Best Roof Repair in Arlington TX

Very flexible with scheduling. Conscientious with details. Friendly staff. Cleaned up everything and removed the old water heater. I’ve scheduled more work because they are reliable and offered good service.

Chase and his team are fast and professional. I have used him at my home and business on several occasions. Anything from simple faucet drip to slab leaks and repair. Always competitive on pricing.

Have used roto rooter in the past with some satisfaction as far as quality of work. However used them again to come clear a clog and it was a complete cluster of a mess. The tech ran his snake the wrong way and came thorugh the toliet, completely destroying it and making a huge mess at the same time. The tech spent 7 hours at my house trying to unclog a leak and resetting a toliet that he had to pay for. They then tried to charge me for extra time for a total of $500 +? I objected and he said oh ok I'll just charge you the original quote of $265 (included a $75 weekend service charge.) Turned of there was a clog in the city sewer after all. Two days later the line clogged again. Called the city first and they found everything to be clear. It then took another day for roto rooter to come back out and check things again. The second time they ran a camera in there and found a small piece of plastic or something in the line causing the stoppage. The manager was rude when talking to me about the situation and cut me off as I was trying to explain something to him. I have decided to not use them in the future due to lack of professionalism and efficiency.

What a great organization. I had to set up a service call for a client who has a service contract for his heat and air. I expected it to be a bit of a hassle. I called and got Monica. She knew my client by name, as soon as I gave her the address. She was so pleasant, set up the call and sent a tech. The tech spent a couple of hours checking out the units . Did not recommend any additional services that were NOT covered , just checked units thoroughly, cleaned and replaced filters, let units run to ensure they were in working, and said all covered under my clients home warranty . Sad to say , I do not really expect great service anymore, but these folks delivered.I will be using them for my own service in the future. Very impressed with the professionalism through the entire process. Monica also explained what was covered and what would not be covered on the initial call. Time consuming for her , but nice to know this info BEFORE the tech comes, and hands you a surprise invoice . Companies who do business like this , deserve to be recognized and patronized . As a norm , I wont post bad reviews , because all companies, have bad days and it hurts the employees who many times have no control over policy so I address less publicly, but when I get really good service, I do my best to make it known!