Best Backed Up Toilet in Denver CO
My wife and I have been using Plumbline for years and I can say that this will definitely be our last. After waiting a week and a half and waiting all afternoon for our time to fix our AC, they call and reschedule for Monday. On Saturday they call while we are 45 minutes away hiking and tel us their person can be there in an hour. We race out of the trail and back home. 2 hours later he shows up. He takes 5 minutes to figure out that the issue is the “door switch” which I had no idea what it was. I asked questions but still did not understand that it even had to do with the furnace and not the AC or thermostat. He tells us it will be $350 to fix as I’m trying to figure out what the actual issue is with no explanation. Keep in mind I’ve gone two weeks being pregnant without AC in the middle of summer! I believe I have no other option as this seems like a huge project (I mean a $350 fix must be complicated right) when he’s fixing it (the 2 minutes it takes) I google what a door switch is because I still have not received my explanation and realize it’s a $5-$15 part and incredibly easy for anyone to fix! I feel 100% scammed and taken advantage of. I was in tears when he left as I felt so screwed over. I would never recommend this company to anyone again as they are clearly not in the business to help people as I was clearly clueless as to what was needing fixing but solely in it to overcharge people for money.
plumblineservices.com
7000 S Potomac St, Centennial, CO 80112
Ryan is great! This company really cares about the customer. When I initially called a week ago even emergency appts were four days out, and I had a tub faucet that had a stream leak so I had to call another company that was able to come that day. Without doing anything at all they told me it was the cartridge and would cost me $680 to replace it. I felt like I was being taken advantage of as I do know that cartridges for my faucet cost on average $25 so I ordered it online. The new one didn't stop the leak so I tried Green Plumbing Solutions again and got to talk to Ryan. I explained to him what I had gone through with the other company but had originally wanted to use Green Plumbing and that I still had a major leak. It was Wednesday and I had to make an appt for Friday because they were booked solid but I wanted to use them so I was willing to wait. Ryan called me back and offered to stop by Thursday morning in between jobs to take a look and see if he could stop the leak so i wouldn't have to wait until Friday. Unfortunately it needed a different part that Ryan offered to pick up from a warehouse that was on his way from another job on Friday before my actual appt. Ryan went above and beyond to deliver awesome service! Leak is fixed and at a very affordable price! I will definitely be using Green Plumbing Solutions and Ryan for all my future plumbing needs. Thank you again Ryan!
yourgreenplumbingsolutions.com
Denver, CO