Best Sewer Scope in Denver CO

Raymond the owner is great! Very respectful and professional. I am a home inspector and refer Drain-X Colorado to all my clients. He always does quality work and has some of the best rates in the industry. Nothing but good feedback about Ray from my clients. I know when I refer him and his company that the job will be done right!

Proactive Sewer is the best sewer company around! I will never use anybody else for my sewer problems. Whenever I call in, the receptionist is so sweet and helpful and answers my many questions and goes over the initial pricing with me. Moises is always so kind when he comes out to our house, and he is so professional. When we first bought the house, we were told we would need to replace part of the sewer line. We had Proactive Sewer come out to give us a 2nd opinion, and Moises was so honest ad upfront and told us that our sewer line looked great after doing a scope. He saved us thousands of dollars with his honesty and it reflected on the company so well! Absolutely love and appreciate this company.

Too bad I can't rate Hurricane Drain with ZERO stars! Inept and irresponsible. If you have any plumbing service needs I would strongly urge you to call almost anyone else. Without a doubt among the most frustrating and disappointing interactions with a service provider that I have had in over 20 years as a homeowner in the Denver area. If you want the whole story, read on, otherwise just know that there are many better plumbing options in the Denver area than Hurricane Drain.

This saga began in June when we had a toilet with a slow leak along the bottom of the commode. We had a small amount of water damage to the wood floor immediately beneath the toilet - maybe 8 square feet in total - probably a bad wax seal around the flange we thought. Called Hurricane Drain and a plumbing tech came out and informed us that we had a problem with the soil pipe and the flange had been set too low. The water damaged wood floor beneath the toilet was going to be an issue but he suggested that he install some spacers to correct for the distance. OK - seemed reasonable, so we took his recommendation and thought we would plan to have the floors refinished in the whole main floor of the house. A couple of days later he returned to install the spacers and the toilet promptly began to leak into the basement and along the floor between the hardwood and the plywood flooring - seeping into an adjacent dining room area that promptly warped and cupped. We immediately took the toilet out of service and drained it as we were leaving for a 3 week vacation trip. Upon return, the dining room floor (as well as adjacent hall closet floor) was an undulating creaking disaster. I had a number of email exchanges and phone calls with the local business manager, Cindy, who was willing to take a look and see what they could do. Hurricane sent their lead plumber out to look and he was very circumspect asking in essence, how do we know that the floor wasn't like this before? I've had half a dozen hardwood floor folks come out and say without equivocation that the toilet fix that Hurricane provided caused the extensive damage in the dining room. Three such estimates were provided to Hurricane and they essentially choked on the amount of damage (~$1K). Hurricane sent out a guy on a second visit who told me no doubt that the damage was recent and related to toilet fix. Apparently he has since changed his mind.

Shame on me for not making him write that down for me as Hurricane has since come back to me and said that they don't think they were negligent at all and that they aren't going to do a thing to make things right. In a phone conversation with Cindy, she indicated that the plumbing tech would have his paycheck docked for the damages because he didn't do what he needed to do to protect himself - I guess that means he should have checked the adjacent room floor to ensure that a customer wasn't going to game them. Amazing enough of a business practice to not stand behind your own employee, but to shirk your responsibility to your customers is inexcusable. To be clear, I was never asking them to repair the existing floor damage in the bathroom, just to correct their employee's repair job that has resulted in well over $1K of damage. Cindy told me that if the damage was less than it was, she could act on her own to do the right thing. Since the damage was more than she was authorized to approve, she had to take it to her boss. Mistakes happen - what counts is how companies respond to those mistakes. Thanks Hurricane for providing me with an expensive lesson in how not to do business. Now I’m off to the Better Business Bureau to file a complaint.

We have worked with Sewer scope Denver and his team for several years now. Most recently, plumbers Denver and his team fixed the leak in our water main.They are responsive, considerate, and enthusiastic about the work they do.I appreciate the client education they provide--they don't just come in and do the work and leave--rather they take the time to explain what they are doing and offer suggestions (and directions) for what I can do myself in the future.I am a better home owner because of Dr Pipe - Highly recommend plumbers Denver and his team.

The person who took the call, Julia, was extremely rude. When I said I needed some information before giving my details to schedule a visit, she hung up on me.

Will never use their service. She was acting as if she was doing me a favor by providing me service.