Best Free Inspection And Quote in Phoenix AZ

Dell Vance and his team did an excellent job serving my wife and me following our water damage. They were friendly, capable and most importantly...HONEST! I highly recommend Specialty Water Damage Restoration.

This restoration team is a life saver! After so much water damage from a pipe bursting, they were able to get me back home quickly and with excellent craftsmanship and work ethic. Highly recommend .

Amazing company! The guys at Aqua Dry responded quickly to our water and mold situation, were very professional, and really took care of us.
I highly recommend Aqua Dry for any of your water, mold, or fire damage needs.

They did mold remediation in the home I lease two separate times over two years, and neither time did they cover any of my belongings or clothing to keep it safe from spores. Even when they tore up my closet 2 feet from my clothing. I have never heard of remediation done this way. Both times I asked prior to them cutting into the wall and both times I was told they would be securing the area. They did not do it either time.

During this most recent remediation, when they came out to assess the damage from a big water leak, they apparently only quoted the owner for water damage and failed to mention the huge amount of mold growing on the wall and carpets. This added a couple weeks onto an already painfully slow management approval time for the repairs. When I reached back out to the management about the mold in my living space, they said they were, very confused to hear there was mold growing since this company did not included it in their assessment. With black all over the walls and mushrooms growing in the closet, I'm not sure how any professional company could fail to see and/or report that.

As far as their customer service goes, today I called to ask what the start and finish dates were of the last remediation, and after being put on hold was told they couldn't give me the dates.. of the service they provided in the home that I live in, because I was not the owner. Dates that they called me personally to schedule. I then asked to talk to someone else as the woman on the phone kept repeating that she was new and I could hear someone in the back feeding her answers. I was then put on another hold. When she came back I was told her boss was in a meeting.

There's no way I would ever recommend this company.

Great company.. they showed up immediately to fix my emergency. Top quality . Thank you very much!