Best Electrical Repairs in Phoenix AZ

Danny and Hugo, Thank you so much for the job you completed for us at SOM the other day. You were so professional and beyond helpful. We are so appreciative of our partnership and love that we can rely on your assistance when needed. Thanks again!

This company did an incredible mold removal job for me, the work they did was very professional and it got done in a timely manner. Highly recommended!

We are so pleased with your wonderful organization that helped us out so much. Yes, you, Water Mold Fire Restoration of Phoenix, are professional and experts at what you do. Great Job!

Professional, honest, timely. Thank you.

I had a leak in my master bedroom and bathroom that was a real mess to clean up. Acquity was referred to me by Copper State Builders who had to take out all the damaged areas and did a GREAT job. Ken at Acuity was great. He and his team restored the drywall, painted, put in new tile in the bathroom, built a new vanity and installed, put in new carpeting and padding, painted the bedroom and bathroom, and restored everything that needed to be restored. He was great to work with as were the rest of his associates. I would definitely hire them again if, God forbid, another disaster presents itself. I was also glad to see all their great reviews. One more doesn't hurt!

Restoration HQ has worked with 2 of our clients. First situation was a palm tree removal from a roof... The other was water remediation. Our clients were very pleased with the service they received. It is very important to be able to rely on a restoration company when you are working with insurance claims. Thank you Restoration HQ!!

House burned down and trying to charge 3k for a single piece of plywood. Absolutely absurd!

For my kitchen repair, Gateway Restoration (GR) was a tale of two halves. The demolition phase was great, the repair phase wasn’t.

The first phase was fantastic. GR came out every night. GR was motivated, communicative and each GR employee that came into the house was very friendly. After two weeks the first phase was over. Then everything came to a screeching halt.

For the next 6 months it was a grind. It was difficult to motivate Gateway to finish the job. Then I got word the 1st Project Manager (PM) left GR. Over the course of the next several months I called the PM multiple times, asking for updates, ANYTHING. He would return calls within 24-72 hours. I remember one conversation vividly where the PM told me there simply wasn’t any money in the job for GR to finish it. The margins were too small. Huh? The second Repair PM never did come out to visit, see how the repair was going. Nothing. Who was holding the contractors accountable for their work? Bottom line, if you have a small kitchen repair and are considering Gateway I cannot in good conscience recommend them. They didn’t want to finish the job, I had a feeling the entire time that I was not a priority, no visit from the Repair Project Manager, no accountability for their contractors and being told there is no money in this job for GR - I can’t recommend Gateway to anyone. Two stars for the awesome front end service, Zero for the repair portion of the job.

Pros:
Adam, Shannon, the demo team and the front office team were fantastic. Got things done and were responsive.

Cons:
Oh boy. Once the money making portion of the job was complete I felt like a project number on the bottom of the pile. The bulk of the project (5 1/2 months) fell to the rebuild/repair crew. And it was like pulling teeth. Two project managers, slow response time to calls, questions and problematic customer service. Little to no follow up to see if their repairmen were doing a satisfactory job. I clearly wasn’t a priority to them - telling your customer there is no margin in this job is the wrong thing to say. I need to correctly hook the sink up now after GR’s contractor did it incorrectly. It should have gone smoother than this, right?

Glad this ordeal is over.