Best Expansion Tanks in Anchorage AK
Do not hire this company. I hired this company this past month when my 10 year old water heater broke and needed to be replaced. Instead of replacing the visibly rusty water heater, they replaced the coupler. I called to complain after my credit card was charged the next day for work I did not authorize. I was ignored and blown off by the office staff saying it was a miscommunication.
3 days later my hot water heater broke again, this time it flooded my house. I called Mountain Mechanical before regular hours explaining my situation with their after hours staff with a message for them to call me when they opened. I never received a call. I called them again the next day and asked to speak with the manager/owner about the situation of my hot water heater flooding my house after their work. I was told the manager was on a job and would call me back. No call!
This company is responsible for a flood that cost ~$8000 worth of damage to my house. First, they did not replace the water heater that needed to be replaced. Second, they did work on my hot water heater that was not authorized. Third, whatever work they did, my hot water heater seems to be what caused the hot water heater to start leaking. Fourth, they are doing nothing to make good on their mistake.
Terrible service, work quality and questionable ethics.
3 days later my hot water heater broke again, this time it flooded my house. I called Mountain Mechanical before regular hours explaining my situation with their after hours staff with a message for them to call me when they opened. I never received a call. I called them again the next day and asked to speak with the manager/owner about the situation of my hot water heater flooding my house after their work. I was told the manager was on a job and would call me back. No call!
This company is responsible for a flood that cost ~$8000 worth of damage to my house. First, they did not replace the water heater that needed to be replaced. Second, they did work on my hot water heater that was not authorized. Third, whatever work they did, my hot water heater seems to be what caused the hot water heater to start leaking. Fourth, they are doing nothing to make good on their mistake.
Terrible service, work quality and questionable ethics.
1300 Winners Cir, Anchorage, AK 99518