) told me they would definitely be at my unit first thing Tuesday morning. 11am Tuesday I still had not seen or heard from anyone-finally they roll in at 11:30, I have to wonder what company believes first thing in the morning is almost noon?! Day 3-Was told they would be here to remove wet drywall-guess what, nobody shows up, no phone call, no email, no communication of any kind. I call Jason at 3pm he says he will call me back in 15 minutes. Big surprise, no call back. I call again at 4pm and he offers no reason for the no-show today, but assures me they will have people here at 9am tomorrow. I'm not holding my breath. Hoping day 4 goes better, but at this point I could not ever recommend this company to anyone, and I will be making sure my neighbors that are considering using them for the rebuilding process hear this story. I understand if they are short of staff and getting work done may take longer, I'm fine with that. But be honest, tell me you can't make it today, tell me we need to schedule it for another time. Constantly being told lies, or simply not communicated with at all is not a very good start, apparently they are not too concerned about repeat clientele. I'll be happy to update this review should they decide to rectify this situation.

Nick and Hugo did an excellent job removing water and the damage it made. They definitely made me feel comfortable in a bad situation. They were very friendly, respectful and honest. They were also very efficient. I would recommend them and use them again.