Best Design / Build in Phoenix AZ

I recently purchased a condo downtown and was shocked when my painters found mold behind some loose molding in the master bathroom. My husband and I were putting so much money into our new home and mold mitigation was never a part of the budget. We called several companies and got a lot of opinions. Fortunately, Bill Kelty the owner of GoTo Services answered our call and made time to evaluate the situation. The first thing Bill did was put us at ease. I was truly heartbroken when we discovered mold in our perfect new home. Bill went right to work to test the area and concluded that the mold was in fact contained to the wall behind the shower. Him and his technician removed the insulation, rotted sheetrock and sanitized the area and water tested to make sure there would be no repeat issues. The poorly grouted tile which was the cause of the problem was re-grouted and the wall re-enforced and patched - all done very quickly, professionally and without inconveniencing me or my husband. The price was reasonable and very well worth it considering it was handled with one phone call. I recommend GoTo Services to anyone who has water damage and needs it resolved quickly and without hassle.

Our experience with Acuity Builders was the best I have ever had with a contractor. After the hail storm we learned that our roof and air conditioner were damaged and had to be replaced. I called multiple companies and went with Acuity because they were the least expensive but also the quickest to get back to me. Ken Hawk came and talked to my husband and me personally, answering our many questions with patience and professionalism. He walked us through what the insurance process entailed and then took care of everything, including dealing with the insurance directly! The workers he hired were clean, polite and courteous, leaving no mess behind like other roofing companies have done. When a minor problem came up many months after the work was completed I called Ken and he had someone there within a couple of days- problem fixed! Imagine getting this kind of quality workmanship and customer service from the lowest bidder! Companies like this DO exist! I can not recommend Acuity Builders and Construction strongly enough!

Mike is very professional. He knows how to work with your insurance. You’ll be in good hands with him. Highly recommended.

I had a house fire in November 2021 which caused extensive damage. Bethom Contracting was on the scene the night it happened and I chose them to reconstruct my house. They told me it would take about 8 months for me to move back in. It ended up being closer to 11 months. The delay was caused by supply chain issues, Covid 19 staffing issues with the permits and my mtg being sold to another company in the middle of the claim. Through all these hiccups, Bethom continued to work through these and said it would be completed by my birthday. They met that deadline! The house is beautiful! They were always a phone call and/or text away. They answered my questions and addressed any issues I presented them with - no matter how small or big. Alina was wonderful to work with. She was very empathetic and sympathetic to my situation and how stressful and emotional a house fire can be for someone. I highly recommend this business.

In my opinion, this company was so terrible, slow, and uncommunicative that I could never recommend them to anyone. Kowalski has now become a verb in our house for when something is messed up. Oops, I hammered this nail crooked, I Kowalski'd it. Oh look, the siding that was supposed to be replaced, but instead was hammered down and is now popping out again - they Kowalski'd it. Every chance they had to cut corners, they did, and only fixing some errors when they were caught. I should have fought harder with them to actually fix their mistakes, but after 6 months of dealing with them, I just wanted to live in my house. Avoid this company if you want your work done in a quality, timely manner with communication.

Beware of this company. Was used through insurance after a pipe leak. Titan was recommended by the insurance inspector who most likely gets a kickback from titan. Titan lied to the insurance company about the cost of the clean up from the leak to how much material was needed. Titan quoted for over 10 times the amount of drywall needed. After trying to schedule the repairs it took over a week to hear back and was told it would be a month out. Unacceptable business practices and will never recommend Titan to anyone.