Best Fire Restoration in Phoenix AZ

Ian Campbell was very helpful and communicated what was happening with me. If I ever had another problem, I would hope that he would be taking care of my water damage.

Acuity Builders did a fantastic job. They were able to fit within the expenses covered by my insurance and finish the work sooner than anticipated. They removed the old floors and baseboards, painted the house inside and out, put new floors in and had someone come and clean the entire house. Highly recommend them to anyone looking to get any work done on their home!

Excellent customer service on the phone and in person. I had a cream colored couch, love seat and ottoman cleaned. I would have loved to give a 5 and the only reason I didn't was because I had to have them come out a second time to re-clean a couple of my couch cushions. With that being said they made it extremely easy to get them back out and stood behind their guarantee. I am pleased with the final outcome.

We used Square One Restoration Water Fire Smoke Damage Repair to restore our bathroom that had been flooded. Water everywhere. Walls badly damaged. They fixed everything. Total pros, easy to work with - they dealt directly with the insurance company.

In December, my building caught fire, and while my items were minimally damaged, I was notified my couch and mattresses would HAVE to be thrown out, and I needed to work with a restoration service for the salvageable items.

After almost month dealing with another ServPro location (ServPro of Phoenix/Central Phoenix/East Phoenix), following a walkthrough, an insanely high quote (I have only $10,000 of property coverage and they quoted $15,000 for “Bric-a-brac” items alone), and delays by my insurance adjuster, I was notified by my apartment complex that I had seven days to move out my belongings or they would be thrown out.

After four days trying to get in touch with Ethan, (the manager of that location) and my calls being unreturned, they informed me they were understaffed, and could not service me until February at the earliest.

Panicking, it was suggested to me to look at another ServPro location, as each ServPro is run independently of one another. This was how I found my way to ServPro of Litchfield/West Phoenix.

Marta, the receptionist at the office, was wonderful to deal with, and helped me schedule a meeting with Eliseo, the service manager the following Tuesday. I was able to get an extension from my complex.

Eliseo and I worked with the quote the previous ServPro made, and took my budget and insurance reimbursement in mind when developing a plan of action. Working with Eliseo was like a breath of fresh air after dealing with disaster after disaster in this situation.

The next day, Nick and Hugo showed up to my apartment and helped move all of my salvageable belongings to their facility for cleaning, ozoning, and storage until we could move it into my replacement apartment.

The next Friday, Nick and Hugo returned with my belongings and helped me move them into my temporary apartment.

I have to say, Nick and Hugo were wonderful, and some of the hardest working gentlemen I’ve had the pleasure of dealing with. They were friendly, worked within my requests, and got the job done quickly and thoroughly.

All in all, if you need restoration services in Phoenix, I HIGHLY recommend ServPro of Litchfield/West Phoenix. They will make sure your job is completed exactly as you need it, when you need it. I would say they are far superior to their competition, including within the “ServPro” branding.

We recently had the misfortune of having our water heater breaking and emptying all of its water into our guest room. Our walls and carpet were fully soaked. We called 991 Restoration and Rocky Dunn was at our home within an hour. The damage was extensive but Rocky and his crew worked for several hours removing the effected dry wall, molding and carpet. They immediately set up all the necessary fans and dehumidifiers to begin the drying process to insure we did not develop mold. The drying process took several days, and Rocky was there each day to check the moister levels. After the drying process was complete Rocky coordinated the reinstallation of the carpet and began the work of reinstalling the drywall and molding. His pricing was very reasonable, and his work was impeccable. Rocky was also very helpful in working with our insurance company minimizing the total time of disruption to our home. While this is not an event anyone wants to go through, we were very fortunate to work with Rocky and 911 Restoration. Highly recommend Rocky and his team for any of your needs.

We were about to have over 50 guests show up for a graduation party for our children when my wife discovered a leak in our garage- OH NO!!!! I had a friend refer R2 Fire and Water. From the moment I called Justin, I knew I was in the right hands. He arrived almost immediately and put my wife and at ease. The process was seamless with all their knowledge and skill set. We were able to continue our party and they took care of the water and mess. What a true team! Justin, Joe, Joey, and Shelby were all top notch professionals who helped us fix and remediate our garage back to better than it was before. THANK YOU ALL!! I would refer this team to anyone.

They showed up on time were courteous and took the time to explain what they were doing. The whole process took about 5 days for a whole house cleaning plus drying time. They even gave us booties to wear around while the carpet dried.

Ray Odum came to our home and figured out what the problem was and how to solve it. It was actually more extensive than we thought. He was very knowledgeable and professional and was always there when we had a question. All of his workmen were nice to work with. We never minded having them in our home. Guillermo is an exceptional tile man, a true artisan. We were very pleased with the end result. I would highly recommend this company for any restoration work.

Excellent work environment with friendly employees who can assist you with any contracting need you may have. Recommended.

During a stressful time after water damage to my home, I was very surprised that every staff member that entered my home was professional, couteous, even respectful of our home and belongings. Lucus, Matt, Julie, Yarida are welcome back in my home any time. I would definitely recommend and won't call anyone else if there's ever a next time.

At the beginning of April, the apartment above mine flooded into a third of my apartment and it has been an ongoing mess to resolve, but Dell's team was amazing. They were professional, quick to respond and went above and beyond to help me try to get back into my apartment as soon as possible. I really hope I never need to use a water remediation team again, but if I do I know who I'll be recommending/using!

Took care of the water damage and mitigated nearly all the standing water in my master bedroom/bath.

They also discovered another leak adjacent to the bathroom. Titan is fast and very reliable to work with. Thank you Titan.

I have hired a couple other restoration companies in the past and never had a good experience but Water Fighters made the process of the water flood in my second floor bathroom simple. I definitely recommend them to anyone in need of an experienced General Contractor. Such a professional team.

I recommend using Square One Restoration Water Damage Phoenix for the mitigation and reconstruction for expert water damage restoration. They helped me with both. My insurance company strongly suggested I used them since I insisted I wanted quality. Having dealt with water damage several years ago, working with substandard restoration companies is a total nightmare. However, this company was a pleasure to work with, and I’d be happy to use them again.

We had a portion of our house burn down and AZ Home Disaster Restoration was quick and efficient in the restoration process. Extremely satisfied with the work ethic of their team.

Extremely unsatisfied with the quality of work and service from my recent master bath mess. They were so quick to rip everything out an start nickel an diming everything. They left a mess after every stage of the project. Poor communication through the entire process. We had to call them every time. I missed work as they'd call an say we're on our way no scheduling in advance. I wanted my project done an I will ensure to never choose DriRite-CMG3 for any housing needs again.

CTC is the best in the business when it comes to service. The owner and his team have unparalleled work ethic and customer service. I strongly recommend CTC!

Hired AZ EC, Inc to remove old popcorn ceiling that tested positive for COVID. Just kidding, it tested positive for asbestos! Bryan was great to work with and his crew did a great job. The job was harder than expected and the team put in the work needed and the quote never changed.

We got what we wanted - no more popcorn ceiling and a clearance test saying we had no more asbestos.

Mark was very prompt to come out and give me an estimate and check for interior damage from the rain. Had no issue getting him and his crew started as soon as my insurance agreed Ex to have the work done. I had 5+ spots in my ceiling damaged from water and he removed the drywall and insulation, repaired it and painted the ceilings and you can not tell at all where the work was done. Very professional and quality work. Will use him for all my interior needs in the future!