Best Routine Inspections in Denver CO

Buyer Beware. This company is disreputable and will absolutely price gouge you. I contacted them for routine maintenance on my HVAC system in my 600 SQFT Condo. They told me that the entire HVAC unit would need replacing, and they quoted me $15,000-$20,000. Reasons cited were low Freon levels, internal rust to the system, and a failed stop-safe mechanism.

Some of you might be unfamiliar with HVAC systems, as I was, but that price is absolutely absurd. Initially I had sticker shock, but I was not schooled enough on HVAC systems to know if their price was fair. I did my own research and found out that a unit for a 600 SQFT apartment should cost ~$3000-6000 with labor. I called Horizon back and told them about my research, and they immediately started making excuses about their prices, trying to justify it with professionalism, high quality, and precision measurement (lol $10,000 for a tape measure).

Fair enough, but when Im spending $15,000, I like to know exactly what Im buying. I asked for a detailed breakdown of labor costs, parts, etc. so that I could see what I was paying for, and they said oh, yeah, we dont do that. How ridiculous! Imagine going to a grocery store, not knowing what you're buying, and not being able to get an itemized receipt.

I got a second quote from another contractor. They told me that my Freon levels are exactly where they should be, that internal rust happens normally and can be cleared out, and showed me that my stop-safe was working by demo-ing it.

I asked the second HVAC professional what he would charge if I needed the entire unit replaced (which he advised against), and he said it would cost no more than $6000, and that's if I let him have free reign to put in a state-of-the-art unit.

Again, buyer beware. The folks they sent out were very nice and professional, but this company is predatory and looking to take advantage of inexperienced homeowners and people without HVAC knowledge. They should be ashamed.

Excellent job and with the lowest price among 3 bidders.

Working with Kameron over To The T plumbing and heating was more than exceptional, if 10 stars was an option that’s what I would rate my experience with him! Everything from communication, cleanliness, professionalism, knowledge and experience he checks off every mark! Hands-down one of the best in the business! Thank you Kameron for being amazing!

James was prompt, courteous, and effective at his job. He fixed my leaking valve and even took some extra time to improve what a previous poor plumber had done. He also went out of his way to educate me on proper maintenance. Not sure how his prices compare to others, but I'd gladly pay for his service again.