Best Water Heaters Conventional in Fort Worth TX

Last Thursday evening just after 6 PM while doing laundry, I flushed the toilet and realized that the main sewer drain to my house was almost completely clogged. I called and got the recording that you had closed for the evening. Friday morning at 8 I called to make an appointment hoping to get the problem resolved before the weekend since I'm expecting company on Monday. I was told that your crews were booked up and would likely not be able to do the repair until Monday but you would try to work me in. Around 5:30 PM I got a call from your employee Brett M. who said he was on the way to my house. When he arrived alone, I recognized him from a previous service call about 8 months ago. On the previous service call he had a helper which made the job easier since to main access to my sewer line is the vent pipe on the roof. He worked until well after 6 taking 3 attempts to resolve my problem. I REALLY appreciate the great service from your business and employees like Brett helping me out before the weekend. I know what it's like to work late on a Friday evening but I got the same great service that I did the last time. You're lucky to have a great employee like him. Thanks again.

I don't normally review a business. But, I have been so impressed with the customer service of this company. I had an emergency in my bathroom and there was no one available to service my house. The director of operations realized my distress with guests coming in and texted me that he was sending a crew first thing in the morning. I found out that the crew that serviced my house, was led by the actual owner. What company, that services hundreds of homes, does the owner take time out of his busy schedule to help out with an emergency? This is a company that cares and will take care of their clients. I highly recommend proserve