Best Hot Water Specialists in Durham NC

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Showed up quickly and fixed my Rennai, that works for me.

Fantastic! This was to replace the entire water line to my house. Several challenges: long distance, difficult terrain (wooded lot on downslope of a hill), pipe enters house under a low porch. They were able to do it without digging a trench, and worked around my Japanese Maple. Next day the yard looked completely undisturbed. i highly recommend this company.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Came out to fix my leaking hot water heater. The water heater was still leaking. They never came back to fix the issue and they stopped returning my calls, eventually I got another plumber. I did not think that was very honest or the right way to treat a customer.