Best Sewage Backup in Arlington TX

Recently, my home service warranty company called out Roto-Rooter for a clogged drain on my behalf. The two-man team arrived promptly and cleared the drain quickly. During this time they performed a camera inspection and told me they found a break in the line and an offset of the pipes which was causing the problem. The technician also told me that the outflow pipe was not longer up to code and would need to be changed. He told me that this section alone was a major repair and could exceed $5000.00. According to him, they would also need to repair the break farther into the yard. Needless to say, the cost of this repair would come close to exceeding the maximum insurance coverage.The Roto-Rooter tech also promoted the services of the water damage repair service heavily, telling me my insurance would pay for the cleanup. (home-owners insurance)Per the agreement with Homeserve, Roto-Rooter needed to submit the quote and the camera documentation to the warranty company before I could get approval for the repair. Here's where the trouble begins. A day or so later, the technician dropped off the repair quote on my doorstep and told me that I needed to contact the warranty company myself. When I contacted Homeserve, they told me this was not my responsibility, it was Roto Rooters. Even after repeated calls from the warranty company to Roto-Rooter, they could not get Roto-Rooter to provide the camera inspection. I even provided the direct business phone for the technician. Still, the camera with the documentation of the breaks, seemed to have magically disappeared.This delay continued for a couple of weeks before I began to question the accuracy of the inspection by Roto-Rooter and their apparent difficulty with producing the inspection. At this time both the home warranty company and I determined it would be best to have a new contractor come out and perform a new inspection. When the new company arrived, I learned that there was nothing wrong with the out flow area, that it did not need to be replaced. Neither was there a problem in the area marked by the Roto Rooter tech, nor was there a pipe offset. The actual problem was farther into the yard which the new technician clearly demonstrated with the camera. Once the new company submitted the claim the job was approved within one day.Today was the final straw. I just received a bill in the mail for over $658.00 dollars. It is addressed to Home Serve (the warranty company) with my address. Seriously?A word of advice to other homeowners. Be very cautious of this national chain with their inflated prices and services. If you receive a high-priced quote with expense repairs, consider getting a second opinion. You might save yourself a mint!

I Had a big stop up at my house my toilet wasn't working and Kyle came out and helped me with my toilet highly recommended to anybody!

M.Aranda Plumbing is our go to for our personal home plumbing now. They are professional and very skilled. Their pricing is fair and great value! Great customer service, awesome technicians and a very well done job. Would recommend