Best Slow Draining in Fort Worth TX
Plumber
Called because of hot water issues in home. They quickly came out same day as called.
Mr. Sanders was very pleasant and made a good impression for his company. He seemed knowledgeable but when you are charging 120.00 per hour I expect results and production, not 4 hrs of conversation on my dime.
They were unable to find the issue but spent hours conversing with me. Ultimately they removed a external pump that was on top of water heater and changed out 2 thermostats on water heater unit amounting in a total of 1 hour of work and 60.00 in parts. They charged for all the time of conversation that was spent. We had to leave prior to the thermostats being finished and they left a bill for us that totaled almost 800.00. The most frustrating thing was we still had the same hot water issue that we had called about. We then woke up in the morning to have no hot water at all. I spent a couple of hours trouble shooting the problem to find that when the new thermostats were installed they had tripped a test button on them so there was no power to the water heater. We notified Sanders Plumbing via email of what had happened and offered to pay almost 400.00 for what was done because we agreed to their charge of 120.00 per hour starting when they leave their shop or previous client no matter how far. We paid for 2.5 hours of labor and all the parts that did not even fix our problem. Sanders plumbing has decided that this was not a fair amount for what was done and has returned the check and begun to threaten to file a lien on our property.
www.maxair.com
Mr. Sanders was very pleasant and made a good impression for his company. He seemed knowledgeable but when you are charging 120.00 per hour I expect results and production, not 4 hrs of conversation on my dime.
They were unable to find the issue but spent hours conversing with me. Ultimately they removed a external pump that was on top of water heater and changed out 2 thermostats on water heater unit amounting in a total of 1 hour of work and 60.00 in parts. They charged for all the time of conversation that was spent. We had to leave prior to the thermostats being finished and they left a bill for us that totaled almost 800.00. The most frustrating thing was we still had the same hot water issue that we had called about. We then woke up in the morning to have no hot water at all. I spent a couple of hours trouble shooting the problem to find that when the new thermostats were installed they had tripped a test button on them so there was no power to the water heater. We notified Sanders Plumbing via email of what had happened and offered to pay almost 400.00 for what was done because we agreed to their charge of 120.00 per hour starting when they leave their shop or previous client no matter how far. We paid for 2.5 hours of labor and all the parts that did not even fix our problem. Sanders plumbing has decided that this was not a fair amount for what was done and has returned the check and begun to threaten to file a lien on our property.
10409 South Fwy, Fort Worth, TX 76140