Best Septic Solutions in Anchorage AK

Joe was the technician we had today. He was on time. Courteous, professional and kind to my wife who was home when he arrived. She was very happy with the way he handled himself and completed to job. Cost was reasonable and seemed fair. We will use their service again.

My kids knocked the cap off my outside cleanout which allowed my main drain line to freeze shut. I originally called out another popular drain service; who after trying to snake the line told me that my main line had separated and or collapsed without running a drain camera into the line to verify the problem. That technician told me that they could have their backhoe over the next day to start digging up the line. I called Denali Sewer & Drain and they sent a technician over with a drain camera system that verified a freeze up problem. After a twenty minute steaming of the line; the system was back in service. (And the cleanout cap was properly reinstalled)

A+ gets an F in customer service and scheduling appointments due to the owner (Becky)...not friendly. Even after you expressed the intent to educate us on a septic system that you installed we were unable to gain that knowledge. Thank you to the technician that came out and did a great job, sorry you were micromanaged during the process.
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