Best Noisy Pipes in Anchorage AK

We had new flooring in our bathrooms installed and the flooring company moved and reinstalled toilets as part of the job. Afterwards, all 3 toilets started leaking but the flooring company wouldn’t take responsibility unless we could prove it was their fault. Drain Masters responded very quickly and did a thorough investigation. They took pictures to put on the invoice to show where the leaks were coming from and why. It turned out that tools were used to tighten a part that should’ve only been hand tightened and the pictures showed tool marks left behind on the part that was over tightened. It was exactly what we needed!

We had our line backup on the weekend... the guy came out and snaked it... less then 72 hours later the problem came back... The second guy who came out was very gracious and apologetic, explaining what the first guy didn't do and what he should have done to resolve the issue in the first place... The fact that Denali Sewer & Drain did not try to double charge us, explained to us what the issue was, and how it should have been resolved in the first place, is the reason I gave them an Excellent rating. It's one thing for someone to make a mistake and not fix the problem... we all make mistakes... But it's refreshing to find a company that's willing to go out of their way to fix the problem correctly once they know all the facts, be apologetic about it, not make up excuses, and go out of their way to make sure your issue is resolved to your satisfaction. Based on this experience, I would highly recommend them to family and friends.