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Go To Services, Inc. Water Damage Restoration Service
I called Go To on Friday morning 2/22. Their tech, Jason called me within 10 minutes & made arrangements to see me on Saturday so he could assess what happened where my ceiling had fallen. He was there on time - in fact he was there before I arrived. He cleaned up the mess & told me he'd be back Sunday morning. He showed up 15 minutes early (which I greatly appreciated). He brought Gary with him and there was another example of the great people that Go To Services hires. Gary was warm & personable - he shook my hand & got to work. I was very impressed with him & Jason.
Jason took the bull by the horns & was so willing to help me through figuring out how to handle my insurance & he stayed with me through that call too.
Thank you Go To Services!!! You're the best & so are your teams!
Sincerely,
Donna
www.gotoservices.net
23040 N 11th Ave Building 2 Ste 113, Phoenix, AZ 85027
AZ Water Damage Restoration Service, Fire, Mold, Flood Water Damage Restoration Service
Great water damage company. Highly recommend!
azwaterdamagerestorationservice.com
8947 W Lisbon Ln, Peoria, AZ 85381
Dan Keen Services, Inc Water Damage Restoration Service
By far, best job I've had overall. Dan Keen is an selfless, honest and reliable boss who has literally taken shirt(coat) off his own back for me and has done many other acts of random kindness. He looks out for allhis employees as they were family. His work is unmatchable on all levels at a reasonable cost.
www.dankeenservices.com
6855 N 21st Ave, Phoenix, AZ 85015
Kowalski Construction, Inc. Water Damage Restoration Service
My experience with Kowalski Construction was very rocky. The project manager did not have experience in the managerial side and wrote a scope with a price and completion date that we both signed off on. I always included a delay penalty. The project to be completed in 15 days and had a dollar quote. This was in March, and in May I was still trying to get my project complete. The PM kept changing the quote (6 total), cancelling appointments, cancel city inspections, cancelling workers and was totally disorganized. The owners were made aware of this and chose to do nothing.
Overall the workers were very conscientious and courteous and did great work, it was just the disorganization of the PM that made it a painful experience.

Owners response said I changed the scope, Never! did I change the scope. I gave a scope on day one and the PM was the one who decided to do changes, 6 to be exact. He handed me a contract in March that will take 15 days and when I had to go home in April, it was no where near done, if this is what he is referring to. I did not make ONE change to the project. I asked that the PM be taken off the project when I saw how inept he was, but the manager told me he would guide him and that did not happen. Example, the water damage was on a 10 ft wall and no where near a corner, yet he said he needed to break down the wall in the library to fix the leak. I said no and when they tore down the wall in the bath, it was at least 3-4 ft away from the library wall. He was ready to tear down if I had not stopped him. The PM cancelled the workers for days at a time, he cancelled the city inspector making all of us sit and wait because he couldn't coordinate it with another project.
This is 100% Kowalski actions, they seemingly want to blame me. The less than full payment was the delay penalty I always build into my construction contracts. Then I was more than generous!
www.kowalski.com
2219 W Melinda Ln # A, Phoenix, AZ 85027
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