Best Complete Installation in Fort Wayne IN

The service manager Kurt was great to work with and puts customer service first.

Whether you're looking for parts and advice for a DIY job or need an experienced professional to get it done for you, look no further than North Side. They had just the part I needed so I could get my hot water back just in time for Thanksgiving. And more recently, quickly resolved a clogged drain that I'd been puzzling over for a few weeks. Could I have hired a cheaper plumber? Maybe. But I won't chance it when I can be confident the work will be done right the first time.

Our service person was on time, very friendly & professional. He assessed our plumbing issues & gave us an estimate for the work. It was a good experience! We have more estimates to get before deciding on who we have do the work. We will definitely be considering having Summers handle our needs!

It takes a lot for me to write a bad review. Absolutely do NOT use this company. I had some work done through my warranty company back in January 2019. They never submitted the claim but took the $100 deductible I paid. I have been fighting with my warranty company to cover the repair cost of the two holes in my ceiling from the plumbing fix because Jason from Simply Water Heaters never sent in the Service Report. I have called them several times a week and spoke with Erica who says they sent it but then clarified they actually only sent in the dimensions of the holes they cut open. Jason keeps saying he will call me but never does, they won't give ME a copy of the service report, and no one can give me a better break down of the bill because I'm now totally skeptical and wondering if they over charged me and walked away from submitting it to the warranty company.

I am SO sick of calling and begging someone to help me here, all I'm asking is for some information and no one can be bothered.
Find somewhere more trustworthy.