Best Leaky Roof in Fort Worth TX

We have an apartment leak. Confirmed appointment on Monday for Tuesday at 9 AM. Technician didn't arrive until at least 10:15 and gave no updates about why he was late or what time he'd arrive. After arriving and looking for the leak, he then said he didn't have the right equipment and another crew would come. He left. The other crew never came. We had to call back at 2 and only then were then told it would be Friday until another team could come look for the leak. Very disappointing. We should have used another company once realizing the technician was over an hour late.