Best Water Supply Line in Fort Wayne IN

Rob from ROTO-ROOTER responded promptly. He fixed the problem and explained the issue clearly. The office staff were courteous and clear with their instructions. Thanks for a great job.

Had to change review from the 1st time. Couple weeks later problem came up again, owner was not wanting to really get job done and they can't seem to keep help. With what they said had to be done was entirely different than what was done to fix problem. Been a month now and no problem. My advice is stay away from this company,

It takes a lot for me to write a bad review. Absolutely do NOT use this company. I had some work done through my warranty company back in January 2019. They never submitted the claim but took the $100 deductible I paid. I have been fighting with my warranty company to cover the repair cost of the two holes in my ceiling from the plumbing fix because Jason from Simply Water Heaters never sent in the Service Report. I have called them several times a week and spoke with Erica who says they sent it but then clarified they actually only sent in the dimensions of the holes they cut open. Jason keeps saying he will call me but never does, they won't give ME a copy of the service report, and no one can give me a better break down of the bill because I'm now totally skeptical and wondering if they over charged me and walked away from submitting it to the warranty company.

I am SO sick of calling and begging someone to help me here, all I'm asking is for some information and no one can be bothered.
Find somewhere more trustworthy.