Stephanie Jones

a week ago

I will use only Plumbline from here on. Everything about them was handled in a professional and friendly manner, from the lady that helped me to get scheduled for my appointment to Russell the technician that reduced the price for me. Russell was on time and very informative. He made sure that I understood everything that he had done to solve the problem. He was very professional from the moment he introduced himself and throughout the entire appointment. It was very refreshing to see someone that obviously liked his job and the company he was employed with. Russell was knowledgeable, friendly, considerate, and represented Plumbline with pride. I wish there were more like him. Well done, Plumbline! Keep up the great service you provide!

Terrance

a month ago

Update to below! Work is still not finished as of 6-8-23! Horrible service! Well it's been about 1 month and this is the yard and sidewalk! Put on hold for ten minutes today then told they can't give me any time where they can come out and fix it! Looks like they lost the clean out plug on the floor drain in the basement too as it is missing! They are saying this is due to the weather but we were told this would have been done before there even was a weather problem! Then after calling them a week ago there is absolutely no effort on their part to give us any information! Had to call them back to hear their excuses!

Ian Wright

2 weeks ago

The plum line drivers drive like maniacs. I watched st one was road raging with a dump truck, he was trying to speed past a dump truck and cut him off as a road merged into one at a construction zone, when he was unable to cut that dump truck off he ended up cutting me off, when he noticed I was taking photos of his van he ended up stopping on the side of the road getting out of his vehicle trying to fight me. When I called the management to let them know they never responded to my call, then they deleted my review!!! Definitely never using this service.

Mike Nahkunst

4 months ago

We had a new gas line installed to accommodate a new gas range, we had no idea that Dominic was going to do such a fantastic job. He put valve’s on all our gas lines in the basement, and the new gas line in the kitchen. Now we can have our dream gas range installed!! Thank you PLUMBLINE for sending such an awesome tech!!

Brian T

a week ago

Justin was outstanding. He asked what I needed done, and didn’t try to (over)sell me more than I needed. Very much impressed and appreciated. I liked his work so much that we signed up for an annual maintenance plan. I’m glad I chose Plumbline Services. Thanks, Justin!

Rebecca Purvis

a week ago

I chose Plumbline because of their great reviews and they did not disappoint. Ryan, our technician was on time and very respectful and professional. We had both our AC and furnace serviced. They were up front about the price and we were not asked for extras. I would highly recommend!

Christopher Burrow

4 months ago

Service was exceptional. The tech was professional personable, and fast and thorough. He tested his worked to ensure perfection and made sure it was fully operational. Great experience and I highly recommend him for anyone in need of plumbing work. Thank you David.

Dyanna Dolbow

3 weeks ago

Everyone involved did a fabulous job. I appreciate that they laid down rugs and had shoe coverings to prevent tracking of dirt in and out of my home. This was a big job. They worked very hard from early morning into the early evening. At the completion of the job / jobs, the work area(s) was free of all debris, couldn't even tell they we're here if it we're not for all the new equipment. At the conclusion of the job, the important features were explained to me in detail. The entire team was professional. Thank you so much. I will most certainly recommend Plumb line should anyone I know need this type of service.

Jason Crosby

2 months ago

First time using PlumbLine Services. It didn’t let me select the service up above, but our service call was for a running toilet issue. We’ll definitely use this company again! Dominick was our tech, and he was Outstanding! Very prompt, efficient and courteous from start to finish. It was obvious he’s been in the business for a long time. The whole project took him less than 20 minutes to complete, it would’ve taken me all day at best.. We’re very happy and satisfied new customers of this companies. Highly recommend!

D B

4 days ago

Ryan did a wonderful job installing a hardwired ring doorbell and new smoke/CO2 detectors. He had to get up in the hot attic to put in a new junction box so there would be power to the upstairs smoke detectors. He was on time, professional and friendly. I appreciate him troubleshooting why the previous smoke detectors were not working correctly and fixing the problem. Thanks again!

carol gill

2 days ago

Curt showed up exactly when he promised. He did a complete re-wiring and installation of the circuit breaker for a new hot tub. Everything was done in a professional and workmanlike manner. At the conclusion, he showed me the primary areas of his work. I am very satisfied with his effort.

Charlene Coles

2 weeks ago

Plumbline was a great choice for me. My technician, Dominick Marsal, was terrific! He was very detailed in explaining to me my options with getting my water heater fixed/ replaced. He showed great patience in answering all my questions. Explaining so that I understood what was wrong and what needed to be done. He was also able to identify a water pressure issue ( just from the sound it made) so it could be fixed at the same time. Plus he did the job same day, in less time than I was expecting. I couldn’t be happier!!

Darin Belair

2 months ago

They came quickly to a clogged drain. Howard was our service tech. Very professional. Explained everything he was doing and was very nice. Definitely above standard for customer service. He fix the issue quickly. I would use this company again just because of how great Howard’s customer service was! 5 star service! I will definitely use them in the future!

Austin Zilis

3 weeks ago

Cameron, my service tech, was great. Punctual, very professional, thorough and respectful. Also, the turnaround time from requesting the appointment to execution was top notch. Pricing was most affordable too (we get out main line cleaned every 12-15 months and this group was more affordable than past service providers)

Russell Walters

3 months ago

At the top of the leave a review box the first thing you see is are the 5 blank stars to rate them in your opinion and just below that the question What do you like about this business? with 5 options to choose from Good quality, Good value, Professional, Responsive, and On time. I gave them 5 stars and checked all 5 boxes because their all that and more, even though they deserve 10 but 5 is all you can leave. As a home owner I have kind of used this business off and on over the last 30+ years mostly on and can honestly say with out a doubt they are the absolute best in the industry 5 stars hands down! I recently had them out to clear my mainline as I had an issue like I do every time this happens and my drain had so much black gunk built up in it their snake was almost hard for them to clean. They suggested I let them scope it with their camera to further inspect it and said it would be I forget the exact price but pretty expensive but they were running a special at that time that and it would be free so I figured why not. Turns out my mainline from my kitchen to where it goes outside was corroded beyond repair due to the age of the house and more then likely rotted out completely on the bottom side of the pipe and suggested I get it replaced. The replacement was rather pricey in the grand scheme of things but it came with a lifetime warranty and they reworked my drain and how my laundry sink attached to it at no extra cost. These guys were very prompt being on schedule very courteous to my wife and did an outstanding job making sure my home was protected from dust and debris other then the way the floor looked for obvious reasons and improvements to my drain and sink when they were finished you couldn't even tell they were there. I honestly feel you can trust these guys in your home in the event you had no other option and everything would be just fine. I didn't even have to wait to schedule this job they got me in the same week and everything was done in just 1 day. I would super highly recommend them for all your pluming needs. I know I won't need to ever call anyone else their my first and only source

Linda Kurz

2 weeks ago

Our downstairs shower drain has never backed up, but it has always had an offensive odor. A contractor suggested we call Plumbline Services to check it out, so we did. Cameron used an 81 machine to snake the drain line about 5-10 feet. This did not resolve the odor issue, but it did let us know that there is no blockage to worry about. Our thanks to Plumbline Services, and specifically to Cameron for being professional, courteous and efficient. His procedure was completed quickly, and for the quoted price. He also recommended a few other inspections and tests that Plumbline can do for us if the problem continues. We are happy with their service.

Stacia Rabith

3 weeks ago

Josh T called 30 min before arrival, and he was very polite and courteous on the phone and in person. He listened as I talked through my sewer scope findings and then talked me through his plan to fix it. We chatted briefly about living in Northern CA, and then he got to work in an efficient manner and gave me a follow up check in, as I was working with another contractor simultaneously. He explained the 30-day guarantee before leaving. I recommend Josh and Plumb Line for sewer main line cleaning.

jean milofsky

4 days ago

We had a toilet that wouldn't flush within a day the plumber came out fixed it and explain what had happened. I always appreciate Plumb line and Corey the plumber who came was friendly professional and prompt. Prices are not negligible but I think that's the state of Plumbing and nothing unique to plumb line

Michele Brown

4 days ago

Isaiah with Plumbline was professional and super nice. He explained what he did and left the area clean, it didn’t even look like he was there cutting into the wall. We have used Plumbline several times and are always pleased with the service.

Daryl Walch

a month ago

I had my main sewer line backup on a Sunday evening. Monday morning I called several plumbing companies and none of them could get to me for one to two days. Plumbline had Nathan out to my house in a few hours. Nathan did a great job and had the line cleared in no time. He was very professional. Which I appreciate.

Jason & Rachael Goertz

a month ago

Had such an amazing experience with Plumbline and our AC replacement after a recent hail storm. They were responsive, thorough, and very professional during the job. I was so impressed! Highly recommend!

Tricia Robertson

a week ago

Colton came and was able to work with my HOA’s schedule to get the water turned off so that he could move my shut off valve from my crawl space into my basement so that it was usable for me. I really appreciate his kindness and professionalism. The work he did was very good.

Patrick Goetz

a week ago

I doubt that I have ever hired a company as professional as this one. I needed a drain cleaned out in the middle of a house sale. I even believed they cared about my situation. Thank you Etienne, Brett and Wyatt. Everyone was on time, courteous and knowledgeable. Perfect.

Ankit Shukla

2 months ago

The technician, Ryan, was professional and friendly. However, I feel that the company needs to be more upfront with costs. I did not use the service because of the crazy charges that were told to Me upon arrival. Again, the technician was good, but I feel the company could be more upfront ahead of time with their charges. They could have very easily told me that a diagnostic cost is $270 and what circuit breakers cost over the phone, rather than just telling me, “We won’t know till we get there.”

Lisa de la Garza

6 days ago

My air-conditioning went out on a Saturday afternoon. Good luck getting anybody to come out on the weekends (in July) in a responsive way. I have a contract with another provider, and they couldn’t come out until Tuesday afternoon, so because of the ads Plumbline runs, and because I used to use them at a different home, I gave them a call to see if they had someone available and they showed up in two hours. Fixed the problem in 20 minutes and was out the door (@Abbas for being professional and fast) . Also, they have a great website where you can book your appointment online and even attach a video describing the problem, so I didn’t even talk to anyone to book it. So great. Totally going to call plumbline from now on. Thank you!

Rebecca Traver

a week ago

Great visit with Jon to check on our AC and clean things up a bit. As usual Plumbline gave us professional, timely service with a great person. Always our go to! Andy & Becky Traver

Krystal Owsley

a week ago

Colton came to our home today to assess our plumbing issues and he went above and beyond to fix our plumbing needs. He was professional, knowledgeable and transparent and we are so grateful for him and his services! When problems like this arise, being skeptical of who to call, is common, but we are so glad that we called Plumbline Services and were paired with Colton! He was awesome and we will only call for his assistance, for any future troubles.

Keith Chadderdon

2 months ago

Jay provided exceptional service. He was willing to talk through my issue and offered wise advice concerning my options in the path forward. The on-line scheduling process worked flawlessly. I couldn't be more pleased with my PLUMBLINE SERVICES experience.

Gerry Gurvitch

2 months ago

Very easy to get same-day appointment. Jairo showed up on time. He was friendly and polite and explained the possible costs to me. Then he fixed my toilet easily and was great with my dogs. Would recommend!

Alexandra Ng

2 months ago

Brian came out and helped us to clean the pipe under the kitchen skin. He carefully inspected and gave us his honest opinion. We can tell that he was not trying to gouache us. Very professional and attentive. We will call Plumbline for plumbing and other services in the future. We highly recommend Brain and Plumbline!

Angie R

5 days ago

Plumbline has installed heating, air, electrical and a new water heater at our residence. Their technicians are very knowledgeable and professional, we will definitely continue using their services and highly recommend! Thank you, Plumbline!

Ash P

3 months ago

I sincerely appreciate Plumbline, and David M for their excellent service. I am particularly impressed with David. He went above and beyond to assist me with my concerns, answer my questions and his honesty. David took the time to assess the clogged drain and determined that it had cleared itself, so there was no need to proceed with the service. My money was returned, and there was no charge. Honestly, I would’ve been fine paying something for the trip and time. I have used Plumbline before and will again!

Ainissa Shiffer

a month ago

I used this company last year. Was happy with their service. I had another leak in my basement this year. So glad I called the same company. Everything got fixed in a timely matter with great professionalism. Will definitely use them again in the future when needed.

Michael Taylor

2 months ago

Xena and Brett whom responded were professional and positive and represented Plumbline in the best manner. They know their business and kept us informed all along. A main sewer line failure is a serious situation. Plumbline was responsive to our requests and, although I could have had the work done cheaper by waisting time and shopping around, I wanted it done immediately. They did the work and we're gone in three days. I was willing to pay for this. Overall positive experience with this company.

Ivanna Baron

a month ago

Plumbline has provided timely and professional services each time we’ve needed them. The other day our air wasn’t working correctly and I put in a request at 2am on their website, they had a technician out once they opened that same day. Highly recommend.

Megan Heisinger

4 weeks ago

Jason came out to look at my AC as it was not functioning to the best of its ability. He walked me through what he was doing and why, and answered all my questions (I had quite a few!)These guys are great and always professional!

RICHARD Cozzette

a month ago

We noticed that the water in the downstairs bathroom was notdraining when we either flushed the toilet or used the sink & shower. Since I had used Plumbline previously, I contacted them and they immediately assigned a drain technician who arrived within 40 minutes. Her name was Xena C.She explained what she was going to do and then proceeded to perform her work. She was very professional, friendly and efficient . Continued to explain what she was doing and what the results were. She did have to remove the toilet to run the snake to where the blockage was, re_installed the toilet and cleaned up the toilet area. I was impressed with her work ethic in performing her job and I am sure Plumbline considers her as an asset to the team.I am giving Xena 5 Stars because of her various attributes .PS. The drain was reopened.

Mary White

2 months ago

Brian M called to give an estimate as to what time he would arrive. Once he arrived he assesd the problem quickly and discussed what some of the issues might be, and discussed what he would be doing to try to help us. Unforeseen circumstances did not allow him to fix our drain. However, he was extremely knowledgeable, and also provided us options of where to go from here. Very kind and professional and if we need any services in the future, I will be sure to ask for him.

Mel

2 months ago

Our electrician, Will, and his colleague installed our 3 hanging light fixtures from a 19ft ceiling. They look amazing. They were both personable, on-time, and responsive. Also, the home office was really great at coordinating and communicating with me along the way.

Valerie Jones (v.alerie__)

2 weeks ago

Called for an annual AC tune up. The window for arrival was sometime between 8am - 5pm, so I’m basically held hostage in my house all day. I got a call and a text that Abbas, my technician, was in his way and 20 minutes away. He was professional and I don’t have any problem with the work that he performed. I mean, I don’t know anything about HVAC systems so I assume he did a fine job. But I could not understand this man very well at all. He spoke English but it was broken and not easy to understand. There were several things that he tried explaining and instructions that he tried to give me on how to best operate the system. I understood none of it. It was pretty frustrating.

Jaime Rauch

a month ago

I was able to make an appointment for the next day, which is so appreciated! They were communicative and ontime. Erfan was super knowledgeable, shared all the information and explained everything in an easily understandable way. Went over all the details and hot things working quickly! Great service today :)

Aaron K

a month ago

Adam came out and helped me understand the water softener at my new home. He walked me through all the maintenance needs and checked the system. He was extremely patient with all my questions and knowledgeable. Thanks again!

Alex Pass

2 months ago

Isaiah has helped me numerous times fix electrical issues in my house. I could not ask for better service. He’s polite, kind, knowledgeable and always honest about the issue and best course of action. Never once has he tried to “up sell” me. I’d recommend Plumbline, and specifically Isaiah, to anyone.

Danielle Lynette

3 months ago

We had a slow flowing drain and it was recommended that we hydro-jet our line. I was very pleased with the honesty of both company employees as I was aware that the procedure might not work. It was successful and the technician performing the work was pleasant and professional. I would recommend and use them again.

Debra Schumacher

4 months ago

I received excellent service from Plumbline when the old furnace died in my rental house. Avery came out the day of my first contact and assessed the situation of what all I needed and he arranged for next day installation. Avery was very professional, knowledgeable and personable. Next morning tech's Christian and Ryan arrived to install the furnace and new electrical panel. Both very friendly, personable, confident and professional. Christian did a great job installing the furnace and thermostat and gave me good instructions on the usage of both. Poor Ryan got the raw end of the deal with having to work outside in the freezing weather with installing the new electrical panel and some other minor repairs. He never complained and displayed a great attitude! Kudos to these two guys!! It was a pleasure working with you all.

Dale Kranz

2 weeks ago

Acacia not only hooked up our new electric car charger but made sure we were connected to the Wi-Fi and gave me some good pointers as to the operation. He is a true service professional!This is the second time we've used Plumbline and they will continue to be our go to call for electrical as well as other mechanical service needs.

Tania Espinas

a month ago

If I could give 10 stars I would! Found out my subcooling was far below minimum specifications during my AC preventative inspection. I was dreading the quote but Preston walked me through every troubleshooting step (diagnostic machines, leak detection) to ensure that I was confident of the fix. And guess what?!? There was no leak, all I needed was refrigerant (suspecting AC wasn't fully loaded during installation). He completed every step of the work with skill and professionalism.

Gerry Rhode

4 months ago

Furnace giving error messages on thermostat. Promt service and skilled technicians provided repair over other service outlets who don't receive factory training. Technology is great, and these technicians are trained to fix beyond our expectations.

Lori Miller

a month ago

You want the best? Call Plumbline srvices. Their receptionist is promt, kind, friendly, personable and just simply awesome. My husband and I were amazed at how quickly they came to our house to address our water system malfunction! We had no wait time at all because we were scheduled immediately the same day. Our technician Adam was THE BEST! He was professional, prompt, friendly, and personable. He is also extremely knowledgeable and answered all of our questions! He did not leave without letting us know that he is available should we need further assistance. I also loved that the technician contacted us to confirm the appointment and included his piture so we knew who he was prior to knocking on our door. Adam has come to our residence twice within 24 hours and we were extremely impressed with him and the companies prompt response and solutions to our softener problem.

Aaron Fox

3 months ago

Joshua was super professional, friendly, knowledgeable, and quickly serviced our clogged drain. He did great with our dogs and was a real pleasure to work with! Thank you Plumbline for the weekend service call! We will definitely utilize your services in the future !

Hañalina Lucero-Colin

3 months ago

Bryan came out to inspect our HVAC system and advice on central air installation. He was prompt, friendly, informative, and great with our cat. He advised on next step and was fair and straight forward. Would definitely recommend!

melissa whitfield

3 weeks ago

Had the experience to meet with Wyatt Peter he came greeted himself very professional. Explained what was going on and if I had any questions he would be happy to answerBut he also went step by step on his process which I like knowing what was going on

Josh Ehrichs

2 months ago

I had a clogged kitchen sink and was able to get a same day appointment! My technician was wonderful, explaining everything to me so I can fully understand what was going on. I might just be a customer for life. Wyatt was incredibly helpful and professional.

Raphael Shlosman

3 weeks ago

I woke this morning to my basement drain backing up. I called plumbline, and in less than 2 hrs they had Jordan King at our house. Thankfully whatever clogged the drain came loose before he got there, but he was humble and honest. Went over my options for other repairs and even talked me out of snaking it anyway because of certain issues it would cause if done and not needed. Definitely using them in the future, that was as painless as it could get, much needed on a stressful morning.

B C

a month ago

Zach at Plumbline was knowledgeable, courteous, and solved my garbage disposal problem within minutes. He also effectively responded to all of my questions and left me more informed. I really appreciate the service!

Kathryn Nagurny

3 months ago

Howard did a great job cleaning out our sinks. He came the sand day, only hours after we called and gave us a great deal. He's very friendly, knowledgeable and definitely recommend him!

Pamela Gentry

2 weeks ago

Dave Godfrey was really awesome I enjoyed being around him he was very professional very personal explained everything He's just an awesome guy I don't know what else to say I will definitely use this company from now on

John Ewing

2 weeks ago

Antony was punctual and professional. Diagnosed and resolved the AC issue quickly.Getting my AC fixed in less than 24 hours during the hottest week was greatly appreciated!!!

Jaye Gutierrez

3 months ago

Howard went in and looked at a potential drain issue for our slow draining sink. Worked through different options and came to a conclusion that needed a deeper look. Ricky came by and was just as helpful. Super friendly, insightful, and showed me exactly what they were looking at. Gave me a lot of good info for the future. Definitely would recommend and will use for all future home issues.

Joe Stephens

3 weeks ago

I booked on line and got 8am to 5pm today. Should have known. I took a day off work (without pay) to be here to explain to the electrician what was going on. Got a call at 10:20 to tell me they needed to reschedule as people had called out.1. I lost a day's pay and still have the problem2. Your labor problems are not my responsibility!Wouldn't use this Compton come out and squash an ant on my patioDisappointed and passed! Oh yeah and a days pay poorer.

Michael Massey

3 months ago

John was professional, knowledgeable and friendly. He fixed things that were done incorrectly when my original water heater was installed. He took great care to explain all the fixes he made and how the new unit will function.

Laura Devarona

2 weeks ago

Dylan from plumbline services was polite and knowledgeable. He didnt mind taking the time to carefully explain the issue which I always appreciate. . I will add him to my trustworthy list of techs who i feel comfortable calling when there is a plumbing problem at my house.

Natasha Sanchez

4 days ago

Fast to respond! They were able to get a team member to my house and fix my drain issue quickly! I would definitely higher them again!

Morgan Hamatake Dunn

3 months ago

Brian was informative, straight forward, and worked incredibly quickly and efficiently. Gave us honest feedback about how to prevent issues in the future. No nickel and diming or sneaky sales - Plumbline’s transparent pricing structure saved us a lot of financial stress. We’ve only been homeowners for a year and have already been deeply disappointed by three other plumber experiences. These guys eclipse their competition.

Annie Henrie Nader

2 months ago

Brian was great. He explained what he was doing and walked us through maintenance to avoid drain blockages in the future. Very thorough and educational! Arrived same day and helped us at a time of need.

family benin

3 months ago

Preston did an amazing job! He was punctual to his appointment, he explained everything very clearly, he repaired the unit and he was pleasant and very professional. We highly recommend him and his company. Thank you for your service!

Sveta V.

2 months ago

If you think about hiring technician for any work related to cooling/heating and do not want to pay 150%-200% of what other companies charge, then do not consider Plumbline Services. Even with their coupons, you'll pay significantly more than if you would deal with another company.Also what is important- they are not responsive. When you call them with billing questions they do not want to answer, they start to redirect you from department to department, then hang up - believe me, I tried several times.

Colin Pahl

4 weeks ago

Plumb Line was great. Diagnosed a couple issues and presented a couple options for me. At no point did I feel like they were just trying to make a sale. Couldn’t be happier with the service.

Ron Fifer

a month ago

Jeremy was able to fit me in same day....
Very prompt and professional! Fixed the electrical problem and was very honest in his assessment. Would definitely use them again

Robert Hartman

a month ago

Installation was done in a timely manner professionally Installed. Installation crew was very knowledgeable and courteous. And explained whole systems to my satisfaction.Crew was on time and cleaned up site when done.

Ken brunker

3 months ago

Wyatt was professional, answered my questions and partnered with Ricky to ensure my sewer pipes were in working order. I felt that they did a fantastic job and were not trying to up sale me. They earned my business for life and I will contact them in the future for all my plumbing needs!

Elizabeth Matson

a month ago

I would have selected on time, but Forest was early, which was a pleasant surprise despite my missed window for service earlier. He offered choices and their value differences, he was patient, and I never felt pressured to choose either way.

John Malfa

2 months ago

Chase was an awesome plumbing tech
. Friendly, easy going, on time, and got the job done right and quickly. Highly recommend him and this company for drain clogs. Five star!

J Fox

6 months ago

Wyatt was great! Professional, friendly, and explained things to me so that I could understand what NOT to do going forward. I really appreciated his way of doing business. I also appreciated the person who called me to confirm the appointment. She was bubbly and kind. I will certainly use this business and highly recommend them. I had the problem today and they came today! What more could one ask for?!

Howard Thomas

a month ago

Chase did a great job cleaning out our blocked drain. I recommend his work and if ever we need help again I would request him to do the work.

Elena Jones

a month ago

The team arrived on time, explained everything they were going to do, and did a great job repairing our main line. Absolutely recommend this PlumbLine - they are great people to work with!

Drew Dembeck

4 months ago

Had an issue with our HVAC unit and scheduled an appointment. Plumbline Services got us on the schedule for the earliest available time and sent Elyas out for the service call. He was very thorough and explained everything in detail and resolved any issues we had in a short period of time.Fantastic experience. Will recommend to others!

Jim Clardy

a month ago

Fair in pricing against local competition. Several Techs swarmed the house and had both systems ripped and replaced by end of day. Was kept informed throughout process. All Techs on site were very professional and friendly.

B Hardwick

3 months ago

Great experience with Plumbline. Rides the clog and offered a maintenance solution to help prevent the issue from happening again. Everyone was on time and respectful.

Peg Colombo

3 months ago

Bryan and Ryan were not only super efficient but very nice as well! We really appreciate they were able fix our problem! Thank you very much!

Jack Magner

4 months ago

Josh was/is very knowledgeable and professional. He assessed my plumbing issue and repaired it right away. He also recommended ways to maintain my pipes so they don't deteriorate so quickly over time.

Joe Fern

a week ago

Jeremy is an excellent electrician. All that you could ask for. If you use Plumbline in the Denver metro area for electrical work, do yourself a favor and request Jeremy.

Andre Ceigerkansky

6 months ago

Kenny was Fantastic!!! He was very professional, organized, and clean. He came in and replaced my kitchen faucet in record time and it was Perfect!!! If you can ask for a specific technician, ask for Kenny!!!

Mike Cremona IV

2 weeks ago

Our technician Xena went above and beyond
Our main drain line backed up and within a couple hours of calling Xena was at our house, cleared the problem and worked with us to find the likely causes. She was extremely considerate and even cleaned up the backup material which she did not have to do.

Carmita de Vries

a month ago

Seems I can only tack onto a previous review! Today, 6/17, was our third experience with Plumbline, and another great one with Matt G. He was professional, honest, easygoing, super friendly. I see there’s a trend with my reviews, lol, which I hope is a trend within the company. We’re happy to feel we’re in good and capable hands with them.Elijah was progressional, honest and personable. Being cool with my little following around and asking questions is high on my list along with integrity around a job - Elijah was great with both my littles. We’re glad to have called Plumbline back again for a different concern. Experience continues to be positive.

Cheryl Montgomery

3 months ago

It’s our pleasure to give 5 stars to Jordan King and Faran Eini for their knowledge and excellent customer service. 5 stars to the crew who worked tirelessly to repair outside sewer pipes. 5 stars to customer service phone reps who expedited the proper technicians to fix a huge issue. We are repeat customers and will recommend Plumbline lo anyone needing repairs.

Caitlin McNeill

a week ago

Did everything exactly as they said, lots of follow up. Our tech, Chase, was polite and professional, good with our dogs, and explained everything very well.

Mike Klopot

2 months ago

Xena, the technician, did a great job, highly professional and effective! I got good information about what was happening, and I have to say this service is a great value!

Kristi Miniello

a month ago

For our latest plumbing needs, we had an issue with work done by a remodeling contractor. Aaron was very helpful, professional, explained things clearly. We'll continue to use Plumbline!

Malcolm Coyle

a month ago

Russel was able to work us into his schedule early. He was professional, courteous, and had helpfull recommendations on what work needed done.

Danny Miller

3 months ago

Plumbing back up issues, unblocked the problem. Kallem was professional and very kind. He did great work and explained everything well. We enjoyed talking with him as well. Wonderful service!

Donna Wiss

3 weeks ago

Responsive customer service, excellent workman ship! Highly recommend! Wasn’t the cheapest option but quality work and were done in a day on a weekend call.

Kara Bailey

2 months ago

A huge Shout out to Zach Schenderlein! Zach is very knowledgeable and can explain to you in simple terms what is happening and how it needs to be fixed step by step. I also found him to be a polite and genuinely thoughtful person. I will ask for him again! Thank you Zach

Smoove68

a month ago

Chase was awesome. Came to the house on time and got the job done within 30 minutes. Cleaned up when finished. Great work Chase, thanks alot

Yenas Berhe

a month ago

Our technician Howard Lambert was quick, efficient and kind with fixing our toilet problems. He explained everything he was trying out to fix our plumbing. I would highly recommend!

Jim V

3 months ago

got a new furnace and AC. The AC was initially installed on a pad placed on loose river rock on a slight incline (like that would remain in place). After calling they came out, leveled the ground a bit and put the pad on the dirt. They warranty sounded great but need to pay for annual maintenance. The maintenance doesn't include replacing filters (which seems odd) and no surprise, additional work is recommended. The last time they came out, they did something to the humidifier so it was draining lots of water and clogged the drainage tube with grease. water everywhere.

Ashley Scarlett

3 months ago

I enjoyed working with Plumbline. The sales manager was easy to work with. They crew showed up on time and were professional and worked quickly. I would recommend and use them again.

Trevor Richards

6 months ago

Good service and did a great job. Nice technician too. Was prompt and efficient. Pricing is the only thing- they will do a good job but you’re definitely paying the cost of having a bigger company like Plumbline do the job who has a lot of overhead versus a small individual contractor. Don’t forget the $60 off repair coupon online!

Jill Gruzlewski

5 months ago

Jose was on time, professional and very helpful. He was able to diagnose and treat our basic drain problems m. Our bigger problem was beyond his scope of practice so he contacted the plumber that we needed for the job. 5 stars recommend!

Alejandro Altamirano

4 weeks ago

This is my 3rd time using Plumbline. Great customer service. Our technician Tony was very knowledgeable and honest about our repairs. I would highly recommend.

G L J (Classic)

5 months ago

I called to make a appointment jasmine said she can get someone out as soon as Thursday or Friday I went to get the tank information size and calling them back. The second lady said that she wouldn’t be able to get anybody out until Saturday so I made an appointment for Saturday between one and five Saturday comes They call me couple hours before my appointment and said that they are not going to be able to make it. Mind you I took the day off from work just to be able to have somebody here Ive tried to make a appointment with you guys three times since is a simple, hot water tank drainage. I can’t receive any service terrible way to do business.

Vaughn

5 months ago

They did a good job and was very clean and I don't blame the the tech as he did what he was supposed to do, but I feel it was severely overpriced.Due to the business model of plumbers charging trip calls for estimates it makes it very difficult to shop effectively.Parts for this job were about $100 at home Depot, yet they find it ok to severely mark these parts up so this Job for a main line shut off and pressure regulator job was over $1200.Personally I wouldn't use this company again just because of the gouging.

Judy Soares

3 months ago

Not only was the technician professional and punctual but he spent time explaining each step of the AC maintenance and humidifier! Changing out some tubing and cleaning all the AC system! Please send Elyas to us next time. He is terrific!

Dwight Thompson

2 months ago

Joshua came in and quickly repaired our clogged kitchen drain. He was super nice and courteous. Couldn't ask for a better solution and person to do the job.

Steve Baroch

2 months ago

Will was very thorough and competent. I never would have been able to correct this electric problem in my own. Also, Will is a very nice guy. Thanks, Will!

Angel S

2 months ago

Get an independent opinion, don´t let yourself rush into an expensive, unnecessary repair!!!!! Plumbline has been identified as a scam company. Our personal experience with them resulted in an estimate of $11,700 for a repair that was not even necessary. Fortunately, an independent home inspector conducted an investigative video on our behalf and found that the problem identified by Plumbline did not exist.To add to this, we were charged a fee for a VIP membership that we did not agree to by the Plumbline supervisor. We have also found several people who have had similar experiences, and we hope that you can raise awareness of this scam. Plumbline is continuing to charge people exorbitant amounts for non-existent problems, and we believe it is crucial to shed light on this matter.

C&R Kaltenbach

4 months ago

We had a toilet that had issues. It wasn't flushing correctly and kept getting plugged and we thought it might have been the mainline drain so we called Plumbline. They were very professional and nice. However, after the plumber inspected, he had to call his supervisor over to inspect and then they told us we would need a $5,000 or more to replace the drain and that price didn't include retiling and repairing bathroom from the damage of the repair, which would be at least another $2,000. I called the toilet company, American Standard, to see if they had any advice. Over the phone the person I spoke with diagnosed the toilet problem as a crack flange! They sent us a new bottom part of the toilet for FREE and we installed it. It works fine now, it flushes correctly and so far no drainage issues(1yr). That should have been a simple issue to diagnose for a plumber. If a sales person on the phone could hear the problem in how it was flushing, diagnose and solve, Plumbline should have been able to do this in-person.

Brad Swancoat

4 months ago

After owning several businesses in my career, I really noticed the quality service I received from Plumbline. I had our 73 year old house completely replumbed and a tankless water heater installed. The professionalism was extraordinary! Jonathan Page and his assistant, Forrest, did many ancillary upgrades and repairs above the original quote. Our house was handed back to us clean and restored to pre-plumbing conditions. ALL my questions were answered .. thoroughly. So many small details were explained to me that I had complete confidence in the knowledge and expertise of the installers and the Plumbline Company. They are my plumber from now on...

Kelli Haselden

3 months ago

I was told they would be at my house between 1 and 5 p.m. I took the afternoon off work. At 2:17 p.m. I received a call telling me I was next and the service person would call me when they were 30 minutes away. At 5:00 p.m. “John” called and said he was on his way and was one hour out. What a disappointment. There were many more things I would have enjoyed doing when taking a day off, than waiting for someone who never came.

Alex

a month ago

They replaced AC capacitor and charged me $412.00 for that. The amount includes inspection ($79.00), the part (later I figured out it costs only $15-$25 on Amazon, at Home Depot, Lowes etc. and honestly, I got shocked by total charge) and labor. Knowing the part's price, don't you, PlumbLine guys think it is not fair to charge $300 for no more than 30 minutes labor? That is 250% of what your competitors would charge for such kind of repair. As a repeat customer, I trusted PlumbLine and that was the reason I even did not consider other company this time. I was wrong.. Not fair pricing.

Mariah Sather

6 months ago

Dave was incredibly professional. He is highly proficient at his work, detail oriented, and maintains a clean work environment. I appreciate that he helped educate me on what he was looking for to assess what needed repairs and talked me through how he made the repairs. He is honest, friendly, and absolutely someone I would trust in my home again.

Weston Seniw

2 months ago

Josh Toney was spectacular. He didn't find extra issues in an old house that has plenty of them and made great recommendations to keep plumbing healthy going forward to avoid issues.

Jordan Kelly

5 months ago

My husband and I had Derek R. come out to fix a broken pipe. He took the time to explain what happened and helped us locate our main water shut off in the house if we have another leak. Such a nice guy. Can’t thank him enough! Highly recommend him and Plumbline Services!

clifford roundtree

3 months ago

we actually enjoyed our experience with your employee, Joshua. He explained the process as he solved our plumbing problem! Not knowing were to turn we were directed to Plumbline by a friend. We will be a customer in the future. Thank You.

d kondora

2 months ago

Electrical outlet boxes analysis - Ryan who came out was knowledgeable in the problem and was able to provide a quick fix to get the boxes operational again - Ryan Really knows his stuff regarding home electrical wiring - the Services provided was Exceptional.

Samantha Knight

4 months ago

We bought our AC less than two years ago and have had nothing but issues with it. We have had a tech out multiple times finally last JUNE a tech figured out what was wrong. We have been waiting since for them to come and repair it. Every time a tech has come out they have forgot the part or did not read the notes and have had to reschedule. I scheduled our appointment back in December so that they would be out here on March 6th 2023 to have the ac fixed finally after waiting since June 2022 and once again the tech came unprepared and was unable to fix the problem we set the whole appointment for. I was told by Ashley yesterday she guarantees a tech be here today at noon since they had to keep pushing this out. Once again it is now 220pm no call,no update,and no tech. I 100 percent do not recommend plumbline their warranty doesn't mean anything when you wait almost a YEAR for a system that broke at less than a year old to be fixed..and am still waiting!

Wayne Wu

6 months ago

Highly recommend Plumbline services! The dispatcher was courteous and responsive and got someone out to clear out my clogged kitchen drain within an hour of calling them (late in the afternoon). Cameron, our technician, was on-time, transparent and provided excellent service. Overall I had a great customer experience with this company.

Kevin Jerome

5 months ago

Cameron was on time, very professional, and did an outstanding job taking care of a clogged drain. The call center staff was equally outstanding explaining what to expect and a guidance on pricing given potential problems. Great Company to do business with.

Veronica Hughes

2 months ago

The technician was very kind very professional and did a very good job. Had all the proper equipment and cleaned up very well after the job. And got the job done. I am very satisfied. Thank you

Randy Appell

4 months ago

Trevor was a great young man. He was professional, respectful, and really thorough at his job. He is very knowledgeable and patient with our questions.

David Mayer

2 months ago

Xena was on time, professional and solved our problem quickly, even giving us additional advice on how to enjoy our home more with some other plumbing options. I would highly recommend Xena and Plumbline services again!

Joseph Salas

5 months ago

We had a clogged toilet, they came out same day, and found a more serious issue, causing the clog. They were super professional and helpful. Jordan King and Kaygee were fantastic! The got in very quickly, found the issue, gave me a next step guide and also a few options for the payment structure for the bigger work. Thanks guys!

Terri Carter

a month ago

Mike was awesome-very friendly and professional! He explained everything well, and was really fast getting the repairs done😊👍🏻

Jon Pushkin

6 days ago

Mike was professional, courteous and provided exceptional service. We would definitely call Plumbline again.

Moses Hubbard

5 months ago

Alex S. And team was very helpful and very professional.. went through some obstacles at first due to an older house .. but was able to perform a good quality job to have our hot water turned back on !! I would definitely refer and also use again! Thank you for doing a good job!!

Tamim Khaliqi

2 months ago

Alejandro provided great HVAC service. He was exceptionally polite and explained everything that needed to be done. He is an excellent representative for a great company.

Stacy Kish

4 weeks ago

Wyatt was super nice and respectful. He cleaned my mainline and backup line quickly. Great job!

George Maniatis

6 months ago

Chris from PlumbLine came to our house. He arrived on time and I was immediately impressed by his professionalism. He introduced himself, extremely friendly and knowledgeable. He took the time to listen to me regarding our shower leak. He asked all the right questions and then proceeded to analyze the root cause of the leak. He was upfront that there would only be the $49 service fee for him to come out, if we don’t do the work needed , but that it would adjusted if we were to use him. He spent around 45 minutes diagnosing the issue at hand. After his findings, he presented me the pricing to fix the leak. I gave him the green light to proceed. He was meticulous, explained to me the cause, why he’s fixing it and how to prevent this in the future. He took his time and upon completion he cleaned up. I would recommend Chris at PlumbLine to anyone.

Reckless Vibe

2 months ago

Tony was my tech. He was extremely nice and helpful. Very informative about what he was doing And offered insight on things to do and not do with my furnace/ac

Shawnee Anstett

4 months ago

Preston was professional and fixed our furnace perfectly. He also helped us get set up on a maintenance plan so our system will continue to work for many more years.

B3RTO

a month ago

Technician came on time and knew exactly what to do and completed the job fast. Corbyn thank you for being a professional and doing a great job!

Carolyn Crane

5 months ago

We would like to commend Jonathan for the plumbing work he did on our 83 year old house in Lakewood. The morning he came he had to work around an excavation being done on our sewer line. The bathroom sink pipes and drain went into the wall so he had to completely rerout those fixtures. Then he went out of his way to locate a new sink for us that would fit the opening in the counter. He also installed a new line to an outdoor faucet and a new house cut off valve. He worked without a break until 7 o'clock that evening. We now have new plumbing on that area of the house. Thank you Jonathan!

Laurie L

3 months ago

Mario was extremely professional, courteous, and hard working. The replacement of my heating fan went quickly and I was shown before and after pictures. Nice job.

Cecilia Reed

4 months ago

Josh was an absolute professional. here even before he said he would finish the job cleaned up after himself excellent young man you're lucky to have him 👏

George Garcia

4 months ago

Matt arrived at 12:45 for the 1 to 5 PM appointment slot. I requested Matt after great experience in our home, to help my parents resolve a ceiling fan that wasn’t working. After about 15.minutes, he determined the remote control module had failed and temporarily wired the fan to work with the wall switch.The only charge was the $99 VIP membership, which provides 15% all services, priority scheduling and other benefits for 1 year. My parents who are 91 & 88 are delighted with every aspect of the service received.On 3/27/2023 Dominic arrived to research a loud noise & rattling in the pipes when multiple fixtures in one corner of my parents home were used. He determined the 20+ year old water pressure control valve had failed, provided a quote for the work and replaced it in about an hour down in the crawl space. Dominic was very professional, respectful and does excellent work.

Hoss

5 months ago

Had Plumbline in to replaced our furnace and AC system (including thermostat) prior to getting out basement finished. A team of four came in to get the job done. They were professional, hard working, and courteous, and they finished the job all in one workday.

Laura Brayton

5 months ago

We had a good experience with Isaiah. He was on-time and had professional attitude. So far our experience with Plumbline has been exceptional.

Pamela Shafer

4 months ago

Had an issue with my furnace. The gentleman came out & was on time, knowledgeable, professional & very nice. He took care of the issue & gave me helpful furnace information which I appreciated so much!

maria del rio

2 months ago

Clogged sink - Brian was on time, and their effective service and explanations were crystal clear. I thoroughly recommend them, and they have excellent customer service.

Peter Doherty

a month ago

Dylan was very professional and courteous. His work was thorough and he provided excellent service.

Fran Russo

4 days ago

Brad was great. Shared information before and after service. I'll be a PLUMBLINE customer for life.

Janet Beam Smith

6 months ago

Josh was prompt, courteous, and highly professional. He cleaned our lines, explained what he found and made recommendations, and cleaned up carefully after himself. I would definitely recommend Plumbline and will not hesitate to use them again.

Mona Wolfe

a month ago

Ryan did a very thorough job. He was very professional and answered all my questions. Very satisfied and would recommend.

Nick Thompson

2 months ago

The tech. Justin, was professional and knowledgeable. He arrived on time, and he and the office kept me informed on where I was on the schedule and when he would arrive.

Lukas Hurst

4 months ago

From the first few moments the electrician, Isaiah, entered our home, I knew that this company values and hires quality individuals. Isaiah was polite, professional, knowledgeable and quick. Got the job done well, and I’ll be using this company again.

Zoe Batilo

6 months ago

While I waited on hold the message says that customer service is important to them, but I was underwhelmed by the communication and customer service I received. I booked through google and got multiple emails and text confirmations for my appointment today for between 7am-11am. By 12:30pm I had heard nothing from a tech or the company. I called to inquire about my appointment and the first response I get is “our windows are between 8am and 1pm.” However the emails I received all said 7am to 11:00am. I asked about the status of my appointment and she said she meant to call to reschedule due to a tech calling out. There was no apology. She did offer to reschedule for tomorrow. Which I did.However I found another company that was able to provide service same day. So I called back to cancel and simply got a “thank you for calling us” again no confirmation of cancelation or acknowledgement of error. I understand that things happen, but maybe their information on google should be updated with the correct window information and notice of a tech being unavailable to make an appointment should be given before the appointment window given is past.

Alison Tagami

7 months ago

Justin was great! They gave me a window of between 8am-1pm and he called when he was 45 minutes out. While he was working on our furnace he was very thorough, went over everything with me and made sure I understood what the issue was. I know he’s very busy and had a lot of clients to see but he did not rush through his work at all and always made sure I knew what was going on. Very professional & friendly.

Reni Fletcher

3 months ago

l had a great experience with Derek and appreciate his skill getting my broken pipes fixed. He is very courteous and explained everything that needed to be done. Thank you Derek!

Paula M

5 months ago

Very professional and friendly. Noah did a great job and was very nice and communicated well. They did not over charge, price was good for drain cleaning. Will use again.

Jeannie Campbell

6 months ago

Dylan Krikke cleaned our dirty furnaceHe installed an electronic air cleaner.I highly recommend you use him. He is professional and explains everything really well. Prompt service. Very kind and personable.Jeannie Campbell

Chad Chalupsky

2 months ago

Plumbline performed our yearly AC service and Alejandro was extremely friendly and professional! Will definitely use them again.

Laurie Stirling

7 months ago

My experience with Plumbline was great from beginning to end. When I called, the person setting the appointment was very friendly. When the technician was delayed at another site, I was called early in the day to make sure I could be available later. The technician, Preston, was courteous and helpful. He took the time to explain to me what was fixed. He also worked with me to make sure I got the best price.

David Sloan

5 months ago

I was very happy with getting my basement floor drain clean. It was a difficult job on an older home (blt 1976). I was worried it wouldn't be repairable, but it turned out well. What a relief!

Sharena Del Brocco

a month ago

Very knowledgeable technician. An all around nice guy. We will definitely be calling for our plumbing and HVAC needs!

murarishrestha

5 months ago

José was prompt, courteous, and pleasant. He did a thorough job to clear our kitchen sink clog. He also left our place clean.

Roxann Lloyd

8 months ago

Chase was fantastic! Professional, friendly, respectful, engaging and efficient. He had my blocked sink issue diagnosed and repaired in 30 minutes. I would highly recommend Plumbline. The price was good as well.

George Donovan jr

3 months ago

Wyatt went above and beyond answering all questions and was very professional. Fixed our plumbing issue and was super knowledgeable. Highly recommend this business!

Kt Smiley

8 months ago

I called Plumbline for a second opinion/price quote. After explaining the situation, they gave me a straight quote right away. They scheduled to come the next day. While here, our tech explained everything very well, was willing to let me see what he was doing and didn’t mind my questions. I recommend Plumbline. They are great with their customers and are professional and were reasonably priced. Thank you so much Plumbline for your fast and efficient service!!! I will definitely call you first next time, for sure!! ☺️

Stephanie Vigil

5 months ago

I scheduled an appointment for a Saturday and was told an electrician would arrive between 1 and 5pm, and that they would call 30-45 minutes before arriving. I received a confirmation email and text message the day before confirming my appointment. No one showed up Saturday and I never received a call, text or email explaining why or to reschedule my appointment. Very unprofessional.

Catherine slatyer

8 months ago

My professional plumber, Zack Winter, explained everything to me in a precise manner. He has a great work ethic and is courteous and personable. I would definitely request Zack again. I have used Plumbline several times in the past and have always had a great experience with them.

Christian Burrell

8 months ago

Very responsive initially. The electrician who came out, Austin, was diligent and kind. The work we needed done was an electrical panel upgrade from 200A to 320A in order to power multiple new additions to the home (electric car, outdoor heaters, water pumps, etc). Given the complexity of the contract, we had to work with our electric company (Xcel) to make sure the panel could be upgraded. They said it should be good to go for a simple disconnect of the old panel and reconnect to the new panel after installation. After waiting months to get the project started, Plumbline canceled back-to-back appointments. Then this morning they called and said they couldn't do the project, despite having reassured me that this project wouldn't be a problem. Now I'm left starting from scratch with a new electrician months into this project. I had high hopes with the good first impression, but now they've lost my future business.

Steve Revercomb

2 months ago

Water heater replacement. Tech spent close to 5 hrs to replace tank and replace other connected pieces. He did a great job.

Eugene M

8 months ago

Garrett was awesome. I needed my drain cleaned and he went above and beyond to get me the best service, I appreciate customer service like this a lot. Everything is super clean and no more clogs or slow drains! I highly recommend their service and specifically the water jet drain cleaning.

Craig DiLullo

5 months ago

Great service. What i thought was a small fix turned into a much bigger problem that they caught early on. They were able to repair everything the same day. Very happy with the work that was put in.

Shanna Gordon

2 months ago

They arrived in less than 24 hours, had a cheaper price than a previous quote, was friendly and fast. Will use again.

Jason Arnold

5 months ago

Had another great experience. Worked with Mike Stokes, super nice person who really put in the effort to get our well pump working since we were out of water for a day and a half. Just very honest, knowledgeable and good to work with. Thank you!Very nice guy. Super knowledgeable. On the day of our service he worked with me on arrival time which really helped out. Always great service with plumline.

Kate Penner-Simonson

6 months ago

Plumbline just installed a new furnace and replaced my electrical panels. This is the best service we have ever had. The office was extremely friendly, all the technicians were outstanding in every regard. I highly recommend Plumbline for all plumbing, electrical, HVAC etc. needs. Our new go-to service company!!

Topher Vanous

3 months ago

Xena provided us with a fantastic overall experience. Cleared our line and cleaned the area up nicely. Great customer service!

Vandna Jerath, M.D.

7 months ago

Plumbline was working on my neighbors house and blocked my alley and garage in Denver today. They banged on my door at 7:45am and woke me up and told me to move my car out of the garage as their trucks would be blocking my garage and alley. I said I did not have to leave for work until 10am and the street was full of cars and snow and asked if they could please move their trucks out of the way at that time. As a physician, I do need access to my garage to get in and out to go to the hospital for emergencies. The nice worker said yes that would be fine. He came back 5min later and said his supervisor said I had to move my car or he would block me in all day which is illegal. I went out to speak with the supervisor, Marty. He was extremely rude, condescending, harassing, and intimidating. I asked if he had a permit to work in and block the alley. He said yes and I asked if I could please see it. He said I left it at home.At this point he become very aggressive, demanding, and threatening. He threatened to tow my car from my own property which he can’t do. I tried to move my car at which point in the chaos my garage door broke and I was trying to get it down. He started yelling at me to move my car and I explained my garage door broke and I could not just leave it open. He said he did not care and threatened to tow me. He was a large intimidating man so I moved my car and put my garage door down manually. His trucks are blocking the alley and my garage so I can’t even get my garage door fixed. I called the right of way and permit office and verified they did not get an approved permit to work and only sent in their application at 7:30am today. Both the police and city of Denver plumbing supervisor have come out and explained to Marty that he is working illegally and threatening and harassing neighbors is unacceptable. This is a poor quality company lacking professionalism and I would not recommend this company. As a woman, I felt very threatened, intimidated, harassed, bullied, and unsafe by Marty’s verbal abuse and fear retaliation.

donna thorne

a month ago

Cameron was on-time and professional. Job was done well. I will definitely use this company again.

Wendy Blanchard

a month ago

Plumbline is a great job replacing our hotwater hearter and bring everything up to code. I have used them since 1999.

Janet Underwood

3 weeks ago

Isaiah and Sean from Plumbline were very professional and answered all my questions and concerns. Highly recommend for all electrical and plumbing services.

Miranda Hall

2 months ago

David replaced a globe valve to a ball valve in an hour flat. He was knowledgeable, courteous, and professional. It was $666 after discounts.

Samantha Roush

7 months ago

Our technician, Josh, was wonderful. He was knowledgeable, efficient, and skilled. He called to let us know he was coming, was on time, explained the process and the work he was going to do, and worked hard to resolve our drain problems. Big thanks to Josh and to Plumbline for their help!

Dimitri

6 months ago

Contacted PlumbLineServices because of the kitchen sink drain being clogged far away from sink (about 20-25 feet), close to the main line and I was not able to fix it myself. They scheduled technician visit for the same day. Technician - Josh T. - is a real profi, he did excellent job and the issue was fixed in about 20 minutes. Thank you, Josh!

Evan Rothstein

3 months ago

Preston was a terrific technician. Friendly, on time, and knowledgeable about my system. Recommend him highly.

Mike Bunker

4 months ago

Now I know why this company has such high ratings. Jay showed up early and was professional in all aspects of service. highly recommend to everyone!

Eric DIxon

5 months ago

Noah and KayGee were very helpful and went above and beyond with us we really appreciate it and we will continue to do business with Plumbline!

Penelope T

8 months ago

Big KUDOS to: Wyatt Peters, Ricky Peterson, Garrett Miles, Carl Presser, and all the crew who's names I did not get on my texts--THANKS for all the hard work you performed for me with the pipe replacement and plumbing job performed. What a nightmare for me! But with your professionalism, comforting explanations and patient step by step work, I felt very comfortable and trusting of your company. You guys were great, and I appreciate you so much. As a woman Vietnam Era veteran, it is nice to know that Plumbline Services was there for me and came very quickly to evaluate and do the work needed. Thanks, and blessings for you and your business. I am a grateful Army veteran, and for all the veterans who you help and work with, thanks so much!

Jessica Briggs

2 months ago

They showed up over an hour past our window and then quoted me over $700 to put in a drop in sink!! Then charged me $45 just for coming out late. Unbelivable.

Marcus A

9 months ago

If I could give Plumbline a 10 star review I would! They are professional, knowledgeable, prompt, clean, and respectful. I hired Plumbline to replace my existing furnace and install central air for my home. They gave me a clear overview of what the project would look like, a price that they stick to, and a quick time frame (they had the project completed in 1 day). I was so impressed. When I had the permit/code inspection even the city code inspector said oh Plumbline did it?.. They do great work! What piece of mind. Thank you Plumbline!

Chris Burgess

9 months ago

Ben and plum line were fantastic. They came out to give me an estimate the day of my call and were able to install the next day. The entire crew was fantastic and extremely professional. I have already recommended them to a friend who is in need of similar services.

Chelsea Redmond

10 months ago

I've been using Plumbline for 2 1/2 years - always great service. Yesterday we had Dave Godfrey come by for a plumbing repair and he was fantastic. He went above and beyond with his knowledge of plumbing and discovered a way to repair our leak in the basement without cutting into the ceiling. He took the time to brainstorm a better repair method and it worked flawlessly. He is very experienced and knowledgeable at what he does. If we have plumbing repairs in the future; I will be asking for him specifically. Thank you Dave!

Rebecca Brennan

8 months ago

I never leave bad reviews because I own a business. However, they were horrible! I don’t know how they have so many stars. What happened was our furnace stopped working. We had person after person come out. Finally one guy came and told us we needed a new furnace for 16k. Mind you the furnace is only 1,5 years old. He then said ok 2k and I’ll get it working. We agreed. Furnace worked.Then, we called the people who installed it. They came out and said it was a simple sensor problem, which would have been a trip call. He also said they work on commission, which is why they ripped us off. Now the warranty is voided. That part is our fault because we didn’t know there was a warranty on it.I called several times to get this resolved, I was ignored. I guess they want to go to court for fraud. Awful service.

Thomas Jarocki

8 months ago

Martin came by to replace a stuck gas valve for our fireplace. He is a great guy! Professional and friendly. Did a great job quickly. Will definitely call again if we ever need plumbing services in the future

Matt Sloan

8 months ago

Needed a drain cleaned out late on a Saturday. A tech named Chase was there in about an hour and took care of the problem in a very timely manner. He was very knowledgeable and professional. He did quality work and the price was reasonable and exactly what he quoted.

MFK C

9 months ago

Etienne and the snake line that broke were great at confirming we needed a pipe replaced for a pedestal sink to function. Thank you for the thorough clean up, too! Deborah was incredibly helpful in getting the ball rolling in the right direction after a somewhat rocky start. Elijah, the master plumber who replaced the pipe, was punctual, personable, knowledgeable, and articulate. We knew we were in capable and thoughtful hands. Thank you for getting the job done swiftly! Hopefully we won't have to see you guys again for a while ;-)

Michael Benning

2 weeks ago

My tech was on time. Very professional and friendly. And very informative! Great service for great value!

Dick Jones

a month ago

I had a clogged bathroom sink and Howard showed up when he said he would. In a few minutes he had the clog opened up. Great job Howard!

Lawrence Greene

6 months ago

Great experience! Forrest was my technician. 1st thing he did was shovel my snow. Then addressed my problem with the utmost professionalism. He also took the time to educate me regarding my sewer line.

Marta Tomtas

9 months ago

The plumber that cleared my kitchen sink line, Josh, was fantastic. Not only was he responsive on his arrival time, he was able to show up an hour early! He was incredibly professional, polite, and informative on how to keep my sink from clogging again and made sure to leave the area clean! I would highly recommend plumbline service to others for their affordability and overall pleasant experience. Thanks Josh!

Mike Fargher

2 weeks ago

Jeremy was a true professional and was very customer service oriented! We appreciate his service. Thank you.

David Silva

2 weeks ago

This project was a comedy errors with 4 or 5 men walking and crawling all over my house and drilling holes and cutting holes in my new walls and they left small pieces of wiring and end caps that my dog found, needles to say,a fiasco from start to finish.👎

Ashley Wilson

2 months ago

Anna and Jordan were very professional and friendly. They responded in a timely fashion and got the job done.

Carlos Cristobal

8 months ago

New owner of an older house and had some issues come up regarding a drain line backing up. I initially went through the trouble of trying to go through my home warranty company to get another company to come out. But after sitting on hold for hours, I went to Plumbline's website and booked a next-day appointment in the span of 5 minutes. The guys came out and were quick, polite, informative, and overall awesome! And the cherry on top was that the price for the service was maybe a couple dollars over what I would have paid for if I had gone with the terrible service I was assigned with from my home warranty company (which I had already bought a contract from?)! I signed up for the VIP service as I will be a repeat customer if more things arise.Cheers

Rula Haggar

a month ago

We had a clogged bathtub . Said will be there in minutes & literally was there in minutes. Was efficient & friendly! Highly recommend!

shiloh carpenter

8 months ago

Elijah was wonderful. He was prompt, polite, and knew his stuff. He replaced the water heater which was badly needed and also went above and beyond to move it where it should have been the whole time. He was knowledgeable and patient with me too. I am so grateful for his efforts today!

Mark Persich

3 weeks ago

Aaron listened to our needs, made reasonable recommendations, and performed quality work.

Kim Tyler

6 months ago

We had a plumbing leak that required shutting down the main water. Plumbline sent someone the same day. Jacob our technician, was wonderful: efficient, knowledgeable and kind.

JJ Keegan

5 years ago

We were a new client. It was 5 degrees outside on a Friday in December, 2016. I was leaving for Thailand on business the next day and our heater failed. My wife shivered through the night as the temperature in the house plummeted to 37 degrees. With day break on Saturday, Plumb Line was on site and worked over the weekend to install a new Carrier heater that is fabulous.It is now September 2017 and we are selling our house. There was a buyer objection regarding the sewer connection that had to be resolved within 48 hours. Plumb Line did the analysis, scope and repair within 24 hours headed by Faran and his capability team.They are awesome. You were would be wise to select them as your go to team.

Liam Nannery

5 months ago

this company must pay for reviews because dealing with them has been a nightmare. from the initial phone call the appointments and then still no estimate for almost 2 months. Some VIP service. Save yourself the trouble and look elsewhere, they aint the ones.

Ray Stein

10 months ago

Estimate approved in the $440 range. Tech asked me to sign after quick excellent repair that I was satisfied with the work. Said he would send final receipt electronically. Billed $537. I called office 4 times with no resolution. Last call told me I needed to talk to Service Manager and transferred me to his voice mail. I Left message. Never called me back. They appear not to be concerned with customer issues.

TL C

2 weeks ago

Always professional, on time and efficient.
We HIGHLY recommend Plumbline.

Neil Vasant

4 days ago

Excellent 360 degree review of HVAC and Ducting status for us to prioritize improvements

Arvel Shults

6 days ago

Fantastic service, on time and very professional!!!! Thanks to Ryan for helping make this a smooth furnace and AC service!!!!!

Michael Peplinski

4 months ago

For indoor plumbing needs. He was punctual and professional. Fixed the problem and made payment easy. Well done

Donny Torres

9 months ago

Aaron Bookman was great! He showed up on time, was professional, and worked tirelessly to troubleshoot our electrical problems! He spent a solid 4 hours running multiple diagnostics to pinpoint our problem. At the end of the day, he was able to provide a solution. Would absolutely recommend Plumbline, especially if all of their technicians are half as awesome as Aaron!

Darren Bruce

3 weeks ago

Very, very detailed in explaining what was found, the options to fix, and continuous updates throughout the process. Bryan is a star.

carole hildebrand

3 months ago

Very professional and informative. Did a thorough inspection, explained his recommendations, and completed the job with care.

Y.B. Bravo

5 months ago

As always, the technician was very professional, calling to clarify his schedule day of and cleaning up after himself. I haven't had a bad experience with Plumbline yet.

Maria O'Brien

8 months ago

Ryan did a fantastic job and kept looking until he discovered the problem with my electrical panel. If I could give him a ten star rating I would! He was very courteous and professional and explained what he was doing every step of the process. I will definitely call Plumbline for all my repairs in the future!

Phyzxengr Moore

a year ago

The job was done by Donovan. Excellent work by an excellent person. You have a great employee there! He took the time to explain everything as we reviewed at each step of the problem I had. The job was done and completed well beyond expectations. The clean up was very well done too.I am pleased with the work. Do what you can to keep Donovan employed. Thank you and I will recommend Plumbline to all my associates.Have a great day and may you stay in business forever.

Mandi Schmieden

2 weeks ago

Jon Taylor was amazing! He came and examined my AC and was thorough and polite. He explained everything in detail to me and was so friendly! I would recommend him to anyone!

Jeremy Breeden

a week ago

Great job, quick triage and resolution. Provided advice to monitor and hopefully minimize future issues.

Drew Miles

8 months ago

Fantastic service from scheduling to technicians work. Mike was on time, courteous, professional, knowledgeable, and friendly. Throughly explained the process and provided tips for maintain clear Plumbing lines. I would highly recommend his and Plumbline services. Thank you.

Val

a year ago

Plumbline provided major plumbing repairs for us. They had to remove all old cast iron pipe under the foundation in our entire house (and a section on the exterior) as it had deteriorated. We got 3 bids and Plumbline’s was the best in every category but most especially on price and the lifetime warranty. Ricky was our point person; he was truly fantastic to work with every step of the way…professional, responsive, and above and beyond style. The on-site team were all great as well-always friendly and professional. That project was a lot of hard work and we’re truly impressed!

Chris Cote

7 months ago

They were awesome and Bryon the plumber did great. The big deal was we got a leak on Christmas Eve and out of 20 plumbers we called they came in and got it done. That was a big deal and we able to celebrate the holiday after that.!

annette tallbull

a year ago

From the very first technician that came to my home (Wyatt), everybody was amazing !Ferren came out to follow up, he scoped the line, found the problem was able to get me a bid very quickly! They performed the job to completion within 48 hours of my first call. The technicians Luke and Martin were clean, professional, friendly and absolutely wonderful! Speaking to other friends and neighbors, I was told that I got a very very good price.I also feel like I got a very good price and extremely happy with everything that they did!!

Beth Haber

3 weeks ago

Hunter was on time, was very professional, and did a very thorough inspection of my AC unit. Thank you!

Loren Sylvan

3 months ago

The technician was professional, knowledgeable, explained the situation and his resolution. Everything you can ask for. Plum line is great! Thank you

Jody H

7 months ago

I was originally relieved that Plumbline had availability to come out on the coldest day of the year as my furnace was only putting out very little heat for very short periods. After the tech did some troubleshooting I was told the furnace was gone and he wouldn't be able to even start it up. I was quoted an astronomical amount of money to replace. He turned the furnace to off and said there was nothing he could do so I paid the trip fee with no furnace and subzero temperature. I called a couple other HVAC companies to get second opinions and quotes for new furnace, if needed. The first HVAC company I called was at my home 40 minutes after Plumbline tech left, unclogged the condensation drain and had my heat on within 20 minutes. He knew exactly what to do. I am highly disappointed in Plumbline that the tech said no way my furnace could be repaired and could not be started again, charged me a trip fee and spent more time trying to sell me on a new unit.Plumbline customer service is great and tech seems nice but more of a sales person than someone who can actually service the unit.

AJ Gigler

4 months ago

Cameron and Ricky from Plumbline were awesome. Service was excellent, quick and professional. I’d highly recommend Plumbline.

Raven Moreland

4 months ago

Anthony did a great job communicating the issue and the repairs needed. He was very professional and polite.

Crestone EndOfLife

3 months ago

A very good job in explaining the plumbing problem and completed the repair at a fair price. There was a quick response to get out to the job and repair leaks.

Dan Nadermann

3 months ago

The repairman was very thorough in explaining on what need to be done. I would recommend this business for service. Tech very knowledgeable.
Thanks
Dan

Cindy Z.

3 months ago

Blake and his crew members did a great job replacing our air conditioner and humidifier. They were all courteous and professional and explained the new system very well. They answered all my questions during the install. They left my house just as clean as when they arrived. I'm very pleased!

Josh Proper

7 months ago

Acacio came out to take a look at installing a new electrical socket. He was knowledgeable, professional, and extremely helpful. He installed a new socket, cleaned up after himself, and everything looked fantastic. Very happy with the service provided.

Gwenivere Weiss (MagicAndMundane)

11 months ago

Jacob was awesome. He was professional and SO helpful. I really appreciated his communication style and how respectful he was of my home. Very clean and tidy as he worked. Thanks Jacob! I will for sure have Plumbline services come back.

Kelly Dunning

a year ago

I noticed a backup in the laundry room and called Plumbline at about 6:30 pm on a Saturday night. Our amazing tech, Noah, called me back almost immediately and told me he’d be at our house in 35 minutes. He arrived right on time, had us unclogged, and was out the door in a very timely manner. It doesn’t get better then that. He was very professional and did an exceptional job you. Thank you, thank you!!

Pooria Morovati

11 months ago

Mike Y. was my technician. He was here on time and was very knowledgeable and pleasant to deal with, which is hard to come by these days. He diagnosed my problem quickly and even waited on hold for 20 minutes with my warranty company to give them the diagnoses. Great guy and great company to work with. I highly recommend Plumbline Services to anyone!

Lyndsey Leftwich

a year ago

Had to replace 20 year old Furnace and AC. This team was awesome! From Gilles who came out to help determine the best products needed to Nico and his team that did the install, I couldn’t be happier with their service! They were able to install in less than a week! Great customer service! I highly recommend Plumbline, they will take good care of you!

David Derby (David Derby Consulting)

11 months ago

My kitchen sink and drain were clogged so I callwd and they were at my house in record time! Forrest was amazing! Professional and super friendly and he hot the job done to my satisfaction. He also provided tips and tricks every homeowner should know about preventative maintenance and best practice! Excellent customer service!

Hugogal Hugogal

a month ago

Plumbline services are the best, super responsive and puntual. Great value.
5 stars

Robin Daniel

a month ago

Harold was very helpful and arrived on time. He stayed until the job was done!

Dena Crawford

11 months ago

Plumbline kept us informed of our impending appointment prior to the service day as well as on the day of, with multiple contact calls. Our technician Justin was extremely personable, polite and knowledgeable. We will use Plumbline Services for our home repair needs in the future and would highly recommend them. Excellent!

Billy Fagan

9 months ago

Garrett was excellent! He called ahead, showed up on time, was conversational, respectful, knowledgeable, and was a great reflection of how you would want your business represented. I've used Plumbline for a major sewer repair in the past and would recommend them to anyone. 5☆ company for sure.

Moodalini Channel

a year ago

This guy almost hit me and jerked his wheel towards my vehicle on the highway getting off on arapahoe rd. Then when I tried to get a better picture of his vehicle he jumped out to confront me. Please send this man to driving school because he obviously got his license from a Cracker Jack box. SMDH!!!

Jason Wade

7 months ago

My parents were told they needed a new furnace and would be 8,000. So I had to fly out and see what was going on with it. It’s not an old furnace. Iv been working in hvac for over 28 years. Flew out to Colorado and took a look at it and all it needed was a new motor. Very poor business just wanting to make more money rather then fixing what is really wrong. And to old people that they know dose not have that kind of money. And I will not stop here to let everyone know how poor this company really is. Or that they have service workers that have no clue what they are doing. Good thing my parents have kids that won’t let them get ripped off by these kind of companies.

Charles Cabrera

10 months ago

I’m so happy I called plumbline. Easy to schedule. I recommend plum line to everyone out there. Great experience and I will definitely use them again. I am also looking forward to using some of their other services like electrical. And five stars for Jacob for his service. Very professional and respectful.

J Stringer

a week ago

Same day service, quick and professional! Highly recommend

Terri Bell

4 days ago

The technicians are very personable and knowledgeable. Great quality service.

richard fleming

7 months ago

AVOID THESE GUYS AT ALL COST, where that 'cost' could be 10x what you should be paying! My tale from earlier this year.We had a blockage in our basement toilet. Plumbline Services came out and unblocked but said to call them back if it re-occurred within 30 days at no charge, which we needed to do.This time, they placed a camera down - didn't charge us (the reason why became clear later) - and ended up claiming we had two options.1) Replace our entire sewer line from toilet to street, which would mean a new bathroom suite, new flooring, disruption to our basement - cost approximately $30k2) They could avoid doing the bathroom, for now, and it would cost approximately $16k, but would likely need to come back at some point in the future.We were informed the lines were wrecked, sewage could emerge, subsidence in our front yard, these pipes have a lifespan of about 30 years, etc - the full scare tactic.We got a second opinion. Upshot was we had two valves placed in our front yard, no need to enter the home, sewer lines cleaned, told to have them back out every 1-2 years for mere maintenance - cost approximately $3,500. No issues since.Second company had heard of others being given same line by Plumbline Services, with tens of thousands of dollars parted with. They also said pipes we had similar to much, much older properties in downtown Denver which, with maintenance, will last many more years.

Chris Laramie

8 months ago

We had a water purification system installed today. Both Aaron and Michael were incredibly professional and courteous. We were really happy with their work product and customer service.

Ursula

11 months ago

Our technician Jacob, was extremely knowledgeable, honest, and courteous. He went above and beyond by being extremely thorough, by doube checking for leaks and correcting work done by competitors that was incorrect. We are so pleased with his service that we are going to be permanent customers and continue follow up appointments with Plumbline specifically. Jacob is a genuine person and we highly recommend him.

Adam Garren

11 months ago

Called Plumbline to get some advice regarding our current hvac setup ahead of some planned renovations. Brian stopped by and was courteous, professional, quickly saw what we were trying to do, and gave us some options. We only used Plumbline for consultation at this point, but I was impressed and they’ll be at the top of my list when I need any of their services

Jim Tolliver

a year ago

Booked 1st appointment, had to wait 10 days for the 1st slot available. Was not told in advance that it was company policy that I had to confirm appointments the same day of when they were scheduled prior to them sending a tech. No tech was sent because I was not answering my phone (I work from home), waiting for the electrician to show at my home. Subsequently gave them another chance, booked another appointment a few days later. Was called the same day of my appointment to be informed that a tech was not available as scheduled. Receptionist did offer $50 credit towards repair for my inconvenience. Because this started out on a wrong foot, they had a chance to make good on their first impression, I am seeking another contractor that is easier to work with, professional, on time and seems at least more reliable.

Stephanie S

a month ago

**2023 update** I will still call Plumbline first for anything HVAC or electrical, but I recommend getting other quotes for plumbing issues. No exaggeration, their plumbing quote was almost exactly 2x what other plumbers charge. Sorry Plumbline, but you have to do better than that. **On the upside** they have enough techs to keep wait times very short. If you need immediate or emergent assistance, they are more likely to be able to help quicker than most. They still have exceptional customer service and all their techs are well trained. I still recommend them for quality, but be prepared for sticker shock with plumbing repairs.**2019** I recently renovated a house and Plumbline was the absolute best for quality and customer service. They stand behind their work and ensure customers are satisfied. Jay in their electrical dept installed a new panel, 2 new outlets, new light fixtures, and swapped out all my outlets and switches. He is the best electrician I've met! And Mike in HVAC came up with an awesome solution to make my new AC work well. I can't say enough good things about this company. Call them! You will be glad you did.

Dwayne Arellano

11 months ago

We have been Plumbline Services customers since 2016. Friday August 12th we had the pleasure of having Electrician Ryan in our home. We had to install 3 ceiling fans, and a doorbell. Ryan was exceptional fast, friendly, and reliable. He explained thoroughly what he was going to do, and how he was going to do it. Ryan was in our home in 2016 when we put in a new Furnace, and was here to help with the Electrical side of that. So it was very cool to see a familiar face that has been with the company for that time, and longer. Ryan was very efficient, and a great representation of what experts Plumbline Services has for their customers. Thank You Ryan, and Thank You Plumbline Services.P.S. Special shout out to Matt Z for all you do for your customers.

Keith Booton

10 months ago

Preston is a true professional and a great person. Very personable and explained what I’m gonna need then arranged for the next step to occur. Plumb line had always been my choice for ac and heater needs and it was an honor to meet Preston

Robert Hill

a month ago

techs well trained ,prices a little high, office help housed to be great now not so good .

Susan Stevens

6 months ago

Plumbline Services installed a new furnace and new AC. The crews arrived when they said they would, very efficient, very professional, and upon completion, reviewed their work with my husband and I. They explained how to use the new thermostat and answered all related questions. I would definitely recommend this five star company!!!

Ms. Acevedo

11 months ago

Dylan Krikke was professional, courteous. He definitely knew what he was talking about and knows his craft well. He was able to not only provide the maintenance to my AC and HVAC but was also able to pinpoint and explain why my unit was struggling to cool and warm the house. Provided recommendations and Angie was able to schedule a consultation appointment for the very next day. Amazing team.

Al Koenig

7 months ago

We called Plumbline and asked to have a technician come by to connect the water line flex pipe from the Refrigerator to the copper line. The technician arrived on time took a look and told us he didn't believe he had what was needed to complete the job. He gave us an estimate (we thought) for $499. I took a look and made a suggestion, i.e. just connect the flex pipe (two female connections) to the two male connections. He attached the flex pipe connection as suggested and done! There were no parts used from his truck. Once finished he gave us a bill for the 30ish minutes of work, $499, no change to the estimate at all, we paid, what should we do.We called Plumbline and asked if the $499 was the right price for 30ish minutes of work, took about 1 week (and many calls from our side) to get a response from someone. In the end we were not given an answer as to the hourly price. We were told it all depends on how far the technician has to drive, cost of the truck, gas, insurance, etc. basically a runaround. We were offered $25 off for parts not used plus an additional $100 because we were not happy, just didn't make sense.ONE THING IS FOR SURE, WE WILL NOT RECOMMEND PLUMBLINE TO ANYONE, ON THE CONTRARY, WE WILL GIVE THEM OUR OPINION.

Marcus Harris

a year ago

the technician was friendly and efficient. He performed his job well and appeared to enjoy his work. He was primarily concerned with our satisfaction. All in all our interaction amounted to a refreshing customer service engagement. The cherry on top was a pleasantly affordable price

Karl Dakin

5 days ago

Plumbing quickly and professionally repaired a short in our lighting system.

Gretchen Stulock

a year ago

Jay Field is professional and provided exceptional expertise in his consultation today. We needed some insight on our 1950s wiring — after many DIY owners, the wiring footprint is confusing and not intuitive. Jay arrived on time and was able to provide insight into the house’s wiring and provided us with some practical and simple changes that will make our house safer. He was patient in answering our questions and was able to share insights into short, middle, and long-term projects to ensure a better electrical system overall. We can’t recommend him more and know he will be our first call next time we need to troubleshoot a new project!

Reuben Gross

a year ago

Pleasantly surprised by fast and efficient service. I was anticipating servicing for my water heater but alas it was time to replace it. I was grateful that i could have it replace same day and they had a water heater on the truck ready to go. In the times of COVID and lack of supplies - i was thankful i did not have to wait months and months for supplies. Pleasant installer who had it replaced in no time! I would recommend Plumbline to anyone and will have them service my water heater yearly going forward. Thanks Plumbline.

Zak Kessler

4 months ago

Preston was just first class. He was thorough and did a great job explaining everything.

Victoria Jewell

7 months ago

Called for an emergency service/check on my frozen pipes that thawed over the weekend. They got out first thing after the holiday and checked that everything was in order. Mike was professional and knowledgeable and took care of everything!!

Michael L

5 months ago

Just wanted to put in a good word for Plumbline technician Mike Stokes. He replaced our shower faucets, installed a water conditioner, and flushed our water tank. Mike was pleasant, cordial, thorough, and professional. Definitely rates 5 stars for service!

Kelly Freeman

a month ago

We had an amazing experience with Plumbline. They are the most professional and knowledgeable HVAC company we have used. We are very impressed with their company from the initial call, to the team who gave us a quote, the communication, and the installers. I would highly recommend them.

Kathy Even

a year ago

Cody was on time and very professional. He found things in the furnace that hadn’t been addressed before and I have been in this house 12 years. My furnace is now functioning properly and efficiently. I will definitely be calling Plumbline next time I need service.Dominick was very helpful and knowledgeable. He explained what was wrong with our 12 year old water heater and let me know what my options were. He managed to squeeze us into his busy schedule and our new water heater was installed the very next day. We have hot water! Thank you Dominick! The only negative thing I have to say is I could have had a water heater installed for half of what I paid. $3716 ?? Highway robbery.Justin was great! Very polite and knew his HVAC very well. He took the time to explain the details of what was going on with our AC unit. Very pleased with the service.

Michael Casagranda

3 months ago

I found Bryan to be a very competent in checking the HVAC system. He was polite and consistent with his explanation of items to be a repaired. I continue to use Plumbline for repairs around my house. The company picks team members that respect your property and give you concise responses as suggested in the repair work.

Lilly Tu

5 months ago

Abbas was really amazing and professional. He was patient in answering all my questions and concern.

Bernie Weil

8 months ago

It was a relief talking to an honest tech for a change.Etta May obviously has a lot of experience in water treatment systems and answered a lot of questions that Rain soft never did, or would.Although our current system is working to specification at this time, if we ever do need a new one Etta May at Plumbline will be the person we call.

Monte Eydenberg II

8 months ago

Our kitchen sink drain backed up, Plumbline service was able to come out same day. The technician, Forrest was incredibly technical and swift with clearing the pipe. His patience with our crazy 2 year old made the experience a 5 star!

Laura McCalmon

a year ago

Aaron B. impressed us with his knowledge and patience as he explained the different options for wiring and installing our new ceiling fans. He went above and beyond in answering our questions and helping us through each step of the process. Servants at heart really shone through with Aaron as he took great care of us. We are thrilled to have our ceiling fans up and running and would highly recommend Aaron to anyone needing electrical work done.

john heldenbrand

4 months ago

The guys were really good they're on time and very professional and easy to get along with I enjoyed their services thank you very much

michael schneider

6 months ago

Noah & Brett were professional and helped me understand the issue. great service inspecting pipes and offering solutions. would use them again.

Christopher Cotter

a year ago

Brett and his team did a fantastic job replacing our plumbing lines under the house. Very professional and provided all the advice I needed to make the best decision for our situation. Communication was easy for the entire project. Highly recommend them.

Sue Jones

a year ago

There employees are friendly, helpful and very professional. Giles came to our home and walked us through our options. He was thorough and obviously knew what he was talking about. Ours was not an easy install and Giles explained that. The installation team was lead by Will and they were great. Sherman did the electrical. We were so impressed that he’s coming back in 2 days to do some other work for us.

Bj

5 months ago

No surprise fees or cost. Came early, even though I scheduled it the night before at 9 pm. Made it so pain free. I really appreciate that.

Susan Fujii

5 months ago

Was a wealth of info, polite, quick, knew what he was doing. Easy to work with. Will use them and will ask for James.

Travis Dehne

2 months ago

Great value no surprise fees they were straight forward with pricing on time and professional we will use them in the future for sewer line clean outs

John FitzRandolph

4 months ago

Nice working with this company. On time and repaired the furnace. Service tech was knowledgeable and helpful. We will use them again.

Ray O

a year ago

Highly recommend!! We worked with their supervisor, Jay, to replace our furnace/AC combo and the level of customer service was unmatched- from the professionalism of their install team to the sleek look of the appliances; from the next-day install to the follow up text from Jay after install making sure all was well... So happy with our choice in Plumbline!

Navaneeth Narayanan Kutty

7 months ago

The technician, Brian, was highly professional and knowledgeable. He found and fixed the issue in 5 minutes that someone took 5 days but could not figure out. Extremely happy with the service and would highly recommend them.

Barry Koury

4 months ago

Anthony Griego was on time, professional and courteous. Great job with our installation.

Zachary Coyle

a year ago

This company is outstanding! We have used them twice now and they will be our first choice going forward. Every single person they have sent has been exceptionally thorough. Dominique came out to inspect a drain issue where we had sewage backing up and overflowing from a broken pipe. He was very methodical in his inspection and provided some helpful tips. Faran was a supervisor we also worked with and again awesome job. He provided a ton of advice in options and helped guide us through an extremely tough experience. Jeromey was another great tech I’d like to call out. He helped close out a huge job and went out of his way to make us happy. Excellent job everyone!Also, I can’t believe this company pulled off a complete removal of all cast iron sewer pipe from a property and replacement of new pipe in a single day. They completed the locates, digging/removal of pipe, placement of new pipe, inspection, and repair of concrete in one day. There were so many people working this job that I didn’t get all the names but every person that showed up was hard working and thorough.

Alice

a year ago

They arrived several hours earlier than the appointment, calling first of course. Plus I received text messages and emails of arrival times, expectations, who was assigned as my service person. The three individuals I dealt with plus their call center were polite, well spoken, cleanly dressed, excellent manners and treated me and my home with respect. Also very professional and knowledgeable, knowing when to escalate matters. They were very thorough, transparent, and invited me ti watch every step, including video, snake, assessment of the situation. This was a 4 hour process and at the end I was presented with 3 options, and a comprehensive person-to-person FAQ on each option. No pressure, no scamming, no salesman approach, no overinflated prices, miraculously, given the current inflationary environment. Quite possible the best experience I have ever had with the service industries, and I have a fair amount of experience in this space with rental properties, etc. .

Volume Productions

2 months ago

Super friendly and professional. Got the job done quick, now everything works great!

Phalla Lazette

9 months ago

Had been with them for 6-7 years and been a member of their VIP services. Had a AC install 3 years ago and in August of 2022 the motor went out and was not under warranty. Paid to have them replace it. Now had a furnace and AC unit install after their sales guy said no frustration or surprises with their service. Decided to give them a secknd chance and that was a mistake. Their electrician was working in main panel connecting ac/furnace and even divided my dryer breaker for a couple of hours. I have a car charger in garage that was working in the morning and when the electrician left went to plug my car in and it stopped working. Called them several times to have them fix the issue, waited most of the day and they finally came at 7pm. said he didn't touch it and made assumptions without looking first. Blamed it a bad car charger plug ( not knowing that my car is only year old with brand new car plug And just had it service last month), finally went to look at main breaker and fix it, then proceeded to make sound like he did me a favor and not charge me for the service. If it was working that morning and you worked on main breaker, after you left it stopped working, says you did something, touch or move something in the breaker. They are not owning upto their poor service or their errors. Not please with how they are taking care of a loyal customer despite after having previous issues.

Raewyn Shell

8 months ago

I rarely write reviews but feel I need to warn people not to schedule online. I scheduled an appointment online between 1-5 pm and received an email that I was scheduled but never received a call or text. At 4 pm I called to confirm and was told I did not have an appointment. So I had to call another plumber and pay an after hours fee of $200

Chuck Schumacher

10 months ago

Elyas came to my home & was super friendly. He clearly explained how to set up proper preventative maintenance of my HVAC through the VIP program. I was thankful for his time & help. Great job.

Michael Moyer

a year ago

Had a clogged main sewer line. Called after dinner time and a tech arrived around 8 pm. Wasn't able to to get through the clog. Had a supervisor back the next morning to scope the system. Excavation crew arrived next morning before 7 am and ended the day with a usable system for the weekend. Came back the next week and finished the pipe replacement and temporary repair of the concrete and street. Crew was excellent! Very professional, efficient and courteous Repair wasn't cheap, but not much you can do when you can't use your system. Would highly recommend.

Chad Barrett

2 weeks ago

Great job so thankful for fast, honest pricing

Terrilynn Klinger

a year ago

Chris is a great representative of the service and quality provided by Plumbline. He installed my new toilet and explained how it worked differently and what a quality product it was. He also cleaned up after himself and removed all of the trash. I will request him again whenever I need plumbing services.

Chase Devitt

4 weeks ago

Tony did a great job and was fun and professional around our kids

Veda White

a year ago

This was a remarkable service today the like of which I've never seen before. Mike located the problem, but had to notify my Centennial Water Department as they might have had to do the work. He made sure he got past leave a message to get the communication accomplished. Then Plumbline management had him remain in my home until the Centennial serviceman arrived. And well done, as Mike was the one to actually do the work, much to my relief.In addition to this positive and professional experience, Mike is just a terrific person to be getting to know. I wish him the most successful career and life.

James Moore

a year ago

Do yourself a favor and get other quotes. The plumber was pleasant, and there were no aggressive sales tactics. Unfortunately I learned that I paid over twice what I should have for the installation of a PRV in my basement. Lesson learned-- I won't be using Plumbline again. I've reached out to them with a few questions on my invoice but received no response. Again, nice guy....just ridiculously expensive.Updated with photos, just because I'm irritated every time I look at the sloppy soldering job.

Anne Schell

7 months ago

We live in an older house and our power had gone out to one area of the house. Jay from plumbline was able to figure out the problem and fix it. Being that our house is older, it does require future replacement, but we are thankful that Jay was able to fix it for now as we are having bathroom remodeling starting next week! I would definitely recommend plumbline to anyone looking for electric repair and we will be using them in the future!

Janet Jacobs

2 months ago

Chris, a fellow veteran came to flush out water heater and inspect. heater was over 10 years. he replaced we d pressure valve and tank. I'm a viper member do he inspected all plumbing. he wS a good com.unicator and I felt I got top knotch service. he explained everything. I rarely get that. I appreciate you and thanks.

Jeremy Kellogg

7 months ago

Brian McMahan with Plumbline did a great job fixing our master bath drain pipes. We've experienced great results with Plumbline in the past and Brian didnt disappoint. Thank you. Brian and Plumbline!

Travis Tallent

7 months ago

Plumbline is through and through an emergency plumbing company. They prioritize emergencies over booked appointments. And their emergency services are reasonably priced.Since they’ve been good to me during emergencies, I thought I’d give them the business for a small plumbing fix. I booked 3 days in advance. They tried to change the appointment date all day the day of and then rushed the appointment. To change one supple valve that’s $7 for the part and took 10 mins a to fix, they charged $380!Even the tech said that it would be “about half as much to use a local plumber.” This is highway robbery. Shame on plumbline for not rewarding repeat business with fair pricing. I will never use plumbline again.

Karlene Groth

10 months ago

Replaced furnace/AC/hot water heater all in one day. Greg determined the best products needed. Chaz and his installation team provided great customer service. Alan (Electrician) was very helpful answering questions. Highly recommend Plumbline!!!

Beth Cima

2 weeks ago

Look finding out you AC needs to be updated is never easy to hear but at least they try to break the news to you easy.

J Michael Shea

a year ago

Sean and Brett did an outstanding job. I had a clogged kitchen sink in an old house, and they went to great lengths to solve the problem and clear my drain. Brett thoroughly answered all of my questions and explained how my whole plumbing system works. Professional, on time, courteous, and all around first-rate customer service. They also did all of this according to the advertised $93 drain cleaning promotion. I would highly recommend them.

Brad Case

a year ago

Plumline was quick to schedule our service when we called them. Professional tech, Justin, was thorough and explained problem and needed repair with us in detail. He was very friendly and completed the job in a timely manner.

Mechelle Roberts

2 weeks ago

Dylan was very nice and professional. Would definitely recommend

Cathy S

10 months ago

Matthew Hurt went above and beyond to put in an electrical outlet outside for our motorhome. He did a beautiful job and was great to work with. We really appreciate his professionalism and would use again in a heartbeat,

coashddjj2

10 months ago

We had them come out and replace our electric box, install central air conditioning, put in a new furnace and relocate our power line in our 1960 house. Not only did they do an excellent job, but I think we had all that work done in just under a week. Highly recommend them.

G C

4 weeks ago

Very professional and quick! I will use them for all of my future needs. Thank you!

Linda Wanberg

a year ago

Shawn at Plumbline was VERY nice! He unclogged my laundry sink by going through the kitchen sink which I would have never figured out. I highly recommend Shawn and Plumbline for cleaning out drains. It was very reasonably priced and nice service!

Jessie Cardi

a year ago

Jay, our electrician was great. He explained everything, went through all of our goals, and gave timelines on when things could be done for future projects. He moved a 220v outlet during the visit.Scheduling was a big pain. They gave me a window from 1-5 on Monday. Then called me 6 times between 11- 11:30 requesting our electrician come early. I called back at 12:30 and they stated the electrician was overbooked and I needed to reschedule for a different day. He was able to come Saturday, but again they had us scheduled in a window from 8 - 12, then called at 9 saying the window was changed to 1-5. We had a washer/dryer delivered and was unable to have it installed because of the scheduling issue with PlumbLine. Just frustrating and causing us more headaches and loss of money for paying for installation, but not having the outlet to install because of PlumbLine not keeping their appointment with us.I’m not sure if I’d recommend the company. But I would recommend the electrician, Jay.

Dan Stine

a year ago

Preston was punctual and extremely knowledgeable about our system and it’s functionality. He was friendly and happy to help me understand how the system is supposed to work and took the time to answer my questions. Would highly recommend him to anyone!

Karen Price-Eakins

a year ago

The entire Plumbline team was fantastic. Starting with technician Brian who came out first, then Geoff who provided a quote and went over all the details and options. Angela who confirmed scheduling of install and last but not least the installation team of Tejay, Kendrick and Alexis. Everyone was communicative, professional, knowledgeable and respectful. I am totally impressed with Plumbline and would highly recommend them for any service you might need. Thanks Plumbline

Kendra Wamsley

8 months ago

Seldom go into our unfinished basement and this evening discovered our sewer line had backed up. Not a pleasant discovery. Called Plumbline and they had someone at our home within an hour. Kallem was on time, respectful of us and our property, professionally presentable and friendly. He helped us understand everything he was doing and why, next steps and options and why. We’ll have another tech from their company out today to do some camera work (please oh please be good news) and go from there. Still have cleanup work to do, but we’re making progress. Thanks Kallem and Plumbline for making a stressful (and gross) situation a little better.

Vera Meyer

8 months ago

Zack is the ideal plumber!! He is extremely knowledgeable, courteous, prompt, and patiently explained our problem. We have had our problem for some time now and are very grateful to have someone of Zack’s caliber determine our problem. Plumbline Services should be proud to have Zack as their employee!!

Sydney Sipeki

3 weeks ago

Jay was very helpful and professional and answered all my questions with patience.Aaron was kind and patient as well!

Robert Egan (Bob)

a year ago

We had a plugged drain in the laundry room sink last night that we were unable to clear ourselves. But I was able to easily schedule an appointment online for today. The repairmen arrived at noon after calling ahead first, did a thorough job of clearing the drain and even cleaned up afterwards. I couldn’t be happier with their efficient, courteous service.

Cindy Pape

11 months ago

We had a new heating and system put in. The folks that installed did not put the right exhaust pipes outside so another crew had to come and fix it. The second crew didn’t call to let my husband know they were on the way. They came unprepared to do the job and had to go to Home Depot to get what they needed. I don’t appreciate that kind of service. It doesn’t seem to be professional when you know what the job is and you don’t have what you need when you arrive. Plumbline has lost my trust.

Michelle Rudolf

8 months ago

Tony listened to my concerns and evaluated the situation. He discovered that what a different company reported as the problem was actually not the problem. It was in fact a more expensive problem but less expensive than fixing the non-problem and fixing the actual problem. I am grateful for his thoroughness.

Katherine VanOtterloo

10 months ago

I’ve been in my 1935 Denver home for 8 years and have needed my kitchen drain cleared every 2 years. Donovan gave a really good example of why my drain keeps clogging and gave a reasonable course of action I could take to possibly have the drain repaired for the long term. Excellent and polite service, thank you guys!

Kindra Cardinal

11 months ago

Garrett was very professional & courteous. He evaluated the house and chose the best access to clear the mainline. He was very accommodating when setting the follow-up camera appointment the next day.

April Gates

10 months ago

Garrett was extremely nice. My garbage disposal is broken. They want over $600 for a new one and install. HELL NO!!! Total rip off. Also, Garrett made it clear that even though he's a plumber, he doesn't carry snakes with him. Needless to say, I just wasted $49. Never again will I use this company.

Eric Schleicher

4 months ago

came out same day and fixed the issue with the sewer line for a very reasonable price. Ended up scoping the sewer line for fee

josh vannice

a year ago

Mike was a great drain tech with super customer skills. He showed me some good tips, explained things well and even let me video how he used his drain machine in the moment. Highly recommend!

charles grzanka

8 months ago

Mike Stokes was very professional and timely. His advice and service was superb. I would heartily recommend him and his company to all friends and family.

Andrew Pickens

a year ago

Scheduled my appointment online which was easy. Got a call a few days before my scheduled appointment to confirm my information. Was told they would be at my residence between 8-5PM and that they would contact me 30-45min before they arrive. Took the day off. At 4:45PM I hadn't heard from anyone so I CALLED THEM.After being on hold for almost 10 minutes I was told they had a longer than expected appointment earlier in the day and asked if I would reschedule for the next morning. I was unable to do that and was transferred to someone else. The next person I spoke with again asked if the following morning would work and I again advised it would not. I was told I would be seen by their 'on-call' tech as soon as their next appointment was finished. I was assured it would be the same day.Unfortunately, no on ever called. Instead I got a TEXT saying I now had an appointment scheduled for the NEXT day...I get things happen, appointments run long and they may even need to reschedule. I can tolerate that because it happens in every industry. What I don't tolerate is when a company gives themselves a NINE HOUR window and not feel the need to call the customer at any point to say We're sorry but we must reschedule. What's worse they doubled down on their promise to have someone out later in the afternoon/early evening only to get a TEXT saying they will see me tomorrow.Maybe others will have a better experience but I will be looking for another company.

Mike G

a month ago

1 hour 20 from the time we called, they arrived, handled the issue and we were back in business all in 1 hour 20 mins!

Amber Vasek

a year ago

I had the technician, Cameron, out to our house. He was extremely polite and listened to my issue. He was upfront with price and what he thought he would be able to do to fix the slow drain in the sink and shower. He called me up later and said he was able to do it as a repair, saving us money and showed us the issue was taken care of. I’m really pleased with our service and this technician.

Jennifer Little

a month ago

The basement drain was clogged & they came out right away & fixed the issue in a timely manner.

Heidi Conrad

7 months ago

My heater is in a small space, and kinda a pain the butt. Preston came out, ran diagnostics on it, explained how my heater works, and what was malfunctioning. He cleaned and fixed everything. Preston gave me his recommendations on filters, and what needs to be done in the future.Thank you again Preston and Plumbline.

William Boatman

a year ago

Preston was friendly and affable. He showed me how to maintain our AC unit and made the repair we needed. We were so impressed with the service Plumbline provides that we became VIP members.

Patrick Dean

9 months ago

$93 to clear a clogged drain is a great deal. Garrett was on time as promised and completed his work quickly. The drain is fixed and we can go back to using the washing machine.

Stephanie Borrusch

a year ago

Zach came and installed an excellent new water heater after he came out and did a yearly maintenance and recognized that our 14yr old water heater needed replacing. He came the next week, and when he carried the old water heater out to his truck the bottom fell out, demonstrating that he was correct in his recommendation.Zach was professional, personable, and provided quality service. After the installation he walked me and my husband through how to use the water heater and made sure we were comfortable and satisfied with all work performed.We have been using plumbline for almost a year and love the high quality work and the fact that they pull permits for their work, guaranteeing it is done right!

Anthony King

11 months ago

Electrician, Acacio Alves, was incredible! By far the kindest, most professional, hardest working service professional I have encountered, ever. Just an all around great human being for that matter. He was consultative and informative on the various pros and cons with options for installing new electrical outlets - how many, placement, planning for easy change later if we need to with finishing our basement, etc. Acacio also repaired the electricity to our furnace/AC unit incredibly quickly. He even left our home spotless with his clean up after the installation, which was very much appreciated. I would recommend him to anyone looking for unrivaled knowledge and service!

G M

8 months ago

First, they came a day before ANYONE else was even available.Point 1.Second, they sent Brett to be the lead on the job, evaluating and diagnosis.Point 2.Third, they sent Sean as the lead tech.Point 3.Fourth, they admired the abatement i did, which didn't get the 1960 asbestos mastic and covered the last 25% of cleaning BEFORE even starting!Point 4.Lastly, they completed proper line location, Jack hammering my basement floor, new ABS pipe(2022 code) and fresh concrete, now wait, IN ONE DAY!I've been through contractors, these guys? THE BEST!From start to finish!I'm a local business also, so i know how to get a 5 star rating.Plumbline nailed it!Brett, you're the man, bro!Thanks for MY service?No, THANK YOU!I served so you can serve!

Kellie Short

a year ago

The plume who came out was friendly and professional. He did a wonderful job cleaning out our kitchen drain and even gave me some helpful hints on what to look for in the future. He also did a marvelous job with the clean up. I can wholeheartedly recommend having them clean out your kitchen drain.

Elevation Enterprises

6 months ago

Mike @ Plumbline was right on time, professional and very thorough with his work. I won't hesitate to call them again for any of my plumbing or electrical needs next time!

Practice Manager

a year ago

Excellent and polite service—on time, quick response to our initial call, very careful to avoid mess and water spills, kept me well informed about what me was doing and why. Price true to estimate—no hidden costs. And a 30 day guarantee on the blockage not returning. Recommend Plumbline and Noah highly.

James Ghaffari

a week ago

Beian & Zach where professional and did great work!!

Ron Crandall

4 months ago

Ryan ( Technician ) was cordial and explained everything throughly. Work was done in a timely matter.

Peggy Major

11 months ago

We love using Plumbline Services. Mr.Zack Winter was the service agent sent to our home to install a new water line for our refrigerator. He is very professional and informative and did I mention kind? He was very kind and compassionate about our needs. He explained everything he was doing step by step and the why’s. He was very informative about our old appliances versus the new and improved appliances. We love Plumbline Services. We contacted Plumbline services to respond the following day to make sure our pilot light was on. Mr. Zack Winter was dispatched to our home and quickly re-lit our pilot light on our water heater. He even took the time to show me how it’s done. He’s a GEM you want to keep, Plumbline. As always, thank you Plumbline Services, for sending us your best.

Mary Bane

a year ago

We’ve been without our oven, stovetop, washer/dryer, air conditioning, etc for a week!Aaron from Plumbline came in & diagnosed the problem, getting power restored for the time being & set up a date to finish the work that needs to get done. He answered all our questions & showed us exactly what had happened. Really appreciate his expertise & help today!

xd McChunky

a year ago

We had multiple toilets that would not stop running. Zack came out - on the 4th of July - and fixed all of them very quickly. He even explained the problem and his solution. He was a very nice guy and we’re very happy with his work.

Rick Arriaga

3 months ago

Excellent communication, professionalism, cleanliness, all around great work installing a new HVAC system!

Jill Montgomery

11 months ago

We needed a new sprinkler shut off valve before fall located inside. Dominik was sent out he was thorough, explained what was going on, incredibly efficient and overall nice person. It was a great experience.

David and Jill

a year ago

Plumbline Services was the perfect go-to for getting our main kitchen drains unclogged. Scheduling was a breeze - done on-line in seconds with many available options for when to schedule them to come out (no phone calls, being on-hold, messages, etc.!). Went on to their site on a Saturday afternoon and immediately got scheduled for the upcoming Monday. Wyatt and Grady called first - then showed up on Monday morning, They both were very professional, courteous, knowledgeable and competent, and they explained every aspect of what they were doing and how they were doing it and answered any question that we had. Our drain was quickly and successfully unclogged, and then thoroughly tested several times to ensure that our drain was open and would not back up again. The cost was very reasonable and was a pleasant surprise. To summarize, they provided superior service and were very efficient - just as dealing with Plumbline's scheduling process. This was probably the best find and call out a contractor to repair/service something at our home experience we have ever had with any contractor/service, for any issue.

Peter Northrop

a year ago

Jay and Matt showed up on time and ready to work. The entire upgrade was completed more quickly than anticipated. They walked me through and weinspected everything they did. I was completely satisfied with their skills and professionalism. I wouldn't hesitate to call Plumbline for another repair or installation

grant hall

2 weeks ago

Jordan the technician was great. Very polite and very responsive

Colin O'Donnell

a year ago

Preston was friendly, proffesional and informative. He explained many safety concerns running such an older furnace as mine and helped schedule a time for a free estimate on a newer more efficient heater. He also explained Plumbline does almost any home maintenance work I could have. GREAT WORK PRESTON. THANK YOU.

William Whittaker

8 months ago

Always great service. Always on time if not early. Prices are ok. Scott, Kaygee and Carl have been amazing. Looking at doing a multi spilt with Plumbline as well. Keep these guys and we will be long time customers

Becky Williams

a year ago

Mike Y was extremely thorough and took time to make sure i understood what he saw during my annual service inspection. The repairs were completed immediately with available parts. Mike was respectful of my house and took care to make sure the pets were not let out as he went inside/outside. Thanks so much!

sarah bemis

a year ago

I use Plumbline often and they are always very professional. Today, Bill the plumber came out to fix my valve to my sprinkler system. He did a great job and even went above and beyond. He found a leak unrelated to the repair he was performing and called the city water system to get immediate assistance from them since it was their system. He stayed an extra hour after he completed the job to help see that the other repair was initiated. I’m really satisfied with Plumbline.

Jack Beckman

a year ago

The technician was held up by a prior appointment the first day and was unable to start the work, but returned the next morning to complete the work quickly. The technician was knowledgeable and professional, pointing out other things in my house that needed attention.What I didn’t like was that the technician came to my home unaware of my requested service and was therefore unprepared to do what needed to be done. The company should at least give the technician an idea of the scope of work they send that person to do. I described it when I made the appointment, so that information should be part of the dispatch.

Alicia Ricciardi

a year ago

These guys are there best plumber's I have ever worked with. They discovered a serious problem in my basement that other plumber's had overlooked in the past. They worked extremely hard and finished the job in two days. From the boss to the foreman to the hard working crew I was super impressed. They were very respectful of the property, honest, and capable as well. 5 stars!!!!

Samantha Knight

a year ago

UPDATE:Ashley called yesrerday (the next morning) and had a tech come out that evening. I truly appreciate her getting someone out to look at our issue. Jason was our tech and was kind understanding, and professional. ORIGINAL:I honestly couldn't be more disappointed with their scheduling staff and customer support. I called at 3am when our AC wasn't working (24 hours). I spoke with one of their CSR's who scheduled me for today between 1 and 5. I was super happy considering I'm pregnant and the heat is miserable and dealing with a broken less than 1 year old AC is already stressful. However I never got my confirmation email/text so I called today at 1150 am to have them send me the confirmation and spoke to some snotty woman who advised that they wouldn't be able to get to me today because THEY overbooked and that she could get some one out Friday instead. I get accidents happen but make it right, this is something THEY messed up. I took the afternoon off of work for this and had I not called I'm pretty positive they just wouldn't have come. They talk so highly of this premium service and that if you buy the plus membership they come out almost immediately when needed. Yeah needless to say that is a joke.

Eric Sapir

a year ago

The service tech arrived very quickly, actually much more quickly than originally estimated, which the dispatcher cleared with us first. He got right to work and resolved our problem in a short time. We paid only the promised charge. The tech discussed some additional recommended services and left us his card. It was so pleasant to get such prompt, professional service.

CJ

a year ago

We’ve used Plumbline Services for years and have never been disappointed. They are fast, responsive, and always help us understand work being done. On this occasion Dominick replaced our failing water heater and brought its installation up to current code requirements. He is very knowledgeable in his craft and his work was superb!

pbr3point

a year ago

Isaiah showed up on time went right to work and knew exactly what he needed to do to get the job done quickly and efficiently. He was friendly engaging, professional and very knowledgeable about exactly what needed to be done. He kept us informed to exactly what he was doing and how he was doing it. I would definitely want to use him again for any of our future electrical needs.

Hobbit Corner

2 weeks ago

Wyatt was great, worked efficiently and was very professional.

Rachael Attaway

a year ago

Noah, Ricky, and additional crew were phenomenal. They were friendly, honest, prompt, and to the point. We received text notifications to let us know when they were on their way. We had some extensive work done- they had to dig in the yard. Something that was initially very stressful and expensive turned out to be a lot less of a headache because of the way they handled business. Thorough, communicative, and fair price for service. They also had financing options. Smooth process. Customer service was excellent from start to finish. Thank you!

Matthew LaFortune

11 months ago

Brian was both extremely knowledgeable and completely professional. We had a sump pump burn out and flood our basement, Brian was there within 2 hours and went right to work. Amazing job.

Kelly Sweeney

6 months ago

Dave was great! He walked me through the issues, educated me on the plumbing of the house, and did a great job fixing my toilet!

Michael Shero

a year ago

Aaron was very knowledgeable and professional. He was able to take care of everything we needed help with. He fixed the hookup for a Wi-Fi controlled fan and ran an outlet behind the TV for us. Would recommend!!

Jillian Baumer

9 months ago

They came early and were professional and explained all my options. Micheal definitely had the fix and the use of my dollars in mind and I greatly appreciate it!! Very informative and helpful!

Cindy Maas

11 months ago

Isaiah was amazing!!! He’s professional, personable, efficient, friendly and polite. I can’t say enough about the job Isaiah did! I will definitely be calling plumbline back, probably within the next month, to have more work done because of the job Isaiah did.

Lee Eitel

a year ago

Martin Aguayo with Plumbline Services was my plumbing technician today. I had a leaky outdoor faucet. When Martin arrived, he determined that my old hose bib needed to be replaced. The installation procedure and cost were explained to me. I then gave my okay to proceed. The replacement was finished in a timely manner and Martin cleaned up the area after the new hose bib was installed. Martin was polite, courteous and professional. I would recommend him to my friends. I use Plumbline for my HVAC, electrical and plumbing needs. The techs are always friendly, polite and professional. Thank you, Plumbline Services.

Rissa Smith

a year ago

Zack came out to replace our water heater. He diagnosed the problem quickly, explained the issues to us clearly, and remedied the problem. He was professional, knowledgeable, and did a great job talking us through the issues. He worked in a timely manner and was very respectful of our home. We would definitely request him personally again.

Bill Carson

4 months ago

Inability to actually show up so can't rate their work. If you value your time, you may want to schedule with someone else.

Denise Biondi

a year ago

We had small emergency with one of the smoke/ carbon dioxide detectors. Our dogs were going crazy with the 3 chirps every 35 seconds. None of us slept much that night. Plumbline was the only company that was able to squeeze us in and come help us after we called. Will Smith was professional, friendly, effienct, and explained the different options for our problem. I would recommend this company for any home service.We thank you! But the dogs really were thankful.

Chris Grant

a year ago

Plumbline came to my house yesterday and fixed my heater in less than 20 minutes.Prior to this, another company came out and spent 40 minutes identifying the wrong problem (a bad discontinued circuit board) and then tried to sell me one of their own heaters for $6,800. My wife and I were disappointed.Out comes Plumbline in their nice truck with a technician that identifies the real problem in less than 5 minutes. A cracked and worn Surface Ignitor. He runs out to his truck and grabs a new one and repairs it in 5 minutes. He was awesome! You immediately get the impression that Plumbline knows their stuff big time. He cleaned up the base of the heater and surrounding area and by the time he left, our upstairs was heating up. A great feeling knowing that we were getting sub-0-degree weather that night.So $6,800 and a frigid night upstairs versus $380 and a warm upstairs.Can't recommend Plumbline enough!!

Loyeen McKenna

11 months ago

Tommy Goble went beyond expectations for a/c maintenance. Instead of rescheduling my appointment, he stayed late and cleaned out my unit. He showed me pictures that showed a blanket of dirt on my unit. I am so impressed with his thoroughness. Thank you for all of your help.

Eric Lybarger

a year ago

Highly responsive office staff. Technician is prompt, courteous, very thoughtful of my property and completed excellent repairs. Left worksite in better condition than before he arrived. You will pay more and your repairs will get done right the first time.

Greg Galyon

11 months ago

Bryan arrived on time. Quickly diagnosed the problem and fixed it. He also took time to explain the problem and how to prevent it in the future. I could not have asked for better service and the price was very reasonable. I’m extremely happy with Bryan.

Ginny Learch

a year ago

Brian was very helpful and explained what he was doing and what needed to be done. He said that because of the age of our system at some point we may have a problem with the compressor. That was nice to know so we can be prepared for the expense. We would say that Brian rates a 5.

Denise Bell

11 months ago

Chase was kind, thorough and did a great job! He showed me what pulled out and thank him very much! Now when my company comes there won’t be any problems 👍

Michelle Boley

a year ago

Of course, Plumbing issues tend to only happen on the weekends and at night. I called plum line and although there has been a shortage of technicians they were able to get someone out to my house at 10 o’clock at night secure the leak and give me some pretty good advice on How to prevent more damage. I would highly recommend their services and Jonathan was excellent and super professional.

Mason Weaver

8 months ago

My technician Hunter did an outstanding job with the HVAC heating system tune up and assessment! Very professional and courteous- can’t ask for anything more; thanks!

Malek Moukadem

4 months ago

Dave is very professional. He was able to identify the issue and fix it in a timely manner. Thank you Dave!

E pnr

a year ago

Totally unacceptable, I made an appointment with Plumbline 3 days ago for them to come out and diagnose an open low pressure switch, my appointment window was 1-5pm today (Wed). At 4:45 pm I still had not received the promised call from a technician 30-45 min before their arrival so I call them.The first person who answered the phone had no idea what was going on I have no information for you, and when I received a call back I was told that their technicians are busy, can't come, and the next available appointment is Saturday! My AC hasn't worked in a week and the temperature will be in the 90's for the next 3 days!I received no apologies, and they were unwilling to adjust anything on their end to get me in sooner. Apparently it's my problem that they just can't cover all of the appointments that they make and they can't be bothered to proactively reach out to the customers when they can't honor an appointment.BEWARE: There is no such thing as a confirmed appointment from Plumbline.

Denise Hooser

a year ago

My technician Forest was absolutely amazing, he got the kitchen and bathtub lines clear and free of gunk. He was very professional, friendly and very courteous. Cleaned up all his mess, explained everything in full detail. I will definitely request him again if need be. Thank you Forest and thank you Plumbline for having such a fantastic employee

Anita Kubanyi

2 years ago

Victor from Plumbline was outstanding! He was polite, friendly, professional and took the time needed to explain what our issues were with our old furnace and AC units. He recommended what our next steps should be and got us in touch with the scheduling dept to set up an appointment to go over replacing our furnace and AC. I could not be happier with the service I received and will recommend Plumbline to all my friends and family. Thank you for the excellent service!

Marc Mager

a year ago

Our A/C was blowing hot last week. Called them up and was on the schedule quick! Brian called me 30 mins before appointment and said he was on the way. he showed up right on time. Brian checked out the unit and diagnosed it as being a few lbs low on freon. He told me exactly how much the repair was going to be (under $350) and I agreed to it, I thought it was going to be way more. About 45 mins later it's blowing cold cold cold. I figured he was going to try to upsell me but to my surprise he said that's all I needed. I paid the bill on by CC and recieved an email with the invoice, pictures of the unit and warranty info. These guys are great. Professional, clean cut, great pricing. Plesently surprised. I was once ripped off by some other company so I am always leary of hvac companies. I am so glad I called Plumbline.

Randy Peterson

a year ago

Brett was very responsive and provided excellent customer service. Ryan and his crew did an excellent job digging up and replacing the drain under the basement slab from my kitchen to the main sewer line. Did a huge job in one day. I had gotten four estimates and their price was competitive and they were the only ones that could do the job right away. They covered all the carpet and put up plastic to contain dust. Very neat. Very pleased with Plumbline.

sean miller

a year ago

Plum line came to attempt to clear my drain. The guy was friendly (reason for second star), but he ruined our brand new carpet bringing equipment down to the basement. He eventually disconnected the toolset for his drain snake and when he reinstalled it, he didn’t reconnect the water, so the first use of the toilet when I turned the water back in resulted in water being leaked all over the floor. Also the problem was completely misdiagnosed as it ended up being an ejector pump issue. He told us a supervisor would be calling to deal with the dirty carpet, but no one called. We then called multiple times, but have received no response back. Very disappointed.

Taylor Simmons

a year ago

Our tech Isaiah was perfect. Nice guy, very knowledgeable, friendly and answered any questions we had. I've used Plumbline for various services over the year and they've never disappointed. Would highly recommend them.

Lisa Burkhart

6 months ago

I've been without water for more than 24 hours. Called to see where my tech was and it turns out they scheduled me for tomorrow instead. Will not be using them in the future.

Amanda

10 months ago

Saturday night emergency service provided to replace smoke detectors! What a life saver! The office folks kept me updated all day regarding my appointment and the technician was efficient, professional, and respected my home. I will use them again in a heartbeat.

Lesley Shiffrin

a year ago

Isaiah was excellent. He was extremely personable along with being very professional. He suggested good solutions to our problems and then did a good job fixing the problem areas. This is our first association with your company. We will hire your company again when needed and will request Isaiah. Relationships are built on trust and we trust him. We hope you appreciate having a terrific employee.

Darin Dolezal

a year ago

We needed a broken drain pipe fixed quickly and as always Plumbline Service was here to help the next day. William was here first thing and got us taken care of quickly and efficiently. We are Service Care Members and strongly recommend this company. They also replaced our furnace last year at Christmas offering the same great service.

Chad Johnson

8 months ago

Chris G did a great job! Friendly and explained everything along the way. My second time using this company and I don't think I would go anywhere else! Thanks again!

Michele Francis

10 months ago

William Smith was fantastic! Genuine and honest. He really explained the issue so that I could understand and didn’t make me feel like a dummy! Definitely use him again

Jammazzing

a year ago

The service tech was very knowledgeable on what he was doing and what needed to be done. Worked very quickly and told us he would contact the electrical repair tech to let him know exactly what he needed to do for our following visit on Tuesday.Our repair tech hooked up the water to our humidifier and double check everything to be sure it was working properly.

Summer A

a year ago

Dont pay attention to any bad reviews, this company is great! We had an emergency pipe leak and it was handled in the best way possible from all staff members including overnight/after hours.We will always be returning to Plumb Line Services for any needs or emergencies we may have in the future. The technician who came out to do the repair (Brian McMahan) was 5/5. On time, professional, explained everything very thoroughly from issue, repair, and pricing.Choose these guy, and ladies before looking elsewhere for services.

J. G.

a year ago

Set up the appointment on line within the SAME day of service. Technician was at my house that same afternoon. Sewer was clogged up on a weekend and because of labor day I could not find anyone to come out until Tuesday or Wednesday. Noah gave excellent customer service, was quick and efficient!

Jessica Armendariz

a year ago

Mike Y. was my tech for repairing my AC. First he was punctual and professional. Second, he explained exactly what was wrong with my system and how he would repair it. He got repair done same day which was a huge relief for us. Additionally, Mike answered ALL of my questions and really explained how everything happened, how to prevent it from happening, everything. I will absolutely use Plumbline again for any HVAC or homeowners’ needs.

Kelly Warncke

a year ago

Our heat went out during the coldest days we’ve had in a long time! PlumbLine was out within 24 hours and installed a new AC & Furnace within a week! In the meantime, they provided heaters for us to keep the house warm.During the install, they were extremely respectful of the fact that we had a sleeping baby, and everyone kept quiet.Every single person we worked with was professional, friendly, and kind.Even after our install, they checked in on us and even sent us a “Thank You” gift!

Bruce Taylor

6 months ago

Isaiah was on time and helped us with a troublesome fuse. He found the problem, checked all the receptacles in the room and advised us of the problem - it was a short in a chair recliner. He also installed an household surge protector to bring us up to code and explained everything to our satisfaction. We will definitely request Isiah when we need to call Plumbline. We will recommend Plumbline to our friends and neighbors because their service is fabulous.

Robert Matzke

8 months ago

Great service from a competent technician also a nice man. He made sure kitchen line was clear and all pipe connections were leak free. Unusual dedication.
THANKS

Laura Gonzales

11 months ago

We had a leak in our basement called Plumbline and they dispatched Vince R. He was great fixed the problem in no time, very professional answered all our questions. If we have any future plumbing issues we are going to request that he comes to get the job done.

James.m Rubio

a year ago

We had Benjamin and his team come and install a split mini system today. Benjamin was on time and explained everything that him and his team was going to do. He walked me through every step of the install process. Ben and his team went above and beyond and i could not have asked for a better team or company. Plumb Line has earned my trust and will definitely recommend them to family and friends. Also thank you to sherman for the electrical work.

Meagan Brown

a year ago

They came within hours of me reaching out. Jensen was so professional, courteous and personable. Was even good with my dog. I work from home so I really appreciated his efforts to make sure he wasn’t disruptive. Problem solved and a very happy customer.

Ovida Grove

5 months ago

On time, very friendly, did his job in a timely manner, I am very satisfied,

Megan Roquemore

a year ago

Ben Mackey and Tariq Stanton installed my HVAC system today. They were on time, provided excellent service, and went above and beyond to help with issues not covered during the sales process. I am happy I spent a little more money for a quick well done installation. Thank you!

Nick Avila

6 months ago

Gentleman came in and was very friendly. Diagnosed the issue and got right to work. I would recommend. Issue was clogged drain that was backing up

Scott Keenan

a year ago

Preston showed up on time after communicating that he’d be there (giving me plenty of time to make it home from work to the appointment). Upon initially discussing the problems I was having with my furnace he immediately offered his opinion and told me how he could work through diagnosing the issue. When he started working on the furnace he was patient in explaining what he was looking for, what he was doing and helping me to understand the issue - providing me the piece of mind to know that he knows what he is doing and taking any questions I had and throughly addressing each issue. Overall great experience leaving me feeling confident in moving forward in resolving the issue (which is basically getting a new furnace through PlumbLine. Couldn’t recommend Plumb Line or Preston more and will never hesitate to call them again for any issues that may creep up.

Jake Thompson

2 years ago

Cody was fantastic. He was informative and helpful with explaining how my AC worked. He provided the different options on how to approach our issue and even provided professional opinions. We decided it might be time to replace our unit and he helped us get setup with a consultation meeting. I would recommend Cody to anybody in need!

Christy McKinzie

10 months ago

From first contact calling to make an appointment to the actual service everyone was friendly and cordial! I appreciate the discount Josh provided since it was a simple fix. I will definitely use them again!

Pat Ranon

2 years ago

Once again Plumbline came to my rescue. On these terrible cold days I had a furnace issue. The scheduling team were wonderful getting me an appointment on a packed busy day, even when I had so many time issues that they had to work around. I was very appreciative to received a call 20 minutes before Matt my service tech showed up. He was very professional, polite, and knowledgeable. He was able to check, fix and gave me helpful suggestions and recommendations to use for better upkeep with my furnace. At no time did he make me feel uncomfortable or try to sell me problems that I didn’t have. Plumbline and especially their staff get a 5 star review from me. I totally recommend them to everyone. Thank you again.

Nicholas Christian

8 months ago

A pleasure to have Preston come out. He diagnosed our short cycling problem quickly. Turned out to be the corroded coil for the AC and calcium build up blocking the air flow to the furnace causing OH.

Adamo Chau

a year ago

Wyatt was polite, on time, professional and knowledgeable. He took the time to understand our problems and then provided his recommendations prior to beginning. He also stayed back to test and verify things were fixed. Also went above and beyond to provide recommendations. Highly recommend Wyatt!

Michael Leibowitz

a year ago

Plumbline was just amazing. They got a service tech to my house within an hour, less, of my calling. The problem was diagnosed and fixed in approximately an hour. I would not hesitate to use Plumbline again Abba have no reservations about recommending them

Judy Heinl

a year ago

Bryan was professional, courteous, efficient, and friendly. He did an excellent job of tightening my loose kitchen faucet!! I would highly recommend his work!!

Lonnie Trujillo

a month ago

Amazing service. Would use again and definitely recommend.

Ginny Chilcote

11 months ago

Kallem was Amazing! Polite knowledgeable and fixed the problem. Plumbline has Exceptional Customer Service! We will recommend you to everyone we know! Thank for such Great Service!

Lizzie Lebherz

a year ago

Called Plumbline when my thermostat and furnace stopped working unexpectedly. Preston came out on time, was very professional, and diagnosed the issue quickly. He made recommendations for next steps that I felt like I had my best interests at heart, which I really appreciated. As a new homeowner, I signed up for their VIP program to give me piece of mind, knowing I can call them anytime. Definitely recommend and look forward to working with them in the future.

John O

2 weeks ago

Dylan was very professional and courteous. Appreciate the assistance.

Shane Thomas

8 months ago

Last year I paid for water system through Costco. The riginal install company ceased business in Denver and plumbline picked up their Costco's clientele. The cost to replace my faucet and labor was only covered because Adam, the installer, worked with Costco and the previous company to cover the costs. I'm very thankful to Adam and plumbline for correcting the issue.

Kylie Fischer Miller

5 months ago

Great experience replacing a water heater! Options were very clearly laid out and the process was very painless.

Christine Holpuch

a year ago

Our electrician, Curt was beyond knowledgeable and had such a great way of communicating that we felt like we had learned so much just from his inspection. I could not have been more happy with his care, obvious experience in the field and the level of comfort me and my family felt having him in our home.

RHONDA PRENDERGAST

a year ago

We had an AMAZING technician help us, today!Preston shared his high-level of expertise as he serviced our system. He gave us informed choices. He gave advice as if he was talking to a family member.Preston is very thorough and personable.Plumbline is lucky to have Preston as the face for their company!

James Tvarek

a year ago

I had a backed-up sewer drain and I thought I would give Plumbline a try. So I scheduled an appointment and Noah from Plumbline called and let me know he was on his way. Noah arrived and listened closely to my comments and then made his own inspection. Noah decided on an entry point for his drain cable machine and then methodically ran the cable in and out, until the blockage was cleared. Noah tested his work by running extra water down the drain and there was no longer any backup. Thank you Noah !!! I recommend this company.

Chris Mangers

a year ago

I called Plumbline service in the morning and one of their techs, Forrest came over that afternoon and unclogged our drains and recommended maintenance to ensure we didn’t run into this issue again. He did a great job and cost was very reasonable. I would recommend using them.

Jackie Schott

a year ago

Mike was very professional, knowledgeable, prompt, courteous and friendly. He seemed to do his job well, explaining what was necessary as he did the repair. Very patient when addressing our questions and concerns. He also was nicely dressed and tidy.

Caitlin Barlow

4 months ago

Our technician Elijah was courteous and profession! Would highly recommend!

Dr H

3 months ago

Elyas was prompt, respectful of our property as well as dogs and competent.

Jay Meyers

a year ago

These guys were good. I worked with Kurt Muse. Excellent diagnostician. News was not good on my problem. He diagnosed and explained the problem and solution clearly and thoroughly. The price was very high in my opinion, but included a lot of concrete work. I had no time to get 2nd opinion so I accepted his proposal. Work was done well and all done in one day. The only problem I had was the price to excavate bad pipe, replace with new one, and cover the pipe with concrete. If I had been able get a competitive offer I feel certain I could have reduced the cost of the project by 30%. The actual plumbing work was not technical. 90% of the proposal was construction labor.

Susan Larson

a year ago

Zack Winter was the plumber who helped us select the new faucet and installed it. Due to supply chain issues this faucet took 4 months to arrive. Zack was nice enough to come over on his day off and install the faucet because we had waited so long for it. He did an excellent job and I would highly recommend him.

Jamie King

a year ago

Super fast, professional, informative, and completed the job! I called 4 places, 2 wanted to charge a service charge and the other said it would start at 250 to unclog a drain. Plumbline didn’t demand a service charge and they were up front with pricing before they even came out! ~170 total and in super happy and thankful for this company!

Becky Realsen

3 months ago

We have had issues with our boiler and hopefully Mike has found the problem and we will have heat again!

Jason Hoskins

a year ago

Anthony was extremely knowledgeable and helpful. He arrived when he said he would, and immediately went to work with his diagnosis. He answered all of my questions and repaired the system in a timely manner. He was transparent about the charges and gave me a few different pricing options.I called a different A/C company before Plumbline and I haven’t even gotten a return phone call from them four days later.We’re just about due for a replacement system, and Plumbline will be the first call I make.

Peggy Putnam

10 months ago

We had a clog that caused a backup, but not very serious. Called Plumbline and they came the next day and fixed the problem. Cameron was very knowledgeable and a very good representative for the company. Very good price.

Randy Eastmond

2 years ago

Plumbline has been one service provider that has always either been able to come earlier than planned or at least right on time. Of the 3 or 4 times I have worked with them I have never had to wait for them to arrive later than the quoted start time of the service window. The service tech today was extremely professional. He answered all of my questions. He gave me multiple quotes for a number of services that either I asked about or that he suggested based on industry standards. He called his support to verify if my service would be eligible for financing and was very nice to explain that the option to finance over 12 months interest free means that you can't just pay the minimum monthly payments. If you don't want the interest you have to divide your total by 12 payments and have the final payment made on time or a day or two early. I do the same with my Home Depot purchases that are eligible for interest free payment options. So it was nice to have a representative clarify that. I know the idea of those deals is to have the consumer default by just paying the minimum monthly amounts, and the business might frown on it, but I also trust service providers more when they explain things like that. My tech was also very clean. He wore a face mask the whole time and wore protective shoe coverings (took them off and put them back on each time he came in or went out). He cleaned up everything and didn't leave a mess. He also showed me how to reset the disposal if it made no sounds when trying to operate it, and how to help clear it if it gets jammed (meaning you can hear it attempt to grind but nothing happens). No sound and nothing happens = reset, some sound but nothing happens = use the crank tool to manually maneuver the insides. BUT MAKE SURE THE WALL SWITCH IS SET TO OFF! Plumbline has won a new VIP client for their continued and repeated excellent service over the years and today with my new disposal is another reason for that!

Jan Zeimet

a year ago

On Christmas Eve our drainage system backed up and was completely blocked. We had to have part of our collapsed underground drainage pipe removed and replaced which involved breaking out tile and concrete floor in the basement. Forrest, Ricky, and Luke’s team were the most knowledgeable, professional, polite, conscientious, and all around experts we’ve EVER had. They explained their process in detail, welcomed us when we wanted to watch, asked all throughout if we had questions and offered options. 5+ stars to this star company!

Zachary Pitman

a year ago

Preston came and checked out our furnace. He was extremely polite and helpful. Explained to us in detail with pictures what the issue was. We ended up needing a replacement, but you could tell he was honest.This is our first interaction with the company but it went well and I can’t stress enough how awesome Preston was.

Jolene

a year ago

Everything went very smoothly and Bill was able to connect my water line in a matter of minutes. He was very pleasant to deal with and thoroughly explained my plumbing problem. He suggested a complete re-do of the pipes under my sink. I explained I had to think about the re-do and talk with my son first. He did not get upset with me or pressure me in any way. Super nice guy!

Susie Landrum

a year ago

William arrived promptly and immediately began assessing my breaker box issues. He asked that I follow him outside to show me where the problems were located before heading out to get the appropriate parts. Once installation was complete, he asked that I turn things on in the problem areas to insure all was working as it should. William was very polite and courteous and took time to answer my questions. I would recommend William to anyone needing electrical repair. Great work! Thank you.

Melissa McNeilly

8 months ago

I stayed home all day from work, even received a confirmation text about my appointment this morning, only get to canceled on now 45 minutes out from the end of my scheduled time. So today was a waste and my plumbing issue (scalding water only) that I called about LAST week is now still an issue. There was no apology or concern from the woman who called me until it was obvious I was upset All she did was ask if how's Wednesday instead? What is the point of scheduling?

Brendan Krueger

10 months ago

We are still waiting on Plumbline to return to our home to fix the plumbing issue that they actually made worse on their first trip to our home. They caused flooding in our basement. We now have a restoration company cleaning up the mess, but Plumbline has yet to return with an experienced plumber to fix the issue.

JOSEPH II

3 months ago

I honestly could not believe how satisfied I was using Plumbline for my clogged kitchen drain. The scheduling, the service cost, and Luis the drain technician was great. I will use again if ever needed.JF

D. K.

2 months ago

Easy to work with. The people that take the calls are kind and very responsive. Having our AC stop working when it's over 90 degrees is a horror. Brian Cheever arrived on time and patiently listened to me describe what was going on. Once he discovered what the problem was, he showed me and explained the situation and what was needed to correct it. He took the time to be sure I understood everything. That's greatly appreciated. I'm very happy with the service I received

Michelle Hutchison

9 months ago

Forrest was extremely polite, explained everything he would do and costs prior to beginning, got the job done, and even had treats for our dog! I highly recommend his services!

Stephanie Kafka

2 years ago

The response time, outstanding customer service and professionalism of Ben and Kurt was beyond my expectations. We had a sewer blockage and they got it fixed right away and explained what happened, how to have it not happen again and showed us how our lift station operated. They took the time to check everything out to make sure we would not have another back up issue. I am incredibly happy with the service that we got and will be recommending them to my real estate clients, friends and family going forward! The service and price were incredibly. Thank you Ben and Kurt!!

Sue Crane

a year ago

T.J. and his crew did a great job. They installed a new furnace (which runs so much quieter than the old one!) and a new AC, new inline filter, new duct, new breaker for existing thermostat, and a new furnace drain line. They were very professional, answered all our questions, and finished up by explaining how everything worked to our satisfaction. A few days later when the city inspector, came, he said Plumbline always does a good job. We agree.

Bronx Bull

a month ago

Forrest was fantastic! Extremely professional, very courteous and knowledgable. He ensures there were no concerns and answered all questions. Thanks Forrest!

Shannon Denise

a year ago

Plumbline came highly recommended by a trusted friend, she was correct! I also appreciated that I when called in to make my appointment the friendly ladies told me up front there would be about two week lead time before taking all my information. No doubt Plumbline first and only call from now on.

Taylor Portman

3 months ago

Acacio did an excellent job diagnosing and fixing my electrical problem.

brett knox

a year ago

Jonathan was polite and courteous. He was thorough and efficient in his work and we feel confident that our AC unit is working properly. The only issue was getting a tech to come out. My frist appointment was cancelled due to lack of techs and I had to wait a month for service. Makes me question the value of the VIP service.

Matthew J

11 months ago

Mike was extremely nice to talk. Walked me through everything that was wrong and answered all of my questions with a positive attitude. Not trying to up-sale or push any additional services which appreciated!

Aaron Lucero

a year ago

If I could give less stars I honestly would. I will never be using Plumbline again. I suggest everyone steer clear of this company. I scheduled an appointment 2 weeks ago. On the day of my scheduled appointment they told me the technician won’t be able to make it out. Instead they offered to reschedule me 5 days later. What kind of customer service is that? They did offer me a $50 gift card. But that just feels like a slap in the face. It’s 90 degrees currently in my home, and plumbline won’t be out to look at my ac unit for another 4 days…hopefully. Totally disgusted by the lack of empathy and the lack of ability to help me out. My poor dog is walking around panting from the heat but due to poor time management on plumblines side we got another 4 days of crippling heat to deal with. NEVER USE PLUMBLINE! THEY COULD CARE LESS ABOUT YOU!

David Miller

6 months ago

Vincent was professional and knowledgeable about our issue. He found the problem and got us fixed up in just a couple hours.

Fawna Kritzer

8 months ago

Vince was on time, professional and fixed our issues within 15 minutes! I would definitely use Plumbline services again and request Vince for our technician! Thank you Vince!

Steve Williamson

2 months ago

The crew did a great job everything works good 👍 Plumbline was great to work with

John Emanuel

a year ago

Best experience I have ever had with a service company. I had to get a new AC and Furnace and it was a painless experience. Special shoutout to Cody, Wayne, Zach, Richard, Mike and Kendrick for the amazing work. Every single person that came out to my house was extremely professional.

Diana Cooley

3 months ago

The service was great. The problem was located and resolved quickly. Thank you for the great service!

Robert Serravo

a year ago

Forrest was able to discover the real plumbing issues I had from a clogged kitchen drain. My drain was cleared, my plumbing issues explained and advice given to prevent my drain from clogging again. It was also done at the advertised price, without pressure to purchase unnecessary or extra services. The work and the manner were professional in the true sense of the terms. I asked for his business card so I could call them in the future should the need arise. PlumbLine earned my respect and trust as my plumbing issues were documented in Forrest’s report so my future plumbing request can be more readily addressed. Thank you for your professionalism and your integrity!

Robert English

2 months ago

Ryan did an awesome job, explained everything very well.

Karen Hoy

a year ago

All the guys we worked with were pleasant and friendly. They appeared and acted very professional. Additionally, they considered the repairs needed as though they were thinking of their own homes. I would recommend them if I were asked who did our repairs.

Ninja Notes

a year ago

We set up an appointment for Saturday due to our work schedule. Got a call from plumbline asking if we could do Friday do to the memorial day (Monday) weekend. Advised they could be there between 1-3p as we stressed we work and would need to make sure we are there to be able to put the dogs away and let them in. They advised they would call 30mins prior. Well here comes 230pm and still no call so we call them and was told our service guy would be there by 3pm. Here comes 315p and guess what, no call or no service guy. So, we call back and was told they told us between 1-5p. After correcting the lady on the phone and stating what we were told here comes the unfriendly tone of customer service all because they told us a time then tried to say that wasn't said. Now, if they would have told us 1-5p we would have said no and called another service clearly cause we both work. I'd advised to use another service that actually tells the truth and admit their mistake and make it right instead of blaming the people paying for their service. Needless to say we cancelled and went with another service. Word of advice as a business man myself running my own shop. If you are going to be or wanting to be closed over the holiday weekend don't list appointment times and dates on your website, confirm the date, change the date then try to blame it on the customer who's waiting at the specific time that was told to them. Terrible customer service and overall experience. Use at your own risk! But, say I didn't warn you!

Chad Reddick

3 months ago

Very professional, informative, and care. 10/10 would call whenever anything goes wrong. Thank you soo much!

Mary Corcoran

a year ago

Plumbing. I was literally in tears when I called them for help. I had a water leak under my kitchen sink that caused me to have to empty a bucket every 20 minutes. Called several places with “24/7 service and they had 72hr response times. Plumbline got me help in just a few hours. They are Amazing. The plumber was in my house 30 minutes diagnosed my problem and quick fixed it. He was no- nonsense, respectful, and even scheduled me for a future appointment for a non emergent issue. I will be calling them again. Maybe just for a dinner invite? 😗😃

Laura Wurzenberger

a year ago

Our tech, Kallen, was very professional, called before driving over, explained his service & contract. Then he got to work. He was prepared, clean, and efficient. Took 30 min max. That was super relieving to know sewer is working and ship shape!

Heather Carr

2 years ago

Mark went above and beyond to provide excellent customer service, explaining what he was doing and how another service might be beneficial. He listened, was professional, respectful of us and our home, and wasn’t pushy regarding sales. He was one of the best service technicians we have ever had in our home.

Amy Lengyel

a year ago

The technicians, Kallem and Chase, were very friendly and professional. They took the time to help me to understand the issue with my drain so hopefully the problem won’t happen again. They were very polite thorough.

Lynne Domenico

10 months ago

Dave was the type of serviceman I was expecting from the other two companies I used earlier this year. Lesson learned. Thorough, professional and he did a spectacular job. Thank you Dave!

Charles Middlebrooks

11 months ago

Donovan V was great. Very friendly and efficient, explained everything in lay terms and offered great advice to prevent issues going forward. Will definitely call again if anything comes up.

Dean Spurr

a year ago

After newly moving into our house 6 years ago . My wife and I have had the opportunity to use Plumbline services for an assortment of reasons , and have never met nicer employees. Recently we unfortunately needed to have a new sewer line installed due to age and breakdown of our system. The final project was completed and we are very satisfied. Prior to the final project , Plumbline advised us of a money saving way to fix the sewer line, which unfortunately didn’t work . When the final project was completed, my wife and I were charged approximately $ 8000 dollars for the first dig that was labeled as “ Exploratory “ and didn’t work. When I asked employees to explain this to the Supervisor who made the decision to over charge us, I was told he was very frustrated due to excessive work he had after he attended a conference with the president of the company, and he wasn’t going to help us with the cost . With so many incredible employees it’s sad that one person can put a bad taste in your mouth !!!

Sue Urankar

2 months ago

Jay did an amazing job. Highly recommend!

James George

a year ago

Zack arrived on time to install my water heater. He was professional and did a great job. He cleaned up after the job. He answered all my questions and explained about the required building code upgrades. He also emailed me all the information I needed for my home warranty reimbursement. Thanks Zack

Steve Larsen

10 months ago

Aaron did an outstanding job. I am completely satisfied. Replaced electrical panel with new breakers and room for future additions like EV charging.

Stan

3 months ago

Awesome job. The service man Jon Taylor was the best!

Resa Thomas

a year ago

Jonathan was a pleasure. He was extremely polite and very kind. I care for disabled adults and he had to work through the plumbing in my clients bedroom closet. He was so respectful.

Don Decker

2 years ago

Saw your ad on TV & decided to try you. Your service man that you sent out was Wyatt. He was so polite & told us everything we needed to know about our kitchen sink. Explained everything. Hope all of your service people are half as good as Wyatt. He was wonderful and we give him a A+. Also the charge was $93 with no surprises. That was GREAT! We will recommend you to everyone.. Don & Linda Decker

jason thomas

a year ago

Had a new system installed today, the crew was excellent, professional and left everything tidier than when they started. From start of the process to finish it was an excellent experience. My thanks goes out to Greg, Mario and his team

Morgan Stake

6 months ago

John did an excellent job in repositioning our natural gas regulator so our range would fit well!

Becky N

a year ago

Extremely happy with the service Justin Pahl has provided. He is professional, respectful and knowledgeable. We went from frustrated clients to fans after our experience with Justin Paul. He is fantastic!

Anthony F Czarnecki

a year ago

Garret with Plumbline Services is great. He gives updates on his schedule and progress, works fast and follows up. I have Plumbline scheduled for more work tomorrow and they will be my first call for plumbing in Lakewood from now on.

Tamir Nemekhbayar

3 years ago

They were able to schedule me and appointment on the same day. Highly professional. They even had mats and shoe covers to prior to entering my home. Found out exactly the cause of the problems I was having, and was able to get it all fixed for me in about an hour. Also, gave me advice on getting my other appliance problems solved. Very satisfied with their service. Highly recommend them! The price was reasonable. People were genuine and friendly. You won’t go wrong going with these guys.

Brian Yang

7 months ago

Josh Toney is very professional and knowledgeable. He is also very friendly and nice guy. He is on time and provide the excellent service.

Sandra Heller

2 years ago

Our technician, Stephen Calvillo, was very professional, honest, careful, friendly and highly experienced. From when we first greeted him on our doorstep until he was finished with his thorough analysis/diagnosis, he has kept safety as top priority throughout this pandemic. That was most comforting to know, and a true reflection of professionals we worked with from Plumbline Services. He asked all important questions necessary that helped diagnose the issue we experienced with our furnace. He explained everything and guided us in detail how the issue occurred, and provided helpful options to help us through this potential, expensive decision we'll need to make. He patiently and professionally answered all our questions. Highly recommended! Thank you for your great service and support!

Rudy Robinson

2 years ago

Ben was very courteous and professional. He called in advance to confirm his arrival time. He was patient to listen, diagnosis, offer repair suggestion with estimate cost, and make repair the repair same day. He was Covid-19 safe. I felt very comfortable with his demeanor and completed work.

ryansco8

a year ago

Vincent did an incredible job and provided very thorough honest feedback regarding our AC maintenance and repair. We were very pleased with his service and would highly recommend him for any future work and recommendations.

Krystal boll

a year ago

Plum line was fast friendly and efficient. They were respectful of our home and understanding of our situation. They were kind and worked quickly indoors and outdoors. 110% would use again

Dylan Tullius

a year ago

Just wanted to thank Carolyn Larson and anyone else involved for helping me out. I had just bought a new home and had expired permits from the former owners that were keeping me from completing any other work at my home. Carolyn was very helpful in solving my problems even though it was work they were doing for me with out any further compensation. I do really appreciate folks stepping up to do a good thing and the right thing when they have to work for free. As a former business owner I can say to is is how all of us should conduct our business. So sad so many companies don’t. Without this help I am not sure what I could have done so thanks again for making it easy for me to get out of a tough spot.

Karina Lopez

11 months ago

Justin Pahl was very professional. He explained all the work he performed and the reason for all his recommendations. His work didn’t feel rushed and I felt he took the time to perform a thorough job.

Joan Cohen

a year ago

When I scheduled the appointment to have my water heater cleaned and maintained, I was advised the appointment would be from 1:00 to 5:00. I called at 3:00 to get an estimate of when the technician would arrive. I was told that he was running late, and would not arrive until some time between 6:00 and 8:00. I expressed my disappointment that I took vacation time to be sure I'd be home by 1:00.I then ran errands, and came home at 4:20 to find that PlumbLine had called at 3:19 and advised that since I was not home, I would have to reschedule the appointment. I then called PlumbLine and told them I was upset because they cancelled my appointment.When the technician came, he acted like he was put out because he had to come at 6:00. He was upset that there was no floor drain by the water heater. I suggested the toilet, and he curtly replied that it would overflow. I have been a PlumbLine customer for several years, and without a doubt, this is the worst experience I've ever had with them.

Doug Misner

2 weeks ago

We’re on the VIP program and they do what they say they do. Good attitude.

Flyline Gang

7 months ago

Derek of Plumb Line was fantastic! Timely, professional, knowledgeable and efficient in his work. Will use him again if the need arises.

Maurice Holub

a year ago

Plumbline Services is an exceptional company. They offer such a wide variety of services and their customer service is always top notch. In a world where good customer service seems to be non existent, Plumbline is always there for their customers when they need it! Not only do they offer plumbing services, but they offer HVAC and drain and excavation services as well! If you are looking for a company that will take care of your needs in your home and guarantee their work 100%, plumbline is where you need to call. I have yet to be disappointed. Their ethical standards and conduct really set the bar. They embody what true professionals are really about.

Dawn Parker

2 years ago

Jay installed 3 ceiling fans in 3 bedrooms and did all the electrical !! Amazing knowledge, very prompt, good attitude and shared what he was doing so we understood!great customer service. He also gave us three price options and didn’t rob us blind like “That other company out there ( you know who you are) that price gouges all their customers. Very satisfied, thank you Jay & Plumbline!!!

Hannah Hall

2 years ago

Preston was fantastic to work with. He was able to arrive earlier than expected which was really appreciated. He was polite, friendly and very knowledgeable. Preston took the time to teach us about our system while looking for the problem. He really went above and beyond to make sure our system was running as efficiently as possible and that we were taken care of. He was fast but thorough. We will definitely work with Preston in the future for all our furnace and AC needs. We highly recommend him.

Annette Barth

a year ago

Tech Jensen came to do a routine sewer drain cleaning you could not ask for a more professional and friendlier young man. He found something a little discerning concerning my drains and immediately called his supervisor to check it out.His supervisor will be out today at a later time. How refreshing to get great service these days. Thank you Jensen for your work and consideration asking if there is anything that he could assist me with. I wish every service tech that walked through my door would be a tech as friendly and hard working looking after the client. Thank you, Jensen. Plumblime you have valuable employee that will serve your company well.

Valerie Rauscher

2 years ago

I had Curt add three outlets to a wall for built ins to be added later. He explained how he would install them and was able to connect a couple that needed a switch back to the original switch plate so he didn’t need to add a new separate switch. I was happy about that. He went over cost for what parts he needed. So I knew the cost right away. I had him update all smoke and CO detectors in the house. As well as add a power serge bracket to the house outside panel to protect all attachments to electrical inside my home. He was great getting it all done in good time and cleaned up well afterwards. Very courteous, quick and knowledgeable. I will use this company again.

Jake H

3 years ago

I can’t say enough great things about this company. We had our furnace recently go out, so we did our homework and landed on Plumbline. Wayne assessed our current system, and we looked at the best options that work with our budget and our home. We could tell he was looking out for our best interest. He followed up quickly and was honest. We ended up replacing both our furnace and AC unit. Mark, Jesus, and Richard led the install. They were all very courteous, friendly, and professional. They did a really great job with the install. It’s been a month since the install, and we are very satisfied with the Carrier system and their work. Highly recommend this company.

Tamara Rutz

a year ago

Our service tech was Ryan and even though he couldn't completely diagnose the problem, he was friendly, competent and informative. Our furnace is old so he left us with information for a repair cost and a new furnace. Now we just need to make a decision. Thanks Ryan for making us feel comfortable.

Shane Andersen

2 years ago

The representative (Bobby)showed up on time and communicated with me before the appointment so I knew when he was coming. Upon arrival he was very friendly and professional. He started by giving me alot of advice on different tips to keep my system running most efficiently. He then went to work on inspecting my system. He spent over an hour inside of my heating system and took dozens of photos. Upon completion he provided me with a very detailed breakdown of the status of my system and took time to answer all of my questions. I was very impressed with his knowledge, professionalism and friendliness. I will absolutely use Plumbline in the future and would highly recommend them to friends and family! Thank you Bobby!

Alyce Hamilton

a year ago

Justin Harris did an excellent job diagnosing the situation and explaining the options available. All was resolved quickly on a weekend when we’re under a heat advisory … saved the day!

James Gregory

a year ago

Had a ball valve failure on my sprinkler pipe and an old water softner that was never used. Pipes were somewhat of a cluster and Matt cleaned it all up! Matt did an excellent job...very happy with the result!

Paul Bergstrom

a month ago

Great timely service from Howard who cleared the problem effectively.

Tom Schmauch

a year ago

Tim did an amazing job. We have a newer house and noticed the furnace leaking onto the air filter after only 14 months. Tim quickly diagnosed and corrected the original installers error. Definitely recommend.

Carrie Brooks

a year ago

Jacob was great! On time, very professional and got the job done in very little time. I would recommend this company for anyone with issues with their plumbing. Thank you so much!

Ken Mathis

a year ago

I really appreciate how the technician went above and beyond to find and install the replacement part for a 50-year old heater, so I could have heat in the middle of a blizzard. Combine that with his friendly and professional demeanor, and it made for a very pleasant service call.

Juan Munoz

a year ago

These guys are the best. This is the second time I’ve used them and every time they are extremely professional, timely, and don’t waste time/money doing extra services I don’t need.The problem with so many constructors is they subcontract and you lose a ton of quality of work when that happens. Plum line has direct hire plumbers and the difference is truly amazing.I cannot espouse the quality and punctuality I have received on both occasions I have used this company. Whenever I have plumbing needs in the Denver area, I will always call plumbline.

Blair Cundall

3 years ago

Plumbline Services is great. We have used them for multiple things and they always provide quality service. Most recently, Brian helped us with a kitchen sink and was friendly, professional, and fast. He gave us options on services based on the price points we wanted to stay within so we didn’t feel pressured into paying for more. He also came out on a Saturday which was helpful!

shortie stewart

2 years ago

Bryan was very professional with service. He was to install a nest thermostat with a c wire adapter which I purchased. However, he was unable to install thermostat because he didn't feel he was able to do installation due to our system being built in 1997, and felt a more seasoned electrician would be able to do installation. I appreciate Bryan being upfront and honest and giving us the option to reschedule appointment with a veteran electrician who may be more familiar with our model furnace.

Laurie Freeman

a year ago

Cody was very professional and knowledgeable. He explained the issue to me and what my options were. He was very pleasant and courteous and I will use Plumline again and request Cody.

S Jackson

a year ago

My cousin asked me to help her find someone to look repair the combustion draft fan at her deceased father's house. I saw 5 star reviews for this company and said try them. I am not sure if it is the technician they sent out, but the service was not 5 star. The tech showed up and said it would be $140+ for him to do anything. My cousin was told $49 to diagnose and it would then be included if they did the repair. The tech found the combustion draft fan siezed and said it wouldn't be worth it to repair it since so many made up things were wrong with the 25 yo furnace and he wasn't sure if he could get the part. Better to spend $6k to $10k on new furnace. I am not sure if it is because they are females that the tech felt comfortable spouting this nonsense. Long story short had someone else look at it, got the part and repaired the furnace for $300. Too bad can not count on many reviews at 5 stars for reference.

Sarah Gilmore

a year ago

Last week the Plumbline guy Ran a camera down the sewer line and told me it was ‘the worst sewer line’ he had ever seen, and that I needed to get it replaced immediately. The bid was $20,000!! The video was very poor quality, so even when I sent it to other professionals, they could not make any determination from it. Today I had HydroPhysics and 24/7 Drain come out at the same time. They roto rooted the line and took a quality video. Outcome: the entire sewer line is intact, and there was only a root intrusion near the city main which they ground out with the rooter. Plumbline was CLEARLY either highly incompetent, or more likely flat out dishonest about the condition of the sewer line. VERY DISAPPOINTING INDEED. How can they sleep at night?? I’m disgusted!

Glen M. Taylor

2 years ago

Preston Walker was the service tech for my AC issue. He was awesome! He demonstrated a great deal of expertise. He was very professional. Everything is working great now. I really appreciated the excellent customer service! Thank you.

Michelle Strong

3 years ago

They were SO quick in scheduling time with me. They quoted me 9-1 as a window and Alex came over right at 9. They text me his picture and interests before he arrived, which I thought was an amazing safety and personal touch. He was quick, was awesome to my 2 kids, and so professional. Would HIGHLY recommend to everyone to use this service. Will definitely save as our go to plumbing service.

Nick Bakken

9 months ago

Plumbline came out the same day and cleaned a drain for $93 that Roto Rooter wanted to charge $750 to clean. Donovan was very professional and friendly.

Tom Avery

a week ago

I’ve reviewed Plumbline before but I had another experience with the company today. The technician’s name was Bryan. He was timely, efficient, and understood my furnace. I am grateful for his competent help.

Bob Curfman

a year ago

Jonathan stayed to finish the project into the evening and did a wonderful job and I would recommend him to anyone. His international economics degree from UDenver is invaluable in taking care of our plumbing needs. He’s awesome thanks

Austin Simmons

11 months ago

Wyatt was professional and communicated all aspects of the work in our home. The problem was determined and possible solutions outlined. Thanks again for the great service.

Sefra

a year ago

Jonathan was on time and professional. He was very efficient and even took the time to install my gas range after he completed running the new line. He answered all our questions. Excellent work!!!!

Event Bartenders

3 years ago

Steven was very friendly, informative and genuine when he came to our home. Even with just me and my 6mos old baby here, he was very professional and made me feel very comfortable. He made things quick and easy and told me everything he was looking at and evaluating while he was here. Thank you for helping us stay warm in this snowy weather! Would definitely hire again!

Earthly Touch

9 months ago

You guys are the biggest crooks!!Hope you loose your license…due to wanting to change out non broken parts and refuse to listen to customers. You people taking advantage of the ones who doesn’t understand plumbing issues. Wanting to change out a water heater when the only thing is wrong is the pressure control valve…just for the sake of making more money off of non knowledgeable folks. Shame on you!!

Emily MacIntyre

a year ago

This company is great to work with from the sales representative to the installers. In a cramped space and with a complicated house, they installed a furnace and water heater leaving the situation better than they found it. They put rugs down everywhere so as not to damage floors and were respectful of my home.

LC

a week ago

All of the above. Knowledgeable technician and got everything accomplioshed.

Tim Barajas

2 years ago

THEY CANCELLED AT THE LAST MOMENT! I had an appointment scheduled for over a week and the same day they cancelled the appointment. Not only the same day, but at the time they were supposed to be there. They charge a trip charge of $49 and the only compensation they would give for cancelling was to not charge the trip charge. They wouldn't have charged that anyway, when I paid for the service. This is so unprofessional to treat customers like this. It has been 90-100 degrees and they left my 83 year old mother without the cooling option that they were to provide.Reply to owner response: If your implying this was a fake review, because you cannot locate me, that just points to your companies lack of organization. My appointment was rescheduled, but they didn't send me a confirmation like they did the first time. They probably messed up the rescheduled appointment also. And you had a chance to make it right already and you offered nothing of the sort.

dalia salahuddin

a year ago

Todays service using Plumbline was no less exceptional than any other experience I’ve had with this company. These guys were able to repair all of my heating, cooling, plumbing and electrical issues I’ve ran into as a new homeowner. I will continue to be a VIP member for as long as they will have me ! Thank you!

Pam Martinez

2 years ago

Zach came by to do an electrical inspection. He called to tell me he would be to my house in 30 minutes. A text was sent from Plumbline to inform me that Zach would be to my home within 30 minutes along with his picture, professional credentials and hobbies.Zach was very professional, courteous and knowledgeable. He took a look at my electrical box and answered all my questions. He also addressed all my concerns and how the process works doing electrical changes to the box. I really appreciated his honesty. He sent me a estimate. Zach told me my current electrical was safe and didn't need the changes I was considering unless I really wanted the cosmetic changes.

Brad Taylor

2 years ago

Brian was very professional & polite. I really appreciated his knowledge & honesty. He was kind enough to explain all aspects of the AC unit, furnace & AC coil. I learned a lot! I let him know that I really appreciate the service advertised on TV is 100% true. Great experience (if you are in the unfortunate situation to need HVAC service! ). I highly recommend Plumbline Services & that is all based on my experience with Brian. That dude really knows his sh*t! ;) It’s great to have had dealings with a service/repair company that I KNOW is not out to up sale & be condescending to the naive client. 👍👍👍👍👍

Caitlin Peace

9 months ago

Tony was incredibly professional, thorough and helpful when it came to our furnace maintenance!! Really helped us out and we will be using them again.

Jeffrey Smith

3 months ago

Hunter did an amazing job explaining things. Highly recommend!

Bill Emison

a year ago

Happy with the service provided - install crew was knowledgeable and very tidy. Equipment is excellent (Carrier) with good service plans for home owners. Recommend!!

John U

2 years ago

I’ve been using this company for years with great results until about six months ago. The last two times I have called them they We’re supposed to give me a call when on route. This didn’t happen.When it’s for myself or one of my rentals it’s not a problem but when I do it for a family friend who is 78 years old and almost blind it’s very much a problem. She did not know where the clean out was or how to tell the tech what to do. And results numerous phone calls trying to figure it out and I had to talk to the tech who is supposed to call me so I could meet him and show him.After asking for a supervisor two different times I finally got a call and they decided to turn my account to a commercial account? That doesn’t make any sense when they’re all residential homes and not commercial buildings?So I said oh great what kind of perks do I get with the commercial account? Absolutely none we’re just going to charge you 2 1/2 times the normal fee of $240 instead of 93? I said what kind of good business practice is that? Dead silence on the line. After talking to the rep, it sounds like they’re going through management issues? You can say that again.The last two or three times I’ve tried to call them early in the morning it had been at least 1 to 2 to 3 days to get a tech out there one in years past it was the same day. I guess it’s time to shop for someone that is looking for referrals and repeat business? Maybe they’re getting too big for their britches.Update: I just heard from Lee the manager. I explained to him the situation. He totally got it and understood and plans to talk with Chris to make sure that everyone is on the same page.I explained to Lee that I had a lot of rentals and help a lot of people and have referred plumbline because of past service excellence.It looks like the Miscommunication has been cleared up. And because Lee did call and seem concerned I will give them another chance.

Harry Ladewig

4 years ago

From the time we decided to go ahead with a new cooling/heating system, only three days went by. Amazing. The team arrived promptly early on the scheduled install day and got to work. However, if I hadn't noticed a portion of the grill around the compressor being smashed in and impacting the cooling fins, I am sure the install team would have installed the damaged compressor. It was positioned in the install location, one of the connecting tubes was inserted, and the soldering equipment was ready to go. To their credit, when I called and advised Plumbline of the situation (the team leader had driven away to get filters we were told, so I couldn't talk to him), a new compressor was obtained and that is what was installed (only one vane of the grill on the new compressor was bent and it didn't impact the cooling coils. The install team bent this piece back to where it should have been.) The install team was very hardworking. They put down a cover over our carpet to keep it clean. When they were done, there was still some clean up needed in the install area. We found a considerable number of screws spread around on the floor. The electrician on the job provided some requested information about additional work that could be done to our electrical panel if we decided to pursue it. Overall, we're happy with the work that was done, but are glad that our own vigilance prevented a different outcome.

Paul Moline

2 months ago

Very professional in diagnosing the problems. Offered several different levels of repair and replacement.

Greg Holmes

2 years ago

Well done. Dominick always does a professional job. We appreciate him and he’s a fine gentleman.GregHe’s a problem solver for sure! I admire his determination and stick-to-it way of working! We are going to enjoy our new sink and think of him often while doing it!Sharon

Melissa Padilla

10 months ago

Great service! They were professional and polite. I would definitely recommend working with them. We look forward to using their services in the future.

Matthew Lindsey

3 years ago

I call these guys a couple days ago and was able to get right on there schedule. The customer service was great and they are currently offering a $93 or free drain clean. They told me about the offer which was great. The technician was very nice and showed up on time and overall did a great job.My only problem was there special is “$93 or free”, the tech had to pull my toilet and said well this is an additional $75. I started off nicely telling him that it’s $93 or free he refused so I had to get his manager and that managers manager involved. I explained nobody on the phone when I set the appointment indicated to me that IF there is additional work or the drain wasn’t easily accessible that there would be additional costs. They ended up waiving the $75 charge but I explained to them that it would have been fine if I was told that upfront. Not when the tech gets here etc.I asked the manager to explain to there appointment setters and provide further training about setting customer’s expectations. I hope they do that in the future because other than this one issue they were great from the first call to the final goodbyeI’m giving them 5 stars because they made things right and the customer service and the technician Robert was great. I will use this company in the future

Susan VanDyke

2 years ago

Ryan was Excellent! Very personal, thorough, and competent in addressing my concerns about the performance of my heating system.I especially appreciated the time he took to explain in detail exactly how the system works, and what potential problems I might face in the future.I would recommend Ryan to all my neighbors and friends without hesitation.Sincerely, Susan Van Dyke

Steven Koons

2 years ago

Very knowledgeable and offered multiple options to resolve our HVAC problem. His pros and cons of each helped us decide and he worked quickly to implement. Very thorough and pleasant and eager to answer questions. I will ask for Zach in the future!6/17/21 - Curt installed 3 remote-controlled ceiling fans for us today. 1 fan was a replacement, but the other 2 required accessing our attic and adding the proper fixtures and electrical tie-in for operation. He did this on a 97 degree afternoon and did so without complaints. He also took the time to adjust the 3 remotes to work independently with their matched fan. He was thorough, communicating throughout the process, and left the work area spotless. He also offered some advice on an outlet by our outdoor pond and we will request Curt to complete that change. Very, very pleased with his work, experience, ideas and communication! He represents Plumbline extremely well.

Kimberly Palladino

4 years ago

Wonderful customer service! The dispatchers were friendly and helpful. The plumber, who came to my house was Austin. He was so knowledgable, respectful, and explained everything he was doing step by step. He put on booties every time he came inside the house (not necessary but very appreciated). They are pricey, especially after hours, but I would recommend Plumbline... sometimes courtesy and quality work is worth spending a little more

Art Brown

2 years ago

Ryan was awesome. He explained what the issue was and while we were expecting the boiler to need replacement, he showed us it was a controller issue instead and he fixed it right away and savedus thousands over boiler replacement. We have used Plumbline 3 times now and have always been happy with the result and will continue to use them in the future!

Judy Graham

a year ago

I've used Plumbline on numerous occasions from air conditioning problems, furnace issues and today constant running water in the toilet. Today Brian came out, assessed the problem and fixed it immediately. I have also had Zach W and Cody before with the same resolution to my problems. I highly recommend Plumbline for all your plumbing problems.I had Plumbline out once again due to water running underneath my kitchen sink. This time i had Derek and he was the best. Showed me where the problem was, fixed it and showed me the quarter sized hole in the copper pipe. He would get ten stars if I could give them to him. I highly recommend him and Plumbline.

Steve Krutzsch

10 months ago

Noah was great and cleared the line pretty quickly! He explained the proc as very clearly and made reasonable recommendations to prevent this from continuing to happen! Thank you!

holmes gwin

a year ago

Matt was awesome. From the moment he walked into my house, I felt completely comfortable that he would be able to solve my problem in the most effective and cost efficient way possible. Great guy. I would trust him with any job.

Steve Black

3 months ago

Technician did the work and explained everything very well. I would use them again

Larry Ayres

2 years ago

The Tech-Jessie was very professional, very polite and very thorough. Notified when he was 15 minutes to arrive. He called out Kurt for camera assistance when felt there was a bigger issue. Both took care of us, gave recommendations to improve our drainage issue. They took care of clean up area's. We Highly recommend Plumbline.

Nathan Schram

2 years ago

I would give this company a 0 star review if possible. I had a scheduled appointment with them for an AC service in the afternoon (6/17/21). 30 minutes into the appointment window they called and told me they had to bump my service due to the technicians previous appointment running late and would only be able to reschedule my appointment for the first week in August (8/1/21). If you want to have AC service work done, call any other company and don't waste your time with Plumbline. Will never use this company and will be tell anyone getting AC work done to use someone else.

William B

a year ago

Not my first time using Plumbline, and definitely won't be my last. Professional, knowledgeable, and honest technicians not only perform the services, but are happy to educate as well, and give tips on how to prolong the life of your furnace. Thank you!

Katherine Babcock

a year ago

Steven did a fantastic job - he took the time to explain things to me thoroughly and really went out of his way to answer my questions. He was even exceptionally kind to my (overly yippy) dogs. From scheduling to periodic updates throughout the day to Steven's attention to cleanliness and the amount of time he spent going over my furnace issues and options, I couldn't be happier with Plumbline. I will use their services again and highly recommend this classy company!Edit: My original review still stands. I just has Plumbline out again to fix a slow drain. I called this morning and they were able to send a tech out this afternoon. Wahoo! Mike was excellent - he really explained things thoroughly and even found a part that wasn't working, so he found the part name for me online and told me where I could get it cheaply. I truly appreciated that! He was clean, thorough, friendly, and professional. He quickly fixed my drain, and everything is working perfectly again. Definitely worth the cost!

Arthur Kuramoto

a year ago

We are just getting estimates now. Richie from Plumbline was very courteous and friendly. He was also knowledgeable and was able to answer my questions. We liked him very much.

Thomas Harrison

a year ago

My experience with plumbline services and the technician Ricky was awesome. He is very professional knowledgeable and honest. I will use plumbline in the future if need be and recommend them to family and friends.

Linda Wells

a year ago

I desperately needed a kitchen drain unplugged. PlumbLine answered my call after hours and was able to send a plumber the next morning. Everyone was very courteous and helpful. I will definitely use them again:)

Lucy Esquibel - CDHS

6 years ago

First, I was so pleased that Plumbline was able to accommodate the date I requested on a short notice. They kept me informed of the time window & names of the gentlemen that would be coming out to my house.Second, when Erik R. arrived he was thoughtful enough to cover his shoes with shoe protectors... which I told him there was no need to. He was very personable and went straight to work with my electrical problems. He took the time to explain to me in detail what my electrical problems were and what remedies I needed. He was willing to help me with the safest option that I was financially able to afford. He was very patient with me and answered all my questions. He took before and after pictures to explain/show the work he done. He was very knowledgeable and professional.Third, Josh came to service a separate issue I had the same day...a plumbing problem. He came in, accessed the problem and went straight to work. He knew exactly what the issue was and fixed it. What an expert he is.I appreciate the professionalism and expertise of Plumbline staff/employees.I would recommend any day.

Steve Nanino

a year ago

I had a great experience. The wait time for an appointment was one day, the two men were super professional, on time and got our toilet fixed all for a great rate. Two thumbs up.

Megan Casados

6 years ago

Justin arrived early and was friendly and professional throughout the job. He gave me several options to choose from, allowing me to customize my budget. He and his partner completed the work within 3 hours of giving me a quote. They also took plenty of time to explain all of their work and make sure I was comfortable with everything before they left. Overall, I was very impressed with the quality of work and service from Justin and his partner. I would recommend them for any home electrical job.

Kalomira Reger

a year ago

All my interactions with the folks at Plumbline today were excellent. The office was able to fit me in today and sent Dominique out to unclog the drains. He was efficient, clean, and made sure all the clogs were taken care of, I highly recommend Plumbline and Domenique! These guys were awesome!

Liz Maslow

a year ago

Justin was awesome. Helped resolve my furnace issues so I finally have heat instead of cold air. Explained the issue, fixed my problem and didn't charge me an arm and a leg. Very positive experience thank you Justin

Cris Harlow

2 years ago

Jay F. came out to my home and did an electrical inspection. He did an amazing job of both explaining his findings, and recommending solutions. One of the issues he identified was able to be fixed right on the spot! I thought I’d have to set another appointment. Overall I’m extremely pleased with the service I was provided and the information I was given! I fully intend to use this company in the future, and to request Jay for my electrical services.

Rinh Pham

a year ago

Noticed that my basement main line was backed up when we went to put away our Halloween decorations. We called Plumbline at 10 pm and they returned my call by 10:30 pm. They sent out Jesse Loback the next morning and he arrived promptly and on time. After a few minutes of investigating, Jesse discovered that a piece of rubber was blocking the drain. He removed it and everything was fine. He didn’t charge me anything, cleaned up the and mess, gather his stuff and left. Thank you Jesse and Plumbline. We will definitely call Plumbline for any future plumbing problems.

Victor Vazquez

2 months ago

Arrived on time, fixed issue, provide advise and very friendly.

Andy Hite

2 years ago

Called and got an appointment within 24 hours which was fine as this wasn’t an emergency. Ben called 15 minutes before he arrived as promised. He was very professional, inspected the problem and got to work. Explained the issue that he found cleared the block in the line and left the area cleaner than he found it. Ben has a great personality and offered to trade his services for my Labrador 😄, if his landlord would of let him have a dog. Thanks so much another great experience with Plumbline!!

Braden Reiter

a year ago

Richie was great. He explained everything and made some suggestions that saved me money. He then went right to work and got the job done and it all looks and works great.

Justin Griffith

a year ago

Came out and did a great job unblocking drain. Was a tough job in crawl space and unfavorable conditions. They stuck thru it and worked till 8:00 in the evening making it happen. Would certainly call again.

BERNADETTE MORENO

3 years ago

Christian was great! He was very through and knowledgeable explaining what work he would he would complete the costs associated, etc on current issues and potential upgrades in future regarding heating solutions. His customer service and friendly personality is exceptional. Very Pleased with Plumbline services and definitely happy furnace is operational again!! Thank you kindly!

Jonathan Rolf

a year ago

Brian was great! He explained everything thoroughly and in an easy to understand manner. I definitely feel like I got my money's worth by having him look over our older furnace and AC.

Maharshi Desai

7 months ago

Prompt response, great, reasonable service. Brian was thorough and professional and did a great job fixing our issue.

Zornitsa S.

3 years ago

I just had a great experience with Plumbline Services. From booking the appointment to finishing the work they did an excellent job and I can’t recommend them enough! Jonathan, who unclogged both of our bathroom sinks, was very professional and took the time to explain and walk me through the process, before he began the work. I really appreciated that and I’m grateful I called them.

Becky Ferrell

a year ago

Wanted a main drain maintenance cleaning, and opted to have a second kitchen drain looked at as well. With some suspected root and/or pipe issues, a courtesy camera scope was done soon after, same day. The kitchen drain was the main culprit, and solutions/options were clearly provided, along with an immediate estimate. Never great to hear about plumbing problems, but I appreciated the honesty and options provided.

Michael Eaton

2 years ago

Brian was on time, professional and did an excellent job performing maintenance on our heating system. I was extremely impressed with the work performed and the very reasonable amount we were charged. I highly recommend this company and Brian. We will use them again.

sue hrin

a year ago

Donovan did an excellent job! He was very thorough in diagnosing my plumbing problem and was courteous. I highly recommend him!

Robin Dillon

2 years ago

From first contact through job completion, Plumbline was quick, efficient and affordable! My technician Chris was able to respond quickly. He located and resolved the problem within 20 minutes! I will definitely keep their number and use them again without hesitation!

Steph Bruegge

a year ago

Mike was very professional & knowledgeable about the plumbing repairs I needed. After detecting the problems, he was able to do the repairs in less than an hour. Highly recommend!

Micheal Frichette

a year ago

The service technician (Mike Yesalusky) was courteous and knowledgeable about my system. Explained what he was doing and provided pictures and an explanation of how the system was doing. I am very pleased with Plumpline services.

Deborah Gibbons

2 years ago

Plumbine Services was hired to install a new air conditioner, thermostat, and a electrical sub panel. The pricing was fair and the work done was professional and they were considerate. We are very happy with the experience. Jay was the lead tech. He and his apprentice techs Joey, Chaz, did a great job and really knew their business. Ritchie the electrician really made the wiring in the sub panel look clean not having a lot of space to work with in the panel. Gary, the project sales person found us the right system at the right price. This was the right team, company and equipment for us. We would do it again and recommend them highly for you service needs. Thank you Plumbine Services. Great job.

Katy Park

a year ago

I have used Plumbline in the past and as before they were quick to respond and very professional. They assessed the problem thoroughly and explained what repairs would be needed. Sometimes hard to hear but in an older home bigger problems occur and are necessary to fix. They offer a quick turnaround as well.
Nice guys!!!

Patricia Warren

2 years ago

Out of about 15 other companies, Plumbline was able to come out the soonest. Their tech, Christian was very polite, professional, and thorough. He explained everything, showed me before and after, and got our A/C running smoothly. I can't say enough about the experience, from start to finish, with Plumbline.

Laura Bergroth

10 months ago

Shawn was here well before the scheduled appointment which was great. Resolved my clogged drain quickly and provided tips for prevention.

Nicholas Shipman

a year ago

The technicians that we had come out to unclog our shower drain (Luis and his trainee that I can’t remember his name unfortunately) we’re absolutely great!! They were able to clear out the clog quickly and completely and were super communicative and informative as they were doing it. We would definitely use Plumbline Services for anything plumbing related in the future!

Orlando Gallegos

2 years ago

Alex came out to our house to inspect. He was very professional and courteous. He explained everything he found to me and gave me options. He was able to make repairs today and leave us with working equipment. I was very happy with his service.

Lori

2 years ago

Everyone was timely, professional & friendly. They explained their findings every step of the way & what needed to be done to fix our clog sewer pipe. Bill was knowledgeable & helped us get things moving quickly. Ricky was also very knowledgeable & made sure we knew what to expect & how much things were going to cost. He was also able to get us a discount on the pipe replacement. I would recommend Pipeline in a heartbeat!

Jeannie Mathews Connally

2 years ago

6.8.21 - We had Plumbline come out since we were having a problem with the power to our pond, or so we thought. Curt Russell, the technician, walked my husband through testing the pump and the power outlets. It turns out that the power outlet to the pond is working fine but the pump needs to be replaced. Curt is so very knowledgeable about electricity, along with many other things. He took the time to explain some other things to me that I had questions about, including their VIP service. Going forward, I told my husband we need to request Curt as our technician when we need some electrical work done. I totally trust him!! (Unlike another company we used in the past, who misdiagnosed the problem and changed a same fortune.)Previous review - I originally had given Plumbline a very bad review because of a problem I had with their Customer Service after a nice technician had made a service call to my home. Since then, I received a call from the Manager, who had listened to the recorded call, and he personally took care of my issue. He had another technician, Jonathan, come out to work on the issue. Jonathan did a video conference with the Manager to make sure everything was resolved. Not only that, Jonathan pointed out another potential problem, which I need to schedule service with Plumbline to fix. I am SO very impressed with this company. I will be scheduling any future service with them. I highly recommend them!!! I greatly appreciate everything Plumbline did to help me.

Matt Chambers

a year ago

Plumbline was amazing. Total professionals from the word go. Team was on time, friendly, professional, clean, efficient - everything you want from a crew. Highly recommend.

Melissa Koons

2 years ago

Curt was awesome. He installed a ceiling fan for me where there was no existing light and it works great. He also updated my fire alarm because he noticed it was old and not working right. Great service and expertise so I know that it’s being done right.

Richard Storick

a year ago

The team came to unclog a kitchen drain. The two were professional, did the work very quickly, and made sure everything worked fine and things were cleaned up before leaving. Very good job and will use their services again.

Joe Ozaki

a year ago

The team installed a new furnace after damage was found in the previous system that was life threatening. Their work was done efficiently and completed in half a day. They took care to protect the flooring. They gave good instructions for running the system.

Keith Buswell

a year ago

Jon Taylor has been a repeated service tech, and always a pleasure to have onsite.
He is very detailed and thorough, and his politeness goes above and beyond.
Thank you,
Keith Buswell

Tan Smyth

a year ago

Justin H installed a new AC unit for us, and he did a top-notch job! Plumbline has been affected by the post-Covid societal issues like every other business, but if you can hang in there past the bureacracy and staffing issues, their HVAC techs (such as Justin H) are excellent. I am awarding 5 stars for the technical expertise and the professionalism. Plumbline is expen$ive, but they were available and their warranty and product line is excellent.

Willi March

6 years ago

When my AC went out, the guys at Plumbline were quick to respond. Jeremiah came out first to see if the AC could be fixed, but the unit was a 1999 model and needed a lot of work. Once I decided to look at new models, Josh was at my house within 15 minutes to measure out everything and discuss options. Both were very professional and made me feel comfortable to use them for my services. The installers, Christian and Andrew, were the best contractors I have ever had in my house. They were courteous, professional, clean, and timely. They explained everything they were doing and when the job was done, I knew I had a great new system. They went over how to use everything on my new system and spent the necessary amount of time making sure I knew how to maintain and work it all. I will definitely use Plumbline for any household needs in the future and highly recommend this company!

Ricky Ariatti

8 months ago

Zack was incredibly professional and great at answering any questions I had. He was fast and handled everything in a timely manner.

Chuck Lau

2 years ago

Zack was absolutely awesome, very friendly and made sure to listen to my concerns. He is also extremely knowledgeable and was able to get my plumbing issue completed in a very timely manner. Zack is one of many reasons we look to Plumbline for our plumbing, heating/cooling needs.

Lainey Garraty

4 months ago

Xena was an unexpected pleasure to work with. She was badass....and knew her stuff.

Christine Herbeck

2 years ago

The technician Michael went above and beyond trying his unclog a very packed drain.Worked 2 days at no charge but it was too packed up. His customer service was beyond remarkable. I would welcome him into any of my homes when I need plumbing service.He requested help when his equipment couldn't break through the severely impacted drain. They sent Zack S out, and again an extraordinary technician. Got it finally diagnosed horribly clogged pipe! Replaced pipe and fixed a broken pipe I had in the meantime ! Ben came in to do final snake of drains, I have to say they have not drained this well in over 10 years. This team all worked so well together to make me a definite customer for life !

James Boaz

2 years ago

Service Tech was very professional and provided the service needed to repair our central air-conditioning unit.He contacted us 30 minutes prior to arriving allowing us to be prepared for the visit. We had an 8 A.M. to 1 P.M. window for the service. Tech called right around 8 A.M. and it now allows us the remainder of the day for ourselves!Unit was repaired and we discussed future options for maintenance and possible upgrades for air quality improvements.Thank you!

Jack W Fletcher

3 months ago

Mike is an excellent plumber. Very professional and personable.

Brandon Lambert

a year ago

I called in to schedule an appointment for a plumber to do some work. I was told the only way they could schedule an appointment for me is if I purchased their annual VIP package for $200. That money didn't go to any of the services I need, but I would get a discount on an unknown cost that hadn't been quoted and an AC tune-up I didn't want. Quite the scam.

Darwin Niekerk

a year ago

Justin did an annual HVAC maintenance. He explained everything he did and was very efficient. As usual, I am very pleased with the quality of work from Plumbline. Great company, great technicians. Highly recommended!

LaLa

4 years ago

Jay Field did an exceptional job! He is an excellent customer service representative for your company.Jay was on time, efficient and skilled. He knew exactly what to do when he arrived at my home to diagnose the problem. Jay spent time to thoroughly explain the results of the tests he performed, the outcome of the tests and his recommendations.I really appreciate Jay's work. I am more than satisfied with the service I received.Thanks Jay!!!

Robert Duval

a year ago

Alan showed up on time and prepared to install our motion sensored flood light and camera. The flood light and camera worked perfectly and looks good. The wiring is secure and appears to be safe. I highly recommend Plumbline and specifically Alan for this type of work.

Marry Cohn

5 years ago

Zach was amazing when he walked through the door. He kept my house nice and clean which I greatly appreciated!!!! He walked us through the very thorough inspection and made sure we understood everything he was explaining. Just an amazing overall experience! Definitely calling plumline services for all our needs, if the inspection was this awesome!!!!

Kelly Carlson

3 years ago

This was the first time we used Plumbline Services for some electrical work. We had several issues in our house that needed attention. Our technician Scott was very professional and was able to help us with all of our needs. We had a list of things that needed to be replaced and I truly thought it was going to take all day but he was able to get everything fixed in a short amount of time and reasonably priced. Definitely glad we called Plumbline!

Cory Harriger

a year ago

The technician (Asa) was great. He was friendly, explained everything he was doing, shared some recommendations and was very thorough and knowledgeable. I have used Plumbline for many years now and would highly recommend to others.

Lora Torres

a year ago

This is the second time I've used this company and I'll definitely be using them for any future issues. Very professional and you can't beat the price for the service they provide.We recently had our bathroom remodeled and the shower drain backed up within a week of the remodel. We had a technician come out this morning that was able to identify and clear up the issue within 30 minutes.

Chris K.

a month ago

Dylan was excellent. Very nice & professional.

Linda Sangster

3 years ago

I’ve never had to call a plumber before and this first time turned into a fabulous experience. Making an appointment was easy. Bill called to confirm his appointment and arrived on time. His work was focused and very professional. He kept me informed during the process and cleaned up after. I would call them again if necessary.

Paula Britton

2 years ago

My tech Anthony Mitts was awesome. I have had two folks out in the past two years and still had a problem with my AC this year. Anthony was through and showed me problems no one else ever mentioned! He is my go to guy for AC and HVAC issues.in the future. Very professional and polite.

Rosemarie Watson

2 years ago

Wyatt was an absolute pleasure, he was very polite and friendly and explained to me what was wrong with my drain and how he was going to fix it. He did a great job cleaning up and moving my washer and dryer back. Very pleasant experience.

Sis Tackitt

2 years ago

The water faucets for my washing machine needed to be replaced. The faucets, including a new box, were done in 2 hours.This is my 3rd experience with Plumbline; I'm very happy with their work! All of the technicians are knowledgeable, courteous, prompt and considerate of property.I highly recommend Plumbline!

Russell West

a year ago

Service tech replaced water heater pressure relief valve which was done professionally. 3 star rating given because tech parked tall panel van in driveway without first getting permission, subsequently found out later large 3+ inch diameter pine tree branch was broken off. Called Plumbline Services to report such, received apology from receptionist, but no further contact from company.

Kevin Ferry

3 years ago

MESSAGE I just want to let you know that we are very pleased with service your company provided today. Starting with scheduling the appointment earlier this week and the with the confirmation phone call this morning to let us know you were on your way and an ETA. I want to specifically tell you that your technician Jordan was professional, courteous, and prompt. He confirmed what we wanted for a repair and provided/explained alternative options. After discussing the plan he got right after it and completed the repair and verified his work. A very pleasant experience and outcome. Thank You!

Rachael Miller

a year ago

Larazo provided outstanding service! Our house was built in 1940s so plumming is old and fragile. He was professional, informative, genuine and transparent! My young boys and hound dog also really liked his warm empathetic character! He provided great advice with how to save existing plumming and planning for the future. I highly recommend Larazo!

Tiffinie Sampson

2 years ago

ABSOLUTELY Horrible!!!!Would not recommend to use for AC/Heat repair.I was scheduled a week prior and they called in the middle of my appointment time to cancel on me.I called several times to explain the importance to get my AC repaired due to weather and one employee had the audacity to blame ME for canceling on them. Absolutely incorrect.They did not seem empathetic or like they cared that the situation could be dangerous for my family (92+ in the house)If you use them, ensure you have a backup plan, however, I would not recommend.Unprofessional and unreliable

Derek Champagne

2 years ago

Jensen was an absolute professional and understood that I needed a service done quickly and in the right way. Within 30 minutes the drain was unclogged. Jensen even gave me an idea of what he pulled out of the drain with his snake machine and how I could take good care of it in the future. Highly recommended!

Ashley Wenger

4 years ago

Very professional and high quality as always. The dispatch team did a great job communicating. The on-site rep kept me very informed and clear on what to expect and status. He demonstrated deep knowledge of specs and regulations, quickly honed in on the problem and got it resolved, and educated me throughout on safety considerations and options. I will definitely use them again.

Dylan Anderson

a year ago

Had a technician out to tune up our furnace. The technician was very professional, explained the process, and gave us a good summary after the work was done. Feel confident that our furnace will be going strong this winter after his visit.

Lori Connolly

a year ago

Kudos to the whole team who helped us investigate & solve our kooky plumbing issue. Faran, Jeromey, Chris, Derrick, Christian & Levi were all great. They were thorough, smart, and endlessly patient through our 100 questions.

Seth Miller

2 years ago

They showed up as scheduled. The plumber was actually really nice and professional and explained everything in detail. Unfortunately he caused a leak and water to soak through our ceiling. He was very apologetic. We were told that someone would contact us immediately and send someone to repair it since it's our only shower. Did not receive a call as promised. We called couple times and was finally able to reach an operator. Was told someone was coming out between 7and 11pm. Noone came. We are left high and dry without a working shower. Pretty horrible service

Jennifer Tucker

3 years ago

They were awesome. I places a request late Friday night and I received a call little past 7 AM on Saturday morning. Saying that they have me down from 11 to 1 to get my drain looked at. I then received a call around 9 o’clock saying that they are able to be here within a half an hour if that works for me. When they showed up they were nice and they got a straight to the problem. John explained everything to us and what he was doing as he was doing it. I asked a bunch of questions and he answered them all. We even chatted a little about dogs which gave it a mice personalized touch. Great job! Hopefully I will not have to call them again too soon.

Richard Rowlands

a year ago

Have dealt with many of their technicians, from minor repairs all the way up to replacing my entire electrical panel as well as furnace + ac. 90% of my experience with this company has been very positive. I did have one bad technician who tried to screw me so that's on you as a customer to always be cautious but as far as fix it companies go this is a great one.

Gwen Brown

a year ago

Matt, is a professional and knows his job. He showed me the best option to repair and complete the job. During these times I knew what I had to do and choose Pumbline and I will refer there contact information with friends and neighbors. Thanks again Matt for your service today.

Sara Munstock

2 months ago

Forest was kind, respectful and did a great job.

Raelene Stinson

2 years ago

We had central air installed a month ago.It was easy to set up the estimate. The company was clear as to who was coming and what was going to be done. Greg came out on time and spent awhile looking at everything, and asking questions about what we wanted.He then prepared a bid and assured us no additional cost if something were to happen during the instal.We picked out a product that worked for us and set a date.The crew came first thing in the morning and worked for 12 hours in the heat to accomplish everything. They were all extremely friendly, and professional.There were a few hiccups, and slight problems but Plumbline came through and filled every promise.They also sent cookies after!

Ashley Fischer

3 years ago

Had a back up in our basement, Plumbline was able to come out quickly and work with my schedule. Bill arrived and did a great job. He was professional, kind and efficient. Although we need the drains scoped with a camera line to find the source of the issue, he explained everything in detail and gave us his recommendation. Fingers crossed all goes well tomorrow with the scope!

Angie Baroffio

5 years ago

Jay did an AWESOME job. Not only did he make me aware of all possible options for my installation, he also gave me some great advice concerning future projects we want to work on in the house. Our whole house fan is running beautifully as we speak (or write, I guess). He was knowledgeable, professional, courteous, and a genuinely nice person. We will definitely reach out to him for our next project.

Charlotte Peecher

a year ago

Curt was very professional and knowledgeable. I appreciated him telling me about some problems I was having, explaining them in terms I cold understand. Would definitely ask for him again when I need electrical problems.

Julie Dreifaldt

2 years ago

The representative did a fantastic job with the repair as well as being courteous, timely and professional. As well, he took extra time to discuss other options for additional services and pricing for things we may do in the future. Excellent all around!

T Lewis

2 years ago

Jason promptly diagnosed our A/C issue and fixed it in a timely manner. We would highly recommend him, and Plumbline, for HVAC services. We're really pleased with the extra efforts he and the scheduling team made with resolving our issue.

Elaine Nosewicz

8 months ago

Very happy with the service this company and our technician, Dominick Marsal, provided. Excellent, timely, professional, polite. Will use them again.

Virginia Sheridan

2 years ago

Jay Ritter and his apprentices Ryan and Mark(we think this is the correct name) and Richard were just fabulous. We could not have had better service. They arrived at 7:30ish and Jay left at 4:30. He gave us such a thorough tutorial about our new system. He is a very good teacher, especially with the new thermostat. The gentlemen worked hard all day just to make sure we had heat tonight!!!! They made no mess, which really impressed me. They covered the carpet and the hardwoods. Their organization is perfect. A pickup truck appeared around noon and two men carried the old furnace and AC off for scrap metal. Everything was just perfect. I would not go to anyone but Plumbline. They hire really good people. And, the team we had today is a perfect example of the best. Thank you, Plumbline!!!!

S Hunter

a year ago

Mike is amazing. He was quick, friendly, professional and you can tell he has a good heart. I will recommend you guys to everyone.

Hanh Do

2 years ago

I hired Plumbline for the first time last week for a furnace tuneup. I booked the appt online and got a call the day before the appt for a better time frame. Marlowe called me within the time frame when he was about 20 minutes away. He arrived with a mask and shoe coverings. Marlowe was professional and answered all my questions. I appreciate that he didn't mansplain like some other service techs who came to my house recently. I would suggest Plumbline have filters to replace the house humidifier. My previous HVAC repair service had it and I just paid extra for tune up. I assumed Plumbline would too but no. I'll definitely contact Plumbline for other services in the future and getting a quote for HVAC replacement next year.

Donn D

a year ago

Hunter provided exceptional service and displayed outstanding professionalism. He performed our annual furnace checkup. He was responsive to questions and provided an overview of what he was doing. he certainly provided 5-Star service and we were glad to have him perform the service to keep our furnace running smoothly. Thank you Hunter!!

Janice Knight

a year ago

The technician was prompt and very welcoming. He explained the repair in detail, we discussed possible solutions to my ongoing issue. He was very knowledgeable and very conscientious of my home. I would highly recommend this business!

Robert Partee

3 years ago

I recently had Plumbline Services install air conditioning & upgraded circuit breaker panel in my home. They were slightly higher than my lowest estimate for the work but the sales consultant, Gilles Colon, was very honest and I felt comfortable working with him. From the very start I was very happy with my decision to go with them as their level of service is just astonishing. Well worth the slight premium over the company willing to do it dirt cheap. Even with this slight premium I am confident that the warranties & guarantees included with Plumbline will be result in this being the much cheaper in the long run. Anyways, had AC within a few days of the estimate and the team that came out were all professional and kind - Richard Ferzacca & Austin Ayres managed my installs in a professional manner. After the install team had finished up and left, I noticed my thermostat was no longer working - nothing related to a poor install, just an issue unique to my old house we found. Anyways, I had someone at my house within 15 minutes. He stayed until he had everything running absolutely perfect. This tech, Tyler Loya, was here until 7:30 PM just to be sure I was set and understood everything that he was performing. You could tell Tyler wasn't informing me about the new system because he was expected to by Plumbline, but rather because he truly was proud of the work he had done. Can't give enough thanks to Tyler. All around a wonderful experience and I have since had a couple neighbors ask who did the install because they were so impressed by the quality. I am often prone to second-guessing any large financial purchases that I make, but this is one that I have not once questioned as to whether or not I made the right choice. Highly recommend!

Catherine Shipley

2 years ago

New water heater was installed as expected. Technicians were polite and explained everything.The one thing that did not go well was leaking of water onto the utility room floor and into the adjoining room when the old water heater was removed. Would have been helpful if something had been put on the floor to manage this. I ended up cleaning the water off of the floor.I did appreciate the discount since I cleared the area making it easy for the technicians to install the water heater.

Josh Torrison

2 years ago

Our sewer backed up in the shower and drain floor of our basement. Bill came over within 24 hours and fixed it for us! We are so happy, he did a great job and was very knowledgeable. Great service!

Mary Carpender

2 years ago

Once again - Plumbline delivered exceptional service. Robert arrived within the established window and was able to diagnose and fix the drain issue. Robert was friendly and professional- he suggested a couple of cost effective and preventive solutions that we could take as well. Greatly appreciated!

Chris Anderson

a month ago

Came out on time as promised. Great communication and service!

Ron Kelly

3 years ago

Ben was very courteous, professional and efficient. Got here on time, put wheel covers on his machine so he did not track on our white carpet. Cleaned up any mess and completed the clearing the clog quickly. All for under a hundred bucks. Will definitely use Plumbline and Ben again!

John Rolston

a year ago

Jonathan is very friendly and personable. There were a few extras in the way of piping and connections & he handled it great 👍. Would definitely recommend he and Plumbline in the future.

Shawn G. Lockwood

2 years ago

Scott was great before he even got here by calling in advance to let us know he was on his way. Scott wore a mask, kept his distance, but still invited us to watch his work and explain his findings, reasoning, and solution suggestions. His knowledge was impressive, and showed me some fascinating (if not terrifying!) things about common electrical problems in our house. Impressed us enough to get the VIP membership! Great work- I trust him!

Chris Pistorius

a year ago

They were able to come out the next day of us requesting an appointment, even when we live in Elizabeth. Isaiah out technician was on time, professional and very knowledgeable.

Marilyn Sheets

2 years ago

Preston was our Technician and he was amazing. Not only was he very communicative about time to arrive, he reviewed what he was here for, confirmed if we needed anything else and was personable and professional. If all techs could be like Preston we'd be in a better place! Thanks Plumline for sending us your best!!

William Thompson

a year ago

The plumber was knowledgeable, helpful and efficient. The job turned out to be bigger than we originally thought, but he went ahead and followed it to completion. I was very pleased with his thoroughness and dedication to doing a good job.

AMBROSIA MASI

2 years ago

Chris was amazing. He was very informative and upfront with cost & information. He was very delicate in order not to damage our severely aging cast iron pipes while unclogging our bathroom sink drain. Highly recommended and very much appreciated.

Martin Garcia

3 years ago

Yesterday my touchscreen thermostat went blank and the air conditioner was not running. Since I bought my system from Plumbline, I called them first thing this morning since it's going to be a hot day today. They took my information and told me a tech would call back with an estimated ETA. About 20 minutes later Stephen C. called. He asked me to describe what was going on, and he had an idea of what the problem was right away. He talked me through the process of cleaning out the condensate drain trap, and the system, including the thermostat, came back on. Stephen was very helpful, friendly, and professional. He was also patient with me, waiting until I put on shoes and socks (I'm not going in that furnace room barefoot, let alone stocking-footed). I had let my service plan expire, but I renewed it this morning. As usual, Plumbline is great.Older review from 2018:Zach was very friendly and very professional. He finished within the timeframe he estimated, and he showed appropriate concern for keeping his work area clean and tidy.

Chris Connelly

a year ago

I had my yearly furnace start up maintenance done today and was thrilled with the tech doing the work and his recommendations. As I have had other work done in the past, I highly recommend Plumbline for all your home service needs.

Chris Watkins

a year ago

The electrical work Jay has performed for me over the years is exemplary. When I’m confused and worried he always calmly walks me through the details and always has my best interest at heart. He is my go to guy I know I can count on.

Jake Stevenson

a year ago

Corbyn did a fantastic job installing our replacement hot water heater. He was professional, knowledgeable and provided top notch service along with a quality install.

Pat Rosenzweig

6 years ago

Steve did an excellent job! He arrived on time, did a full review of all our plumbing and fixed everything we had requested plus one additional issue he caught. We never felt upsold...just taken care of. He was very tidy and worked quickly while explaining everything he was doing. He even tolerated well our overly friendly kitty. We had a full estimate before he began the work and he did a walk through with us after he finished. All in all a wonderful, professional job. We're very pleased.

Nick Cristofano

a year ago

Dominick was great!! This is the second time he has been to my house for services and he is very professional. He takes the time to explain everything and why it’s important. I would highly recommend him to anyone needing service.

Stefanie Wight

3 years ago

Called for main drain blockage on a Friday evening and technician came out within 2 hours! Sean was super friendly, courteous and professional. He did fantastic work and the cost was very reasonable. We have used Plumbline in the past for a variety of services and they will continue to be our #1 choice.

Rob G

8 months ago

This was my second experience with plumbline and it was as great as the first. Jonathan and Kenny did a great job installing my hot water heater and they replaced some old ventilation ducts. They went above and beyond to make sure everything was up to code and safe. Thanks again plumbline!

Randy Pye

2 years ago

Lance was friendly and efficient. He quickly found our issue and described what was happening and then fixed it all within 10 minutes. He also gave me advice on what I should look for in the spring. Very pleased with the service!

k rhoades

4 years ago

Had Plumbline replace my furnace and air conditioner. Excellent deal and the service was superb. Gannon was extremely gracious and courteous informing me that my furnace died. Rob explained all of my choices and explained the deals currently in place. Love that! Gavin and Jeremy were fantastic in replacing the two appliances, informing me what they had to do and ensuring my home stayed clean and tidy. Richie came along and performed the electrical connections with great efficiency and courtesy. Overall, excellent crew and Plumbline certainly hires the best of the best!

Max Ehrman

a year ago

On the day of my grandfather’s funeral, the sewer backed up into the basement while family and friends were busy celebrating his life. Plumbline sent John and his associate right away and they quickly settled and diagnosed the issue without causing a fuss. Disaster averted, thank you so much.

P. Freed

a year ago

Very Happy😊 great group of guys. Did a wonderful job! Kind and thoughtful when I had to leave to go to the emergency room to sew my finger back. Thank you so much

JOAN Kintz

4 years ago

Today was my first time using Plumbline services. I needed a new water heater. The technician, Sean, arrived on time. He assessed what needed to be done and explained the options for a replacement for my 22 year old unit. I didn’t realize there would be some work that would need to be done to meet current codes. He showed me what would be involved. He offered to do the work today. When I agreed he got right to work efficiently. One little hang up was working with the water district to find the water shut off valve outside my house. He was able to finish the water heater install but will be meeting the water district rep again on Friday to finish the job.Sean was very thorough and easy to work with. He was an excellent representative for your company. I look forward to working with him again in the future

Dale Thornton

2 years ago

I had my hot water heater replaced in the spring and was so impressed with the prompt and high level of service by Plumbline and Les, who did the insallation, I had no hesitation in calling once again when my A/C went out. Again, prompt & friendly service by Gannon, who got me up and running before my house temperature became inbearable in the very excruciating heat of our Colorado Summer! It was then I decided, that since the A/C and furnace were both 21 years old, it was time to take the plunge to replace both and take advantage of the current special they had going on. Gannon was kind enough to make the call for me to have someone get in touch with me to set up an appointment for the estimate. Again, Plumbline worked with MY schedule and set me up within a few days with an appointment. Wayne was the person who came out to give me an estimate and presented me with my options. I received prompt and friendly service and all my questions and concerns were addressed along with the various financing options that were available. I was able to schedule this replacement on a Saturday which suited my schedule best (I was given the option of the Wednesday after I had my estimate, but I had to work), so I was immediately impressed on how quickly I could have the work done! Today, I just had my A/C and furnace replaced and the team of Mike, Forrest and Richie were awesome! They were very knowledgeable and personable fellows who seemed to really enjoy what they were doing! They arrived on time and ready for a FULL day of work! All my questions were answered regarding my new units and Mike even indulged my curiosity about the more technical aspects of HVAC. I can't thank everybody enough for the service I have received with all the work I had to have done this year! With the experience I have had with Plumbline, my faith in a company doing exceptional business has been restored! More companies need to follow whatever business model they are using! The staff are exceptional from the call center to the sales people and to the installers! I had the impression that the staff are treated with respect and are valued. Keep up the great work everybody! You are all doing WONDERFUL work! I am definitely a satisfied customer and will wholeheartedly refer you to anybody who asks!May 18, 2019Matt came and did my routine inspection on my furnace and A/C. He was friendly, prompt and answered my questions. Another great experience!Oct 2,2020Preston provided me with prompt and courteous service repairing a furnace duct. Thank you!

Jocelyn Smith

a year ago

We have been calling Plumbline after we purchased our first home 7 years ago. Since then we don’t call anyone but them for all plumbing, HVAC and Electrical needs. From panel upgrades, new furnace, hot water heater, and smaller issues. Even an emergency sewer back up on Christmas Eve! With our VIP membership we have been able to take advantage of being the priority. Always professional, knowledgable, and high quality work.

Doug Lambalot

a year ago

They were able to come out same day. Tech worked until he figured out the issue and offered camera scope next day to make sure pipes are clear or find what caused issue. Very polite and helpful.

Goldwing Ron

3 years ago

This was my first experience using Plumbling Services and I am glad i used them to replace my water heater. I received nothing but the best from everyone I talked to. From the first contact i had with the online chat I initiated to the work being completed was less than 5 hours. And about the plumber they sent out, Austin was the best and his work was superb. Thanks, Ron

Jamie Ryan

2 years ago

Stephen definitely earned 5 stars - 10 if I could give it! He was helpful, courteous, educational, polite, took time to explain and help with good advice moving forward. After I discuss with spouse I think we will get the VIP program - Stephen did a great job talking about the benefits and how it could help! I will recommend this company and this particular serviceman to everyone!

Jeffrey D'Nicuola

2 years ago

Just wanted to type a quick note commending Jesse for his untiring effort to remove a stubborn obstruction in our guest toilet. His fast response was top-notch as we’re leaving town soon to attend a funeral and my disabled mother-in-law would have had to sleep on the couch due to her bathroom not functioning.I would highly recommend Plumb Line Services for their excellent customer service and skilled technicians. Jesse saved the day for us!

Carol Barnes

7 years ago

We had an appointment scheduled but they contacted us and said they had a earlier opening so we accepted and they came out the next day which was great because our air conditioner wasn't working during a stretch of 90+ days. Billy was right on time, very professional and efficient, he finished the job just under 2 hrs, and then explained everything in the packet and had me sign and updated our email info and said to call if there were any issues. He was friendly and courteous. We were very happy

Justin Bogan

a year ago

Noah was a great technician. Profesional, informative, on time and extremely helpful. Employees like him will keep me coming back.

Karen

3 years ago

My technician, Troy, was awesome! He was very knowledgeable and professional. I felt like he really cared and wanted to help me with my issue and fix the problem. I was able to be seen the same day I called to get my air conditioning working again! That was greatly appreciated! I will definitely call Plumbline in the future and request Troy.

Cathy H

6 years ago

Connor Ryan, from Plumbline Services, came to service a backed up drain problem on 5/30/2017 and what a delight!!! He was knowledgeable; for which I was glad, because I was very, very nervous. I always am with plumbing issues. He was not annoyed when I would ask him to explain things, and believe me I have had others from another plumbing company rush me. Connor was never like this, not once. He was very polite. It was just a very pleasant experience, all-in-all.Terrific service, start to finish, from/with everyone I was involved with at Plumbline, really. I depend on reviews like this, myself, so wanted to write a positive review and recommendation for Connor, Plumbline Services and their Customer Service Reps.

Tom Wheeler

6 months ago

Through experience, the technician identified this wasn't a run of the mill drain clearing, and detailed some further preventative measures. I really appreciate that.

Jordan Stehlik

3 years ago

My wife and I have been using Plumbline for years and I can say that this will definitely be our last. After waiting a week and a half and waiting all afternoon for our time to fix our AC, they call and reschedule for Monday. On Saturday they call while we are 45 minutes away hiking and tel us their person can be there in an hour. We race out of the trail and back home. 2 hours later he shows up. He takes 5 minutes to figure out that the issue is the “door switch” which I had no idea what it was. I asked questions but still did not understand that it even had to do with the furnace and not the AC or thermostat. He tells us it will be $350 to fix as I’m trying to figure out what the actual issue is with no explanation. Keep in mind I’ve gone two weeks being pregnant without AC in the middle of summer! I believe I have no other option as this seems like a huge project (I mean a $350 fix must be complicated right) when he’s fixing it (the 2 minutes it takes) I google what a door switch is because I still have not received my explanation and realize it’s a $5-$15 part and incredibly easy for anyone to fix! I feel 100% scammed and taken advantage of. I was in tears when he left as I felt so screwed over. I would never recommend this company to anyone again as they are clearly not in the business to help people as I was clearly clueless as to what was needing fixing but solely in it to overcharge people for money.

Rhonda Slishinsky

2 years ago

Jensen came out to perform a sewer scope. He was professional, courteous & explained everything. We use Plumbline because of employees, like Jensen, who are extremely professional and care about providing the best service possible. And the price was very reasonable.

Craig Nelson

a year ago

Called for service. Great response. Appointment from 1-5pm. Tech called within that window. Technician Mike came and made necessary repairs. Very pleased. Mike did a great job. Highly recommended.

Jarrett Coleman

7 months ago

Would highly recommend Plumbline for any plumbing repair! Mike was very helpful in explaining what had caused our problem to begin with & he fixed it in a very timely manner.

Vicki LoSasso

6 years ago

Derek was both professional and very kind. In addition to providing great service at a reasonable price, he made friends with the cats, which made us feel even more comfortable having him in our home. Service was fast and he made sure work was completed to our satisfaction before he left. We will definitely use Plumbline Services again.

Dawn Taylor

2 years ago

Initially, I booked an appointment online for having my drain un-clogged on a Saturday morning. Since I did not receive an email confirmation, I phoned and found that somehow I had booked the appointment for the following week. Kelly fixed the appointment an notified the technician. The technician called me shortly thereafter to advise that he would be here in 30 minutes.He arrived on time, was very polite and professional, did his work quietly and effectively, then cleaned up the work area after. No surprise charges. Plumbline observes usage of COVID protection. Great care was taken to protect my home from soiling by the technician and the equipment. I could not be more satisfied!

Gianni DiGiacomo

2 years ago

Moved into a new house and had some issues with our washer outlet. Got a same day add on. Although our service visit was only a one day wait. Every one I talked to on the phone was very polite. The servicing plumber was awesome. Very quick, polite and cleared the drain in about 10-15. Also very fair pricing

Gail VanDevelder

5 years ago

My furnace went out on a Sunday, of course, they promptly came out to see if they could service, when it was decided I needed a new furnace, Jeff came out and gave me all my options. He was on time, very pleasant and assured me the furnace could be in the next day or so and brought me space heaters as the temp was 54 in my home. This was greatly appreciated and then the installers came out on time and did what it took to get both my air conditioning and furnace replaced. They were great to work with and left the house as they found it. They were awesome!

Richard Bradfield

a month ago

Brian did a super job. Five stars

Gilbert Lopez

a year ago

Jay was my tech and he was wonderful. Very knowledgeable. Located the issue and suggested different options what we could do to solve it. He was very professional and I would highly recommend him.

Matt Hollenbeck

4 months ago

It's an honest business. Will definitely reach out to them again.

Nathan Stone

2 years ago

Victor arrived at the very beginning of my given time frame. He immediately did a diagnostic test on why my furnace wasn’t working. When he found out why he gave a lot of details as to what should be happening but wasn’t. I feel very confident this will solve a problem that’s been happening for the last 5 months. The service was a bit more expensive than expected but I’m happy to pay more for quality service!

Chelsea Aaron

3 years ago

Dominick was fantastic. Our water heater broke and he came over right away, explained the process and all the costs really clearly, and installed a new water heater in just a few hours! Excellent service--I would definitely recommend him and Plumbline!

Keleka Blair

5 years ago

James Mosley and Josh Boca (and many others) held install a new AC and furnace in my place. From my first call to the finished product, Plumbline was amazing. They did all the installation in one day and were very respectful of my time and property. They made sure parking was verified, cleaned up everything, made sure to lay down tarps to protect the floor...I was just very impressed with their attention to detail. The techs were great to work with, they always introduced themselves! James and Josh were so accommodating, knowledgeable, and were just fun to have around!

cyber bri68

2 years ago

Stephen was excellent! He was so knowledgeable and shared that knowledge with us, taking the time to explain things to us. We'd had another company out the week before and we weren't satisfied with that outcome so we decided to try your company and we are so glad we did! Stephen knew exactly what the problem was and got our furnace running correctly. We'll definitely be using you again for our HVAC, plumbing and electrical needs!

Ryan C

2 years ago

Gotta say, impressed with the quality from these guys as a first time homeowner. I know I spent a bit of money but I look at everything done and see how it's all working so smoothly, no complaints. Not to mention it felt like I got the A-team, Billy as my plumber gave me all available options, looked at all the piping he did which was clean/well done, stayed late to get the job done the same day. Then had Curt (Russell...I can't help but add), thoroughly impressed with his skills not just as an electrician but also business demeanor, he really spent time explaining necessary things to me which I appreciated. Not to mention a few days later I'm watching the evening news, see a Plumbline commercial and there's Curt! Find myself yelling at my TV, It's my electrician!. If I'm paying good money, I want good quality work from good people and that's exactly what I got.

Van Wedgwood

2 years ago

This was a service call to clear a shower drain at one of my rentals. I'm very happy with the results! Here's what my tenant had to say:The guy that came over today was awesome! We must have talked for like 3 hours he showed me a hair catcher on Amazon that actually fits in the drain and not on top. He also told me about an enzyme cleaner that is the best for clearing hair in a drain.

Megan Renae

10 months ago

Free second opinion quote! Reasonable price! Professional service! Friendly staff! Will start with this place first next time, because everyone else paled in comparison.

Danielle Parson

2 years ago

Stephen Calvillo was our HVAC tech that came out today! Super knowledgeable, professional and helpful! Our furnace wasn't working and he knew exactly what it was. He got us up and running on this freezing day! We couldn't be more grateful!Plumbline has always been our go to and every time they prove us they are hands down the best out there. Thank you for the quality of service and honesty!

Megan Haeffele

3 years ago

Everything was about as buttoned up as you can get! Bobby gave me 30min notice before showing up at the start of my appointment range. He walked me through a few things during the inspection and wrapped up giving me a full understanding of the health of my furnace and AC. He was able to explain things and answer my questions in ways that actually made since to a home-owner novice like myself and said I'd be receiving a recap with all the details, photos, etc. I'm so happy I went with Plumbline Services - They take their time and their time to do what is needed and their team, from customer service to my tech, Bobby, were upbeat and professional.

Justin Sylva

2 years ago

Dominic was prompt, professional, HONEST, and courteous! I enquired about a water heater service. He let me know that our water heater 15 years old and that our money would be better spent on a new water heater. No charge for an unnecessary service. The repair I needed took no time at all! I’m really glad there are professionals like Dominic working for Plumb Line. These repairs and services can be pricey, but Dominic definitely displays ethics at its highest form. Thank you Dominic, for the brilliant and fast work you performed. And Thank you Plumb Line for keeping him in your employ.

Tessa K

4 years ago

We used Plumbline as a second opinion when we were not satisfied with the service we received from another company. We called Plumbline and they sent a rep out the following day and our diagnosis was free because we were getting a second opinion. Christian from Plumbline was a fantastic rep in every way. He explained every step to us openly and in a way we could easily understand. He gave us all of our options and made sure we were comfortable with what was going on. Turns out the original contactor was wildly exaggerating the work that needed to be done, so much so that our unit needs only minimal maintenance now. Amazing service and a good experience!

S. Duong

2 years ago

I called Plumbline Services to have them evaluate a furnace leak that another company was unable to thoroughly evaluate. The caring person who scheduled my appointment on a Friday evening assigned a highly knowledgeable tech named Christian to come Monday morning.Christian was so professional and knowledgeable in assessing what came out to be a minor issue. Thank you so much and I am your new loyal customer!

francisco mallanao

2 months ago

The electrician was extremely helpful. Gave me multiple options for repair

Shari Brown

2 years ago

This was our first time using Plumbline and Anthony was great to work with. He is extremely knowledgeable and professional and truly takes pride in doing a good job for his customers and his employer. We will definitely use Plumbline Services and request Anthony when we need additional work done in the future. Thank you!

Alison Ruger

a year ago

Brian our techniian did a great job at explaining our problem and fixing it for us.
I purchased my furnace, ac and water heater from Plumbline and am a VIP member because I value their experience and great service.

Patrick Standish

a year ago

I’ve been using Plumbline for my HVAC maintenance for over 2 years and they are always professional and on time. I appreciate the work they do to keep my furnace and A/C working. I definitely recommend them to anyone looking for a trustworthy company for HVAC service and repairs.

Woody Whitman

a year ago

We have had both our AC serviced and our water heater replaced with this company and wouldn’t use anyone else. The technicians are patient when explaining the issues and truly professional in their work.

Cindy Case

2 years ago

Preston was professional and knowledgeable. He thoroughly checked our system, even in the rain, and gave us an honest assessment. My only complaint is that Plumbline did not call the day before to give us a window of time for when our tech would show up.

Richard Azuero

3 years ago

David showed up earlier than the preset time block stated. This was fantastic so we weren't waiting around most of the morning and Early afternoon. His professionalism and knowledge was a pleasant sight to deal with. His expediency with the provided work was fantastic. It's nice to know there are those who take pride in what they do, still out there to service the public.

Sarah Alder

3 years ago

Matt was super nice, treated me like I was a competent owner and was thorough on evaluating my HVAC system. Minor issue with filters; so that was nice to not have an expensive trip fee. Definitely looking into getting their VIP package for the summer!

Robert Levell

2 years ago

They showed up on time and completed the work in a timely manner. The techs were conscientious and worked quickly. They were polite and friendly. When completed they spent the time cleaning up everything and went over the entire system install. They explained how the new Thermostat worked and walked me through every step. Very professional group of techs. Very pleased

Debbie Venrick

5 years ago

Andrew Lawrence was my furnace technician for our annual furnace inspection. He was prompt, very courteous, and explained his inspection in detail. He took time and offered helpful pointers relating to my furnace filter. Very wonderful young man!! Great employee and hope he stays with Plumbline!

John Jesse

4 years ago

We are really happy with Plumbline services and especially their electrician Curt Russell. Curt arrived on time, was polite, explained the scope of the repair, and was a complete professional. He did a great job for us and really took care of our home by wrapping up his visit with a comprehensive clean up of his work area. This was not an easy job since we were replacing an old track light directly over our stairs, but Curt finished the challenge expertly and efficiently. I highly recommend Plumbline services and Curt Russell if you are looking for quality electrical help.

Velvet Underdog

3 weeks ago

Installer/repairman Zack was outstanding. Installed new water heater in amazingly short amount of time. Answered all my questions. Very professional.

Alexander Giguere

2 years ago

My A/C stopped working in 100 deg. The technician that came in (Cody) was nice enough, but it felt like a sales job to me. He ran a $200 diagnostic that apparently indicate I needed a new capacitor. So a $500 capacitor, along with a $500 coil cleaning. The system worked for about 20 minutes, just long enough for the technician to be gone. So after spending $1,000 in repairs, it is 90 degrees and sweltering hot in my house. The guy will come back tomorrow, probably to tell me I need to buy a $12,000 new system from them and they'll credit me the $1,000. If they couldn't fix it, they should have said so. The trust is gone, so I will not buy a new system from them (credit or not). Terrible day.

Aaron Brown

a year ago

Waited almost 3 weeks for them to show up. They charge $49 just to show up. Never turned on the furnace to see what it was doing. Not even once. Then said for $200 more he would then tell me what is wrong with my furnace. Will never use this company ever again. Complete waste of my $49 I had to pay for nothing done.

Codi Gorman

2 years ago

Mike Quarry was outstanding. Extremely knowledgeable and was kind enough to really take the time to explain everything to us. He was patient and supportive and we would recommend him to anyone looking for a drain specialist.

Rudy Brychel

2 years ago

I really appreciate the excellent quality work in the installation of a new gas water heater and master water valve on my house. I’ve been a quality assurance manger for the installation and repair of commercial HVAC systems for a number of years. Plumbline and the service technician did an excellent job in the installation and repair! Thank you!

Jeff Bonds

4 years ago

I am so sad. Two years ago Plumbline installed a new heater for me. Everything went great they responded promptly and delivered on all of their commitments. Heater has worked flawlessly since. I decided to use them again for my AC when it quit working. I scheduled an appointment, they were a week out. Understood it’s busy time of year. Unfortunately they didn’t show up for the appointment, or call, no communication from them at all. Tuesday morning after they missed the Monday appointment I had a chat session with one of their reps on their website. She told me she would have Plumline call me. By noon no call, so I call and spoke to a representative on the phone. She said she would have dispatch call me and try to get us fit in same day. Still no response two days later. I guess they are too busy now for my business. Hate to see a good reputable company go downhill like this. I found another company that was great and took care of my issue. Sorry Plumbline you’ve lost a customer.

Mike Whalen

2 years ago

The repair person located the source of the leak. It was a poorly installed compression fitting and there was a slow leak that had been occurring for quite a while. We discussed the repair and I informed him I was confident I could do the work myself. He provided information as to what the prior installer had done incorrectly and never pressured me into using his services. He was very professional and helpful.

Joan Droll

2 years ago

Stephen was very prompt, polite and knowledgeable. He fixed my problem and got my heat back on. He explained the inner workings of my furnace and recommended changes that could be made. No high pressure sales pitch, just facts. I highly recommend Plumbline.

Peggy Blyth

3 years ago

I had Plumbline Services install a water heater. The price was very competitive. David did an excellent job. He was very pleasant and very respectful of my property. Did the job in exactly the time frame he said he would. Explained every procedure to me. I would definitely recommend Plumbline services and will use them again for other plumbing and electrical jobs.

Jeanette Morrison

2 years ago

The advertisement $93 or it's free is not true. We had someone come out and we were told that they do not go into crawl spaces . They were going to have to take the toilet off. It was going to cost us another $75. No that is not a ton of money. Yes it says restrictions apply but when scheduling the appointment they should be asking those questions. We were very disappointed. We had a good experience with the replacement of our furnace but we were disappointed with this. The technician was very nice. When you schedule a service on a budget those surprise extra costs just won't work!

Laura Bakke

6 months ago

We had a leaky pipe dripping into our kitchen. Plumline came right away and fixed what turned out to be more a more complex issue the same day. 😊

Wendy Jacobs

2 years ago

I wish I could give Cody more than five stars. He was kind, professional, late Kent and very knowledgeable. My AC unit is on a second floor roof, not an easy project and he was just great. Unfortunately, the AC is beyond repair and needs replacement but he was upfront about that possibility and had a specialist out to my home same day. I use again and highly recommend.

Pucci

3 years ago

The technician, Brian, was fantastic! He diagnosed my problem, had the part on his truck, installed it and cleaned up all in about 45 minutes. He also checked other parts of the house and made a couple of recommendations.He did a great job. I appreciate that Plumbline always puts the customer first.

Virginia E

6 years ago

I used Plumbline Services to change out my kitchen faucet. There was an issue with the first appointment I made with the company, no one showed up. I did give them a second chance and got Philip C as the plumber. He did an excellent job installing my new faucet and made sure it all worked right with no leaks. He cleaned up and left the job nice and clean. I would recommend using him for work.

Dan Williams

a year ago

So far I like them! Lol. HVAC and Plumbing companies are always a little on the shady side. So far everyone who I’ve dealt with has seemed trustworthy and not trying to hike up the bill. I will continue to use them! Hopefully they stay this way as a company! I had my entire furnace and AC replaced with them and I am extremely happy!

Kristen De Lay

2 years ago

I’m so glad that we chose to work with Plumbline. They were quick to help us and every member of their team that came to work on replacing our sewer line was really nice and very professional. The price was what I expected and the service was excellent. I highly recommend them.

John Snellbaker

a year ago

Tech Jesse was awesome on time, friendly, professional and on time. Took time to listen and fixed problem. Plumb line has done work for me in the past always exceeded expectations. Will continue to use them.

Mike Crosby

8 months ago

Austin was the best technician we have ever had in our home. Professional, knowledgeable and very clean worker. Made me a plumbline customer from now on.Another 5 star visit to flush our tankless hot water heater 5/6/2019. Dominic did a great job and is a quality person. Thanks.Tim serviced our Trane furnace today and was very thorough and knowledgeable 12/5/20. The thing I really like about Plumbline is that they assess the situation and do not try to upsell. They solve the problem and price the service fairly. As for Tim. A quality employee and nice person who represents Plumbline in a very positive way.Today 11/16/22 Elijah Bennett did a tankless hotwater heater flush. He was OUTSTANDING! very good service and knowledgeable as to what I can expect with my aging system. I will have Plumbline replace it when I need to. Great job and quality person.

Terrell Davis

2 years ago

The service technician Tim was awesome! He was so easy to talk too, down to earth, didn’t talk in technical circles about my service, nice, and very professional. I would use Plumbline services again from my experience with Tim. Excellent! :)

James Davis

a year ago

I believe the gentleman's name was Dominique, he came out pretty quickly took a minute to look at what needed fixed, then grabbed his tools and got the job done in roughly 30-45 minutes. We then turned on all the water in the house to make sure it was draining correctly.Afterwards I paid and he left. He also cleaned up any messes he made during the job which was a first for me. Typically I have to clean up when I call someone out to unclog that drain. But not this time.

Jared Scharton

2 years ago

As was the case a few prior times when we used Plumbline Services, we again had a great service experience this time with their drain specialist, Chris! In fact, we had a fantastic experience with Chris twice in the same week - two separate issues that Chris had solutions for each time. Not only was he very friendly but also communicated each step of his process while also being very attentive to our family’s needs/safety by offering various options (his repair vs self-repair inc. trip to hardware store). During these crazy times of COVID, I cannot imagine working with another company for our plumbing needs! You can put your trust in Plumbline and Chris for a great customer service experience!

robert mcintyre

2 years ago

Jeremy and his team were OUTSTANDING!
Showed care with our property, excellence in selecting the best solution, and customer focus in post project cleanup. Totally left us with a superior opinion of Plumbline Services!

Nichola McIntosh

6 months ago

Dave was very thorough, explained and showed me what was wrong and quickly got it fixed.

Erika Wilson

3 years ago

Very timely for appointment and used precautions to protect my hardwood floor. Repair person (Eric) was very courteous, diagnosed my problem and advised me of my options. Decided to wait on any further repairs until I could shop the prices of a new fan rather than repair a rather old fan with a remote. Would highly recommend Eric with Plumbline.

Grant Tonkin

2 years ago

Stephen Calvino the technician was excellent! He was very thorough in cleaning and servicing both my air conditioner and furnace. He was very professional, friendly and informative. I would strongly recommend Stephen and Plumbline.Christian was my tech for this service.3/23/2021. He did a great job. He checked both my furnace and air conditioner and he was very thorough. He was friendly, courteous and knowledgeable. I would strongly recommend Christian and Plumbline.

Derek Wilson

2 years ago

Team was very easy to work with and clearly knew what they were taking about. Worked very hard to not damage anything despite a fairly tight path to get to the installation spot.I would recommend Dominic to anyone doing a water heater replacement.

Shelley Roberts

3 years ago

In December on a very chilly night, my furnace stopped working. Cody from Plumbline came out and found the issue which was the condensation pump. He did some checking, made certain the condensation line was clear. Did some maintenance on the pump. He made sure the temperature was climbing in the house.The issue appeared to be resolved. However during the night the furnace stopped working again. Cody returned first thing the next morning and replaced the pump. He was very efficient, knowledgeable, and explained and shared a lot of information regarding furnaces and regular maintenance. The necessity of the follow-up call was not his fault as everything appeared to be fixed the first time. He was very pleasant to work with. He was respectful of my home and my pets.

Shirley Baty

6 years ago

Mike and Ben did a fabulous job with great good humor. They left our home as clean as they found it. They fully explained the workings of the furnace, air conditioner, and thermostat as well as the safety features such as carbon monoxide detectors.We discussed the warranties and all the paperwork.Not to be left out: Eric did a great job with all the electrical stuff. he was kind enough to label everything in the breaker box as well.Altogether a great team.

Kathryn MHB

a year ago

I haven’t had the work done yet. It’s scheduled in 3 weeks but I’m very confident about it being done right. Ryan explained everything very well and I didn’t hesitate to schedule the work.

Mark Horning

3 years ago

Scheduled an AC checkup and Brian and a trainee came out promptly as scheduled. Both were exceedingly professional and personable. They were amazingly thorough in their inspection of my 24 year old HVAC system and thoroughly explained what condition the system is in and the possible options available. This is not the first time I've used Plumbline and they've performed quality work for me before. They are a company I'll continue to use.

Corey Erwin

a year ago

Preston was prompt, friendly, and very helpful! He gave us options that worked for us, and our budget. We’ll definitely work with Plumbline again, and hopefully with Preston!

Julie D

5 years ago

I called Plumbline to come out and service our furnace and air conditioner. They scheduled for the next day! Zach L was very friendly and helpful. For any recommendations he made, he offered to show me the areas of concern. He completed the work thoroughly and quickly. I appreciate the professionalism and honest assessment.

Greg Marshall

4 years ago

Excellent service! Lots of proactive communication (don’t get a lot of that these days), arrived within the time window given. Alex was able to quickly diagnose the situation and recommend several options to solve the problem. Quality of work was high, and Alex was very knowledgeable. Overall a very professional company and electrician, will for sure be keeping the number on file.

julie zimbelman

2 years ago

Preston was an absolute delight! Very professional, friendly, timely, courteous and knowledgeable. Very transparent about the issues with our heater. He was a perfect businessman/technician, but more importantly a joyful human.

Sarah Biasello

a year ago

Bill was fantastic and super knowledgeable. He not only found the leak but repaired the issue as well. He also left us with multiple options for future items we would like to have replaced.

Catherine McCabe

2 years ago

This is my first interaction with Plumbline but it won’t be my last. Paul was on time, polite, professional & went above & beyond, doing more than was initially planned & not charging me extra for it. He answered all my questions, was articulate & willing to discuss several options for fixing our problem. I’ll absolutely use Plumbline again if this is the caliber of service I can expect. Thank you!!

David Fritz

a year ago

Jay was on time, professional and did a fantastic job of explaining the steps and fixes for our dryer flipping the breaker. Great tech, great company.

Ginny Learch

2 years ago

Bobby was very respectful. He worked with a great attitude. He was very thorough and keep the work areas neat and clean. Bobby seems to enjoy what he does and was very professional. He kept us well informed on how the job was going and what he needed to do so that when it was completed he could assure us that there should not be any other issues. Art and Ginny Learch

Craig Schapiro

10 months ago

Michael was super thorough, explained everything to me and did a great job to get the laundry machine drain cleared out.

Erin Ellebracht (Dr. E)

10 months ago

Shawn was on time and professional. He explained everything in detail, and answered my questions thoroughly. Would definitely recommend!

shane gamet

2 years ago

I needed quick assistance with my AC unit. I called Plumbline and they were able to get a Technician out for repairs. Preston was excellent. He explained everything in a way I could understand. He quickly got the repairs done and was very perfessional and helpful. I would recommend Plumbline to you if you need work done .Shane Gamet

Sharron McCormack

3 years ago

2 man Crew arrived on time.9:am and completed at 5:30pm.Quality of work was great and we have no inclination to give an unfavorable report.The only hiccup was being charged an extra $375 to add a new surge protector while completing the electrical panel move. I believe this should have been noticed and included in the total cost since they knew they had to move the panel.Both crew members were very professional and polite. We have utilized Plumbline MANY times in the past and always come back to them and we have recommended this company to many friends.

Elena Torres

2 years ago

What a great service. Etienne came in less than an hour after I called this morning. Did a fabulous job unclogging my drain. He explained everything they did and ensured everything was clean and put back in place before he left.

Terry Daniels

6 years ago

Josh Boca did an awesome job! He was very considerate and covered his shoes, very polite and really did a great job of listening to my ramblings. He worked very efficiently and was upfront about the condition of my furnace. Even though I was putting a new thermostat on an older furnace and wasn't familiar with my set up, he was quick to call and ask for advice to get the job done quickly and efficiently. Great attitude, will definitely call on him again.

Kaley Derham

2 years ago

I have been putting off having a sink fixed for 2 years because I have major anxiety about strangers in my house. But they were fast, very well priced, and so dang professional. Even made sure to tell me when it was going to be loud so I could take my work calls elsewhere. So glad I called them!!

S Wilson

3 years ago

We have been having reoccurring drain backing up issues. Johnathan was professional and friendly. He called 30 minutes before arriving which I appreciate. We went over what might be causing the problems. He explained to me everything that he was going to do and the cost before snaking my drain. He help me set up my next appointment as other service is needed. Thank you Jonathan and thank you Plumbline.

Jeffery Rose

5 months ago

The crew was over the top!!
If I could give more stars I would!
Thanks Plumb Line

g a

5 years ago

Mike J., along with Forrest and Richie did a complete system replacement for us. It was a very long, very hot day but I have to say things went really well. The guys took care to protect the floors - which is always a big deal to us. They were pleasant and professional and took their time to test everything and explain everything to us about how the new system works, how the rebates would work, etc.Oh and they provided us with the permit and inspection information up front - also a big deal to us due to previous bad contractor experiences.I really can't remember when I've felt this good about such a big, unexpected expense!

JH oh

2 years ago

I called Plumbline services to repair A/C unit for the problem of not blowing cold air. A technician from the company arrived on time. After he inspected both inside and outside unit, he explained there was wire connection problem between thermostat and outside condenser unit and drain tube to be replaced. The total comes out as $767 after firstdiagnosis without detailed break down of the work. I agreed to continue.After he worked on the wires and drain tube, he came with other problems. The technician said that total repair cost could be up to $10,000. After he was done with wires and drain tube, he said there were lots of more problems with my A/C unit including old refrigerant, not being manufactured anymore and the condenser blower fan is stuck.I understood he might find other problems after his first repair. However, the old refrigerant and blower fan problem should be notice at his first diagnosis. My outside A/C unit was located at the roof top, so he needed to use ceiling access with ladder to get to the roof top. And he charged $205 for that as limited access fee.After the second diagnosis, he recommended to install new A/C unit. I agreed with the technician and called another person from the company to get an estimate for the new unit. After spending some time, the new A/C unit consultant said that Plumbline services was not able to install new A/C unit due to the old lay out of my furnace inside A/C unit area. I wasted over $760 for nothing.

Cindy Cole

3 years ago

I was a very satisfied. I am newly widowed and my husband took care of all the maintenance problems. I didn't know who to call. My son had used Plumbline before and recommended them. The whole process was painless. He was in, fixed the problem (in two bathrooms) and he left. Very professional, knowledgeable, explained everything to me, cleaned up and he was gone. I have their # in my handyman book now.

Maureen Penley

2 years ago

Brandon continued to do exceptional work that was highly professional and trustworthy. Ben joined him and the two of them worked hard in a small crawl spaces and I have complete confidence that I will have no problems with my furnace this winter. While I had originally called for a tuneup, Brandon showed me the problems that needed to be fixed. I never felt that I was being scammed but that he is as genuine about his assessments. These 2 men represent your company well and I will recommend your company to anyone I knowForA tuneup

Bob Weymouth

2 years ago

Jay did a super job diagnosing my electrical issues and repairs. Came into my home fully masked, even after I told him he didn't need to. Great guy, great company, highly recommended.

Meghan Laredo

3 years ago

I love this company! They are always friendly, timely, and professional! They do quality work, and they're quick without rushing through. We've used them for air conditioning and furnace issues, and we've never had a bad experience with them. I highly recommend!

Malcolm Hirsh

a year ago

My neighbor recommended Plumb - great referral. Carl & Tariq were professional and informative! They made my Rolodex!! ( remember them?

Stephanie Jones

a week ago

I will use only Plumbline from here on. Everything about them was handled in a professional and friendly manner, from the lady that helped me to get scheduled for my appointment to Russell the technician that reduced the price for me. Russell was on time and very informative. He made sure that I understood everything that he had done to solve the problem. He was very professional from the moment he introduced himself and throughout the entire appointment. It was very refreshing to see someone that obviously liked his job and the company he was employed with. Russell was knowledgeable, friendly, considerate, and represented Plumbline with pride. I wish there were more like him. Well done, Plumbline! Keep up the great service you provide!

Terrance

a month ago

Update to below! Work is still not finished as of 6-8-23! Horrible service! Well it's been about 1 month and this is the yard and sidewalk! Put on hold for ten minutes today then told they can't give me any time where they can come out and fix it! Looks like they lost the clean out plug on the floor drain in the basement too as it is missing! They are saying this is due to the weather but we were told this would have been done before there even was a weather problem! Then after calling them a week ago there is absolutely no effort on their part to give us any information! Had to call them back to hear their excuses!

Ian Wright

2 weeks ago

The plum line drivers drive like maniacs. I watched st one was road raging with a dump truck, he was trying to speed past a dump truck and cut him off as a road merged into one at a construction zone, when he was unable to cut that dump truck off he ended up cutting me off, when he noticed I was taking photos of his van he ended up stopping on the side of the road getting out of his vehicle trying to fight me. When I called the management to let them know they never responded to my call, then they deleted my review!!! Definitely never using this service.

Mike Nahkunst

4 months ago

We had a new gas line installed to accommodate a new gas range, we had no idea that Dominic was going to do such a fantastic job. He put valve’s on all our gas lines in the basement, and the new gas line in the kitchen. Now we can have our dream gas range installed!! Thank you PLUMBLINE for sending such an awesome tech!!

Brian T

a week ago

Justin was outstanding. He asked what I needed done, and didn’t try to (over)sell me more than I needed. Very much impressed and appreciated. I liked his work so much that we signed up for an annual maintenance plan. I’m glad I chose Plumbline Services. Thanks, Justin!

Rebecca Purvis

a week ago

I chose Plumbline because of their great reviews and they did not disappoint. Ryan, our technician was on time and very respectful and professional. We had both our AC and furnace serviced. They were up front about the price and we were not asked for extras. I would highly recommend!

Christopher Burrow

4 months ago

Service was exceptional. The tech was professional personable, and fast and thorough. He tested his worked to ensure perfection and made sure it was fully operational. Great experience and I highly recommend him for anyone in need of plumbing work. Thank you David.

Dyanna Dolbow

3 weeks ago

Everyone involved did a fabulous job. I appreciate that they laid down rugs and had shoe coverings to prevent tracking of dirt in and out of my home. This was a big job. They worked very hard from early morning into the early evening. At the completion of the job / jobs, the work area(s) was free of all debris, couldn't even tell they we're here if it we're not for all the new equipment. At the conclusion of the job, the important features were explained to me in detail. The entire team was professional. Thank you so much. I will most certainly recommend Plumb line should anyone I know need this type of service.

Jason Crosby

2 months ago

First time using PlumbLine Services. It didn’t let me select the service up above, but our service call was for a running toilet issue. We’ll definitely use this company again! Dominick was our tech, and he was Outstanding! Very prompt, efficient and courteous from start to finish. It was obvious he’s been in the business for a long time. The whole project took him less than 20 minutes to complete, it would’ve taken me all day at best.. We’re very happy and satisfied new customers of this companies. Highly recommend!

D B

5 days ago

Ryan did a wonderful job installing a hardwired ring doorbell and new smoke/CO2 detectors. He had to get up in the hot attic to put in a new junction box so there would be power to the upstairs smoke detectors. He was on time, professional and friendly. I appreciate him troubleshooting why the previous smoke detectors were not working correctly and fixing the problem. Thanks again!

Russ H

2 days ago

Justin came out to service my central air today. He was polite, on time, thorough, fixed the problem, and did some preventative maintenance. Fair prices, good service. I will use Plumbline again. I am satisfied. Well done!

carol gill

3 days ago

Curt showed up exactly when he promised. He did a complete re-wiring and installation of the circuit breaker for a new hot tub. Everything was done in a professional and workmanlike manner. At the conclusion, he showed me the primary areas of his work. I am very satisfied with his effort.

Charlene Coles

2 weeks ago

Plumbline was a great choice for me. My technician, Dominick Marsal, was terrific! He was very detailed in explaining to me my options with getting my water heater fixed/ replaced. He showed great patience in answering all my questions. Explaining so that I understood what was wrong and what needed to be done. He was also able to identify a water pressure issue ( just from the sound it made) so it could be fixed at the same time. Plus he did the job same day, in less time than I was expecting. I couldn’t be happier!!

Darin Belair

2 months ago

They came quickly to a clogged drain. Howard was our service tech. Very professional. Explained everything he was doing and was very nice. Definitely above standard for customer service. He fix the issue quickly. I would use this company again just because of how great Howard’s customer service was! 5 star service! I will definitely use them in the future!

Austin Zilis

3 weeks ago

Cameron, my service tech, was great. Punctual, very professional, thorough and respectful. Also, the turnaround time from requesting the appointment to execution was top notch. Pricing was most affordable too (we get out main line cleaned every 12-15 months and this group was more affordable than past service providers)

Russell Walters

3 months ago

At the top of the leave a review box the first thing you see is are the 5 blank stars to rate them in your opinion and just below that the question What do you like about this business? with 5 options to choose from Good quality, Good value, Professional, Responsive, and On time. I gave them 5 stars and checked all 5 boxes because their all that and more, even though they deserve 10 but 5 is all you can leave. As a home owner I have kind of used this business off and on over the last 30+ years mostly on and can honestly say with out a doubt they are the absolute best in the industry 5 stars hands down! I recently had them out to clear my mainline as I had an issue like I do every time this happens and my drain had so much black gunk built up in it their snake was almost hard for them to clean. They suggested I let them scope it with their camera to further inspect it and said it would be I forget the exact price but pretty expensive but they were running a special at that time that and it would be free so I figured why not. Turns out my mainline from my kitchen to where it goes outside was corroded beyond repair due to the age of the house and more then likely rotted out completely on the bottom side of the pipe and suggested I get it replaced. The replacement was rather pricey in the grand scheme of things but it came with a lifetime warranty and they reworked my drain and how my laundry sink attached to it at no extra cost. These guys were very prompt being on schedule very courteous to my wife and did an outstanding job making sure my home was protected from dust and debris other then the way the floor looked for obvious reasons and improvements to my drain and sink when they were finished you couldn't even tell they were there. I honestly feel you can trust these guys in your home in the event you had no other option and everything would be just fine. I didn't even have to wait to schedule this job they got me in the same week and everything was done in just 1 day. I would super highly recommend them for all your pluming needs. I know I won't need to ever call anyone else their my first and only source

Linda Kurz

2 weeks ago

Our downstairs shower drain has never backed up, but it has always had an offensive odor. A contractor suggested we call Plumbline Services to check it out, so we did. Cameron used an 81 machine to snake the drain line about 5-10 feet. This did not resolve the odor issue, but it did let us know that there is no blockage to worry about. Our thanks to Plumbline Services, and specifically to Cameron for being professional, courteous and efficient. His procedure was completed quickly, and for the quoted price. He also recommended a few other inspections and tests that Plumbline can do for us if the problem continues. We are happy with their service.

Stacia Rabith

3 weeks ago

Josh T called 30 min before arrival, and he was very polite and courteous on the phone and in person. He listened as I talked through my sewer scope findings and then talked me through his plan to fix it. We chatted briefly about living in Northern CA, and then he got to work in an efficient manner and gave me a follow up check in, as I was working with another contractor simultaneously. He explained the 30-day guarantee before leaving. I recommend Josh and Plumb Line for sewer main line cleaning.

jean milofsky

5 days ago

We had a toilet that wouldn't flush within a day the plumber came out fixed it and explain what had happened. I always appreciate Plumb line and Corey the plumber who came was friendly professional and prompt. Prices are not negligible but I think that's the state of Plumbing and nothing unique to plumb line

Michele Brown

5 days ago

Isaiah with Plumbline was professional and super nice. He explained what he did and left the area clean, it didn’t even look like he was there cutting into the wall. We have used Plumbline several times and are always pleased with the service.

Daryl Walch

a month ago

I had my main sewer line backup on a Sunday evening. Monday morning I called several plumbing companies and none of them could get to me for one to two days. Plumbline had Nathan out to my house in a few hours. Nathan did a great job and had the line cleared in no time. He was very professional. Which I appreciate.

Jason & Rachael Goertz

a month ago

Had such an amazing experience with Plumbline and our AC replacement after a recent hail storm. They were responsive, thorough, and very professional during the job. I was so impressed! Highly recommend!

Tricia Robertson

a week ago

Colton came and was able to work with my HOA’s schedule to get the water turned off so that he could move my shut off valve from my crawl space into my basement so that it was usable for me. I really appreciate his kindness and professionalism. The work he did was very good.

Patrick Goetz

a week ago

I doubt that I have ever hired a company as professional as this one. I needed a drain cleaned out in the middle of a house sale. I even believed they cared about my situation. Thank you Etienne, Brett and Wyatt. Everyone was on time, courteous and knowledgeable. Perfect.

Ankit Shukla

2 months ago

The technician, Ryan, was professional and friendly. However, I feel that the company needs to be more upfront with costs. I did not use the service because of the crazy charges that were told to Me upon arrival. Again, the technician was good, but I feel the company could be more upfront ahead of time with their charges. They could have very easily told me that a diagnostic cost is $270 and what circuit breakers cost over the phone, rather than just telling me, “We won’t know till we get there.”

Lisa de la Garza

a week ago

My air-conditioning went out on a Saturday afternoon. Good luck getting anybody to come out on the weekends (in July) in a responsive way. I have a contract with another provider, and they couldn’t come out until Tuesday afternoon, so because of the ads Plumbline runs, and because I used to use them at a different home, I gave them a call to see if they had someone available and they showed up in two hours. Fixed the problem in 20 minutes and was out the door (@Abbas for being professional and fast) . Also, they have a great website where you can book your appointment online and even attach a video describing the problem, so I didn’t even talk to anyone to book it. So great. Totally going to call plumbline from now on. Thank you!

Rebecca Traver

a week ago

Great visit with Jon to check on our AC and clean things up a bit. As usual Plumbline gave us professional, timely service with a great person. Always our go to! Andy & Becky Traver

Krystal Owsley

2 weeks ago

Colton came to our home today to assess our plumbing issues and he went above and beyond to fix our plumbing needs. He was professional, knowledgeable and transparent and we are so grateful for him and his services! When problems like this arise, being skeptical of who to call, is common, but we are so glad that we called Plumbline Services and were paired with Colton! He was awesome and we will only call for his assistance, for any future troubles.

Keith Chadderdon

2 months ago

Jay provided exceptional service. He was willing to talk through my issue and offered wise advice concerning my options in the path forward. The on-line scheduling process worked flawlessly. I couldn't be more pleased with my PLUMBLINE SERVICES experience.

Gerry Gurvitch

2 months ago

Very easy to get same-day appointment. Jairo showed up on time. He was friendly and polite and explained the possible costs to me. Then he fixed my toilet easily and was great with my dogs. Would recommend!

Alexandra Ng

2 months ago

Brian came out and helped us to clean the pipe under the kitchen skin. He carefully inspected and gave us his honest opinion. We can tell that he was not trying to gouache us. Very professional and attentive. We will call Plumbline for plumbing and other services in the future. We highly recommend Brain and Plumbline!

Angie R

5 days ago

Plumbline has installed heating, air, electrical and a new water heater at our residence. Their technicians are very knowledgeable and professional, we will definitely continue using their services and highly recommend! Thank you, Plumbline!

Ash P

3 months ago

I sincerely appreciate Plumbline, and David M for their excellent service. I am particularly impressed with David. He went above and beyond to assist me with my concerns, answer my questions and his honesty. David took the time to assess the clogged drain and determined that it had cleared itself, so there was no need to proceed with the service. My money was returned, and there was no charge. Honestly, I would’ve been fine paying something for the trip and time. I have used Plumbline before and will again!

Ainissa Shiffer

a month ago

I used this company last year. Was happy with their service. I had another leak in my basement this year. So glad I called the same company. Everything got fixed in a timely matter with great professionalism. Will definitely use them again in the future when needed.

Michael Taylor

2 months ago

Xena and Brett whom responded were professional and positive and represented Plumbline in the best manner. They know their business and kept us informed all along. A main sewer line failure is a serious situation. Plumbline was responsive to our requests and, although I could have had the work done cheaper by waisting time and shopping around, I wanted it done immediately. They did the work and we're gone in three days. I was willing to pay for this. Overall positive experience with this company.

Ivanna Baron

a month ago

Plumbline has provided timely and professional services each time we’ve needed them. The other day our air wasn’t working correctly and I put in a request at 2am on their website, they had a technician out once they opened that same day. Highly recommend.

Megan Heisinger

a month ago

Jason came out to look at my AC as it was not functioning to the best of its ability. He walked me through what he was doing and why, and answered all my questions (I had quite a few!)These guys are great and always professional!

RICHARD Cozzette

a month ago

We noticed that the water in the downstairs bathroom was notdraining when we either flushed the toilet or used the sink & shower. Since I had used Plumbline previously, I contacted them and they immediately assigned a drain technician who arrived within 40 minutes. Her name was Xena C.She explained what she was going to do and then proceeded to perform her work. She was very professional, friendly and efficient . Continued to explain what she was doing and what the results were. She did have to remove the toilet to run the snake to where the blockage was, re_installed the toilet and cleaned up the toilet area. I was impressed with her work ethic in performing her job and I am sure Plumbline considers her as an asset to the team.I am giving Xena 5 Stars because of her various attributes .PS. The drain was reopened.

Mary White

2 months ago

Brian M called to give an estimate as to what time he would arrive. Once he arrived he assesd the problem quickly and discussed what some of the issues might be, and discussed what he would be doing to try to help us. Unforeseen circumstances did not allow him to fix our drain. However, he was extremely knowledgeable, and also provided us options of where to go from here. Very kind and professional and if we need any services in the future, I will be sure to ask for him.

Mel

2 months ago

Our electrician, Will, and his colleague installed our 3 hanging light fixtures from a 19ft ceiling. They look amazing. They were both personable, on-time, and responsive. Also, the home office was really great at coordinating and communicating with me along the way.

Valerie Jones (v.alerie__)

2 weeks ago

Called for an annual AC tune up. The window for arrival was sometime between 8am - 5pm, so I’m basically held hostage in my house all day. I got a call and a text that Abbas, my technician, was in his way and 20 minutes away. He was professional and I don’t have any problem with the work that he performed. I mean, I don’t know anything about HVAC systems so I assume he did a fine job. But I could not understand this man very well at all. He spoke English but it was broken and not easy to understand. There were several things that he tried explaining and instructions that he tried to give me on how to best operate the system. I understood none of it. It was pretty frustrating.

Jaime Rauch

a month ago

I was able to make an appointment for the next day, which is so appreciated! They were communicative and ontime. Erfan was super knowledgeable, shared all the information and explained everything in an easily understandable way. Went over all the details and hot things working quickly! Great service today :)

Aaron K

2 months ago

Adam came out and helped me understand the water softener at my new home. He walked me through all the maintenance needs and checked the system. He was extremely patient with all my questions and knowledgeable. Thanks again!

Alex Pass

2 months ago

Isaiah has helped me numerous times fix electrical issues in my house. I could not ask for better service. He’s polite, kind, knowledgeable and always honest about the issue and best course of action. Never once has he tried to “up sell” me. I’d recommend Plumbline, and specifically Isaiah, to anyone.

Danielle Lynette

3 months ago

We had a slow flowing drain and it was recommended that we hydro-jet our line. I was very pleased with the honesty of both company employees as I was aware that the procedure might not work. It was successful and the technician performing the work was pleasant and professional. I would recommend and use them again.

Debra Schumacher

4 months ago

I received excellent service from Plumbline when the old furnace died in my rental house. Avery came out the day of my first contact and assessed the situation of what all I needed and he arranged for next day installation. Avery was very professional, knowledgeable and personable. Next morning tech's Christian and Ryan arrived to install the furnace and new electrical panel. Both very friendly, personable, confident and professional. Christian did a great job installing the furnace and thermostat and gave me good instructions on the usage of both. Poor Ryan got the raw end of the deal with having to work outside in the freezing weather with installing the new electrical panel and some other minor repairs. He never complained and displayed a great attitude! Kudos to these two guys!! It was a pleasure working with you all.

Dale Kranz

2 weeks ago

Acacia not only hooked up our new electric car charger but made sure we were connected to the Wi-Fi and gave me some good pointers as to the operation. He is a true service professional!This is the second time we've used Plumbline and they will continue to be our go to call for electrical as well as other mechanical service needs.

Tania Espinas

a month ago

If I could give 10 stars I would! Found out my subcooling was far below minimum specifications during my AC preventative inspection. I was dreading the quote but Preston walked me through every troubleshooting step (diagnostic machines, leak detection) to ensure that I was confident of the fix. And guess what?!? There was no leak, all I needed was refrigerant (suspecting AC wasn't fully loaded during installation). He completed every step of the work with skill and professionalism.

Gerry Rhode

4 months ago

Furnace giving error messages on thermostat. Promt service and skilled technicians provided repair over other service outlets who don't receive factory training. Technology is great, and these technicians are trained to fix beyond our expectations.

Lori Miller

a month ago

You want the best? Call Plumbline srvices. Their receptionist is promt, kind, friendly, personable and just simply awesome. My husband and I were amazed at how quickly they came to our house to address our water system malfunction! We had no wait time at all because we were scheduled immediately the same day. Our technician Adam was THE BEST! He was professional, prompt, friendly, and personable. He is also extremely knowledgeable and answered all of our questions! He did not leave without letting us know that he is available should we need further assistance. I also loved that the technician contacted us to confirm the appointment and included his piture so we knew who he was prior to knocking on our door. Adam has come to our residence twice within 24 hours and we were extremely impressed with him and the companies prompt response and solutions to our softener problem.

Aaron Fox

3 months ago

Joshua was super professional, friendly, knowledgeable, and quickly serviced our clogged drain. He did great with our dogs and was a real pleasure to work with! Thank you Plumbline for the weekend service call! We will definitely utilize your services in the future !

Hañalina Lucero-Colin

3 months ago

Bryan came out to inspect our HVAC system and advice on central air installation. He was prompt, friendly, informative, and great with our cat. He advised on next step and was fair and straight forward. Would definitely recommend!

melissa whitfield

3 weeks ago

Had the experience to meet with Wyatt Peter he came greeted himself very professional. Explained what was going on and if I had any questions he would be happy to answerBut he also went step by step on his process which I like knowing what was going on

Josh Ehrichs

2 months ago

I had a clogged kitchen sink and was able to get a same day appointment! My technician was wonderful, explaining everything to me so I can fully understand what was going on. I might just be a customer for life. Wyatt was incredibly helpful and professional.

Raphael Shlosman

3 weeks ago

I woke this morning to my basement drain backing up. I called plumbline, and in less than 2 hrs they had Jordan King at our house. Thankfully whatever clogged the drain came loose before he got there, but he was humble and honest. Went over my options for other repairs and even talked me out of snaking it anyway because of certain issues it would cause if done and not needed. Definitely using them in the future, that was as painless as it could get, much needed on a stressful morning.

B C

a month ago

Zach at Plumbline was knowledgeable, courteous, and solved my garbage disposal problem within minutes. He also effectively responded to all of my questions and left me more informed. I really appreciate the service!

Kathryn Nagurny

3 months ago

Howard did a great job cleaning out our sinks. He came the sand day, only hours after we called and gave us a great deal. He's very friendly, knowledgeable and definitely recommend him!

John Ewing

2 weeks ago

Antony was punctual and professional. Diagnosed and resolved the AC issue quickly.Getting my AC fixed in less than 24 hours during the hottest week was greatly appreciated!!!

Jaye Gutierrez

3 months ago

Howard went in and looked at a potential drain issue for our slow draining sink. Worked through different options and came to a conclusion that needed a deeper look. Ricky came by and was just as helpful. Super friendly, insightful, and showed me exactly what they were looking at. Gave me a lot of good info for the future. Definitely would recommend and will use for all future home issues.

Joe Stephens

3 weeks ago

I booked on line and got 8am to 5pm today. Should have known. I took a day off work (without pay) to be here to explain to the electrician what was going on. Got a call at 10:20 to tell me they needed to reschedule as people had called out.1. I lost a day's pay and still have the problem2. Your labor problems are not my responsibility!Wouldn't use this Compton come out and squash an ant on my patioDisappointed and passed! Oh yeah and a days pay poorer.

Michael Massey

3 months ago

John was professional, knowledgeable and friendly. He fixed things that were done incorrectly when my original water heater was installed. He took great care to explain all the fixes he made and how the new unit will function.

Laura Devarona

3 weeks ago

Dylan from plumbline services was polite and knowledgeable. He didnt mind taking the time to carefully explain the issue which I always appreciate. . I will add him to my trustworthy list of techs who i feel comfortable calling when there is a plumbing problem at my house.

Natasha Sanchez

4 days ago

Fast to respond! They were able to get a team member to my house and fix my drain issue quickly! I would definitely higher them again!

Annie Henrie Nader

2 months ago

Brian was great. He explained what he was doing and walked us through maintenance to avoid drain blockages in the future. Very thorough and educational! Arrived same day and helped us at a time of need.

family benin

3 months ago

Preston did an amazing job! He was punctual to his appointment, he explained everything very clearly, he repaired the unit and he was pleasant and very professional. We highly recommend him and his company. Thank you for your service!

Sveta V.

2 months ago

If you think about hiring technician for any work related to cooling/heating and do not want to pay 150%-200% of what other companies charge, then do not consider Plumbline Services. Even with their coupons, you'll pay significantly more than if you would deal with another company.Also what is important- they are not responsive. When you call them with billing questions they do not want to answer, they start to redirect you from department to department, then hang up - believe me, I tried several times.

Colin Pahl

4 weeks ago

Plumb Line was great. Diagnosed a couple issues and presented a couple options for me. At no point did I feel like they were just trying to make a sale. Couldn’t be happier with the service.

Ron Fifer

a month ago

Jeremy was able to fit me in same day....
Very prompt and professional! Fixed the electrical problem and was very honest in his assessment. Would definitely use them again

Robert Hartman

2 months ago

Installation was done in a timely manner professionally Installed. Installation crew was very knowledgeable and courteous. And explained whole systems to my satisfaction.Crew was on time and cleaned up site when done.

Ken brunker

3 months ago

Wyatt was professional, answered my questions and partnered with Ricky to ensure my sewer pipes were in working order. I felt that they did a fantastic job and were not trying to up sale me. They earned my business for life and I will contact them in the future for all my plumbing needs!

Elizabeth Matson

a month ago

I would have selected on time, but Forest was early, which was a pleasant surprise despite my missed window for service earlier. He offered choices and their value differences, he was patient, and I never felt pressured to choose either way.

John Malfa

2 months ago

Chase was an awesome plumbing tech
. Friendly, easy going, on time, and got the job done right and quickly. Highly recommend him and this company for drain clogs. Five star!

J Fox

6 months ago

Wyatt was great! Professional, friendly, and explained things to me so that I could understand what NOT to do going forward. I really appreciated his way of doing business. I also appreciated the person who called me to confirm the appointment. She was bubbly and kind. I will certainly use this business and highly recommend them. I had the problem today and they came today! What more could one ask for?!

Howard Thomas

a month ago

Chase did a great job cleaning out our blocked drain. I recommend his work and if ever we need help again I would request him to do the work.

Elena Jones

a month ago

The team arrived on time, explained everything they were going to do, and did a great job repairing our main line. Absolutely recommend this PlumbLine - they are great people to work with!

Drew Dembeck

4 months ago

Had an issue with our HVAC unit and scheduled an appointment. Plumbline Services got us on the schedule for the earliest available time and sent Elyas out for the service call. He was very thorough and explained everything in detail and resolved any issues we had in a short period of time.Fantastic experience. Will recommend to others!

Jim Clardy

a month ago

Fair in pricing against local competition. Several Techs swarmed the house and had both systems ripped and replaced by end of day. Was kept informed throughout process. All Techs on site were very professional and friendly.

B Hardwick

3 months ago

Great experience with Plumbline. Rides the clog and offered a maintenance solution to help prevent the issue from happening again. Everyone was on time and respectful.

Peg Colombo

3 months ago

Bryan and Ryan were not only super efficient but very nice as well! We really appreciate they were able fix our problem! Thank you very much!

Jack Magner

4 months ago

Josh was/is very knowledgeable and professional. He assessed my plumbing issue and repaired it right away. He also recommended ways to maintain my pipes so they don't deteriorate so quickly over time.

Joe Fern

a week ago

Jeremy is an excellent electrician. All that you could ask for. If you use Plumbline in the Denver metro area for electrical work, do yourself a favor and request Jeremy.

Andre Ceigerkansky

6 months ago

Kenny was Fantastic!!! He was very professional, organized, and clean. He came in and replaced my kitchen faucet in record time and it was Perfect!!! If you can ask for a specific technician, ask for Kenny!!!

Mike Cremona IV

2 weeks ago

Our technician Xena went above and beyond
Our main drain line backed up and within a couple hours of calling Xena was at our house, cleared the problem and worked with us to find the likely causes. She was extremely considerate and even cleaned up the backup material which she did not have to do.

Carmita de Vries

a month ago

Seems I can only tack onto a previous review! Today, 6/17, was our third experience with Plumbline, and another great one with Matt G. He was professional, honest, easygoing, super friendly. I see there’s a trend with my reviews, lol, which I hope is a trend within the company. We’re happy to feel we’re in good and capable hands with them.Elijah was progressional, honest and personable. Being cool with my little following around and asking questions is high on my list along with integrity around a job - Elijah was great with both my littles. We’re glad to have called Plumbline back again for a different concern. Experience continues to be positive.

Cheryl Montgomery

3 months ago

It’s our pleasure to give 5 stars to Jordan King and Faran Eini for their knowledge and excellent customer service. 5 stars to the crew who worked tirelessly to repair outside sewer pipes. 5 stars to customer service phone reps who expedited the proper technicians to fix a huge issue. We are repeat customers and will recommend Plumbline lo anyone needing repairs.

Caitlin McNeill

a week ago

Did everything exactly as they said, lots of follow up. Our tech, Chase, was polite and professional, good with our dogs, and explained everything very well.

Mike Klopot

2 months ago

Xena, the technician, did a great job, highly professional and effective! I got good information about what was happening, and I have to say this service is a great value!

Kristi Miniello

a month ago

For our latest plumbing needs, we had an issue with work done by a remodeling contractor. Aaron was very helpful, professional, explained things clearly. We'll continue to use Plumbline!

Malcolm Coyle

a month ago

Russel was able to work us into his schedule early. He was professional, courteous, and had helpfull recommendations on what work needed done.

Danny Miller

3 months ago

Plumbing back up issues, unblocked the problem. Kallem was professional and very kind. He did great work and explained everything well. We enjoyed talking with him as well. Wonderful service!

Donna Wiss

3 weeks ago

Responsive customer service, excellent workman ship! Highly recommend! Wasn’t the cheapest option but quality work and were done in a day on a weekend call.

Kara Bailey

2 months ago

A huge Shout out to Zach Schenderlein! Zach is very knowledgeable and can explain to you in simple terms what is happening and how it needs to be fixed step by step. I also found him to be a polite and genuinely thoughtful person. I will ask for him again! Thank you Zach

Smoove68

a month ago

Chase was awesome. Came to the house on time and got the job done within 30 minutes. Cleaned up when finished. Great work Chase, thanks alot

Yenas Berhe

a month ago

Our technician Howard Lambert was quick, efficient and kind with fixing our toilet problems. He explained everything he was trying out to fix our plumbing. I would highly recommend!

Jim V

3 months ago

got a new furnace and AC. The AC was initially installed on a pad placed on loose river rock on a slight incline (like that would remain in place). After calling they came out, leveled the ground a bit and put the pad on the dirt. They warranty sounded great but need to pay for annual maintenance. The maintenance doesn't include replacing filters (which seems odd) and no surprise, additional work is recommended. The last time they came out, they did something to the humidifier so it was draining lots of water and clogged the drainage tube with grease. water everywhere.

Morgan Hamatake Dunn

3 months ago

Brian was informative, straight forward, and worked incredibly quickly and efficiently. Gave us honest feedback about how to prevent issues in the future. No nickel and diming or sneaky sales - Plumbline’s transparent pricing structure saved us a lot of financial stress. We’ve only been homeowners for a year and have already been deeply disappointed by three other plumber experiences. These guys eclipse their competition.

Ashley Scarlett

3 months ago

I enjoyed working with Plumbline. The sales manager was easy to work with. They crew showed up on time and were professional and worked quickly. I would recommend and use them again.

Trevor Richards

6 months ago

Good service and did a great job. Nice technician too. Was prompt and efficient. Pricing is the only thing- they will do a good job but you’re definitely paying the cost of having a bigger company like Plumbline do the job who has a lot of overhead versus a small individual contractor. Don’t forget the $60 off repair coupon online!

Jill Gruzlewski

5 months ago

Jose was on time, professional and very helpful. He was able to diagnose and treat our basic drain problems m. Our bigger problem was beyond his scope of practice so he contacted the plumber that we needed for the job. 5 stars recommend!

Alejandro Altamirano

4 weeks ago

This is my 3rd time using Plumbline. Great customer service. Our technician Tony was very knowledgeable and honest about our repairs. I would highly recommend.

G L J (Classic)

5 months ago

I called to make a appointment jasmine said she can get someone out as soon as Thursday or Friday I went to get the tank information size and calling them back. The second lady said that she wouldn’t be able to get anybody out until Saturday so I made an appointment for Saturday between one and five Saturday comes They call me couple hours before my appointment and said that they are not going to be able to make it. Mind you I took the day off from work just to be able to have somebody here Ive tried to make a appointment with you guys three times since is a simple, hot water tank drainage. I can’t receive any service terrible way to do business.

Vaughn

5 months ago

They did a good job and was very clean and I don't blame the the tech as he did what he was supposed to do, but I feel it was severely overpriced.Due to the business model of plumbers charging trip calls for estimates it makes it very difficult to shop effectively.Parts for this job were about $100 at home Depot, yet they find it ok to severely mark these parts up so this Job for a main line shut off and pressure regulator job was over $1200.Personally I wouldn't use this company again just because of the gouging.

Judy Soares

3 months ago

Not only was the technician professional and punctual but he spent time explaining each step of the AC maintenance and humidifier! Changing out some tubing and cleaning all the AC system! Please send Elyas to us next time. He is terrific!

Dwight Thompson

2 months ago

Joshua came in and quickly repaired our clogged kitchen drain. He was super nice and courteous. Couldn't ask for a better solution and person to do the job.

Steve Baroch

2 months ago

Will was very thorough and competent. I never would have been able to correct this electric problem in my own. Also, Will is a very nice guy. Thanks, Will!

Pamela Gentry

2 weeks ago

Dave Godfrey was really awesome I enjoyed being around him he was very professional very personal explained everything He's just an awesome guy I don't know what else to say I will definitely use this company from now on

Angel S

2 months ago

Get an independent opinion, don´t let yourself rush into an expensive, unnecessary repair!!!!! Plumbline has been identified as a scam company. Our personal experience with them resulted in an estimate of $11,700 for a repair that was not even necessary. Fortunately, an independent home inspector conducted an investigative video on our behalf and found that the problem identified by Plumbline did not exist.To add to this, we were charged a fee for a VIP membership that we did not agree to by the Plumbline supervisor. We have also found several people who have had similar experiences, and we hope that you can raise awareness of this scam. Plumbline is continuing to charge people exorbitant amounts for non-existent problems, and we believe it is crucial to shed light on this matter.

C&R Kaltenbach

4 months ago

We had a toilet that had issues. It wasn't flushing correctly and kept getting plugged and we thought it might have been the mainline drain so we called Plumbline. They were very professional and nice. However, after the plumber inspected, he had to call his supervisor over to inspect and then they told us we would need a $5,000 or more to replace the drain and that price didn't include retiling and repairing bathroom from the damage of the repair, which would be at least another $2,000. I called the toilet company, American Standard, to see if they had any advice. Over the phone the person I spoke with diagnosed the toilet problem as a crack flange! They sent us a new bottom part of the toilet for FREE and we installed it. It works fine now, it flushes correctly and so far no drainage issues(1yr). That should have been a simple issue to diagnose for a plumber. If a sales person on the phone could hear the problem in how it was flushing, diagnose and solve, Plumbline should have been able to do this in-person.

Brad Swancoat

4 months ago

After owning several businesses in my career, I really noticed the quality service I received from Plumbline. I had our 73 year old house completely replumbed and a tankless water heater installed. The professionalism was extraordinary! Jonathan Page and his assistant, Forrest, did many ancillary upgrades and repairs above the original quote. Our house was handed back to us clean and restored to pre-plumbing conditions. ALL my questions were answered .. thoroughly. So many small details were explained to me that I had complete confidence in the knowledge and expertise of the installers and the Plumbline Company. They are my plumber from now on...

Kelli Haselden

3 months ago

I was told they would be at my house between 1 and 5 p.m. I took the afternoon off work. At 2:17 p.m. I received a call telling me I was next and the service person would call me when they were 30 minutes away. At 5:00 p.m. “John” called and said he was on his way and was one hour out. What a disappointment. There were many more things I would have enjoyed doing when taking a day off, than waiting for someone who never came.

Alex

a month ago

They replaced AC capacitor and charged me $412.00 for that. The amount includes inspection ($79.00), the part (later I figured out it costs only $15-$25 on Amazon, at Home Depot, Lowes etc. and honestly, I got shocked by total charge) and labor. Knowing the part's price, don't you, PlumbLine guys think it is not fair to charge $300 for no more than 30 minutes labor? That is 250% of what your competitors would charge for such kind of repair. As a repeat customer, I trusted PlumbLine and that was the reason I even did not consider other company this time. I was wrong.. Not fair pricing.

Mariah Sather

6 months ago

Dave was incredibly professional. He is highly proficient at his work, detail oriented, and maintains a clean work environment. I appreciate that he helped educate me on what he was looking for to assess what needed repairs and talked me through how he made the repairs. He is honest, friendly, and absolutely someone I would trust in my home again.

Weston Seniw

2 months ago

Josh Toney was spectacular. He didn't find extra issues in an old house that has plenty of them and made great recommendations to keep plumbing healthy going forward to avoid issues.

Jordan Kelly

5 months ago

My husband and I had Derek R. come out to fix a broken pipe. He took the time to explain what happened and helped us locate our main water shut off in the house if we have another leak. Such a nice guy. Can’t thank him enough! Highly recommend him and Plumbline Services!

clifford roundtree

3 months ago

we actually enjoyed our experience with your employee, Joshua. He explained the process as he solved our plumbing problem! Not knowing were to turn we were directed to Plumbline by a friend. We will be a customer in the future. Thank You.

d kondora

2 months ago

Electrical outlet boxes analysis - Ryan who came out was knowledgeable in the problem and was able to provide a quick fix to get the boxes operational again - Ryan Really knows his stuff regarding home electrical wiring - the Services provided was Exceptional.

Samantha Knight

4 months ago

We bought our AC less than two years ago and have had nothing but issues with it. We have had a tech out multiple times finally last JUNE a tech figured out what was wrong. We have been waiting since for them to come and repair it. Every time a tech has come out they have forgot the part or did not read the notes and have had to reschedule. I scheduled our appointment back in December so that they would be out here on March 6th 2023 to have the ac fixed finally after waiting since June 2022 and once again the tech came unprepared and was unable to fix the problem we set the whole appointment for. I was told by Ashley yesterday she guarantees a tech be here today at noon since they had to keep pushing this out. Once again it is now 220pm no call,no update,and no tech. I 100 percent do not recommend plumbline their warranty doesn't mean anything when you wait almost a YEAR for a system that broke at less than a year old to be fixed..and am still waiting!

Wayne Wu

6 months ago

Highly recommend Plumbline services! The dispatcher was courteous and responsive and got someone out to clear out my clogged kitchen drain within an hour of calling them (late in the afternoon). Cameron, our technician, was on-time, transparent and provided excellent service. Overall I had a great customer experience with this company.

Kevin Jerome

5 months ago

Cameron was on time, very professional, and did an outstanding job taking care of a clogged drain. The call center staff was equally outstanding explaining what to expect and a guidance on pricing given potential problems. Great Company to do business with.

Veronica Hughes

2 months ago

The technician was very kind very professional and did a very good job. Had all the proper equipment and cleaned up very well after the job. And got the job done. I am very satisfied. Thank you

Randy Appell

4 months ago

Trevor was a great young man. He was professional, respectful, and really thorough at his job. He is very knowledgeable and patient with our questions.

David Mayer

2 months ago

Xena was on time, professional and solved our problem quickly, even giving us additional advice on how to enjoy our home more with some other plumbing options. I would highly recommend Xena and Plumbline services again!

Joseph Salas

5 months ago

We had a clogged toilet, they came out same day, and found a more serious issue, causing the clog. They were super professional and helpful. Jordan King and Kaygee were fantastic! The got in very quickly, found the issue, gave me a next step guide and also a few options for the payment structure for the bigger work. Thanks guys!

Terri Carter

a month ago

Mike was awesome-very friendly and professional! He explained everything well, and was really fast getting the repairs done😊👍🏻

Jon Pushkin

a week ago

Mike was professional, courteous and provided exceptional service. We would definitely call Plumbline again.

Moses Hubbard

5 months ago

Alex S. And team was very helpful and very professional.. went through some obstacles at first due to an older house .. but was able to perform a good quality job to have our hot water turned back on !! I would definitely refer and also use again! Thank you for doing a good job!!

Tamim Khaliqi

3 months ago

Alejandro provided great HVAC service. He was exceptionally polite and explained everything that needed to be done. He is an excellent representative for a great company.

Stacy Kish

4 weeks ago

Wyatt was super nice and respectful. He cleaned my mainline and backup line quickly. Great job!

George Maniatis

6 months ago

Chris from PlumbLine came to our house. He arrived on time and I was immediately impressed by his professionalism. He introduced himself, extremely friendly and knowledgeable. He took the time to listen to me regarding our shower leak. He asked all the right questions and then proceeded to analyze the root cause of the leak. He was upfront that there would only be the $49 service fee for him to come out, if we don’t do the work needed , but that it would adjusted if we were to use him. He spent around 45 minutes diagnosing the issue at hand. After his findings, he presented me the pricing to fix the leak. I gave him the green light to proceed. He was meticulous, explained to me the cause, why he’s fixing it and how to prevent this in the future. He took his time and upon completion he cleaned up. I would recommend Chris at PlumbLine to anyone.

Reckless Vibe

2 months ago

Tony was my tech. He was extremely nice and helpful. Very informative about what he was doing And offered insight on things to do and not do with my furnace/ac

Shawnee Anstett

4 months ago

Preston was professional and fixed our furnace perfectly. He also helped us get set up on a maintenance plan so our system will continue to work for many more years.

B3RTO

a month ago

Technician came on time and knew exactly what to do and completed the job fast. Corbyn thank you for being a professional and doing a great job!

Carolyn Crane

5 months ago

We would like to commend Jonathan for the plumbing work he did on our 83 year old house in Lakewood. The morning he came he had to work around an excavation being done on our sewer line. The bathroom sink pipes and drain went into the wall so he had to completely rerout those fixtures. Then he went out of his way to locate a new sink for us that would fit the opening in the counter. He also installed a new line to an outdoor faucet and a new house cut off valve. He worked without a break until 7 o'clock that evening. We now have new plumbing on that area of the house. Thank you Jonathan!

Laurie L

3 months ago

Mario was extremely professional, courteous, and hard working. The replacement of my heating fan went quickly and I was shown before and after pictures. Nice job.

Cecilia Reed

4 months ago

Josh was an absolute professional. here even before he said he would finish the job cleaned up after himself excellent young man you're lucky to have him 👏

George Garcia

4 months ago

Matt arrived at 12:45 for the 1 to 5 PM appointment slot. I requested Matt after great experience in our home, to help my parents resolve a ceiling fan that wasn’t working. After about 15.minutes, he determined the remote control module had failed and temporarily wired the fan to work with the wall switch.The only charge was the $99 VIP membership, which provides 15% all services, priority scheduling and other benefits for 1 year. My parents who are 91 & 88 are delighted with every aspect of the service received.On 3/27/2023 Dominic arrived to research a loud noise & rattling in the pipes when multiple fixtures in one corner of my parents home were used. He determined the 20+ year old water pressure control valve had failed, provided a quote for the work and replaced it in about an hour down in the crawl space. Dominic was very professional, respectful and does excellent work.

Hoss

5 months ago

Had Plumbline in to replaced our furnace and AC system (including thermostat) prior to getting out basement finished. A team of four came in to get the job done. They were professional, hard working, and courteous, and they finished the job all in one workday.

Laura Brayton

5 months ago

We had a good experience with Isaiah. He was on-time and had professional attitude. So far our experience with Plumbline has been exceptional.

Pamela Shafer

4 months ago

Had an issue with my furnace. The gentleman came out & was on time, knowledgeable, professional & very nice. He took care of the issue & gave me helpful furnace information which I appreciated so much!

maria del rio

2 months ago

Clogged sink - Brian was on time, and their effective service and explanations were crystal clear. I thoroughly recommend them, and they have excellent customer service.

Peter Doherty

a month ago

Dylan was very professional and courteous. His work was thorough and he provided excellent service.

Fran Russo

5 days ago

Brad was great. Shared information before and after service. I'll be a PLUMBLINE customer for life.

Janet Beam Smith

6 months ago

Josh was prompt, courteous, and highly professional. He cleaned our lines, explained what he found and made recommendations, and cleaned up carefully after himself. I would definitely recommend Plumbline and will not hesitate to use them again.

Mona Wolfe

a month ago

Ryan did a very thorough job. He was very professional and answered all my questions. Very satisfied and would recommend.

Nick Thompson

2 months ago

The tech. Justin, was professional and knowledgeable. He arrived on time, and he and the office kept me informed on where I was on the schedule and when he would arrive.

Lukas Hurst

4 months ago

From the first few moments the electrician, Isaiah, entered our home, I knew that this company values and hires quality individuals. Isaiah was polite, professional, knowledgeable and quick. Got the job done well, and I’ll be using this company again.

Zoe Batilo

6 months ago

While I waited on hold the message says that customer service is important to them, but I was underwhelmed by the communication and customer service I received. I booked through google and got multiple emails and text confirmations for my appointment today for between 7am-11am. By 12:30pm I had heard nothing from a tech or the company. I called to inquire about my appointment and the first response I get is “our windows are between 8am and 1pm.” However the emails I received all said 7am to 11:00am. I asked about the status of my appointment and she said she meant to call to reschedule due to a tech calling out. There was no apology. She did offer to reschedule for tomorrow. Which I did.However I found another company that was able to provide service same day. So I called back to cancel and simply got a “thank you for calling us” again no confirmation of cancelation or acknowledgement of error. I understand that things happen, but maybe their information on google should be updated with the correct window information and notice of a tech being unavailable to make an appointment should be given before the appointment window given is past.

Alison Tagami

7 months ago

Justin was great! They gave me a window of between 8am-1pm and he called when he was 45 minutes out. While he was working on our furnace he was very thorough, went over everything with me and made sure I understood what the issue was. I know he’s very busy and had a lot of clients to see but he did not rush through his work at all and always made sure I knew what was going on. Very professional & friendly.

Reni Fletcher

3 months ago

l had a great experience with Derek and appreciate his skill getting my broken pipes fixed. He is very courteous and explained everything that needed to be done. Thank you Derek!

Paula M

5 months ago

Very professional and friendly. Noah did a great job and was very nice and communicated well. They did not over charge, price was good for drain cleaning. Will use again.

Jeannie Campbell

6 months ago

Dylan Krikke cleaned our dirty furnaceHe installed an electronic air cleaner.I highly recommend you use him. He is professional and explains everything really well. Prompt service. Very kind and personable.Jeannie Campbell

Chad Chalupsky

2 months ago

Plumbline performed our yearly AC service and Alejandro was extremely friendly and professional! Will definitely use them again.

Laurie Stirling

7 months ago

My experience with Plumbline was great from beginning to end. When I called, the person setting the appointment was very friendly. When the technician was delayed at another site, I was called early in the day to make sure I could be available later. The technician, Preston, was courteous and helpful. He took the time to explain to me what was fixed. He also worked with me to make sure I got the best price.

David Sloan

5 months ago

I was very happy with getting my basement floor drain clean. It was a difficult job on an older home (blt 1976). I was worried it wouldn't be repairable, but it turned out well. What a relief!

Sharena Del Brocco

a month ago

Very knowledgeable technician. An all around nice guy. We will definitely be calling for our plumbing and HVAC needs!

murarishrestha

5 months ago

José was prompt, courteous, and pleasant. He did a thorough job to clear our kitchen sink clog. He also left our place clean.

Roxann Lloyd

8 months ago

Chase was fantastic! Professional, friendly, respectful, engaging and efficient. He had my blocked sink issue diagnosed and repaired in 30 minutes. I would highly recommend Plumbline. The price was good as well.

George Donovan jr

3 months ago

Wyatt went above and beyond answering all questions and was very professional. Fixed our plumbing issue and was super knowledgeable. Highly recommend this business!

Kt Smiley

8 months ago

I called Plumbline for a second opinion/price quote. After explaining the situation, they gave me a straight quote right away. They scheduled to come the next day. While here, our tech explained everything very well, was willing to let me see what he was doing and didn’t mind my questions. I recommend Plumbline. They are great with their customers and are professional and were reasonably priced. Thank you so much Plumbline for your fast and efficient service!!! I will definitely call you first next time, for sure!! ☺️

Stephanie Vigil

5 months ago

I scheduled an appointment for a Saturday and was told an electrician would arrive between 1 and 5pm, and that they would call 30-45 minutes before arriving. I received a confirmation email and text message the day before confirming my appointment. No one showed up Saturday and I never received a call, text or email explaining why or to reschedule my appointment. Very unprofessional.

Catherine slatyer

8 months ago

My professional plumber, Zack Winter, explained everything to me in a precise manner. He has a great work ethic and is courteous and personable. I would definitely request Zack again. I have used Plumbline several times in the past and have always had a great experience with them.

Christian Burrell

8 months ago

Very responsive initially. The electrician who came out, Austin, was diligent and kind. The work we needed done was an electrical panel upgrade from 200A to 320A in order to power multiple new additions to the home (electric car, outdoor heaters, water pumps, etc). Given the complexity of the contract, we had to work with our electric company (Xcel) to make sure the panel could be upgraded. They said it should be good to go for a simple disconnect of the old panel and reconnect to the new panel after installation. After waiting months to get the project started, Plumbline canceled back-to-back appointments. Then this morning they called and said they couldn't do the project, despite having reassured me that this project wouldn't be a problem. Now I'm left starting from scratch with a new electrician months into this project. I had high hopes with the good first impression, but now they've lost my future business.

Steve Revercomb

2 months ago

Water heater replacement. Tech spent close to 5 hrs to replace tank and replace other connected pieces. He did a great job.

Eugene M

8 months ago

Garrett was awesome. I needed my drain cleaned and he went above and beyond to get me the best service, I appreciate customer service like this a lot. Everything is super clean and no more clogs or slow drains! I highly recommend their service and specifically the water jet drain cleaning.

Craig DiLullo

5 months ago

Great service. What i thought was a small fix turned into a much bigger problem that they caught early on. They were able to repair everything the same day. Very happy with the work that was put in.

Shanna Gordon

2 months ago

They arrived in less than 24 hours, had a cheaper price than a previous quote, was friendly and fast. Will use again.

Jason Arnold

5 months ago

Had another great experience. Worked with Mike Stokes, super nice person who really put in the effort to get our well pump working since we were out of water for a day and a half. Just very honest, knowledgeable and good to work with. Thank you!Very nice guy. Super knowledgeable. On the day of our service he worked with me on arrival time which really helped out. Always great service with plumline.

Kate Penner-Simonson

6 months ago

Plumbline just installed a new furnace and replaced my electrical panels. This is the best service we have ever had. The office was extremely friendly, all the technicians were outstanding in every regard. I highly recommend Plumbline for all plumbing, electrical, HVAC etc. needs. Our new go-to service company!!

Topher Vanous

3 months ago

Xena provided us with a fantastic overall experience. Cleared our line and cleaned the area up nicely. Great customer service!

Vandna Jerath, M.D.

7 months ago

Plumbline was working on my neighbors house and blocked my alley and garage in Denver today. They banged on my door at 7:45am and woke me up and told me to move my car out of the garage as their trucks would be blocking my garage and alley. I said I did not have to leave for work until 10am and the street was full of cars and snow and asked if they could please move their trucks out of the way at that time. As a physician, I do need access to my garage to get in and out to go to the hospital for emergencies. The nice worker said yes that would be fine. He came back 5min later and said his supervisor said I had to move my car or he would block me in all day which is illegal. I went out to speak with the supervisor, Marty. He was extremely rude, condescending, harassing, and intimidating. I asked if he had a permit to work in and block the alley. He said yes and I asked if I could please see it. He said I left it at home.At this point he become very aggressive, demanding, and threatening. He threatened to tow my car from my own property which he can’t do. I tried to move my car at which point in the chaos my garage door broke and I was trying to get it down. He started yelling at me to move my car and I explained my garage door broke and I could not just leave it open. He said he did not care and threatened to tow me. He was a large intimidating man so I moved my car and put my garage door down manually. His trucks are blocking the alley and my garage so I can’t even get my garage door fixed. I called the right of way and permit office and verified they did not get an approved permit to work and only sent in their application at 7:30am today. Both the police and city of Denver plumbing supervisor have come out and explained to Marty that he is working illegally and threatening and harassing neighbors is unacceptable. This is a poor quality company lacking professionalism and I would not recommend this company. As a woman, I felt very threatened, intimidated, harassed, bullied, and unsafe by Marty’s verbal abuse and fear retaliation.

donna thorne

a month ago

Cameron was on-time and professional. Job was done well. I will definitely use this company again.

Wendy Blanchard

a month ago

Plumbline is a great job replacing our hotwater hearter and bring everything up to code. I have used them since 1999.

Janet Underwood

3 weeks ago

Isaiah and Sean from Plumbline were very professional and answered all my questions and concerns. Highly recommend for all electrical and plumbing services.

Miranda Hall

2 months ago

David replaced a globe valve to a ball valve in an hour flat. He was knowledgeable, courteous, and professional. It was $666 after discounts.

Samantha Roush

7 months ago

Our technician, Josh, was wonderful. He was knowledgeable, efficient, and skilled. He called to let us know he was coming, was on time, explained the process and the work he was going to do, and worked hard to resolve our drain problems. Big thanks to Josh and to Plumbline for their help!

Dimitri

6 months ago

Contacted PlumbLineServices because of the kitchen sink drain being clogged far away from sink (about 20-25 feet), close to the main line and I was not able to fix it myself. They scheduled technician visit for the same day. Technician - Josh T. - is a real profi, he did excellent job and the issue was fixed in about 20 minutes. Thank you, Josh!

Evan Rothstein

3 months ago

Preston was a terrific technician. Friendly, on time, and knowledgeable about my system. Recommend him highly.

Mike Bunker

4 months ago

Now I know why this company has such high ratings. Jay showed up early and was professional in all aspects of service. highly recommend to everyone!

Eric DIxon

5 months ago

Noah and KayGee were very helpful and went above and beyond with us we really appreciate it and we will continue to do business with Plumbline!

Penelope T

8 months ago

Big KUDOS to: Wyatt Peters, Ricky Peterson, Garrett Miles, Carl Presser, and all the crew who's names I did not get on my texts--THANKS for all the hard work you performed for me with the pipe replacement and plumbing job performed. What a nightmare for me! But with your professionalism, comforting explanations and patient step by step work, I felt very comfortable and trusting of your company. You guys were great, and I appreciate you so much. As a woman Vietnam Era veteran, it is nice to know that Plumbline Services was there for me and came very quickly to evaluate and do the work needed. Thanks, and blessings for you and your business. I am a grateful Army veteran, and for all the veterans who you help and work with, thanks so much!

Jessica Briggs

2 months ago

They showed up over an hour past our window and then quoted me over $700 to put in a drop in sink!! Then charged me $45 just for coming out late. Unbelivable.

Marcus A

9 months ago

If I could give Plumbline a 10 star review I would! They are professional, knowledgeable, prompt, clean, and respectful. I hired Plumbline to replace my existing furnace and install central air for my home. They gave me a clear overview of what the project would look like, a price that they stick to, and a quick time frame (they had the project completed in 1 day). I was so impressed. When I had the permit/code inspection even the city code inspector said oh Plumbline did it?.. They do great work! What piece of mind. Thank you Plumbline!

Chris Burgess

9 months ago

Ben and plum line were fantastic. They came out to give me an estimate the day of my call and were able to install the next day. The entire crew was fantastic and extremely professional. I have already recommended them to a friend who is in need of similar services.

Chelsea Redmond

10 months ago

I've been using Plumbline for 2 1/2 years - always great service. Yesterday we had Dave Godfrey come by for a plumbing repair and he was fantastic. He went above and beyond with his knowledge of plumbing and discovered a way to repair our leak in the basement without cutting into the ceiling. He took the time to brainstorm a better repair method and it worked flawlessly. He is very experienced and knowledgeable at what he does. If we have plumbing repairs in the future; I will be asking for him specifically. Thank you Dave!

Rebecca Brennan

8 months ago

I never leave bad reviews because I own a business. However, they were horrible! I don’t know how they have so many stars. What happened was our furnace stopped working. We had person after person come out. Finally one guy came and told us we needed a new furnace for 16k. Mind you the furnace is only 1,5 years old. He then said ok 2k and I’ll get it working. We agreed. Furnace worked.Then, we called the people who installed it. They came out and said it was a simple sensor problem, which would have been a trip call. He also said they work on commission, which is why they ripped us off. Now the warranty is voided. That part is our fault because we didn’t know there was a warranty on it.I called several times to get this resolved, I was ignored. I guess they want to go to court for fraud. Awful service.

Thomas Jarocki

8 months ago

Martin came by to replace a stuck gas valve for our fireplace. He is a great guy! Professional and friendly. Did a great job quickly. Will definitely call again if we ever need plumbing services in the future

Matt Sloan

8 months ago

Needed a drain cleaned out late on a Saturday. A tech named Chase was there in about an hour and took care of the problem in a very timely manner. He was very knowledgeable and professional. He did quality work and the price was reasonable and exactly what he quoted.

MFK C

9 months ago

Etienne and the snake line that broke were great at confirming we needed a pipe replaced for a pedestal sink to function. Thank you for the thorough clean up, too! Deborah was incredibly helpful in getting the ball rolling in the right direction after a somewhat rocky start. Elijah, the master plumber who replaced the pipe, was punctual, personable, knowledgeable, and articulate. We knew we were in capable and thoughtful hands. Thank you for getting the job done swiftly! Hopefully we won't have to see you guys again for a while ;-)

Michael Benning

2 weeks ago

My tech was on time. Very professional and friendly. And very informative! Great service for great value!

Dick Jones

a month ago

I had a clogged bathroom sink and Howard showed up when he said he would. In a few minutes he had the clog opened up. Great job Howard!

Lawrence Greene

6 months ago

Great experience! Forrest was my technician. 1st thing he did was shovel my snow. Then addressed my problem with the utmost professionalism. He also took the time to educate me regarding my sewer line.

Marta Tomtas

9 months ago

The plumber that cleared my kitchen sink line, Josh, was fantastic. Not only was he responsive on his arrival time, he was able to show up an hour early! He was incredibly professional, polite, and informative on how to keep my sink from clogging again and made sure to leave the area clean! I would highly recommend plumbline service to others for their affordability and overall pleasant experience. Thanks Josh!

Mike Fargher

2 weeks ago

Jeremy was a true professional and was very customer service oriented! We appreciate his service. Thank you.

David Silva

2 weeks ago

This project was a comedy errors with 4 or 5 men walking and crawling all over my house and drilling holes and cutting holes in my new walls and they left small pieces of wiring and end caps that my dog found, needles to say,a fiasco from start to finish.👎

Ashley Wilson

2 months ago

Anna and Jordan were very professional and friendly. They responded in a timely fashion and got the job done.

Carlos Cristobal

8 months ago

New owner of an older house and had some issues come up regarding a drain line backing up. I initially went through the trouble of trying to go through my home warranty company to get another company to come out. But after sitting on hold for hours, I went to Plumbline's website and booked a next-day appointment in the span of 5 minutes. The guys came out and were quick, polite, informative, and overall awesome! And the cherry on top was that the price for the service was maybe a couple dollars over what I would have paid for if I had gone with the terrible service I was assigned with from my home warranty company (which I had already bought a contract from?)! I signed up for the VIP service as I will be a repeat customer if more things arise.Cheers

Rula Haggar

a month ago

We had a clogged bathtub . Said will be there in minutes & literally was there in minutes. Was efficient & friendly! Highly recommend!

shiloh carpenter

8 months ago

Elijah was wonderful. He was prompt, polite, and knew his stuff. He replaced the water heater which was badly needed and also went above and beyond to move it where it should have been the whole time. He was knowledgeable and patient with me too. I am so grateful for his efforts today!

Mark Persich

3 weeks ago

Aaron listened to our needs, made reasonable recommendations, and performed quality work.

Kim Tyler

6 months ago

We had a plumbing leak that required shutting down the main water. Plumbline sent someone the same day. Jacob our technician, was wonderful: efficient, knowledgeable and kind.

JJ Keegan

5 years ago

We were a new client. It was 5 degrees outside on a Friday in December, 2016. I was leaving for Thailand on business the next day and our heater failed. My wife shivered through the night as the temperature in the house plummeted to 37 degrees. With day break on Saturday, Plumb Line was on site and worked over the weekend to install a new Carrier heater that is fabulous.It is now September 2017 and we are selling our house. There was a buyer objection regarding the sewer connection that had to be resolved within 48 hours. Plumb Line did the analysis, scope and repair within 24 hours headed by Faran and his capability team.They are awesome. You were would be wise to select them as your go to team.

Ray Stein

10 months ago

Estimate approved in the $440 range. Tech asked me to sign after quick excellent repair that I was satisfied with the work. Said he would send final receipt electronically. Billed $537. I called office 4 times with no resolution. Last call told me I needed to talk to Service Manager and transferred me to his voice mail. I Left message. Never called me back. They appear not to be concerned with customer issues.

Neil Vasant

5 days ago

Excellent 360 degree review of HVAC and Ducting status for us to prioritize improvements

Arvel Shults

a week ago

Fantastic service, on time and very professional!!!! Thanks to Ryan for helping make this a smooth furnace and AC service!!!!!

Michael Peplinski

4 months ago

For indoor plumbing needs. He was punctual and professional. Fixed the problem and made payment easy. Well done

Donny Torres

9 months ago

Aaron Bookman was great! He showed up on time, was professional, and worked tirelessly to troubleshoot our electrical problems! He spent a solid 4 hours running multiple diagnostics to pinpoint our problem. At the end of the day, he was able to provide a solution. Would absolutely recommend Plumbline, especially if all of their technicians are half as awesome as Aaron!

Darren Bruce

3 weeks ago

Very, very detailed in explaining what was found, the options to fix, and continuous updates throughout the process. Bryan is a star.

carole hildebrand

3 months ago

Very professional and informative. Did a thorough inspection, explained his recommendations, and completed the job with care.

Y.B. Bravo

5 months ago

As always, the technician was very professional, calling to clarify his schedule day of and cleaning up after himself. I haven't had a bad experience with Plumbline yet.

Maria O'Brien

8 months ago

Ryan did a fantastic job and kept looking until he discovered the problem with my electrical panel. If I could give him a ten star rating I would! He was very courteous and professional and explained what he was doing every step of the process. I will definitely call Plumbline for all my repairs in the future!

Phyzxengr Moore

a year ago

The job was done by Donovan. Excellent work by an excellent person. You have a great employee there! He took the time to explain everything as we reviewed at each step of the problem I had. The job was done and completed well beyond expectations. The clean up was very well done too.I am pleased with the work. Do what you can to keep Donovan employed. Thank you and I will recommend Plumbline to all my associates.Have a great day and may you stay in business forever.

Mandi Schmieden

2 weeks ago

Jon Taylor was amazing! He came and examined my AC and was thorough and polite. He explained everything in detail to me and was so friendly! I would recommend him to anyone!

Jeremy Breeden

a week ago

Great job, quick triage and resolution. Provided advice to monitor and hopefully minimize future issues.

Drew Miles

8 months ago

Fantastic service from scheduling to technicians work. Mike was on time, courteous, professional, knowledgeable, and friendly. Throughly explained the process and provided tips for maintain clear Plumbing lines. I would highly recommend his and Plumbline services. Thank you.

Val

a year ago

Plumbline provided major plumbing repairs for us. They had to remove all old cast iron pipe under the foundation in our entire house (and a section on the exterior) as it had deteriorated. We got 3 bids and Plumbline’s was the best in every category but most especially on price and the lifetime warranty. Ricky was our point person; he was truly fantastic to work with every step of the way…professional, responsive, and above and beyond style. The on-site team were all great as well-always friendly and professional. That project was a lot of hard work and we’re truly impressed!

Chris Cote

7 months ago

They were awesome and Bryon the plumber did great. The big deal was we got a leak on Christmas Eve and out of 20 plumbers we called they came in and got it done. That was a big deal and we able to celebrate the holiday after that.!

annette tallbull

a year ago

From the very first technician that came to my home (Wyatt), everybody was amazing !Ferren came out to follow up, he scoped the line, found the problem was able to get me a bid very quickly! They performed the job to completion within 48 hours of my first call. The technicians Luke and Martin were clean, professional, friendly and absolutely wonderful! Speaking to other friends and neighbors, I was told that I got a very very good price.I also feel like I got a very good price and extremely happy with everything that they did!!

Beth Haber

3 weeks ago

Hunter was on time, was very professional, and did a very thorough inspection of my AC unit. Thank you!

Loren Sylvan

3 months ago

The technician was professional, knowledgeable, explained the situation and his resolution. Everything you can ask for. Plum line is great! Thank you

Jody H

7 months ago

I was originally relieved that Plumbline had availability to come out on the coldest day of the year as my furnace was only putting out very little heat for very short periods. After the tech did some troubleshooting I was told the furnace was gone and he wouldn't be able to even start it up. I was quoted an astronomical amount of money to replace. He turned the furnace to off and said there was nothing he could do so I paid the trip fee with no furnace and subzero temperature. I called a couple other HVAC companies to get second opinions and quotes for new furnace, if needed. The first HVAC company I called was at my home 40 minutes after Plumbline tech left, unclogged the condensation drain and had my heat on within 20 minutes. He knew exactly what to do. I am highly disappointed in Plumbline that the tech said no way my furnace could be repaired and could not be started again, charged me a trip fee and spent more time trying to sell me on a new unit.Plumbline customer service is great and tech seems nice but more of a sales person than someone who can actually service the unit.

AJ Gigler

4 months ago

Cameron and Ricky from Plumbline were awesome. Service was excellent, quick and professional. I’d highly recommend Plumbline.

Raven Moreland

4 months ago

Anthony did a great job communicating the issue and the repairs needed. He was very professional and polite.

Crestone EndOfLife

3 months ago

A very good job in explaining the plumbing problem and completed the repair at a fair price. There was a quick response to get out to the job and repair leaks.

Dan Nadermann

3 months ago

The repairman was very thorough in explaining on what need to be done. I would recommend this business for service. Tech very knowledgeable.
Thanks
Dan

Cindy Z.

3 months ago

Blake and his crew members did a great job replacing our air conditioner and humidifier. They were all courteous and professional and explained the new system very well. They answered all my questions during the install. They left my house just as clean as when they arrived. I'm very pleased!

Josh Proper

7 months ago

Acacio came out to take a look at installing a new electrical socket. He was knowledgeable, professional, and extremely helpful. He installed a new socket, cleaned up after himself, and everything looked fantastic. Very happy with the service provided.

Gwenivere Weiss (MagicAndMundane)

11 months ago

Jacob was awesome. He was professional and SO helpful. I really appreciated his communication style and how respectful he was of my home. Very clean and tidy as he worked. Thanks Jacob! I will for sure have Plumbline services come back.

Kelly Dunning

a year ago

I noticed a backup in the laundry room and called Plumbline at about 6:30 pm on a Saturday night. Our amazing tech, Noah, called me back almost immediately and told me he’d be at our house in 35 minutes. He arrived right on time, had us unclogged, and was out the door in a very timely manner. It doesn’t get better then that. He was very professional and did an exceptional job you. Thank you, thank you!!

Pooria Morovati

11 months ago

Mike Y. was my technician. He was here on time and was very knowledgeable and pleasant to deal with, which is hard to come by these days. He diagnosed my problem quickly and even waited on hold for 20 minutes with my warranty company to give them the diagnoses. Great guy and great company to work with. I highly recommend Plumbline Services to anyone!

Lyndsey Leftwich

a year ago

Had to replace 20 year old Furnace and AC. This team was awesome! From Gilles who came out to help determine the best products needed to Nico and his team that did the install, I couldn’t be happier with their service! They were able to install in less than a week! Great customer service! I highly recommend Plumbline, they will take good care of you!

David Derby (David Derby Consulting)

11 months ago

My kitchen sink and drain were clogged so I callwd and they were at my house in record time! Forrest was amazing! Professional and super friendly and he hot the job done to my satisfaction. He also provided tips and tricks every homeowner should know about preventative maintenance and best practice! Excellent customer service!

Hugogal Hugogal

a month ago

Plumbline services are the best, super responsive and puntual. Great value.
5 stars

Robin Daniel

a month ago

Harold was very helpful and arrived on time. He stayed until the job was done!

Dena Crawford

a year ago

Plumbline kept us informed of our impending appointment prior to the service day as well as on the day of, with multiple contact calls. Our technician Justin was extremely personable, polite and knowledgeable. We will use Plumbline Services for our home repair needs in the future and would highly recommend them. Excellent!

Billy Fagan

9 months ago

Garrett was excellent! He called ahead, showed up on time, was conversational, respectful, knowledgeable, and was a great reflection of how you would want your business represented. I've used Plumbline for a major sewer repair in the past and would recommend them to anyone. 5☆ company for sure.

Moodalini Channel

a year ago

This guy almost hit me and jerked his wheel towards my vehicle on the highway getting off on arapahoe rd. Then when I tried to get a better picture of his vehicle he jumped out to confront me. Please send this man to driving school because he obviously got his license from a Cracker Jack box. SMDH!!!

Jason Wade

7 months ago

My parents were told they needed a new furnace and would be 8,000. So I had to fly out and see what was going on with it. It’s not an old furnace. Iv been working in hvac for over 28 years. Flew out to Colorado and took a look at it and all it needed was a new motor. Very poor business just wanting to make more money rather then fixing what is really wrong. And to old people that they know dose not have that kind of money. And I will not stop here to let everyone know how poor this company really is. Or that they have service workers that have no clue what they are doing. Good thing my parents have kids that won’t let them get ripped off by these kind of companies.

Charles Cabrera

10 months ago

I’m so happy I called plumbline. Easy to schedule. I recommend plum line to everyone out there. Great experience and I will definitely use them again. I am also looking forward to using some of their other services like electrical. And five stars for Jacob for his service. Very professional and respectful.

J Stringer

a week ago

Same day service, quick and professional! Highly recommend

Terri Bell

5 days ago

The technicians are very personable and knowledgeable. Great quality service.

richard fleming

8 months ago

AVOID THESE GUYS AT ALL COST, where that 'cost' could be 10x what you should be paying! My tale from earlier this year.We had a blockage in our basement toilet. Plumbline Services came out and unblocked but said to call them back if it re-occurred within 30 days at no charge, which we needed to do.This time, they placed a camera down - didn't charge us (the reason why became clear later) - and ended up claiming we had two options.1) Replace our entire sewer line from toilet to street, which would mean a new bathroom suite, new flooring, disruption to our basement - cost approximately $30k2) They could avoid doing the bathroom, for now, and it would cost approximately $16k, but would likely need to come back at some point in the future.We were informed the lines were wrecked, sewage could emerge, subsidence in our front yard, these pipes have a lifespan of about 30 years, etc - the full scare tactic.We got a second opinion. Upshot was we had two valves placed in our front yard, no need to enter the home, sewer lines cleaned, told to have them back out every 1-2 years for mere maintenance - cost approximately $3,500. No issues since.Second company had heard of others being given same line by Plumbline Services, with tens of thousands of dollars parted with. They also said pipes we had similar to much, much older properties in downtown Denver which, with maintenance, will last many more years.

Chris Laramie

8 months ago

We had a water purification system installed today. Both Aaron and Michael were incredibly professional and courteous. We were really happy with their work product and customer service.

Ursula

11 months ago

Our technician Jacob, was extremely knowledgeable, honest, and courteous. He went above and beyond by being extremely thorough, by doube checking for leaks and correcting work done by competitors that was incorrect. We are so pleased with his service that we are going to be permanent customers and continue follow up appointments with Plumbline specifically. Jacob is a genuine person and we highly recommend him.

Adam Garren

11 months ago

Called Plumbline to get some advice regarding our current hvac setup ahead of some planned renovations. Brian stopped by and was courteous, professional, quickly saw what we were trying to do, and gave us some options. We only used Plumbline for consultation at this point, but I was impressed and they’ll be at the top of my list when I need any of their services

Jim Tolliver

a year ago

Booked 1st appointment, had to wait 10 days for the 1st slot available. Was not told in advance that it was company policy that I had to confirm appointments the same day of when they were scheduled prior to them sending a tech. No tech was sent because I was not answering my phone (I work from home), waiting for the electrician to show at my home. Subsequently gave them another chance, booked another appointment a few days later. Was called the same day of my appointment to be informed that a tech was not available as scheduled. Receptionist did offer $50 credit towards repair for my inconvenience. Because this started out on a wrong foot, they had a chance to make good on their first impression, I am seeking another contractor that is easier to work with, professional, on time and seems at least more reliable.

Stephanie S

a month ago

**2023 update** I will still call Plumbline first for anything HVAC or electrical, but I recommend getting other quotes for plumbing issues. No exaggeration, their plumbing quote was almost exactly 2x what other plumbers charge. Sorry Plumbline, but you have to do better than that. **On the upside** they have enough techs to keep wait times very short. If you need immediate or emergent assistance, they are more likely to be able to help quicker than most. They still have exceptional customer service and all their techs are well trained. I still recommend them for quality, but be prepared for sticker shock with plumbing repairs.**2019** I recently renovated a house and Plumbline was the absolute best for quality and customer service. They stand behind their work and ensure customers are satisfied. Jay in their electrical dept installed a new panel, 2 new outlets, new light fixtures, and swapped out all my outlets and switches. He is the best electrician I've met! And Mike in HVAC came up with an awesome solution to make my new AC work well. I can't say enough good things about this company. Call them! You will be glad you did.

Dwayne Arellano

11 months ago

We have been Plumbline Services customers since 2016. Friday August 12th we had the pleasure of having Electrician Ryan in our home. We had to install 3 ceiling fans, and a doorbell. Ryan was exceptional fast, friendly, and reliable. He explained thoroughly what he was going to do, and how he was going to do it. Ryan was in our home in 2016 when we put in a new Furnace, and was here to help with the Electrical side of that. So it was very cool to see a familiar face that has been with the company for that time, and longer. Ryan was very efficient, and a great representation of what experts Plumbline Services has for their customers. Thank You Ryan, and Thank You Plumbline Services.P.S. Special shout out to Matt Z for all you do for your customers.

Keith Booton

10 months ago

Preston is a true professional and a great person. Very personable and explained what I’m gonna need then arranged for the next step to occur. Plumb line had always been my choice for ac and heater needs and it was an honor to meet Preston

Robert Hill

a month ago

techs well trained ,prices a little high, office help housed to be great now not so good .

Susan Stevens

6 months ago

Plumbline Services installed a new furnace and new AC. The crews arrived when they said they would, very efficient, very professional, and upon completion, reviewed their work with my husband and I. They explained how to use the new thermostat and answered all related questions. I would definitely recommend this five star company!!!

Ms. Acevedo

11 months ago

Dylan Krikke was professional, courteous. He definitely knew what he was talking about and knows his craft well. He was able to not only provide the maintenance to my AC and HVAC but was also able to pinpoint and explain why my unit was struggling to cool and warm the house. Provided recommendations and Angie was able to schedule a consultation appointment for the very next day. Amazing team.

Al Koenig

7 months ago

We called Plumbline and asked to have a technician come by to connect the water line flex pipe from the Refrigerator to the copper line. The technician arrived on time took a look and told us he didn't believe he had what was needed to complete the job. He gave us an estimate (we thought) for $499. I took a look and made a suggestion, i.e. just connect the flex pipe (two female connections) to the two male connections. He attached the flex pipe connection as suggested and done! There were no parts used from his truck. Once finished he gave us a bill for the 30ish minutes of work, $499, no change to the estimate at all, we paid, what should we do.We called Plumbline and asked if the $499 was the right price for 30ish minutes of work, took about 1 week (and many calls from our side) to get a response from someone. In the end we were not given an answer as to the hourly price. We were told it all depends on how far the technician has to drive, cost of the truck, gas, insurance, etc. basically a runaround. We were offered $25 off for parts not used plus an additional $100 because we were not happy, just didn't make sense.ONE THING IS FOR SURE, WE WILL NOT RECOMMEND PLUMBLINE TO ANYONE, ON THE CONTRARY, WE WILL GIVE THEM OUR OPINION.

Marcus Harris

a year ago

the technician was friendly and efficient. He performed his job well and appeared to enjoy his work. He was primarily concerned with our satisfaction. All in all our interaction amounted to a refreshing customer service engagement. The cherry on top was a pleasantly affordable price

Karl Dakin

5 days ago

Plumbing quickly and professionally repaired a short in our lighting system.

Gretchen Stulock

a year ago

Jay Field is professional and provided exceptional expertise in his consultation today. We needed some insight on our 1950s wiring — after many DIY owners, the wiring footprint is confusing and not intuitive. Jay arrived on time and was able to provide insight into the house’s wiring and provided us with some practical and simple changes that will make our house safer. He was patient in answering our questions and was able to share insights into short, middle, and long-term projects to ensure a better electrical system overall. We can’t recommend him more and know he will be our first call next time we need to troubleshoot a new project!

Reuben Gross

a year ago

Pleasantly surprised by fast and efficient service. I was anticipating servicing for my water heater but alas it was time to replace it. I was grateful that i could have it replace same day and they had a water heater on the truck ready to go. In the times of COVID and lack of supplies - i was thankful i did not have to wait months and months for supplies. Pleasant installer who had it replaced in no time! I would recommend Plumbline to anyone and will have them service my water heater yearly going forward. Thanks Plumbline.

Zak Kessler

4 months ago

Preston was just first class. He was thorough and did a great job explaining everything.

Victoria Jewell

7 months ago

Called for an emergency service/check on my frozen pipes that thawed over the weekend. They got out first thing after the holiday and checked that everything was in order. Mike was professional and knowledgeable and took care of everything!!

Liam Nannery

5 months ago

this company must pay for reviews because dealing with them has been a nightmare. from the initial phone call the appointments and then still no estimate for almost 2 months. Some VIP service. Save yourself the trouble and look elsewhere, they aint the ones.

Michael L

5 months ago

Just wanted to put in a good word for Plumbline technician Mike Stokes. He replaced our shower faucets, installed a water conditioner, and flushed our water tank. Mike was pleasant, cordial, thorough, and professional. Definitely rates 5 stars for service!

Kelly Freeman

a month ago

We had an amazing experience with Plumbline. They are the most professional and knowledgeable HVAC company we have used. We are very impressed with their company from the initial call, to the team who gave us a quote, the communication, and the installers. I would highly recommend them.

Kathy Even

a year ago

Cody was on time and very professional. He found things in the furnace that hadn’t been addressed before and I have been in this house 12 years. My furnace is now functioning properly and efficiently. I will definitely be calling Plumbline next time I need service.Dominick was very helpful and knowledgeable. He explained what was wrong with our 12 year old water heater and let me know what my options were. He managed to squeeze us into his busy schedule and our new water heater was installed the very next day. We have hot water! Thank you Dominick! The only negative thing I have to say is I could have had a water heater installed for half of what I paid. $3716 ?? Highway robbery.Justin was great! Very polite and knew his HVAC very well. He took the time to explain the details of what was going on with our AC unit. Very pleased with the service.

Michael Casagranda

3 months ago

I found Bryan to be a very competent in checking the HVAC system. He was polite and consistent with his explanation of items to be a repaired. I continue to use Plumbline for repairs around my house. The company picks team members that respect your property and give you concise responses as suggested in the repair work.

Lilly Tu

5 months ago

Abbas was really amazing and professional. He was patient in answering all my questions and concern.

Bernie Weil

8 months ago

It was a relief talking to an honest tech for a change.Etta May obviously has a lot of experience in water treatment systems and answered a lot of questions that Rain soft never did, or would.Although our current system is working to specification at this time, if we ever do need a new one Etta May at Plumbline will be the person we call.

Monte Eydenberg II

8 months ago

Our kitchen sink drain backed up, Plumbline service was able to come out same day. The technician, Forrest was incredibly technical and swift with clearing the pipe. His patience with our crazy 2 year old made the experience a 5 star!

Laura McCalmon

a year ago

Aaron B. impressed us with his knowledge and patience as he explained the different options for wiring and installing our new ceiling fans. He went above and beyond in answering our questions and helping us through each step of the process. Servants at heart really shone through with Aaron as he took great care of us. We are thrilled to have our ceiling fans up and running and would highly recommend Aaron to anyone needing electrical work done.

john heldenbrand

4 months ago

The guys were really good they're on time and very professional and easy to get along with I enjoyed their services thank you very much

michael schneider

6 months ago

Noah & Brett were professional and helped me understand the issue. great service inspecting pipes and offering solutions. would use them again.

Christopher Cotter

a year ago

Brett and his team did a fantastic job replacing our plumbing lines under the house. Very professional and provided all the advice I needed to make the best decision for our situation. Communication was easy for the entire project. Highly recommend them.

Sue Jones

a year ago

There employees are friendly, helpful and very professional. Giles came to our home and walked us through our options. He was thorough and obviously knew what he was talking about. Ours was not an easy install and Giles explained that. The installation team was lead by Will and they were great. Sherman did the electrical. We were so impressed that he’s coming back in 2 days to do some other work for us.

Bj

5 months ago

No surprise fees or cost. Came early, even though I scheduled it the night before at 9 pm. Made it so pain free. I really appreciate that.

Susan Fujii

5 months ago

Was a wealth of info, polite, quick, knew what he was doing. Easy to work with. Will use them and will ask for James.

Travis Dehne

2 months ago

Great value no surprise fees they were straight forward with pricing on time and professional we will use them in the future for sewer line clean outs

John FitzRandolph

4 months ago

Nice working with this company. On time and repaired the furnace. Service tech was knowledgeable and helpful. We will use them again.

Ray O

a year ago

Highly recommend!! We worked with their supervisor, Jay, to replace our furnace/AC combo and the level of customer service was unmatched- from the professionalism of their install team to the sleek look of the appliances; from the next-day install to the follow up text from Jay after install making sure all was well... So happy with our choice in Plumbline!

Navaneeth Narayanan Kutty

7 months ago

The technician, Brian, was highly professional and knowledgeable. He found and fixed the issue in 5 minutes that someone took 5 days but could not figure out. Extremely happy with the service and would highly recommend them.

Barry Koury

4 months ago

Anthony Griego was on time, professional and courteous. Great job with our installation.

Zachary Coyle

a year ago

This company is outstanding! We have used them twice now and they will be our first choice going forward. Every single person they have sent has been exceptionally thorough. Dominique came out to inspect a drain issue where we had sewage backing up and overflowing from a broken pipe. He was very methodical in his inspection and provided some helpful tips. Faran was a supervisor we also worked with and again awesome job. He provided a ton of advice in options and helped guide us through an extremely tough experience. Jeromey was another great tech I’d like to call out. He helped close out a huge job and went out of his way to make us happy. Excellent job everyone!Also, I can’t believe this company pulled off a complete removal of all cast iron sewer pipe from a property and replacement of new pipe in a single day. They completed the locates, digging/removal of pipe, placement of new pipe, inspection, and repair of concrete in one day. There were so many people working this job that I didn’t get all the names but every person that showed up was hard working and thorough.

Alice

a year ago

They arrived several hours earlier than the appointment, calling first of course. Plus I received text messages and emails of arrival times, expectations, who was assigned as my service person. The three individuals I dealt with plus their call center were polite, well spoken, cleanly dressed, excellent manners and treated me and my home with respect. Also very professional and knowledgeable, knowing when to escalate matters. They were very thorough, transparent, and invited me ti watch every step, including video, snake, assessment of the situation. This was a 4 hour process and at the end I was presented with 3 options, and a comprehensive person-to-person FAQ on each option. No pressure, no scamming, no salesman approach, no overinflated prices, miraculously, given the current inflationary environment. Quite possible the best experience I have ever had with the service industries, and I have a fair amount of experience in this space with rental properties, etc. .

Volume Productions

2 months ago

Super friendly and professional. Got the job done quick, now everything works great!

Phalla Lazette

9 months ago

Had been with them for 6-7 years and been a member of their VIP services. Had a AC install 3 years ago and in August of 2022 the motor went out and was not under warranty. Paid to have them replace it. Now had a furnace and AC unit install after their sales guy said no frustration or surprises with their service. Decided to give them a secknd chance and that was a mistake. Their electrician was working in main panel connecting ac/furnace and even divided my dryer breaker for a couple of hours. I have a car charger in garage that was working in the morning and when the electrician left went to plug my car in and it stopped working. Called them several times to have them fix the issue, waited most of the day and they finally came at 7pm. said he didn't touch it and made assumptions without looking first. Blamed it a bad car charger plug ( not knowing that my car is only year old with brand new car plug And just had it service last month), finally went to look at main breaker and fix it, then proceeded to make sound like he did me a favor and not charge me for the service. If it was working that morning and you worked on main breaker, after you left it stopped working, says you did something, touch or move something in the breaker. They are not owning upto their poor service or their errors. Not please with how they are taking care of a loyal customer despite after having previous issues.

Raewyn Shell

8 months ago

I rarely write reviews but feel I need to warn people not to schedule online. I scheduled an appointment online between 1-5 pm and received an email that I was scheduled but never received a call or text. At 4 pm I called to confirm and was told I did not have an appointment. So I had to call another plumber and pay an after hours fee of $200

Chuck Schumacher

10 months ago

Elyas came to my home & was super friendly. He clearly explained how to set up proper preventative maintenance of my HVAC through the VIP program. I was thankful for his time & help. Great job.

Michael Moyer

a year ago

Had a clogged main sewer line. Called after dinner time and a tech arrived around 8 pm. Wasn't able to to get through the clog. Had a supervisor back the next morning to scope the system. Excavation crew arrived next morning before 7 am and ended the day with a usable system for the weekend. Came back the next week and finished the pipe replacement and temporary repair of the concrete and street. Crew was excellent! Very professional, efficient and courteous Repair wasn't cheap, but not much you can do when you can't use your system. Would highly recommend.

Terrilynn Klinger

a year ago

Chris is a great representative of the service and quality provided by Plumbline. He installed my new toilet and explained how it worked differently and what a quality product it was. He also cleaned up after himself and removed all of the trash. I will request him again whenever I need plumbing services.

Chase Devitt

4 weeks ago

Tony did a great job and was fun and professional around our kids

Veda White

a year ago

This was a remarkable service today the like of which I've never seen before. Mike located the problem, but had to notify my Centennial Water Department as they might have had to do the work. He made sure he got past leave a message to get the communication accomplished. Then Plumbline management had him remain in my home until the Centennial serviceman arrived. And well done, as Mike was the one to actually do the work, much to my relief.In addition to this positive and professional experience, Mike is just a terrific person to be getting to know. I wish him the most successful career and life.

James Moore

a year ago

Do yourself a favor and get other quotes. The plumber was pleasant, and there were no aggressive sales tactics. Unfortunately I learned that I paid over twice what I should have for the installation of a PRV in my basement. Lesson learned-- I won't be using Plumbline again. I've reached out to them with a few questions on my invoice but received no response. Again, nice guy....just ridiculously expensive.Updated with photos, just because I'm irritated every time I look at the sloppy soldering job.

Anne Schell

7 months ago

We live in an older house and our power had gone out to one area of the house. Jay from plumbline was able to figure out the problem and fix it. Being that our house is older, it does require future replacement, but we are thankful that Jay was able to fix it for now as we are having bathroom remodeling starting next week! I would definitely recommend plumbline to anyone looking for electric repair and we will be using them in the future!

Janet Jacobs

3 months ago

Chris, a fellow veteran came to flush out water heater and inspect. heater was over 10 years. he replaced we d pressure valve and tank. I'm a viper member do he inspected all plumbing. he wS a good com.unicator and I felt I got top knotch service. he explained everything. I rarely get that. I appreciate you and thanks.

Jeremy Kellogg

7 months ago

Brian McMahan with Plumbline did a great job fixing our master bath drain pipes. We've experienced great results with Plumbline in the past and Brian didnt disappoint. Thank you. Brian and Plumbline!

Travis Tallent

7 months ago

Plumbline is through and through an emergency plumbing company. They prioritize emergencies over booked appointments. And their emergency services are reasonably priced.Since they’ve been good to me during emergencies, I thought I’d give them the business for a small plumbing fix. I booked 3 days in advance. They tried to change the appointment date all day the day of and then rushed the appointment. To change one supple valve that’s $7 for the part and took 10 mins a to fix, they charged $380!Even the tech said that it would be “about half as much to use a local plumber.” This is highway robbery. Shame on plumbline for not rewarding repeat business with fair pricing. I will never use plumbline again.

Karlene Groth

10 months ago

Replaced furnace/AC/hot water heater all in one day. Greg determined the best products needed. Chaz and his installation team provided great customer service. Alan (Electrician) was very helpful answering questions. Highly recommend Plumbline!!!

Beth Cima

2 weeks ago

Look finding out you AC needs to be updated is never easy to hear but at least they try to break the news to you easy.

J Michael Shea

a year ago

Sean and Brett did an outstanding job. I had a clogged kitchen sink in an old house, and they went to great lengths to solve the problem and clear my drain. Brett thoroughly answered all of my questions and explained how my whole plumbing system works. Professional, on time, courteous, and all around first-rate customer service. They also did all of this according to the advertised $93 drain cleaning promotion. I would highly recommend them.

Brad Case

a year ago

Plumline was quick to schedule our service when we called them. Professional tech, Justin, was thorough and explained problem and needed repair with us in detail. He was very friendly and completed the job in a timely manner.

Mechelle Roberts

3 weeks ago

Dylan was very nice and professional. Would definitely recommend

Cathy S

10 months ago

Matthew Hurt went above and beyond to put in an electrical outlet outside for our motorhome. He did a beautiful job and was great to work with. We really appreciate his professionalism and would use again in a heartbeat,

coashddjj2

10 months ago

We had them come out and replace our electric box, install central air conditioning, put in a new furnace and relocate our power line in our 1960 house. Not only did they do an excellent job, but I think we had all that work done in just under a week. Highly recommend them.

G C

4 weeks ago

Very professional and quick! I will use them for all of my future needs. Thank you!

Linda Wanberg

a year ago

Shawn at Plumbline was VERY nice! He unclogged my laundry sink by going through the kitchen sink which I would have never figured out. I highly recommend Shawn and Plumbline for cleaning out drains. It was very reasonably priced and nice service!

Jessie Cardi

a year ago

Jay, our electrician was great. He explained everything, went through all of our goals, and gave timelines on when things could be done for future projects. He moved a 220v outlet during the visit.Scheduling was a big pain. They gave me a window from 1-5 on Monday. Then called me 6 times between 11- 11:30 requesting our electrician come early. I called back at 12:30 and they stated the electrician was overbooked and I needed to reschedule for a different day. He was able to come Saturday, but again they had us scheduled in a window from 8 - 12, then called at 9 saying the window was changed to 1-5. We had a washer/dryer delivered and was unable to have it installed because of the scheduling issue with PlumbLine. Just frustrating and causing us more headaches and loss of money for paying for installation, but not having the outlet to install because of PlumbLine not keeping their appointment with us.I’m not sure if I’d recommend the company. But I would recommend the electrician, Jay.

Dan Stine

a year ago

Preston was punctual and extremely knowledgeable about our system and it’s functionality. He was friendly and happy to help me understand how the system is supposed to work and took the time to answer my questions. Would highly recommend him to anyone!

Karen Price-Eakins

a year ago

The entire Plumbline team was fantastic. Starting with technician Brian who came out first, then Geoff who provided a quote and went over all the details and options. Angela who confirmed scheduling of install and last but not least the installation team of Tejay, Kendrick and Alexis. Everyone was communicative, professional, knowledgeable and respectful. I am totally impressed with Plumbline and would highly recommend them for any service you might need. Thanks Plumbline

Kendra Wamsley

8 months ago

Seldom go into our unfinished basement and this evening discovered our sewer line had backed up. Not a pleasant discovery. Called Plumbline and they had someone at our home within an hour. Kallem was on time, respectful of us and our property, professionally presentable and friendly. He helped us understand everything he was doing and why, next steps and options and why. We’ll have another tech from their company out today to do some camera work (please oh please be good news) and go from there. Still have cleanup work to do, but we’re making progress. Thanks Kallem and Plumbline for making a stressful (and gross) situation a little better.

Vera Meyer

8 months ago

Zack is the ideal plumber!! He is extremely knowledgeable, courteous, prompt, and patiently explained our problem. We have had our problem for some time now and are very grateful to have someone of Zack’s caliber determine our problem. Plumbline Services should be proud to have Zack as their employee!!

Sydney Sipeki

3 weeks ago

Jay was very helpful and professional and answered all my questions with patience.Aaron was kind and patient as well!

Robert Egan (Bob)

a year ago

We had a plugged drain in the laundry room sink last night that we were unable to clear ourselves. But I was able to easily schedule an appointment online for today. The repairmen arrived at noon after calling ahead first, did a thorough job of clearing the drain and even cleaned up afterwards. I couldn’t be happier with their efficient, courteous service.

Cindy Pape

11 months ago

We had a new heating and system put in. The folks that installed did not put the right exhaust pipes outside so another crew had to come and fix it. The second crew didn’t call to let my husband know they were on the way. They came unprepared to do the job and had to go to Home Depot to get what they needed. I don’t appreciate that kind of service. It doesn’t seem to be professional when you know what the job is and you don’t have what you need when you arrive. Plumbline has lost my trust.

TL C

2 weeks ago

Always professional, on time and efficient.
We HIGHLY recommend Plumbline.

Michelle Rudolf

8 months ago

Tony listened to my concerns and evaluated the situation. He discovered that what a different company reported as the problem was actually not the problem. It was in fact a more expensive problem but less expensive than fixing the non-problem and fixing the actual problem. I am grateful for his thoroughness.

Katherine VanOtterloo

10 months ago

I’ve been in my 1935 Denver home for 8 years and have needed my kitchen drain cleared every 2 years. Donovan gave a really good example of why my drain keeps clogging and gave a reasonable course of action I could take to possibly have the drain repaired for the long term. Excellent and polite service, thank you guys!

Kindra Cardinal

11 months ago

Garrett was very professional & courteous. He evaluated the house and chose the best access to clear the mainline. He was very accommodating when setting the follow-up camera appointment the next day.

April Gates

10 months ago

Garrett was extremely nice. My garbage disposal is broken. They want over $600 for a new one and install. HELL NO!!! Total rip off. Also, Garrett made it clear that even though he's a plumber, he doesn't carry snakes with him. Needless to say, I just wasted $49. Never again will I use this company.

Eric Schleicher

4 months ago

came out same day and fixed the issue with the sewer line for a very reasonable price. Ended up scoping the sewer line for fee

josh vannice

a year ago

Mike was a great drain tech with super customer skills. He showed me some good tips, explained things well and even let me video how he used his drain machine in the moment. Highly recommend!

charles grzanka

8 months ago

Mike Stokes was very professional and timely. His advice and service was superb. I would heartily recommend him and his company to all friends and family.

Andrew Pickens

a year ago

Scheduled my appointment online which was easy. Got a call a few days before my scheduled appointment to confirm my information. Was told they would be at my residence between 8-5PM and that they would contact me 30-45min before they arrive. Took the day off. At 4:45PM I hadn't heard from anyone so I CALLED THEM.After being on hold for almost 10 minutes I was told they had a longer than expected appointment earlier in the day and asked if I would reschedule for the next morning. I was unable to do that and was transferred to someone else. The next person I spoke with again asked if the following morning would work and I again advised it would not. I was told I would be seen by their 'on-call' tech as soon as their next appointment was finished. I was assured it would be the same day.Unfortunately, no on ever called. Instead I got a TEXT saying I now had an appointment scheduled for the NEXT day...I get things happen, appointments run long and they may even need to reschedule. I can tolerate that because it happens in every industry. What I don't tolerate is when a company gives themselves a NINE HOUR window and not feel the need to call the customer at any point to say We're sorry but we must reschedule. What's worse they doubled down on their promise to have someone out later in the afternoon/early evening only to get a TEXT saying they will see me tomorrow.Maybe others will have a better experience but I will be looking for another company.

Mike G

a month ago

1 hour 20 from the time we called, they arrived, handled the issue and we were back in business all in 1 hour 20 mins!

Amber Vasek

a year ago

I had the technician, Cameron, out to our house. He was extremely polite and listened to my issue. He was upfront with price and what he thought he would be able to do to fix the slow drain in the sink and shower. He called me up later and said he was able to do it as a repair, saving us money and showed us the issue was taken care of. I’m really pleased with our service and this technician.

Jennifer Little

a month ago

The basement drain was clogged & they came out right away & fixed the issue in a timely manner.

William Boatman

a year ago

Preston was friendly and affable. He showed me how to maintain our AC unit and made the repair we needed. We were so impressed with the service Plumbline provides that we became VIP members.

Patrick Dean

9 months ago

$93 to clear a clogged drain is a great deal. Garrett was on time as promised and completed his work quickly. The drain is fixed and we can go back to using the washing machine.

Stephanie Borrusch

a year ago

Zach came and installed an excellent new water heater after he came out and did a yearly maintenance and recognized that our 14yr old water heater needed replacing. He came the next week, and when he carried the old water heater out to his truck the bottom fell out, demonstrating that he was correct in his recommendation.Zach was professional, personable, and provided quality service. After the installation he walked me and my husband through how to use the water heater and made sure we were comfortable and satisfied with all work performed.We have been using plumbline for almost a year and love the high quality work and the fact that they pull permits for their work, guaranteeing it is done right!

Anthony King

11 months ago

Electrician, Acacio Alves, was incredible! By far the kindest, most professional, hardest working service professional I have encountered, ever. Just an all around great human being for that matter. He was consultative and informative on the various pros and cons with options for installing new electrical outlets - how many, placement, planning for easy change later if we need to with finishing our basement, etc. Acacio also repaired the electricity to our furnace/AC unit incredibly quickly. He even left our home spotless with his clean up after the installation, which was very much appreciated. I would recommend him to anyone looking for unrivaled knowledge and service!

G M

8 months ago

First, they came a day before ANYONE else was even available.Point 1.Second, they sent Brett to be the lead on the job, evaluating and diagnosis.Point 2.Third, they sent Sean as the lead tech.Point 3.Fourth, they admired the abatement i did, which didn't get the 1960 asbestos mastic and covered the last 25% of cleaning BEFORE even starting!Point 4.Lastly, they completed proper line location, Jack hammering my basement floor, new ABS pipe(2022 code) and fresh concrete, now wait, IN ONE DAY!I've been through contractors, these guys? THE BEST!From start to finish!I'm a local business also, so i know how to get a 5 star rating.Plumbline nailed it!Brett, you're the man, bro!Thanks for MY service?No, THANK YOU!I served so you can serve!

Kellie Short

a year ago

The plume who came out was friendly and professional. He did a wonderful job cleaning out our kitchen drain and even gave me some helpful hints on what to look for in the future. He also did a marvelous job with the clean up. I can wholeheartedly recommend having them clean out your kitchen drain.

Elevation Enterprises

6 months ago

Mike @ Plumbline was right on time, professional and very thorough with his work. I won't hesitate to call them again for any of my plumbing or electrical needs next time!

Practice Manager

a year ago

Excellent and polite service—on time, quick response to our initial call, very careful to avoid mess and water spills, kept me well informed about what me was doing and why. Price true to estimate—no hidden costs. And a 30 day guarantee on the blockage not returning. Recommend Plumbline and Noah highly.

James Ghaffari

a week ago

Beian & Zach where professional and did great work!!

Ron Crandall

4 months ago

Ryan ( Technician ) was cordial and explained everything throughly. Work was done in a timely matter.

Peggy Major

11 months ago

We love using Plumbline Services. Mr.Zack Winter was the service agent sent to our home to install a new water line for our refrigerator. He is very professional and informative and did I mention kind? He was very kind and compassionate about our needs. He explained everything he was doing step by step and the why’s. He was very informative about our old appliances versus the new and improved appliances. We love Plumbline Services. We contacted Plumbline services to respond the following day to make sure our pilot light was on. Mr. Zack Winter was dispatched to our home and quickly re-lit our pilot light on our water heater. He even took the time to show me how it’s done. He’s a GEM you want to keep, Plumbline. As always, thank you Plumbline Services, for sending us your best.

Mary Bane

a year ago

We’ve been without our oven, stovetop, washer/dryer, air conditioning, etc for a week!Aaron from Plumbline came in & diagnosed the problem, getting power restored for the time being & set up a date to finish the work that needs to get done. He answered all our questions & showed us exactly what had happened. Really appreciate his expertise & help today!

xd McChunky

a year ago

We had multiple toilets that would not stop running. Zack came out - on the 4th of July - and fixed all of them very quickly. He even explained the problem and his solution. He was a very nice guy and we’re very happy with his work.

Rick Arriaga

3 months ago

Excellent communication, professionalism, cleanliness, all around great work installing a new HVAC system!

Jill Montgomery

11 months ago

We needed a new sprinkler shut off valve before fall located inside. Dominik was sent out he was thorough, explained what was going on, incredibly efficient and overall nice person. It was a great experience.

David and Jill

a year ago

Plumbline Services was the perfect go-to for getting our main kitchen drains unclogged. Scheduling was a breeze - done on-line in seconds with many available options for when to schedule them to come out (no phone calls, being on-hold, messages, etc.!). Went on to their site on a Saturday afternoon and immediately got scheduled for the upcoming Monday. Wyatt and Grady called first - then showed up on Monday morning, They both were very professional, courteous, knowledgeable and competent, and they explained every aspect of what they were doing and how they were doing it and answered any question that we had. Our drain was quickly and successfully unclogged, and then thoroughly tested several times to ensure that our drain was open and would not back up again. The cost was very reasonable and was a pleasant surprise. To summarize, they provided superior service and were very efficient - just as dealing with Plumbline's scheduling process. This was probably the best find and call out a contractor to repair/service something at our home experience we have ever had with any contractor/service, for any issue.

Peter Northrop

a year ago

Jay and Matt showed up on time and ready to work. The entire upgrade was completed more quickly than anticipated. They walked me through and weinspected everything they did. I was completely satisfied with their skills and professionalism. I wouldn't hesitate to call Plumbline for another repair or installation

grant hall

2 weeks ago

Jordan the technician was great. Very polite and very responsive

Colin O'Donnell

a year ago

Preston was friendly, proffesional and informative. He explained many safety concerns running such an older furnace as mine and helped schedule a time for a free estimate on a newer more efficient heater. He also explained Plumbline does almost any home maintenance work I could have. GREAT WORK PRESTON. THANK YOU.

William Whittaker

8 months ago

Always great service. Always on time if not early. Prices are ok. Scott, Kaygee and Carl have been amazing. Looking at doing a multi spilt with Plumbline as well. Keep these guys and we will be long time customers

Becky Williams

a year ago

Mike Y was extremely thorough and took time to make sure i understood what he saw during my annual service inspection. The repairs were completed immediately with available parts. Mike was respectful of my house and took care to make sure the pets were not let out as he went inside/outside. Thanks so much!

sarah bemis

a year ago

I use Plumbline often and they are always very professional. Today, Bill the plumber came out to fix my valve to my sprinkler system. He did a great job and even went above and beyond. He found a leak unrelated to the repair he was performing and called the city water system to get immediate assistance from them since it was their system. He stayed an extra hour after he completed the job to help see that the other repair was initiated. I’m really satisfied with Plumbline.

Jack Beckman

a year ago

The technician was held up by a prior appointment the first day and was unable to start the work, but returned the next morning to complete the work quickly. The technician was knowledgeable and professional, pointing out other things in my house that needed attention.What I didn’t like was that the technician came to my home unaware of my requested service and was therefore unprepared to do what needed to be done. The company should at least give the technician an idea of the scope of work they send that person to do. I described it when I made the appointment, so that information should be part of the dispatch.

Alicia Ricciardi

a year ago

These guys are there best plumber's I have ever worked with. They discovered a serious problem in my basement that other plumber's had overlooked in the past. They worked extremely hard and finished the job in two days. From the boss to the foreman to the hard working crew I was super impressed. They were very respectful of the property, honest, and capable as well. 5 stars!!!!

Samantha Knight

a year ago

UPDATE:Ashley called yesrerday (the next morning) and had a tech come out that evening. I truly appreciate her getting someone out to look at our issue. Jason was our tech and was kind understanding, and professional. ORIGINAL:I honestly couldn't be more disappointed with their scheduling staff and customer support. I called at 3am when our AC wasn't working (24 hours). I spoke with one of their CSR's who scheduled me for today between 1 and 5. I was super happy considering I'm pregnant and the heat is miserable and dealing with a broken less than 1 year old AC is already stressful. However I never got my confirmation email/text so I called today at 1150 am to have them send me the confirmation and spoke to some snotty woman who advised that they wouldn't be able to get to me today because THEY overbooked and that she could get some one out Friday instead. I get accidents happen but make it right, this is something THEY messed up. I took the afternoon off of work for this and had I not called I'm pretty positive they just wouldn't have come. They talk so highly of this premium service and that if you buy the plus membership they come out almost immediately when needed. Yeah needless to say that is a joke.

Eric Sapir

a year ago

The service tech arrived very quickly, actually much more quickly than originally estimated, which the dispatcher cleared with us first. He got right to work and resolved our problem in a short time. We paid only the promised charge. The tech discussed some additional recommended services and left us his card. It was so pleasant to get such prompt, professional service.

CJ

a year ago

We’ve used Plumbline Services for years and have never been disappointed. They are fast, responsive, and always help us understand work being done. On this occasion Dominick replaced our failing water heater and brought its installation up to current code requirements. He is very knowledgeable in his craft and his work was superb!

pbr3point

a year ago

Isaiah showed up on time went right to work and knew exactly what he needed to do to get the job done quickly and efficiently. He was friendly engaging, professional and very knowledgeable about exactly what needed to be done. He kept us informed to exactly what he was doing and how he was doing it. I would definitely want to use him again for any of our future electrical needs.

Hobbit Corner

2 weeks ago

Wyatt was great, worked efficiently and was very professional.

Rachael Attaway

a year ago

Noah, Ricky, and additional crew were phenomenal. They were friendly, honest, prompt, and to the point. We received text notifications to let us know when they were on their way. We had some extensive work done- they had to dig in the yard. Something that was initially very stressful and expensive turned out to be a lot less of a headache because of the way they handled business. Thorough, communicative, and fair price for service. They also had financing options. Smooth process. Customer service was excellent from start to finish. Thank you!

Matthew LaFortune

11 months ago

Brian was both extremely knowledgeable and completely professional. We had a sump pump burn out and flood our basement, Brian was there within 2 hours and went right to work. Amazing job.

Kelly Sweeney

6 months ago

Dave was great! He walked me through the issues, educated me on the plumbing of the house, and did a great job fixing my toilet!

Michael Shero

a year ago

Aaron was very knowledgeable and professional. He was able to take care of everything we needed help with. He fixed the hookup for a Wi-Fi controlled fan and ran an outlet behind the TV for us. Would recommend!!

Jillian Baumer

9 months ago

They came early and were professional and explained all my options. Micheal definitely had the fix and the use of my dollars in mind and I greatly appreciate it!! Very informative and helpful!

Cindy Maas

11 months ago

Isaiah was amazing!!! He’s professional, personable, efficient, friendly and polite. I can’t say enough about the job Isaiah did! I will definitely be calling plumbline back, probably within the next month, to have more work done because of the job Isaiah did.

Lee Eitel

a year ago

Martin Aguayo with Plumbline Services was my plumbing technician today. I had a leaky outdoor faucet. When Martin arrived, he determined that my old hose bib needed to be replaced. The installation procedure and cost were explained to me. I then gave my okay to proceed. The replacement was finished in a timely manner and Martin cleaned up the area after the new hose bib was installed. Martin was polite, courteous and professional. I would recommend him to my friends. I use Plumbline for my HVAC, electrical and plumbing needs. The techs are always friendly, polite and professional. Thank you, Plumbline Services.

Rissa Smith

a year ago

Zack came out to replace our water heater. He diagnosed the problem quickly, explained the issues to us clearly, and remedied the problem. He was professional, knowledgeable, and did a great job talking us through the issues. He worked in a timely manner and was very respectful of our home. We would definitely request him personally again.

Bill Carson

4 months ago

Inability to actually show up so can't rate their work. If you value your time, you may want to schedule with someone else.

Denise Biondi

a year ago

We had small emergency with one of the smoke/ carbon dioxide detectors. Our dogs were going crazy with the 3 chirps every 35 seconds. None of us slept much that night. Plumbline was the only company that was able to squeeze us in and come help us after we called. Will Smith was professional, friendly, effienct, and explained the different options for our problem. I would recommend this company for any home service.We thank you! But the dogs really were thankful.

Chris Grant

a year ago

Plumbline came to my house yesterday and fixed my heater in less than 20 minutes.Prior to this, another company came out and spent 40 minutes identifying the wrong problem (a bad discontinued circuit board) and then tried to sell me one of their own heaters for $6,800. My wife and I were disappointed.Out comes Plumbline in their nice truck with a technician that identifies the real problem in less than 5 minutes. A cracked and worn Surface Ignitor. He runs out to his truck and grabs a new one and repairs it in 5 minutes. He was awesome! You immediately get the impression that Plumbline knows their stuff big time. He cleaned up the base of the heater and surrounding area and by the time he left, our upstairs was heating up. A great feeling knowing that we were getting sub-0-degree weather that night.So $6,800 and a frigid night upstairs versus $380 and a warm upstairs.Can't recommend Plumbline enough!!

Loyeen McKenna

11 months ago

Tommy Goble went beyond expectations for a/c maintenance. Instead of rescheduling my appointment, he stayed late and cleaned out my unit. He showed me pictures that showed a blanket of dirt on my unit. I am so impressed with his thoroughness. Thank you for all of your help.

Eric Lybarger

a year ago

Highly responsive office staff. Technician is prompt, courteous, very thoughtful of my property and completed excellent repairs. Left worksite in better condition than before he arrived. You will pay more and your repairs will get done right the first time.

Greg Galyon

11 months ago

Bryan arrived on time. Quickly diagnosed the problem and fixed it. He also took time to explain the problem and how to prevent it in the future. I could not have asked for better service and the price was very reasonable. I’m extremely happy with Bryan.

Ginny Learch

a year ago

Brian was very helpful and explained what he was doing and what needed to be done. He said that because of the age of our system at some point we may have a problem with the compressor. That was nice to know so we can be prepared for the expense. We would say that Brian rates a 5.

Denise Bell

11 months ago

Chase was kind, thorough and did a great job! He showed me what pulled out and thank him very much! Now when my company comes there won’t be any problems 👍

Michelle Boley

a year ago

Of course, Plumbing issues tend to only happen on the weekends and at night. I called plum line and although there has been a shortage of technicians they were able to get someone out to my house at 10 o’clock at night secure the leak and give me some pretty good advice on How to prevent more damage. I would highly recommend their services and Jonathan was excellent and super professional.

Malek Moukadem

4 months ago

Dave is very professional. He was able to identify the issue and fix it in a timely manner. Thank you Dave!

E pnr

a year ago

Totally unacceptable, I made an appointment with Plumbline 3 days ago for them to come out and diagnose an open low pressure switch, my appointment window was 1-5pm today (Wed). At 4:45 pm I still had not received the promised call from a technician 30-45 min before their arrival so I call them.The first person who answered the phone had no idea what was going on I have no information for you, and when I received a call back I was told that their technicians are busy, can't come, and the next available appointment is Saturday! My AC hasn't worked in a week and the temperature will be in the 90's for the next 3 days!I received no apologies, and they were unwilling to adjust anything on their end to get me in sooner. Apparently it's my problem that they just can't cover all of the appointments that they make and they can't be bothered to proactively reach out to the customers when they can't honor an appointment.BEWARE: There is no such thing as a confirmed appointment from Plumbline.

Denise Hooser

a year ago

My technician Forest was absolutely amazing, he got the kitchen and bathtub lines clear and free of gunk. He was very professional, friendly and very courteous. Cleaned up all his mess, explained everything in full detail. I will definitely request him again if need be. Thank you Forest and thank you Plumbline for having such a fantastic employee

Anita Kubanyi

2 years ago

Victor from Plumbline was outstanding! He was polite, friendly, professional and took the time needed to explain what our issues were with our old furnace and AC units. He recommended what our next steps should be and got us in touch with the scheduling dept to set up an appointment to go over replacing our furnace and AC. I could not be happier with the service I received and will recommend Plumbline to all my friends and family. Thank you for the excellent service!

Marc Mager

a year ago

Our A/C was blowing hot last week. Called them up and was on the schedule quick! Brian called me 30 mins before appointment and said he was on the way. he showed up right on time. Brian checked out the unit and diagnosed it as being a few lbs low on freon. He told me exactly how much the repair was going to be (under $350) and I agreed to it, I thought it was going to be way more. About 45 mins later it's blowing cold cold cold. I figured he was going to try to upsell me but to my surprise he said that's all I needed. I paid the bill on by CC and recieved an email with the invoice, pictures of the unit and warranty info. These guys are great. Professional, clean cut, great pricing. Plesently surprised. I was once ripped off by some other company so I am always leary of hvac companies. I am so glad I called Plumbline.

Randy Peterson

a year ago

Brett was very responsive and provided excellent customer service. Ryan and his crew did an excellent job digging up and replacing the drain under the basement slab from my kitchen to the main sewer line. Did a huge job in one day. I had gotten four estimates and their price was competitive and they were the only ones that could do the job right away. They covered all the carpet and put up plastic to contain dust. Very neat. Very pleased with Plumbline.

sean miller

a year ago

Plum line came to attempt to clear my drain. The guy was friendly (reason for second star), but he ruined our brand new carpet bringing equipment down to the basement. He eventually disconnected the toolset for his drain snake and when he reinstalled it, he didn’t reconnect the water, so the first use of the toilet when I turned the water back in resulted in water being leaked all over the floor. Also the problem was completely misdiagnosed as it ended up being an ejector pump issue. He told us a supervisor would be calling to deal with the dirty carpet, but no one called. We then called multiple times, but have received no response back. Very disappointed.

Taylor Simmons

a year ago

Our tech Isaiah was perfect. Nice guy, very knowledgeable, friendly and answered any questions we had. I've used Plumbline for various services over the year and they've never disappointed. Would highly recommend them.

Lisa Burkhart

6 months ago

I've been without water for more than 24 hours. Called to see where my tech was and it turns out they scheduled me for tomorrow instead. Will not be using them in the future.

Amanda

10 months ago

Saturday night emergency service provided to replace smoke detectors! What a life saver! The office folks kept me updated all day regarding my appointment and the technician was efficient, professional, and respected my home. I will use them again in a heartbeat.

Lesley Shiffrin

a year ago

Isaiah was excellent. He was extremely personable along with being very professional. He suggested good solutions to our problems and then did a good job fixing the problem areas. This is our first association with your company. We will hire your company again when needed and will request Isaiah. Relationships are built on trust and we trust him. We hope you appreciate having a terrific employee.

Darin Dolezal

a year ago

We needed a broken drain pipe fixed quickly and as always Plumbline Service was here to help the next day. William was here first thing and got us taken care of quickly and efficiently. We are Service Care Members and strongly recommend this company. They also replaced our furnace last year at Christmas offering the same great service.

Chad Johnson

8 months ago

Chris G did a great job! Friendly and explained everything along the way. My second time using this company and I don't think I would go anywhere else! Thanks again!

Michele Francis

10 months ago

William Smith was fantastic! Genuine and honest. He really explained the issue so that I could understand and didn’t make me feel like a dummy! Definitely use him again

Heidi Conrad

7 months ago

My heater is in a small space, and kinda a pain the butt. Preston came out, ran diagnostics on it, explained how my heater works, and what was malfunctioning. He cleaned and fixed everything. Preston gave me his recommendations on filters, and what needs to be done in the future.Thank you again Preston and Plumbline.

Jammazzing

a year ago

The service tech was very knowledgeable on what he was doing and what needed to be done. Worked very quickly and told us he would contact the electrical repair tech to let him know exactly what he needed to do for our following visit on Tuesday.Our repair tech hooked up the water to our humidifier and double check everything to be sure it was working properly.

Summer A

a year ago

Dont pay attention to any bad reviews, this company is great! We had an emergency pipe leak and it was handled in the best way possible from all staff members including overnight/after hours.We will always be returning to Plumb Line Services for any needs or emergencies we may have in the future. The technician who came out to do the repair (Brian McMahan) was 5/5. On time, professional, explained everything very thoroughly from issue, repair, and pricing.Choose these guy, and ladies before looking elsewhere for services.

J. G.

a year ago

Set up the appointment on line within the SAME day of service. Technician was at my house that same afternoon. Sewer was clogged up on a weekend and because of labor day I could not find anyone to come out until Tuesday or Wednesday. Noah gave excellent customer service, was quick and efficient!

Jessica Armendariz

a year ago

Mike Y. was my tech for repairing my AC. First he was punctual and professional. Second, he explained exactly what was wrong with my system and how he would repair it. He got repair done same day which was a huge relief for us. Additionally, Mike answered ALL of my questions and really explained how everything happened, how to prevent it from happening, everything. I will absolutely use Plumbline again for any HVAC or homeowners’ needs.

Kelly Warncke

a year ago

Our heat went out during the coldest days we’ve had in a long time! PlumbLine was out within 24 hours and installed a new AC & Furnace within a week! In the meantime, they provided heaters for us to keep the house warm.During the install, they were extremely respectful of the fact that we had a sleeping baby, and everyone kept quiet.Every single person we worked with was professional, friendly, and kind.Even after our install, they checked in on us and even sent us a “Thank You” gift!

Bruce Taylor

7 months ago

Isaiah was on time and helped us with a troublesome fuse. He found the problem, checked all the receptacles in the room and advised us of the problem - it was a short in a chair recliner. He also installed an household surge protector to bring us up to code and explained everything to our satisfaction. We will definitely request Isiah when we need to call Plumbline. We will recommend Plumbline to our friends and neighbors because their service is fabulous.

Laura Gonzales

11 months ago

We had a leak in our basement called Plumbline and they dispatched Vince R. He was great fixed the problem in no time, very professional answered all our questions. If we have any future plumbing issues we are going to request that he comes to get the job done.

James.m Rubio

a year ago

We had Benjamin and his team come and install a split mini system today. Benjamin was on time and explained everything that him and his team was going to do. He walked me through every step of the install process. Ben and his team went above and beyond and i could not have asked for a better team or company. Plumb Line has earned my trust and will definitely recommend them to family and friends. Also thank you to sherman for the electrical work.

Meagan Brown

a year ago

They came within hours of me reaching out. Jensen was so professional, courteous and personable. Was even good with my dog. I work from home so I really appreciated his efforts to make sure he wasn’t disruptive. Problem solved and a very happy customer.

Ovida Grove

5 months ago

On time, very friendly, did his job in a timely manner, I am very satisfied,

Megan Roquemore

a year ago

Ben Mackey and Tariq Stanton installed my HVAC system today. They were on time, provided excellent service, and went above and beyond to help with issues not covered during the sales process. I am happy I spent a little more money for a quick well done installation. Thank you!

Nick Avila

6 months ago

Gentleman came in and was very friendly. Diagnosed the issue and got right to work. I would recommend. Issue was clogged drain that was backing up

Scott Keenan

a year ago

Preston showed up on time after communicating that he’d be there (giving me plenty of time to make it home from work to the appointment). Upon initially discussing the problems I was having with my furnace he immediately offered his opinion and told me how he could work through diagnosing the issue. When he started working on the furnace he was patient in explaining what he was looking for, what he was doing and helping me to understand the issue - providing me the piece of mind to know that he knows what he is doing and taking any questions I had and throughly addressing each issue. Overall great experience leaving me feeling confident in moving forward in resolving the issue (which is basically getting a new furnace through PlumbLine. Couldn’t recommend Plumb Line or Preston more and will never hesitate to call them again for any issues that may creep up.

Jake Thompson

2 years ago

Cody was fantastic. He was informative and helpful with explaining how my AC worked. He provided the different options on how to approach our issue and even provided professional opinions. We decided it might be time to replace our unit and he helped us get setup with a consultation meeting. I would recommend Cody to anybody in need!

Christy McKinzie

10 months ago

From first contact calling to make an appointment to the actual service everyone was friendly and cordial! I appreciate the discount Josh provided since it was a simple fix. I will definitely use them again!

Pat Ranon

2 years ago

Once again Plumbline came to my rescue. On these terrible cold days I had a furnace issue. The scheduling team were wonderful getting me an appointment on a packed busy day, even when I had so many time issues that they had to work around. I was very appreciative to received a call 20 minutes before Matt my service tech showed up. He was very professional, polite, and knowledgeable. He was able to check, fix and gave me helpful suggestions and recommendations to use for better upkeep with my furnace. At no time did he make me feel uncomfortable or try to sell me problems that I didn’t have. Plumbline and especially their staff get a 5 star review from me. I totally recommend them to everyone. Thank you again.

Nicholas Christian

8 months ago

A pleasure to have Preston come out. He diagnosed our short cycling problem quickly. Turned out to be the corroded coil for the AC and calcium build up blocking the air flow to the furnace causing OH.

Adamo Chau

a year ago

Wyatt was polite, on time, professional and knowledgeable. He took the time to understand our problems and then provided his recommendations prior to beginning. He also stayed back to test and verify things were fixed. Also went above and beyond to provide recommendations. Highly recommend Wyatt!

Michael Leibowitz

a year ago

Plumbline was just amazing. They got a service tech to my house within an hour, less, of my calling. The problem was diagnosed and fixed in approximately an hour. I would not hesitate to use Plumbline again Abba have no reservations about recommending them

Judy Heinl

a year ago

Bryan was professional, courteous, efficient, and friendly. He did an excellent job of tightening my loose kitchen faucet!! I would highly recommend his work!!

Lonnie Trujillo

a month ago

Amazing service. Would use again and definitely recommend.

Ginny Chilcote

11 months ago

Kallem was Amazing! Polite knowledgeable and fixed the problem. Plumbline has Exceptional Customer Service! We will recommend you to everyone we know! Thank for such Great Service!

Lizzie Lebherz

a year ago

Called Plumbline when my thermostat and furnace stopped working unexpectedly. Preston came out on time, was very professional, and diagnosed the issue quickly. He made recommendations for next steps that I felt like I had my best interests at heart, which I really appreciated. As a new homeowner, I signed up for their VIP program to give me piece of mind, knowing I can call them anytime. Definitely recommend and look forward to working with them in the future.

John O

3 weeks ago

Dylan was very professional and courteous. Appreciate the assistance.

Shane Thomas

8 months ago

Last year I paid for water system through Costco. The riginal install company ceased business in Denver and plumbline picked up their Costco's clientele. The cost to replace my faucet and labor was only covered because Adam, the installer, worked with Costco and the previous company to cover the costs. I'm very thankful to Adam and plumbline for correcting the issue.

Kylie Fischer Miller

5 months ago

Great experience replacing a water heater! Options were very clearly laid out and the process was very painless.

Christine Holpuch

a year ago

Our electrician, Curt was beyond knowledgeable and had such a great way of communicating that we felt like we had learned so much just from his inspection. I could not have been more happy with his care, obvious experience in the field and the level of comfort me and my family felt having him in our home.

RHONDA PRENDERGAST

a year ago

We had an AMAZING technician help us, today!Preston shared his high-level of expertise as he serviced our system. He gave us informed choices. He gave advice as if he was talking to a family member.Preston is very thorough and personable.Plumbline is lucky to have Preston as the face for their company!

James Tvarek

a year ago

I had a backed-up sewer drain and I thought I would give Plumbline a try. So I scheduled an appointment and Noah from Plumbline called and let me know he was on his way. Noah arrived and listened closely to my comments and then made his own inspection. Noah decided on an entry point for his drain cable machine and then methodically ran the cable in and out, until the blockage was cleared. Noah tested his work by running extra water down the drain and there was no longer any backup. Thank you Noah !!! I recommend this company.

Chris Mangers

a year ago

I called Plumbline service in the morning and one of their techs, Forrest came over that afternoon and unclogged our drains and recommended maintenance to ensure we didn’t run into this issue again. He did a great job and cost was very reasonable. I would recommend using them.

Jackie Schott

a year ago

Mike was very professional, knowledgeable, prompt, courteous and friendly. He seemed to do his job well, explaining what was necessary as he did the repair. Very patient when addressing our questions and concerns. He also was nicely dressed and tidy.

Caitlin Barlow

4 months ago

Our technician Elijah was courteous and profession! Would highly recommend!

Dr H

3 months ago

Elyas was prompt, respectful of our property as well as dogs and competent.

Jay Meyers

a year ago

These guys were good. I worked with Kurt Muse. Excellent diagnostician. News was not good on my problem. He diagnosed and explained the problem and solution clearly and thoroughly. The price was very high in my opinion, but included a lot of concrete work. I had no time to get 2nd opinion so I accepted his proposal. Work was done well and all done in one day. The only problem I had was the price to excavate bad pipe, replace with new one, and cover the pipe with concrete. If I had been able get a competitive offer I feel certain I could have reduced the cost of the project by 30%. The actual plumbing work was not technical. 90% of the proposal was construction labor.

Susan Larson

a year ago

Zack Winter was the plumber who helped us select the new faucet and installed it. Due to supply chain issues this faucet took 4 months to arrive. Zack was nice enough to come over on his day off and install the faucet because we had waited so long for it. He did an excellent job and I would highly recommend him.

Jamie King

a year ago

Super fast, professional, informative, and completed the job! I called 4 places, 2 wanted to charge a service charge and the other said it would start at 250 to unclog a drain. Plumbline didn’t demand a service charge and they were up front with pricing before they even came out! ~170 total and in super happy and thankful for this company!

Becky Realsen

3 months ago

We have had issues with our boiler and hopefully Mike has found the problem and we will have heat again!

Jason Hoskins

a year ago

Anthony was extremely knowledgeable and helpful. He arrived when he said he would, and immediately went to work with his diagnosis. He answered all of my questions and repaired the system in a timely manner. He was transparent about the charges and gave me a few different pricing options.I called a different A/C company before Plumbline and I haven’t even gotten a return phone call from them four days later.We’re just about due for a replacement system, and Plumbline will be the first call I make.

Peggy Putnam

10 months ago

We had a clog that caused a backup, but not very serious. Called Plumbline and they came the next day and fixed the problem. Cameron was very knowledgeable and a very good representative for the company. Very good price.

Randy Eastmond

2 years ago

Plumbline has been one service provider that has always either been able to come earlier than planned or at least right on time. Of the 3 or 4 times I have worked with them I have never had to wait for them to arrive later than the quoted start time of the service window. The service tech today was extremely professional. He answered all of my questions. He gave me multiple quotes for a number of services that either I asked about or that he suggested based on industry standards. He called his support to verify if my service would be eligible for financing and was very nice to explain that the option to finance over 12 months interest free means that you can't just pay the minimum monthly payments. If you don't want the interest you have to divide your total by 12 payments and have the final payment made on time or a day or two early. I do the same with my Home Depot purchases that are eligible for interest free payment options. So it was nice to have a representative clarify that. I know the idea of those deals is to have the consumer default by just paying the minimum monthly amounts, and the business might frown on it, but I also trust service providers more when they explain things like that. My tech was also very clean. He wore a face mask the whole time and wore protective shoe coverings (took them off and put them back on each time he came in or went out). He cleaned up everything and didn't leave a mess. He also showed me how to reset the disposal if it made no sounds when trying to operate it, and how to help clear it if it gets jammed (meaning you can hear it attempt to grind but nothing happens). No sound and nothing happens = reset, some sound but nothing happens = use the crank tool to manually maneuver the insides. BUT MAKE SURE THE WALL SWITCH IS SET TO OFF! Plumbline has won a new VIP client for their continued and repeated excellent service over the years and today with my new disposal is another reason for that!

Jan Zeimet

a year ago

On Christmas Eve our drainage system backed up and was completely blocked. We had to have part of our collapsed underground drainage pipe removed and replaced which involved breaking out tile and concrete floor in the basement. Forrest, Ricky, and Luke’s team were the most knowledgeable, professional, polite, conscientious, and all around experts we’ve EVER had. They explained their process in detail, welcomed us when we wanted to watch, asked all throughout if we had questions and offered options. 5+ stars to this star company!

Zachary Pitman

a year ago

Preston came and checked out our furnace. He was extremely polite and helpful. Explained to us in detail with pictures what the issue was. We ended up needing a replacement, but you could tell he was honest.This is our first interaction with the company but it went well and I can’t stress enough how awesome Preston was.

Jolene

a year ago

Everything went very smoothly and Bill was able to connect my water line in a matter of minutes. He was very pleasant to deal with and thoroughly explained my plumbing problem. He suggested a complete re-do of the pipes under my sink. I explained I had to think about the re-do and talk with my son first. He did not get upset with me or pressure me in any way. Super nice guy!

Susie Landrum

a year ago

William arrived promptly and immediately began assessing my breaker box issues. He asked that I follow him outside to show me where the problems were located before heading out to get the appropriate parts. Once installation was complete, he asked that I turn things on in the problem areas to insure all was working as it should. William was very polite and courteous and took time to answer my questions. I would recommend William to anyone needing electrical repair. Great work! Thank you.

Melissa McNeilly

8 months ago

I stayed home all day from work, even received a confirmation text about my appointment this morning, only get to canceled on now 45 minutes out from the end of my scheduled time. So today was a waste and my plumbing issue (scalding water only) that I called about LAST week is now still an issue. There was no apology or concern from the woman who called me until it was obvious I was upset All she did was ask if how's Wednesday instead? What is the point of scheduling?

Brendan Krueger

10 months ago

We are still waiting on Plumbline to return to our home to fix the plumbing issue that they actually made worse on their first trip to our home. They caused flooding in our basement. We now have a restoration company cleaning up the mess, but Plumbline has yet to return with an experienced plumber to fix the issue.

JOSEPH II

3 months ago

I honestly could not believe how satisfied I was using Plumbline for my clogged kitchen drain. The scheduling, the service cost, and Luis the drain technician was great. I will use again if ever needed.JF

D. K.

2 months ago

Easy to work with. The people that take the calls are kind and very responsive. Having our AC stop working when it's over 90 degrees is a horror. Brian Cheever arrived on time and patiently listened to me describe what was going on. Once he discovered what the problem was, he showed me and explained the situation and what was needed to correct it. He took the time to be sure I understood everything. That's greatly appreciated. I'm very happy with the service I received

Michelle Hutchison

9 months ago

Forrest was extremely polite, explained everything he would do and costs prior to beginning, got the job done, and even had treats for our dog! I highly recommend his services!

Stephanie Kafka

2 years ago

The response time, outstanding customer service and professionalism of Ben and Kurt was beyond my expectations. We had a sewer blockage and they got it fixed right away and explained what happened, how to have it not happen again and showed us how our lift station operated. They took the time to check everything out to make sure we would not have another back up issue. I am incredibly happy with the service that we got and will be recommending them to my real estate clients, friends and family going forward! The service and price were incredibly. Thank you Ben and Kurt!!

Sue Crane

a year ago

T.J. and his crew did a great job. They installed a new furnace (which runs so much quieter than the old one!) and a new AC, new inline filter, new duct, new breaker for existing thermostat, and a new furnace drain line. They were very professional, answered all our questions, and finished up by explaining how everything worked to our satisfaction. A few days later when the city inspector, came, he said Plumbline always does a good job. We agree.

Bronx Bull

a month ago

Forrest was fantastic! Extremely professional, very courteous and knowledgable. He ensures there were no concerns and answered all questions. Thanks Forrest!

Shannon Denise

a year ago

Plumbline came highly recommended by a trusted friend, she was correct! I also appreciated that I when called in to make my appointment the friendly ladies told me up front there would be about two week lead time before taking all my information. No doubt Plumbline first and only call from now on.

Taylor Portman

3 months ago

Acacio did an excellent job diagnosing and fixing my electrical problem.

brett knox

a year ago

Jonathan was polite and courteous. He was thorough and efficient in his work and we feel confident that our AC unit is working properly. The only issue was getting a tech to come out. My frist appointment was cancelled due to lack of techs and I had to wait a month for service. Makes me question the value of the VIP service.

Matthew J

11 months ago

Mike was extremely nice to talk. Walked me through everything that was wrong and answered all of my questions with a positive attitude. Not trying to up-sale or push any additional services which appreciated!

Aaron Lucero

a year ago

If I could give less stars I honestly would. I will never be using Plumbline again. I suggest everyone steer clear of this company. I scheduled an appointment 2 weeks ago. On the day of my scheduled appointment they told me the technician won’t be able to make it out. Instead they offered to reschedule me 5 days later. What kind of customer service is that? They did offer me a $50 gift card. But that just feels like a slap in the face. It’s 90 degrees currently in my home, and plumbline won’t be out to look at my ac unit for another 4 days…hopefully. Totally disgusted by the lack of empathy and the lack of ability to help me out. My poor dog is walking around panting from the heat but due to poor time management on plumblines side we got another 4 days of crippling heat to deal with. NEVER USE PLUMBLINE! THEY COULD CARE LESS ABOUT YOU!

David Miller

6 months ago

Vincent was professional and knowledgeable about our issue. He found the problem and got us fixed up in just a couple hours.

Mason Weaver

8 months ago

My technician Hunter did an outstanding job with the HVAC heating system tune up and assessment! Very professional and courteous- can’t ask for anything more; thanks!

Fawna Kritzer

8 months ago

Vince was on time, professional and fixed our issues within 15 minutes! I would definitely use Plumbline services again and request Vince for our technician! Thank you Vince!

Steve Williamson

2 months ago

The crew did a great job everything works good 👍 Plumbline was great to work with

John Emanuel

a year ago

Best experience I have ever had with a service company. I had to get a new AC and Furnace and it was a painless experience. Special shoutout to Cody, Wayne, Zach, Richard, Mike and Kendrick for the amazing work. Every single person that came out to my house was extremely professional.

Diana Cooley

3 months ago

The service was great. The problem was located and resolved quickly. Thank you for the great service!

Chad Barrett

2 weeks ago

Great job so thankful for fast, honest pricing

Robert Serravo

a year ago

Forrest was able to discover the real plumbing issues I had from a clogged kitchen drain. My drain was cleared, my plumbing issues explained and advice given to prevent my drain from clogging again. It was also done at the advertised price, without pressure to purchase unnecessary or extra services. The work and the manner were professional in the true sense of the terms. I asked for his business card so I could call them in the future should the need arise. PlumbLine earned my respect and trust as my plumbing issues were documented in Forrest’s report so my future plumbing request can be more readily addressed. Thank you for your professionalism and your integrity!

Robert English

2 months ago

Ryan did an awesome job, explained everything very well.

Karen Hoy

a year ago

All the guys we worked with were pleasant and friendly. They appeared and acted very professional. Additionally, they considered the repairs needed as though they were thinking of their own homes. I would recommend them if I were asked who did our repairs.

Ninja Notes

a year ago

We set up an appointment for Saturday due to our work schedule. Got a call from plumbline asking if we could do Friday do to the memorial day (Monday) weekend. Advised they could be there between 1-3p as we stressed we work and would need to make sure we are there to be able to put the dogs away and let them in. They advised they would call 30mins prior. Well here comes 230pm and still no call so we call them and was told our service guy would be there by 3pm. Here comes 315p and guess what, no call or no service guy. So, we call back and was told they told us between 1-5p. After correcting the lady on the phone and stating what we were told here comes the unfriendly tone of customer service all because they told us a time then tried to say that wasn't said. Now, if they would have told us 1-5p we would have said no and called another service clearly cause we both work. I'd advised to use another service that actually tells the truth and admit their mistake and make it right instead of blaming the people paying for their service. Needless to say we cancelled and went with another service. Word of advice as a business man myself running my own shop. If you are going to be or wanting to be closed over the holiday weekend don't list appointment times and dates on your website, confirm the date, change the date then try to blame it on the customer who's waiting at the specific time that was told to them. Terrible customer service and overall experience. Use at your own risk! But, say I didn't warn you!

Chad Reddick

3 months ago

Very professional, informative, and care. 10/10 would call whenever anything goes wrong. Thank you soo much!

Mary Corcoran

a year ago

Plumbing. I was literally in tears when I called them for help. I had a water leak under my kitchen sink that caused me to have to empty a bucket every 20 minutes. Called several places with “24/7 service and they had 72hr response times. Plumbline got me help in just a few hours. They are Amazing. The plumber was in my house 30 minutes diagnosed my problem and quick fixed it. He was no- nonsense, respectful, and even scheduled me for a future appointment for a non emergent issue. I will be calling them again. Maybe just for a dinner invite? 😗😃

Laura Wurzenberger

a year ago

Our tech, Kallen, was very professional, called before driving over, explained his service & contract. Then he got to work. He was prepared, clean, and efficient. Took 30 min max. That was super relieving to know sewer is working and ship shape!

Heather Carr

2 years ago

Mark went above and beyond to provide excellent customer service, explaining what he was doing and how another service might be beneficial. He listened, was professional, respectful of us and our home, and wasn’t pushy regarding sales. He was one of the best service technicians we have ever had in our home.

Amy Lengyel

a year ago

The technicians, Kallem and Chase, were very friendly and professional. They took the time to help me to understand the issue with my drain so hopefully the problem won’t happen again. They were very polite thorough.

Lynne Domenico

10 months ago

Dave was the type of serviceman I was expecting from the other two companies I used earlier this year. Lesson learned. Thorough, professional and he did a spectacular job. Thank you Dave!

Charles Middlebrooks

11 months ago

Donovan V was great. Very friendly and efficient, explained everything in lay terms and offered great advice to prevent issues going forward. Will definitely call again if anything comes up.

Dean Spurr

a year ago

After newly moving into our house 6 years ago . My wife and I have had the opportunity to use Plumbline services for an assortment of reasons , and have never met nicer employees. Recently we unfortunately needed to have a new sewer line installed due to age and breakdown of our system. The final project was completed and we are very satisfied. Prior to the final project , Plumbline advised us of a money saving way to fix the sewer line, which unfortunately didn’t work . When the final project was completed, my wife and I were charged approximately $ 8000 dollars for the first dig that was labeled as “ Exploratory “ and didn’t work. When I asked employees to explain this to the Supervisor who made the decision to over charge us, I was told he was very frustrated due to excessive work he had after he attended a conference with the president of the company, and he wasn’t going to help us with the cost . With so many incredible employees it’s sad that one person can put a bad taste in your mouth !!!

Sue Urankar

2 months ago

Jay did an amazing job. Highly recommend!

Robert Matzke

8 months ago

Great service from a competent technician also a nice man. He made sure kitchen line was clear and all pipe connections were leak free. Unusual dedication.
THANKS

James George

a year ago

Zack arrived on time to install my water heater. He was professional and did a great job. He cleaned up after the job. He answered all my questions and explained about the required building code upgrades. He also emailed me all the information I needed for my home warranty reimbursement. Thanks Zack

Steve Larsen

10 months ago

Aaron did an outstanding job. I am completely satisfied. Replaced electrical panel with new breakers and room for future additions like EV charging.

Stan

3 months ago

Awesome job. The service man Jon Taylor was the best!

Resa Thomas

a year ago

Jonathan was a pleasure. He was extremely polite and very kind. I care for disabled adults and he had to work through the plumbing in my clients bedroom closet. He was so respectful.

Don Decker

2 years ago

Saw your ad on TV & decided to try you. Your service man that you sent out was Wyatt. He was so polite & told us everything we needed to know about our kitchen sink. Explained everything. Hope all of your service people are half as good as Wyatt. He was wonderful and we give him a A+. Also the charge was $93 with no surprises. That was GREAT! We will recommend you to everyone.. Don & Linda Decker

jason thomas

a year ago

Had a new system installed today, the crew was excellent, professional and left everything tidier than when they started. From start of the process to finish it was an excellent experience. My thanks goes out to Greg, Mario and his team

Morgan Stake

6 months ago

John did an excellent job in repositioning our natural gas regulator so our range would fit well!

Becky N

a year ago

Extremely happy with the service Justin Pahl has provided. He is professional, respectful and knowledgeable. We went from frustrated clients to fans after our experience with Justin Paul. He is fantastic!

Anthony F Czarnecki

a year ago

Garret with Plumbline Services is great. He gives updates on his schedule and progress, works fast and follows up. I have Plumbline scheduled for more work tomorrow and they will be my first call for plumbing in Lakewood from now on.

Tamir Nemekhbayar

3 years ago

They were able to schedule me and appointment on the same day. Highly professional. They even had mats and shoe covers to prior to entering my home. Found out exactly the cause of the problems I was having, and was able to get it all fixed for me in about an hour. Also, gave me advice on getting my other appliance problems solved. Very satisfied with their service. Highly recommend them! The price was reasonable. People were genuine and friendly. You won’t go wrong going with these guys.

Brian Yang

7 months ago

Josh Toney is very professional and knowledgeable. He is also very friendly and nice guy. He is on time and provide the excellent service.

Sandra Heller

2 years ago

Our technician, Stephen Calvillo, was very professional, honest, careful, friendly and highly experienced. From when we first greeted him on our doorstep until he was finished with his thorough analysis/diagnosis, he has kept safety as top priority throughout this pandemic. That was most comforting to know, and a true reflection of professionals we worked with from Plumbline Services. He asked all important questions necessary that helped diagnose the issue we experienced with our furnace. He explained everything and guided us in detail how the issue occurred, and provided helpful options to help us through this potential, expensive decision we'll need to make. He patiently and professionally answered all our questions. Highly recommended! Thank you for your great service and support!

Rudy Robinson

2 years ago

Ben was very courteous and professional. He called in advance to confirm his arrival time. He was patient to listen, diagnosis, offer repair suggestion with estimate cost, and make repair the repair same day. He was Covid-19 safe. I felt very comfortable with his demeanor and completed work.

ryansco8

a year ago

Vincent did an incredible job and provided very thorough honest feedback regarding our AC maintenance and repair. We were very pleased with his service and would highly recommend him for any future work and recommendations.

Dylan Tullius

a year ago

Just wanted to thank Carolyn Larson and anyone else involved for helping me out. I had just bought a new home and had expired permits from the former owners that were keeping me from completing any other work at my home. Carolyn was very helpful in solving my problems even though it was work they were doing for me with out any further compensation. I do really appreciate folks stepping up to do a good thing and the right thing when they have to work for free. As a former business owner I can say to is is how all of us should conduct our business. So sad so many companies don’t. Without this help I am not sure what I could have done so thanks again for making it easy for me to get out of a tough spot.

Karina Lopez

11 months ago

Justin Pahl was very professional. He explained all the work he performed and the reason for all his recommendations. His work didn’t feel rushed and I felt he took the time to perform a thorough job.

Joan Cohen

a year ago

When I scheduled the appointment to have my water heater cleaned and maintained, I was advised the appointment would be from 1:00 to 5:00. I called at 3:00 to get an estimate of when the technician would arrive. I was told that he was running late, and would not arrive until some time between 6:00 and 8:00. I expressed my disappointment that I took vacation time to be sure I'd be home by 1:00.I then ran errands, and came home at 4:20 to find that PlumbLine had called at 3:19 and advised that since I was not home, I would have to reschedule the appointment. I then called PlumbLine and told them I was upset because they cancelled my appointment.When the technician came, he acted like he was put out because he had to come at 6:00. He was upset that there was no floor drain by the water heater. I suggested the toilet, and he curtly replied that it would overflow. I have been a PlumbLine customer for several years, and without a doubt, this is the worst experience I've ever had with them.

Doug Misner

3 weeks ago

We’re on the VIP program and they do what they say they do. Good attitude.

Flyline Gang

7 months ago

Derek of Plumb Line was fantastic! Timely, professional, knowledgeable and efficient in his work. Will use him again if the need arises.

Maurice Holub

a year ago

Plumbline Services is an exceptional company. They offer such a wide variety of services and their customer service is always top notch. In a world where good customer service seems to be non existent, Plumbline is always there for their customers when they need it! Not only do they offer plumbing services, but they offer HVAC and drain and excavation services as well! If you are looking for a company that will take care of your needs in your home and guarantee their work 100%, plumbline is where you need to call. I have yet to be disappointed. Their ethical standards and conduct really set the bar. They embody what true professionals are really about.

Dawn Parker

2 years ago

Jay installed 3 ceiling fans in 3 bedrooms and did all the electrical !! Amazing knowledge, very prompt, good attitude and shared what he was doing so we understood!great customer service. He also gave us three price options and didn’t rob us blind like “That other company out there ( you know who you are) that price gouges all their customers. Very satisfied, thank you Jay & Plumbline!!!

Hannah Hall

2 years ago

Preston was fantastic to work with. He was able to arrive earlier than expected which was really appreciated. He was polite, friendly and very knowledgeable. Preston took the time to teach us about our system while looking for the problem. He really went above and beyond to make sure our system was running as efficiently as possible and that we were taken care of. He was fast but thorough. We will definitely work with Preston in the future for all our furnace and AC needs. We highly recommend him.

Annette Barth

a year ago

Tech Jensen came to do a routine sewer drain cleaning you could not ask for a more professional and friendlier young man. He found something a little discerning concerning my drains and immediately called his supervisor to check it out.His supervisor will be out today at a later time. How refreshing to get great service these days. Thank you Jensen for your work and consideration asking if there is anything that he could assist me with. I wish every service tech that walked through my door would be a tech as friendly and hard working looking after the client. Thank you, Jensen. Plumblime you have valuable employee that will serve your company well.

Valerie Rauscher

2 years ago

I had Curt add three outlets to a wall for built ins to be added later. He explained how he would install them and was able to connect a couple that needed a switch back to the original switch plate so he didn’t need to add a new separate switch. I was happy about that. He went over cost for what parts he needed. So I knew the cost right away. I had him update all smoke and CO detectors in the house. As well as add a power serge bracket to the house outside panel to protect all attachments to electrical inside my home. He was great getting it all done in good time and cleaned up well afterwards. Very courteous, quick and knowledgeable. I will use this company again.

Jake H

3 years ago

I can’t say enough great things about this company. We had our furnace recently go out, so we did our homework and landed on Plumbline. Wayne assessed our current system, and we looked at the best options that work with our budget and our home. We could tell he was looking out for our best interest. He followed up quickly and was honest. We ended up replacing both our furnace and AC unit. Mark, Jesus, and Richard led the install. They were all very courteous, friendly, and professional. They did a really great job with the install. It’s been a month since the install, and we are very satisfied with the Carrier system and their work. Highly recommend this company.

Tamara Rutz

a year ago

Our service tech was Ryan and even though he couldn't completely diagnose the problem, he was friendly, competent and informative. Our furnace is old so he left us with information for a repair cost and a new furnace. Now we just need to make a decision. Thanks Ryan for making us feel comfortable.

Shane Andersen

2 years ago

The representative (Bobby)showed up on time and communicated with me before the appointment so I knew when he was coming. Upon arrival he was very friendly and professional. He started by giving me alot of advice on different tips to keep my system running most efficiently. He then went to work on inspecting my system. He spent over an hour inside of my heating system and took dozens of photos. Upon completion he provided me with a very detailed breakdown of the status of my system and took time to answer all of my questions. I was very impressed with his knowledge, professionalism and friendliness. I will absolutely use Plumbline in the future and would highly recommend them to friends and family! Thank you Bobby!

Alyce Hamilton

a year ago

Justin Harris did an excellent job diagnosing the situation and explaining the options available. All was resolved quickly on a weekend when we’re under a heat advisory … saved the day!

James Gregory

a year ago

Had a ball valve failure on my sprinkler pipe and an old water softner that was never used. Pipes were somewhat of a cluster and Matt cleaned it all up! Matt did an excellent job...very happy with the result!

Paul Bergstrom

a month ago

Great timely service from Howard who cleared the problem effectively.

Tom Schmauch

a year ago

Tim did an amazing job. We have a newer house and noticed the furnace leaking onto the air filter after only 14 months. Tim quickly diagnosed and corrected the original installers error. Definitely recommend.

Carrie Brooks

a year ago

Jacob was great! On time, very professional and got the job done in very little time. I would recommend this company for anyone with issues with their plumbing. Thank you so much!

Ken Mathis

a year ago

I really appreciate how the technician went above and beyond to find and install the replacement part for a 50-year old heater, so I could have heat in the middle of a blizzard. Combine that with his friendly and professional demeanor, and it made for a very pleasant service call.

Juan Munoz

a year ago

These guys are the best. This is the second time I’ve used them and every time they are extremely professional, timely, and don’t waste time/money doing extra services I don’t need.The problem with so many constructors is they subcontract and you lose a ton of quality of work when that happens. Plum line has direct hire plumbers and the difference is truly amazing.I cannot espouse the quality and punctuality I have received on both occasions I have used this company. Whenever I have plumbing needs in the Denver area, I will always call plumbline.

Blair Cundall

3 years ago

Plumbline Services is great. We have used them for multiple things and they always provide quality service. Most recently, Brian helped us with a kitchen sink and was friendly, professional, and fast. He gave us options on services based on the price points we wanted to stay within so we didn’t feel pressured into paying for more. He also came out on a Saturday which was helpful!

shortie stewart

2 years ago

Bryan was very professional with service. He was to install a nest thermostat with a c wire adapter which I purchased. However, he was unable to install thermostat because he didn't feel he was able to do installation due to our system being built in 1997, and felt a more seasoned electrician would be able to do installation. I appreciate Bryan being upfront and honest and giving us the option to reschedule appointment with a veteran electrician who may be more familiar with our model furnace.

Laurie Freeman

a year ago

Cody was very professional and knowledgeable. He explained the issue to me and what my options were. He was very pleasant and courteous and I will use Plumline again and request Cody.

S Jackson

a year ago

My cousin asked me to help her find someone to look repair the combustion draft fan at her deceased father's house. I saw 5 star reviews for this company and said try them. I am not sure if it is the technician they sent out, but the service was not 5 star. The tech showed up and said it would be $140+ for him to do anything. My cousin was told $49 to diagnose and it would then be included if they did the repair. The tech found the combustion draft fan siezed and said it wouldn't be worth it to repair it since so many made up things were wrong with the 25 yo furnace and he wasn't sure if he could get the part. Better to spend $6k to $10k on new furnace. I am not sure if it is because they are females that the tech felt comfortable spouting this nonsense. Long story short had someone else look at it, got the part and repaired the furnace for $300. Too bad can not count on many reviews at 5 stars for reference.

Sarah Gilmore

a year ago

Last week the Plumbline guy Ran a camera down the sewer line and told me it was ‘the worst sewer line’ he had ever seen, and that I needed to get it replaced immediately. The bid was $20,000!! The video was very poor quality, so even when I sent it to other professionals, they could not make any determination from it. Today I had HydroPhysics and 24/7 Drain come out at the same time. They roto rooted the line and took a quality video. Outcome: the entire sewer line is intact, and there was only a root intrusion near the city main which they ground out with the rooter. Plumbline was CLEARLY either highly incompetent, or more likely flat out dishonest about the condition of the sewer line. VERY DISAPPOINTING INDEED. How can they sleep at night?? I’m disgusted!

Glen M. Taylor

2 years ago

Preston Walker was the service tech for my AC issue. He was awesome! He demonstrated a great deal of expertise. He was very professional. Everything is working great now. I really appreciated the excellent customer service! Thank you.

Michelle Strong

3 years ago

They were SO quick in scheduling time with me. They quoted me 9-1 as a window and Alex came over right at 9. They text me his picture and interests before he arrived, which I thought was an amazing safety and personal touch. He was quick, was awesome to my 2 kids, and so professional. Would HIGHLY recommend to everyone to use this service. Will definitely save as our go to plumbing service.

Nick Bakken

9 months ago

Plumbline came out the same day and cleaned a drain for $93 that Roto Rooter wanted to charge $750 to clean. Donovan was very professional and friendly.

Tom Avery

a week ago

I’ve reviewed Plumbline before but I had another experience with the company today. The technician’s name was Bryan. He was timely, efficient, and understood my furnace. I am grateful for his competent help.

Bob Curfman

a year ago

Jonathan stayed to finish the project into the evening and did a wonderful job and I would recommend him to anyone. His international economics degree from UDenver is invaluable in taking care of our plumbing needs. He’s awesome thanks

Austin Simmons

11 months ago

Wyatt was professional and communicated all aspects of the work in our home. The problem was determined and possible solutions outlined. Thanks again for the great service.

Sefra

a year ago

Jonathan was on time and professional. He was very efficient and even took the time to install my gas range after he completed running the new line. He answered all our questions. Excellent work!!!!

Event Bartenders

3 years ago

Steven was very friendly, informative and genuine when he came to our home. Even with just me and my 6mos old baby here, he was very professional and made me feel very comfortable. He made things quick and easy and told me everything he was looking at and evaluating while he was here. Thank you for helping us stay warm in this snowy weather! Would definitely hire again!

Earthly Touch

9 months ago

You guys are the biggest crooks!!Hope you loose your license…due to wanting to change out non broken parts and refuse to listen to customers. You people taking advantage of the ones who doesn’t understand plumbing issues. Wanting to change out a water heater when the only thing is wrong is the pressure control valve…just for the sake of making more money off of non knowledgeable folks. Shame on you!!

Emily MacIntyre

a year ago

This company is great to work with from the sales representative to the installers. In a cramped space and with a complicated house, they installed a furnace and water heater leaving the situation better than they found it. They put rugs down everywhere so as not to damage floors and were respectful of my home.

Tim Barajas

2 years ago

THEY CANCELLED AT THE LAST MOMENT! I had an appointment scheduled for over a week and the same day they cancelled the appointment. Not only the same day, but at the time they were supposed to be there. They charge a trip charge of $49 and the only compensation they would give for cancelling was to not charge the trip charge. They wouldn't have charged that anyway, when I paid for the service. This is so unprofessional to treat customers like this. It has been 90-100 degrees and they left my 83 year old mother without the cooling option that they were to provide.Reply to owner response: If your implying this was a fake review, because you cannot locate me, that just points to your companies lack of organization. My appointment was rescheduled, but they didn't send me a confirmation like they did the first time. They probably messed up the rescheduled appointment also. And you had a chance to make it right already and you offered nothing of the sort.

dalia salahuddin

a year ago

Todays service using Plumbline was no less exceptional than any other experience I’ve had with this company. These guys were able to repair all of my heating, cooling, plumbing and electrical issues I’ve ran into as a new homeowner. I will continue to be a VIP member for as long as they will have me ! Thank you!

Pam Martinez

2 years ago

Zach came by to do an electrical inspection. He called to tell me he would be to my house in 30 minutes. A text was sent from Plumbline to inform me that Zach would be to my home within 30 minutes along with his picture, professional credentials and hobbies.Zach was very professional, courteous and knowledgeable. He took a look at my electrical box and answered all my questions. He also addressed all my concerns and how the process works doing electrical changes to the box. I really appreciated his honesty. He sent me a estimate. Zach told me my current electrical was safe and didn't need the changes I was considering unless I really wanted the cosmetic changes.

Brad Taylor

2 years ago

Brian was very professional & polite. I really appreciated his knowledge & honesty. He was kind enough to explain all aspects of the AC unit, furnace & AC coil. I learned a lot! I let him know that I really appreciate the service advertised on TV is 100% true. Great experience (if you are in the unfortunate situation to need HVAC service! ). I highly recommend Plumbline Services & that is all based on my experience with Brian. That dude really knows his sh*t! ;) It’s great to have had dealings with a service/repair company that I KNOW is not out to up sale & be condescending to the naive client. 👍👍👍👍👍

Caitlin Peace

9 months ago

Tony was incredibly professional, thorough and helpful when it came to our furnace maintenance!! Really helped us out and we will be using them again.

Jeffrey Smith

3 months ago

Hunter did an amazing job explaining things. Highly recommend!

Bill Emison

a year ago

Happy with the service provided - install crew was knowledgeable and very tidy. Equipment is excellent (Carrier) with good service plans for home owners. Recommend!!

John U

2 years ago

I’ve been using this company for years with great results until about six months ago. The last two times I have called them they We’re supposed to give me a call when on route. This didn’t happen.When it’s for myself or one of my rentals it’s not a problem but when I do it for a family friend who is 78 years old and almost blind it’s very much a problem. She did not know where the clean out was or how to tell the tech what to do. And results numerous phone calls trying to figure it out and I had to talk to the tech who is supposed to call me so I could meet him and show him.After asking for a supervisor two different times I finally got a call and they decided to turn my account to a commercial account? That doesn’t make any sense when they’re all residential homes and not commercial buildings?So I said oh great what kind of perks do I get with the commercial account? Absolutely none we’re just going to charge you 2 1/2 times the normal fee of $240 instead of 93? I said what kind of good business practice is that? Dead silence on the line. After talking to the rep, it sounds like they’re going through management issues? You can say that again.The last two or three times I’ve tried to call them early in the morning it had been at least 1 to 2 to 3 days to get a tech out there one in years past it was the same day. I guess it’s time to shop for someone that is looking for referrals and repeat business? Maybe they’re getting too big for their britches.Update: I just heard from Lee the manager. I explained to him the situation. He totally got it and understood and plans to talk with Chris to make sure that everyone is on the same page.I explained to Lee that I had a lot of rentals and help a lot of people and have referred plumbline because of past service excellence.It looks like the Miscommunication has been cleared up. And because Lee did call and seem concerned I will give them another chance.

Harry Ladewig

4 years ago

From the time we decided to go ahead with a new cooling/heating system, only three days went by. Amazing. The team arrived promptly early on the scheduled install day and got to work. However, if I hadn't noticed a portion of the grill around the compressor being smashed in and impacting the cooling fins, I am sure the install team would have installed the damaged compressor. It was positioned in the install location, one of the connecting tubes was inserted, and the soldering equipment was ready to go. To their credit, when I called and advised Plumbline of the situation (the team leader had driven away to get filters we were told, so I couldn't talk to him), a new compressor was obtained and that is what was installed (only one vane of the grill on the new compressor was bent and it didn't impact the cooling coils. The install team bent this piece back to where it should have been.) The install team was very hardworking. They put down a cover over our carpet to keep it clean. When they were done, there was still some clean up needed in the install area. We found a considerable number of screws spread around on the floor. The electrician on the job provided some requested information about additional work that could be done to our electrical panel if we decided to pursue it. Overall, we're happy with the work that was done, but are glad that our own vigilance prevented a different outcome.

Paul Moline

3 months ago

Very professional in diagnosing the problems. Offered several different levels of repair and replacement.

Greg Holmes

2 years ago

Well done. Dominick always does a professional job. We appreciate him and he’s a fine gentleman.GregHe’s a problem solver for sure! I admire his determination and stick-to-it way of working! We are going to enjoy our new sink and think of him often while doing it!Sharon

Melissa Padilla

10 months ago

Great service! They were professional and polite. I would definitely recommend working with them. We look forward to using their services in the future.

Matthew Lindsey

3 years ago

I call these guys a couple days ago and was able to get right on there schedule. The customer service was great and they are currently offering a $93 or free drain clean. They told me about the offer which was great. The technician was very nice and showed up on time and overall did a great job.My only problem was there special is “$93 or free”, the tech had to pull my toilet and said well this is an additional $75. I started off nicely telling him that it’s $93 or free he refused so I had to get his manager and that managers manager involved. I explained nobody on the phone when I set the appointment indicated to me that IF there is additional work or the drain wasn’t easily accessible that there would be additional costs. They ended up waiving the $75 charge but I explained to them that it would have been fine if I was told that upfront. Not when the tech gets here etc.I asked the manager to explain to there appointment setters and provide further training about setting customer’s expectations. I hope they do that in the future because other than this one issue they were great from the first call to the final goodbyeI’m giving them 5 stars because they made things right and the customer service and the technician Robert was great. I will use this company in the future

Susan VanDyke

2 years ago

Ryan was Excellent! Very personal, thorough, and competent in addressing my concerns about the performance of my heating system.I especially appreciated the time he took to explain in detail exactly how the system works, and what potential problems I might face in the future.I would recommend Ryan to all my neighbors and friends without hesitation.Sincerely, Susan Van Dyke

Steven Koons

2 years ago

Very knowledgeable and offered multiple options to resolve our HVAC problem. His pros and cons of each helped us decide and he worked quickly to implement. Very thorough and pleasant and eager to answer questions. I will ask for Zach in the future!6/17/21 - Curt installed 3 remote-controlled ceiling fans for us today. 1 fan was a replacement, but the other 2 required accessing our attic and adding the proper fixtures and electrical tie-in for operation. He did this on a 97 degree afternoon and did so without complaints. He also took the time to adjust the 3 remotes to work independently with their matched fan. He was thorough, communicating throughout the process, and left the work area spotless. He also offered some advice on an outlet by our outdoor pond and we will request Curt to complete that change. Very, very pleased with his work, experience, ideas and communication! He represents Plumbline extremely well.

Kimberly Palladino

4 years ago

Wonderful customer service! The dispatchers were friendly and helpful. The plumber, who came to my house was Austin. He was so knowledgable, respectful, and explained everything he was doing step by step. He put on booties every time he came inside the house (not necessary but very appreciated). They are pricey, especially after hours, but I would recommend Plumbline... sometimes courtesy and quality work is worth spending a little more

Art Brown

2 years ago

Ryan was awesome. He explained what the issue was and while we were expecting the boiler to need replacement, he showed us it was a controller issue instead and he fixed it right away and savedus thousands over boiler replacement. We have used Plumbline 3 times now and have always been happy with the result and will continue to use them in the future!

Judy Graham

a year ago

I've used Plumbline on numerous occasions from air conditioning problems, furnace issues and today constant running water in the toilet. Today Brian came out, assessed the problem and fixed it immediately. I have also had Zach W and Cody before with the same resolution to my problems. I highly recommend Plumbline for all your plumbing problems.I had Plumbline out once again due to water running underneath my kitchen sink. This time i had Derek and he was the best. Showed me where the problem was, fixed it and showed me the quarter sized hole in the copper pipe. He would get ten stars if I could give them to him. I highly recommend him and Plumbline.

Steve Krutzsch

10 months ago

Noah was great and cleared the line pretty quickly! He explained the proc as very clearly and made reasonable recommendations to prevent this from continuing to happen! Thank you!

holmes gwin

a year ago

Matt was awesome. From the moment he walked into my house, I felt completely comfortable that he would be able to solve my problem in the most effective and cost efficient way possible. Great guy. I would trust him with any job.

Steve Black

3 months ago

Technician did the work and explained everything very well. I would use them again

Larry Ayres

2 years ago

The Tech-Jessie was very professional, very polite and very thorough. Notified when he was 15 minutes to arrive. He called out Kurt for camera assistance when felt there was a bigger issue. Both took care of us, gave recommendations to improve our drainage issue. They took care of clean up area's. We Highly recommend Plumbline.

Nathan Schram

2 years ago

I would give this company a 0 star review if possible. I had a scheduled appointment with them for an AC service in the afternoon (6/17/21). 30 minutes into the appointment window they called and told me they had to bump my service due to the technicians previous appointment running late and would only be able to reschedule my appointment for the first week in August (8/1/21). If you want to have AC service work done, call any other company and don't waste your time with Plumbline. Will never use this company and will be tell anyone getting AC work done to use someone else.

William B

a year ago

Not my first time using Plumbline, and definitely won't be my last. Professional, knowledgeable, and honest technicians not only perform the services, but are happy to educate as well, and give tips on how to prolong the life of your furnace. Thank you!

Katherine Babcock

a year ago

Steven did a fantastic job - he took the time to explain things to me thoroughly and really went out of his way to answer my questions. He was even exceptionally kind to my (overly yippy) dogs. From scheduling to periodic updates throughout the day to Steven's attention to cleanliness and the amount of time he spent going over my furnace issues and options, I couldn't be happier with Plumbline. I will use their services again and highly recommend this classy company!Edit: My original review still stands. I just has Plumbline out again to fix a slow drain. I called this morning and they were able to send a tech out this afternoon. Wahoo! Mike was excellent - he really explained things thoroughly and even found a part that wasn't working, so he found the part name for me online and told me where I could get it cheaply. I truly appreciated that! He was clean, thorough, friendly, and professional. He quickly fixed my drain, and everything is working perfectly again. Definitely worth the cost!

Arthur Kuramoto

a year ago

We are just getting estimates now. Richie from Plumbline was very courteous and friendly. He was also knowledgeable and was able to answer my questions. We liked him very much.

Thomas Harrison

a year ago

My experience with plumbline services and the technician Ricky was awesome. He is very professional knowledgeable and honest. I will use plumbline in the future if need be and recommend them to family and friends.

Linda Wells

a year ago

I desperately needed a kitchen drain unplugged. PlumbLine answered my call after hours and was able to send a plumber the next morning. Everyone was very courteous and helpful. I will definitely use them again:)

Lucy Esquibel - CDHS

6 years ago

First, I was so pleased that Plumbline was able to accommodate the date I requested on a short notice. They kept me informed of the time window & names of the gentlemen that would be coming out to my house.Second, when Erik R. arrived he was thoughtful enough to cover his shoes with shoe protectors... which I told him there was no need to. He was very personable and went straight to work with my electrical problems. He took the time to explain to me in detail what my electrical problems were and what remedies I needed. He was willing to help me with the safest option that I was financially able to afford. He was very patient with me and answered all my questions. He took before and after pictures to explain/show the work he done. He was very knowledgeable and professional.Third, Josh came to service a separate issue I had the same day...a plumbing problem. He came in, accessed the problem and went straight to work. He knew exactly what the issue was and fixed it. What an expert he is.I appreciate the professionalism and expertise of Plumbline staff/employees.I would recommend any day.

Steve Nanino

a year ago

I had a great experience. The wait time for an appointment was one day, the two men were super professional, on time and got our toilet fixed all for a great rate. Two thumbs up.

Megan Casados

6 years ago

Justin arrived early and was friendly and professional throughout the job. He gave me several options to choose from, allowing me to customize my budget. He and his partner completed the work within 3 hours of giving me a quote. They also took plenty of time to explain all of their work and make sure I was comfortable with everything before they left. Overall, I was very impressed with the quality of work and service from Justin and his partner. I would recommend them for any home electrical job.

Kalomira Reger

a year ago

All my interactions with the folks at Plumbline today were excellent. The office was able to fit me in today and sent Dominique out to unclog the drains. He was efficient, clean, and made sure all the clogs were taken care of, I highly recommend Plumbline and Domenique! These guys were awesome!

Liz Maslow

a year ago

Justin was awesome. Helped resolve my furnace issues so I finally have heat instead of cold air. Explained the issue, fixed my problem and didn't charge me an arm and a leg. Very positive experience thank you Justin

Cris Harlow

2 years ago

Jay F. came out to my home and did an electrical inspection. He did an amazing job of both explaining his findings, and recommending solutions. One of the issues he identified was able to be fixed right on the spot! I thought I’d have to set another appointment. Overall I’m extremely pleased with the service I was provided and the information I was given! I fully intend to use this company in the future, and to request Jay for my electrical services.

Rinh Pham

a year ago

Noticed that my basement main line was backed up when we went to put away our Halloween decorations. We called Plumbline at 10 pm and they returned my call by 10:30 pm. They sent out Jesse Loback the next morning and he arrived promptly and on time. After a few minutes of investigating, Jesse discovered that a piece of rubber was blocking the drain. He removed it and everything was fine. He didn’t charge me anything, cleaned up the and mess, gather his stuff and left. Thank you Jesse and Plumbline. We will definitely call Plumbline for any future plumbing problems.

Victor Vazquez

2 months ago

Arrived on time, fixed issue, provide advise and very friendly.

Andy Hite

2 years ago

Called and got an appointment within 24 hours which was fine as this wasn’t an emergency. Ben called 15 minutes before he arrived as promised. He was very professional, inspected the problem and got to work. Explained the issue that he found cleared the block in the line and left the area cleaner than he found it. Ben has a great personality and offered to trade his services for my Labrador 😄, if his landlord would of let him have a dog. Thanks so much another great experience with Plumbline!!

Braden Reiter

a year ago

Richie was great. He explained everything and made some suggestions that saved me money. He then went right to work and got the job done and it all looks and works great.

Justin Griffith

a year ago

Came out and did a great job unblocking drain. Was a tough job in crawl space and unfavorable conditions. They stuck thru it and worked till 8:00 in the evening making it happen. Would certainly call again.

BERNADETTE MORENO

3 years ago

Christian was great! He was very through and knowledgeable explaining what work he would he would complete the costs associated, etc on current issues and potential upgrades in future regarding heating solutions. His customer service and friendly personality is exceptional. Very Pleased with Plumbline services and definitely happy furnace is operational again!! Thank you kindly!

Jonathan Rolf

a year ago

Brian was great! He explained everything thoroughly and in an easy to understand manner. I definitely feel like I got my money's worth by having him look over our older furnace and AC.

Krystal boll

a year ago

Plum line was fast friendly and efficient. They were respectful of our home and understanding of our situation. They were kind and worked quickly indoors and outdoors. 110% would use again

Maharshi Desai

7 months ago

Prompt response, great, reasonable service. Brian was thorough and professional and did a great job fixing our issue.

Zornitsa S.

3 years ago

I just had a great experience with Plumbline Services. From booking the appointment to finishing the work they did an excellent job and I can’t recommend them enough! Jonathan, who unclogged both of our bathroom sinks, was very professional and took the time to explain and walk me through the process, before he began the work. I really appreciated that and I’m grateful I called them.

Becky Ferrell

a year ago

Wanted a main drain maintenance cleaning, and opted to have a second kitchen drain looked at as well. With some suspected root and/or pipe issues, a courtesy camera scope was done soon after, same day. The kitchen drain was the main culprit, and solutions/options were clearly provided, along with an immediate estimate. Never great to hear about plumbing problems, but I appreciated the honesty and options provided.

Michael Eaton

2 years ago

Brian was on time, professional and did an excellent job performing maintenance on our heating system. I was extremely impressed with the work performed and the very reasonable amount we were charged. I highly recommend this company and Brian. We will use them again.

sue hrin

a year ago

Donovan did an excellent job! He was very thorough in diagnosing my plumbing problem and was courteous. I highly recommend him!

Robin Dillon

2 years ago

From first contact through job completion, Plumbline was quick, efficient and affordable! My technician Chris was able to respond quickly. He located and resolved the problem within 20 minutes! I will definitely keep their number and use them again without hesitation!

Steph Bruegge

a year ago

Mike was very professional & knowledgeable about the plumbing repairs I needed. After detecting the problems, he was able to do the repairs in less than an hour. Highly recommend!

Micheal Frichette

a year ago

The service technician (Mike Yesalusky) was courteous and knowledgeable about my system. Explained what he was doing and provided pictures and an explanation of how the system was doing. I am very pleased with Plumpline services.

Deborah Gibbons

2 years ago

Plumbine Services was hired to install a new air conditioner, thermostat, and a electrical sub panel. The pricing was fair and the work done was professional and they were considerate. We are very happy with the experience. Jay was the lead tech. He and his apprentice techs Joey, Chaz, did a great job and really knew their business. Ritchie the electrician really made the wiring in the sub panel look clean not having a lot of space to work with in the panel. Gary, the project sales person found us the right system at the right price. This was the right team, company and equipment for us. We would do it again and recommend them highly for you service needs. Thank you Plumbine Services. Great job.

Katy Park

a year ago

I have used Plumbline in the past and as before they were quick to respond and very professional. They assessed the problem thoroughly and explained what repairs would be needed. Sometimes hard to hear but in an older home bigger problems occur and are necessary to fix. They offer a quick turnaround as well.
Nice guys!!!

Patricia Warren

2 years ago

Out of about 15 other companies, Plumbline was able to come out the soonest. Their tech, Christian was very polite, professional, and thorough. He explained everything, showed me before and after, and got our A/C running smoothly. I can't say enough about the experience, from start to finish, with Plumbline.

Laura Bergroth

10 months ago

Shawn was here well before the scheduled appointment which was great. Resolved my clogged drain quickly and provided tips for prevention.

Nicholas Shipman

a year ago

The technicians that we had come out to unclog our shower drain (Luis and his trainee that I can’t remember his name unfortunately) we’re absolutely great!! They were able to clear out the clog quickly and completely and were super communicative and informative as they were doing it. We would definitely use Plumbline Services for anything plumbing related in the future!

Orlando Gallegos

2 years ago

Alex came out to our house to inspect. He was very professional and courteous. He explained everything he found to me and gave me options. He was able to make repairs today and leave us with working equipment. I was very happy with his service.

Lori

2 years ago

Everyone was timely, professional & friendly. They explained their findings every step of the way & what needed to be done to fix our clog sewer pipe. Bill was knowledgeable & helped us get things moving quickly. Ricky was also very knowledgeable & made sure we knew what to expect & how much things were going to cost. He was also able to get us a discount on the pipe replacement. I would recommend Pipeline in a heartbeat!

Jeannie Mathews Connally

2 years ago

6.8.21 - We had Plumbline come out since we were having a problem with the power to our pond, or so we thought. Curt Russell, the technician, walked my husband through testing the pump and the power outlets. It turns out that the power outlet to the pond is working fine but the pump needs to be replaced. Curt is so very knowledgeable about electricity, along with many other things. He took the time to explain some other things to me that I had questions about, including their VIP service. Going forward, I told my husband we need to request Curt as our technician when we need some electrical work done. I totally trust him!! (Unlike another company we used in the past, who misdiagnosed the problem and changed a same fortune.)Previous review - I originally had given Plumbline a very bad review because of a problem I had with their Customer Service after a nice technician had made a service call to my home. Since then, I received a call from the Manager, who had listened to the recorded call, and he personally took care of my issue. He had another technician, Jonathan, come out to work on the issue. Jonathan did a video conference with the Manager to make sure everything was resolved. Not only that, Jonathan pointed out another potential problem, which I need to schedule service with Plumbline to fix. I am SO very impressed with this company. I will be scheduling any future service with them. I highly recommend them!!! I greatly appreciate everything Plumbline did to help me.

Melissa Koons

2 years ago

Curt was awesome. He installed a ceiling fan for me where there was no existing light and it works great. He also updated my fire alarm because he noticed it was old and not working right. Great service and expertise so I know that it’s being done right.

Richard Storick

a year ago

The team came to unclog a kitchen drain. The two were professional, did the work very quickly, and made sure everything worked fine and things were cleaned up before leaving. Very good job and will use their services again.

Joe Ozaki

a year ago

The team installed a new furnace after damage was found in the previous system that was life threatening. Their work was done efficiently and completed in half a day. They took care to protect the flooring. They gave good instructions for running the system.

Keith Buswell

a year ago

Jon Taylor has been a repeated service tech, and always a pleasure to have onsite.
He is very detailed and thorough, and his politeness goes above and beyond.
Thank you,
Keith Buswell

Tan Smyth

a year ago

Justin H installed a new AC unit for us, and he did a top-notch job! Plumbline has been affected by the post-Covid societal issues like every other business, but if you can hang in there past the bureacracy and staffing issues, their HVAC techs (such as Justin H) are excellent. I am awarding 5 stars for the technical expertise and the professionalism. Plumbline is expen$ive, but they were available and their warranty and product line is excellent.

Willi March

6 years ago

When my AC went out, the guys at Plumbline were quick to respond. Jeremiah came out first to see if the AC could be fixed, but the unit was a 1999 model and needed a lot of work. Once I decided to look at new models, Josh was at my house within 15 minutes to measure out everything and discuss options. Both were very professional and made me feel comfortable to use them for my services. The installers, Christian and Andrew, were the best contractors I have ever had in my house. They were courteous, professional, clean, and timely. They explained everything they were doing and when the job was done, I knew I had a great new system. They went over how to use everything on my new system and spent the necessary amount of time making sure I knew how to maintain and work it all. I will definitely use Plumbline for any household needs in the future and highly recommend this company!

Ricky Ariatti

8 months ago

Zack was incredibly professional and great at answering any questions I had. He was fast and handled everything in a timely manner.

Chuck Lau

2 years ago

Zack was absolutely awesome, very friendly and made sure to listen to my concerns. He is also extremely knowledgeable and was able to get my plumbing issue completed in a very timely manner. Zack is one of many reasons we look to Plumbline for our plumbing, heating/cooling needs.

Lainey Garraty

4 months ago

Xena was an unexpected pleasure to work with. She was badass....and knew her stuff.

Christine Herbeck

2 years ago

The technician Michael went above and beyond trying his unclog a very packed drain.Worked 2 days at no charge but it was too packed up. His customer service was beyond remarkable. I would welcome him into any of my homes when I need plumbing service.He requested help when his equipment couldn't break through the severely impacted drain. They sent Zack S out, and again an extraordinary technician. Got it finally diagnosed horribly clogged pipe! Replaced pipe and fixed a broken pipe I had in the meantime ! Ben came in to do final snake of drains, I have to say they have not drained this well in over 10 years. This team all worked so well together to make me a definite customer for life !

James Boaz

2 years ago

Service Tech was very professional and provided the service needed to repair our central air-conditioning unit.He contacted us 30 minutes prior to arriving allowing us to be prepared for the visit. We had an 8 A.M. to 1 P.M. window for the service. Tech called right around 8 A.M. and it now allows us the remainder of the day for ourselves!Unit was repaired and we discussed future options for maintenance and possible upgrades for air quality improvements.Thank you!

Jack W Fletcher

3 months ago

Mike is an excellent plumber. Very professional and personable.

Brandon Lambert

a year ago

I called in to schedule an appointment for a plumber to do some work. I was told the only way they could schedule an appointment for me is if I purchased their annual VIP package for $200. That money didn't go to any of the services I need, but I would get a discount on an unknown cost that hadn't been quoted and an AC tune-up I didn't want. Quite the scam.

Darwin Niekerk

a year ago

Justin did an annual HVAC maintenance. He explained everything he did and was very efficient. As usual, I am very pleased with the quality of work from Plumbline. Great company, great technicians. Highly recommended!

LaLa

4 years ago

Jay Field did an exceptional job! He is an excellent customer service representative for your company.Jay was on time, efficient and skilled. He knew exactly what to do when he arrived at my home to diagnose the problem. Jay spent time to thoroughly explain the results of the tests he performed, the outcome of the tests and his recommendations.I really appreciate Jay's work. I am more than satisfied with the service I received.Thanks Jay!!!

Robert Duval

a year ago

Alan showed up on time and prepared to install our motion sensored flood light and camera. The flood light and camera worked perfectly and looks good. The wiring is secure and appears to be safe. I highly recommend Plumbline and specifically Alan for this type of work.

Marry Cohn

5 years ago

Zach was amazing when he walked through the door. He kept my house nice and clean which I greatly appreciated!!!! He walked us through the very thorough inspection and made sure we understood everything he was explaining. Just an amazing overall experience! Definitely calling plumline services for all our needs, if the inspection was this awesome!!!!

Kelly Carlson

3 years ago

This was the first time we used Plumbline Services for some electrical work. We had several issues in our house that needed attention. Our technician Scott was very professional and was able to help us with all of our needs. We had a list of things that needed to be replaced and I truly thought it was going to take all day but he was able to get everything fixed in a short amount of time and reasonably priced. Definitely glad we called Plumbline!

Cory Harriger

a year ago

The technician (Asa) was great. He was friendly, explained everything he was doing, shared some recommendations and was very thorough and knowledgeable. I have used Plumbline for many years now and would highly recommend to others.

Lora Torres

a year ago

This is the second time I've used this company and I'll definitely be using them for any future issues. Very professional and you can't beat the price for the service they provide.We recently had our bathroom remodeled and the shower drain backed up within a week of the remodel. We had a technician come out this morning that was able to identify and clear up the issue within 30 minutes.

Chris K.

a month ago

Dylan was excellent. Very nice & professional.

Linda Sangster

3 years ago

I’ve never had to call a plumber before and this first time turned into a fabulous experience. Making an appointment was easy. Bill called to confirm his appointment and arrived on time. His work was focused and very professional. He kept me informed during the process and cleaned up after. I would call them again if necessary.

Paula Britton

2 years ago

My tech Anthony Mitts was awesome. I have had two folks out in the past two years and still had a problem with my AC this year. Anthony was through and showed me problems no one else ever mentioned! He is my go to guy for AC and HVAC issues.in the future. Very professional and polite.

Rosemarie Watson

2 years ago

Wyatt was an absolute pleasure, he was very polite and friendly and explained to me what was wrong with my drain and how he was going to fix it. He did a great job cleaning up and moving my washer and dryer back. Very pleasant experience.

Sis Tackitt

2 years ago

The water faucets for my washing machine needed to be replaced. The faucets, including a new box, were done in 2 hours.This is my 3rd experience with Plumbline; I'm very happy with their work! All of the technicians are knowledgeable, courteous, prompt and considerate of property.I highly recommend Plumbline!

Russell West

a year ago

Service tech replaced water heater pressure relief valve which was done professionally. 3 star rating given because tech parked tall panel van in driveway without first getting permission, subsequently found out later large 3+ inch diameter pine tree branch was broken off. Called Plumbline Services to report such, received apology from receptionist, but no further contact from company.

Kevin Ferry

3 years ago

MESSAGE I just want to let you know that we are very pleased with service your company provided today. Starting with scheduling the appointment earlier this week and the with the confirmation phone call this morning to let us know you were on your way and an ETA. I want to specifically tell you that your technician Jordan was professional, courteous, and prompt. He confirmed what we wanted for a repair and provided/explained alternative options. After discussing the plan he got right after it and completed the repair and verified his work. A very pleasant experience and outcome. Thank You!

Rachael Miller

a year ago

Larazo provided outstanding service! Our house was built in 1940s so plumming is old and fragile. He was professional, informative, genuine and transparent! My young boys and hound dog also really liked his warm empathetic character! He provided great advice with how to save existing plumming and planning for the future. I highly recommend Larazo!

Tiffinie Sampson

2 years ago

ABSOLUTELY Horrible!!!!Would not recommend to use for AC/Heat repair.I was scheduled a week prior and they called in the middle of my appointment time to cancel on me.I called several times to explain the importance to get my AC repaired due to weather and one employee had the audacity to blame ME for canceling on them. Absolutely incorrect.They did not seem empathetic or like they cared that the situation could be dangerous for my family (92+ in the house)If you use them, ensure you have a backup plan, however, I would not recommend.Unprofessional and unreliable

Derek Champagne

2 years ago

Jensen was an absolute professional and understood that I needed a service done quickly and in the right way. Within 30 minutes the drain was unclogged. Jensen even gave me an idea of what he pulled out of the drain with his snake machine and how I could take good care of it in the future. Highly recommended!

Ashley Wenger

4 years ago

Very professional and high quality as always. The dispatch team did a great job communicating. The on-site rep kept me very informed and clear on what to expect and status. He demonstrated deep knowledge of specs and regulations, quickly honed in on the problem and got it resolved, and educated me throughout on safety considerations and options. I will definitely use them again.

Dylan Anderson

a year ago

Had a technician out to tune up our furnace. The technician was very professional, explained the process, and gave us a good summary after the work was done. Feel confident that our furnace will be going strong this winter after his visit.

Lori Connolly

a year ago

Kudos to the whole team who helped us investigate & solve our kooky plumbing issue. Faran, Jeromey, Chris, Derrick, Christian & Levi were all great. They were thorough, smart, and endlessly patient through our 100 questions.

Seth Miller

2 years ago

They showed up as scheduled. The plumber was actually really nice and professional and explained everything in detail. Unfortunately he caused a leak and water to soak through our ceiling. He was very apologetic. We were told that someone would contact us immediately and send someone to repair it since it's our only shower. Did not receive a call as promised. We called couple times and was finally able to reach an operator. Was told someone was coming out between 7and 11pm. Noone came. We are left high and dry without a working shower. Pretty horrible service

Jennifer Tucker

3 years ago

They were awesome. I places a request late Friday night and I received a call little past 7 AM on Saturday morning. Saying that they have me down from 11 to 1 to get my drain looked at. I then received a call around 9 o’clock saying that they are able to be here within a half an hour if that works for me. When they showed up they were nice and they got a straight to the problem. John explained everything to us and what he was doing as he was doing it. I asked a bunch of questions and he answered them all. We even chatted a little about dogs which gave it a mice personalized touch. Great job! Hopefully I will not have to call them again too soon.

Richard Rowlands

a year ago

Have dealt with many of their technicians, from minor repairs all the way up to replacing my entire electrical panel as well as furnace + ac. 90% of my experience with this company has been very positive. I did have one bad technician who tried to screw me so that's on you as a customer to always be cautious but as far as fix it companies go this is a great one.

Gwen Brown

a year ago

Matt, is a professional and knows his job. He showed me the best option to repair and complete the job. During these times I knew what I had to do and choose Pumbline and I will refer there contact information with friends and neighbors. Thanks again Matt for your service today.

Sara Munstock

2 months ago

Forest was kind, respectful and did a great job.

Raelene Stinson

2 years ago

We had central air installed a month ago.It was easy to set up the estimate. The company was clear as to who was coming and what was going to be done. Greg came out on time and spent awhile looking at everything, and asking questions about what we wanted.He then prepared a bid and assured us no additional cost if something were to happen during the instal.We picked out a product that worked for us and set a date.The crew came first thing in the morning and worked for 12 hours in the heat to accomplish everything. They were all extremely friendly, and professional.There were a few hiccups, and slight problems but Plumbline came through and filled every promise.They also sent cookies after!

Ashley Fischer

3 years ago

Had a back up in our basement, Plumbline was able to come out quickly and work with my schedule. Bill arrived and did a great job. He was professional, kind and efficient. Although we need the drains scoped with a camera line to find the source of the issue, he explained everything in detail and gave us his recommendation. Fingers crossed all goes well tomorrow with the scope!

Angie Baroffio

5 years ago

Jay did an AWESOME job. Not only did he make me aware of all possible options for my installation, he also gave me some great advice concerning future projects we want to work on in the house. Our whole house fan is running beautifully as we speak (or write, I guess). He was knowledgeable, professional, courteous, and a genuinely nice person. We will definitely reach out to him for our next project.

Charlotte Peecher

a year ago

Curt was very professional and knowledgeable. I appreciated him telling me about some problems I was having, explaining them in terms I cold understand. Would definitely ask for him again when I need electrical problems.

Julie Dreifaldt

2 years ago

The representative did a fantastic job with the repair as well as being courteous, timely and professional. As well, he took extra time to discuss other options for additional services and pricing for things we may do in the future. Excellent all around!

T Lewis

2 years ago

Jason promptly diagnosed our A/C issue and fixed it in a timely manner. We would highly recommend him, and Plumbline, for HVAC services. We're really pleased with the extra efforts he and the scheduling team made with resolving our issue.

Elaine Nosewicz

8 months ago

Very happy with the service this company and our technician, Dominick Marsal, provided. Excellent, timely, professional, polite. Will use them again.

Virginia Sheridan

2 years ago

Jay Ritter and his apprentices Ryan and Mark(we think this is the correct name) and Richard were just fabulous. We could not have had better service. They arrived at 7:30ish and Jay left at 4:30. He gave us such a thorough tutorial about our new system. He is a very good teacher, especially with the new thermostat. The gentlemen worked hard all day just to make sure we had heat tonight!!!! They made no mess, which really impressed me. They covered the carpet and the hardwoods. Their organization is perfect. A pickup truck appeared around noon and two men carried the old furnace and AC off for scrap metal. Everything was just perfect. I would not go to anyone but Plumbline. They hire really good people. And, the team we had today is a perfect example of the best. Thank you, Plumbline!!!!

S Hunter

a year ago

Mike is amazing. He was quick, friendly, professional and you can tell he has a good heart. I will recommend you guys to everyone.

Hanh Do

2 years ago

I hired Plumbline for the first time last week for a furnace tuneup. I booked the appt online and got a call the day before the appt for a better time frame. Marlowe called me within the time frame when he was about 20 minutes away. He arrived with a mask and shoe coverings. Marlowe was professional and answered all my questions. I appreciate that he didn't mansplain like some other service techs who came to my house recently. I would suggest Plumbline have filters to replace the house humidifier. My previous HVAC repair service had it and I just paid extra for tune up. I assumed Plumbline would too but no. I'll definitely contact Plumbline for other services in the future and getting a quote for HVAC replacement next year.

Donn D

a year ago

Hunter provided exceptional service and displayed outstanding professionalism. He performed our annual furnace checkup. He was responsive to questions and provided an overview of what he was doing. he certainly provided 5-Star service and we were glad to have him perform the service to keep our furnace running smoothly. Thank you Hunter!!

Janice Knight

a year ago

The technician was prompt and very welcoming. He explained the repair in detail, we discussed possible solutions to my ongoing issue. He was very knowledgeable and very conscientious of my home. I would highly recommend this business!

Robert Partee

3 years ago

I recently had Plumbline Services install air conditioning & upgraded circuit breaker panel in my home. They were slightly higher than my lowest estimate for the work but the sales consultant, Gilles Colon, was very honest and I felt comfortable working with him. From the very start I was very happy with my decision to go with them as their level of service is just astonishing. Well worth the slight premium over the company willing to do it dirt cheap. Even with this slight premium I am confident that the warranties & guarantees included with Plumbline will be result in this being the much cheaper in the long run. Anyways, had AC within a few days of the estimate and the team that came out were all professional and kind - Richard Ferzacca & Austin Ayres managed my installs in a professional manner. After the install team had finished up and left, I noticed my thermostat was no longer working - nothing related to a poor install, just an issue unique to my old house we found. Anyways, I had someone at my house within 15 minutes. He stayed until he had everything running absolutely perfect. This tech, Tyler Loya, was here until 7:30 PM just to be sure I was set and understood everything that he was performing. You could tell Tyler wasn't informing me about the new system because he was expected to by Plumbline, but rather because he truly was proud of the work he had done. Can't give enough thanks to Tyler. All around a wonderful experience and I have since had a couple neighbors ask who did the install because they were so impressed by the quality. I am often prone to second-guessing any large financial purchases that I make, but this is one that I have not once questioned as to whether or not I made the right choice. Highly recommend!

Catherine Shipley

2 years ago

New water heater was installed as expected. Technicians were polite and explained everything.The one thing that did not go well was leaking of water onto the utility room floor and into the adjoining room when the old water heater was removed. Would have been helpful if something had been put on the floor to manage this. I ended up cleaning the water off of the floor.I did appreciate the discount since I cleared the area making it easy for the technicians to install the water heater.

Josh Torrison

2 years ago

Our sewer backed up in the shower and drain floor of our basement. Bill came over within 24 hours and fixed it for us! We are so happy, he did a great job and was very knowledgeable. Great service!

Mary Carpender

2 years ago

Once again - Plumbline delivered exceptional service. Robert arrived within the established window and was able to diagnose and fix the drain issue. Robert was friendly and professional- he suggested a couple of cost effective and preventive solutions that we could take as well. Greatly appreciated!

Chris Anderson

a month ago

Came out on time as promised. Great communication and service!

Ron Kelly

3 years ago

Ben was very courteous, professional and efficient. Got here on time, put wheel covers on his machine so he did not track on our white carpet. Cleaned up any mess and completed the clearing the clog quickly. All for under a hundred bucks. Will definitely use Plumbline and Ben again!

John Rolston

a year ago

Jonathan is very friendly and personable. There were a few extras in the way of piping and connections & he handled it great 👍. Would definitely recommend he and Plumbline in the future.

Shawn G. Lockwood

2 years ago

Scott was great before he even got here by calling in advance to let us know he was on his way. Scott wore a mask, kept his distance, but still invited us to watch his work and explain his findings, reasoning, and solution suggestions. His knowledge was impressive, and showed me some fascinating (if not terrifying!) things about common electrical problems in our house. Impressed us enough to get the VIP membership! Great work- I trust him!

Chris Pistorius

a year ago

They were able to come out the next day of us requesting an appointment, even when we live in Elizabeth. Isaiah out technician was on time, professional and very knowledgeable.

Marilyn Sheets

2 years ago

Preston was our Technician and he was amazing. Not only was he very communicative about time to arrive, he reviewed what he was here for, confirmed if we needed anything else and was personable and professional. If all techs could be like Preston we'd be in a better place! Thanks Plumline for sending us your best!!

William Thompson

a year ago

The plumber was knowledgeable, helpful and efficient. The job turned out to be bigger than we originally thought, but he went ahead and followed it to completion. I was very pleased with his thoroughness and dedication to doing a good job.

AMBROSIA MASI

2 years ago

Chris was amazing. He was very informative and upfront with cost & information. He was very delicate in order not to damage our severely aging cast iron pipes while unclogging our bathroom sink drain. Highly recommended and very much appreciated.

Martin Garcia

3 years ago

Yesterday my touchscreen thermostat went blank and the air conditioner was not running. Since I bought my system from Plumbline, I called them first thing this morning since it's going to be a hot day today. They took my information and told me a tech would call back with an estimated ETA. About 20 minutes later Stephen C. called. He asked me to describe what was going on, and he had an idea of what the problem was right away. He talked me through the process of cleaning out the condensate drain trap, and the system, including the thermostat, came back on. Stephen was very helpful, friendly, and professional. He was also patient with me, waiting until I put on shoes and socks (I'm not going in that furnace room barefoot, let alone stocking-footed). I had let my service plan expire, but I renewed it this morning. As usual, Plumbline is great.Older review from 2018:Zach was very friendly and very professional. He finished within the timeframe he estimated, and he showed appropriate concern for keeping his work area clean and tidy.

Chris Connelly

a year ago

I had my yearly furnace start up maintenance done today and was thrilled with the tech doing the work and his recommendations. As I have had other work done in the past, I highly recommend Plumbline for all your home service needs.

Chris Watkins

a year ago

The electrical work Jay has performed for me over the years is exemplary. When I’m confused and worried he always calmly walks me through the details and always has my best interest at heart. He is my go to guy I know I can count on.

Jake Stevenson

a year ago

Corbyn did a fantastic job installing our replacement hot water heater. He was professional, knowledgeable and provided top notch service along with a quality install.

Pat Rosenzweig

6 years ago

Steve did an excellent job! He arrived on time, did a full review of all our plumbing and fixed everything we had requested plus one additional issue he caught. We never felt upsold...just taken care of. He was very tidy and worked quickly while explaining everything he was doing. He even tolerated well our overly friendly kitty. We had a full estimate before he began the work and he did a walk through with us after he finished. All in all a wonderful, professional job. We're very pleased.

LC

a week ago

All of the above. Knowledgeable technician and got everything accomplioshed.

Nick Cristofano

a year ago

Dominick was great!! This is the second time he has been to my house for services and he is very professional. He takes the time to explain everything and why it’s important. I would highly recommend him to anyone needing service.

Stefanie Wight

3 years ago

Called for main drain blockage on a Friday evening and technician came out within 2 hours! Sean was super friendly, courteous and professional. He did fantastic work and the cost was very reasonable. We have used Plumbline in the past for a variety of services and they will continue to be our #1 choice.

Rob G

8 months ago

This was my second experience with plumbline and it was as great as the first. Jonathan and Kenny did a great job installing my hot water heater and they replaced some old ventilation ducts. They went above and beyond to make sure everything was up to code and safe. Thanks again plumbline!

Randy Pye

2 years ago

Lance was friendly and efficient. He quickly found our issue and described what was happening and then fixed it all within 10 minutes. He also gave me advice on what I should look for in the spring. Very pleased with the service!

k rhoades

4 years ago

Had Plumbline replace my furnace and air conditioner. Excellent deal and the service was superb. Gannon was extremely gracious and courteous informing me that my furnace died. Rob explained all of my choices and explained the deals currently in place. Love that! Gavin and Jeremy were fantastic in replacing the two appliances, informing me what they had to do and ensuring my home stayed clean and tidy. Richie came along and performed the electrical connections with great efficiency and courtesy. Overall, excellent crew and Plumbline certainly hires the best of the best!

Max Ehrman

a year ago

On the day of my grandfather’s funeral, the sewer backed up into the basement while family and friends were busy celebrating his life. Plumbline sent John and his associate right away and they quickly settled and diagnosed the issue without causing a fuss. Disaster averted, thank you so much.

P. Freed

a year ago

Very Happy😊 great group of guys. Did a wonderful job! Kind and thoughtful when I had to leave to go to the emergency room to sew my finger back. Thank you so much

JOAN Kintz

4 years ago

Today was my first time using Plumbline services. I needed a new water heater. The technician, Sean, arrived on time. He assessed what needed to be done and explained the options for a replacement for my 22 year old unit. I didn’t realize there would be some work that would need to be done to meet current codes. He showed me what would be involved. He offered to do the work today. When I agreed he got right to work efficiently. One little hang up was working with the water district to find the water shut off valve outside my house. He was able to finish the water heater install but will be meeting the water district rep again on Friday to finish the job.Sean was very thorough and easy to work with. He was an excellent representative for your company. I look forward to working with him again in the future

Dale Thornton

2 years ago

I had my hot water heater replaced in the spring and was so impressed with the prompt and high level of service by Plumbline and Les, who did the insallation, I had no hesitation in calling once again when my A/C went out. Again, prompt & friendly service by Gannon, who got me up and running before my house temperature became inbearable in the very excruciating heat of our Colorado Summer! It was then I decided, that since the A/C and furnace were both 21 years old, it was time to take the plunge to replace both and take advantage of the current special they had going on. Gannon was kind enough to make the call for me to have someone get in touch with me to set up an appointment for the estimate. Again, Plumbline worked with MY schedule and set me up within a few days with an appointment. Wayne was the person who came out to give me an estimate and presented me with my options. I received prompt and friendly service and all my questions and concerns were addressed along with the various financing options that were available. I was able to schedule this replacement on a Saturday which suited my schedule best (I was given the option of the Wednesday after I had my estimate, but I had to work), so I was immediately impressed on how quickly I could have the work done! Today, I just had my A/C and furnace replaced and the team of Mike, Forrest and Richie were awesome! They were very knowledgeable and personable fellows who seemed to really enjoy what they were doing! They arrived on time and ready for a FULL day of work! All my questions were answered regarding my new units and Mike even indulged my curiosity about the more technical aspects of HVAC. I can't thank everybody enough for the service I have received with all the work I had to have done this year! With the experience I have had with Plumbline, my faith in a company doing exceptional business has been restored! More companies need to follow whatever business model they are using! The staff are exceptional from the call center to the sales people and to the installers! I had the impression that the staff are treated with respect and are valued. Keep up the great work everybody! You are all doing WONDERFUL work! I am definitely a satisfied customer and will wholeheartedly refer you to anybody who asks!May 18, 2019Matt came and did my routine inspection on my furnace and A/C. He was friendly, prompt and answered my questions. Another great experience!Oct 2,2020Preston provided me with prompt and courteous service repairing a furnace duct. Thank you!

Jocelyn Smith

a year ago

We have been calling Plumbline after we purchased our first home 7 years ago. Since then we don’t call anyone but them for all plumbing, HVAC and Electrical needs. From panel upgrades, new furnace, hot water heater, and smaller issues. Even an emergency sewer back up on Christmas Eve! With our VIP membership we have been able to take advantage of being the priority. Always professional, knowledgable, and high quality work.

Doug Lambalot

a year ago

They were able to come out same day. Tech worked until he figured out the issue and offered camera scope next day to make sure pipes are clear or find what caused issue. Very polite and helpful.

Goldwing Ron

3 years ago

This was my first experience using Plumbling Services and I am glad i used them to replace my water heater. I received nothing but the best from everyone I talked to. From the first contact i had with the online chat I initiated to the work being completed was less than 5 hours. And about the plumber they sent out, Austin was the best and his work was superb. Thanks, Ron

Jamie Ryan

2 years ago

Stephen definitely earned 5 stars - 10 if I could give it! He was helpful, courteous, educational, polite, took time to explain and help with good advice moving forward. After I discuss with spouse I think we will get the VIP program - Stephen did a great job talking about the benefits and how it could help! I will recommend this company and this particular serviceman to everyone!

Jeffrey D'Nicuola

2 years ago

Just wanted to type a quick note commending Jesse for his untiring effort to remove a stubborn obstruction in our guest toilet. His fast response was top-notch as we’re leaving town soon to attend a funeral and my disabled mother-in-law would have had to sleep on the couch due to her bathroom not functioning.I would highly recommend Plumb Line Services for their excellent customer service and skilled technicians. Jesse saved the day for us!

Carol Barnes

7 years ago

We had an appointment scheduled but they contacted us and said they had a earlier opening so we accepted and they came out the next day which was great because our air conditioner wasn't working during a stretch of 90+ days. Billy was right on time, very professional and efficient, he finished the job just under 2 hrs, and then explained everything in the packet and had me sign and updated our email info and said to call if there were any issues. He was friendly and courteous. We were very happy

Justin Bogan

a year ago

Noah was a great technician. Profesional, informative, on time and extremely helpful. Employees like him will keep me coming back.

Karen

3 years ago

My technician, Troy, was awesome! He was very knowledgeable and professional. I felt like he really cared and wanted to help me with my issue and fix the problem. I was able to be seen the same day I called to get my air conditioning working again! That was greatly appreciated! I will definitely call Plumbline in the future and request Troy.

Cathy H

6 years ago

Connor Ryan, from Plumbline Services, came to service a backed up drain problem on 5/30/2017 and what a delight!!! He was knowledgeable; for which I was glad, because I was very, very nervous. I always am with plumbing issues. He was not annoyed when I would ask him to explain things, and believe me I have had others from another plumbing company rush me. Connor was never like this, not once. He was very polite. It was just a very pleasant experience, all-in-all.Terrific service, start to finish, from/with everyone I was involved with at Plumbline, really. I depend on reviews like this, myself, so wanted to write a positive review and recommendation for Connor, Plumbline Services and their Customer Service Reps.

Tom Wheeler

6 months ago

Through experience, the technician identified this wasn't a run of the mill drain clearing, and detailed some further preventative measures. I really appreciate that.

Jordan Stehlik

3 years ago

My wife and I have been using Plumbline for years and I can say that this will definitely be our last. After waiting a week and a half and waiting all afternoon for our time to fix our AC, they call and reschedule for Monday. On Saturday they call while we are 45 minutes away hiking and tel us their person can be there in an hour. We race out of the trail and back home. 2 hours later he shows up. He takes 5 minutes to figure out that the issue is the “door switch” which I had no idea what it was. I asked questions but still did not understand that it even had to do with the furnace and not the AC or thermostat. He tells us it will be $350 to fix as I’m trying to figure out what the actual issue is with no explanation. Keep in mind I’ve gone two weeks being pregnant without AC in the middle of summer! I believe I have no other option as this seems like a huge project (I mean a $350 fix must be complicated right) when he’s fixing it (the 2 minutes it takes) I google what a door switch is because I still have not received my explanation and realize it’s a $5-$15 part and incredibly easy for anyone to fix! I feel 100% scammed and taken advantage of. I was in tears when he left as I felt so screwed over. I would never recommend this company to anyone again as they are clearly not in the business to help people as I was clearly clueless as to what was needing fixing but solely in it to overcharge people for money.

Rhonda Slishinsky

2 years ago

Jensen came out to perform a sewer scope. He was professional, courteous & explained everything. We use Plumbline because of employees, like Jensen, who are extremely professional and care about providing the best service possible. And the price was very reasonable.

Craig Nelson

a year ago

Called for service. Great response. Appointment from 1-5pm. Tech called within that window. Technician Mike came and made necessary repairs. Very pleased. Mike did a great job. Highly recommended.

Jarrett Coleman

7 months ago

Would highly recommend Plumbline for any plumbing repair! Mike was very helpful in explaining what had caused our problem to begin with & he fixed it in a very timely manner.

Vicki LoSasso

6 years ago

Derek was both professional and very kind. In addition to providing great service at a reasonable price, he made friends with the cats, which made us feel even more comfortable having him in our home. Service was fast and he made sure work was completed to our satisfaction before he left. We will definitely use Plumbline Services again.

Dawn Taylor

2 years ago

Initially, I booked an appointment online for having my drain un-clogged on a Saturday morning. Since I did not receive an email confirmation, I phoned and found that somehow I had booked the appointment for the following week. Kelly fixed the appointment an notified the technician. The technician called me shortly thereafter to advise that he would be here in 30 minutes.He arrived on time, was very polite and professional, did his work quietly and effectively, then cleaned up the work area after. No surprise charges. Plumbline observes usage of COVID protection. Great care was taken to protect my home from soiling by the technician and the equipment. I could not be more satisfied!

Gianni DiGiacomo

2 years ago

Moved into a new house and had some issues with our washer outlet. Got a same day add on. Although our service visit was only a one day wait. Every one I talked to on the phone was very polite. The servicing plumber was awesome. Very quick, polite and cleared the drain in about 10-15. Also very fair pricing

Gail VanDevelder

5 years ago

My furnace went out on a Sunday, of course, they promptly came out to see if they could service, when it was decided I needed a new furnace, Jeff came out and gave me all my options. He was on time, very pleasant and assured me the furnace could be in the next day or so and brought me space heaters as the temp was 54 in my home. This was greatly appreciated and then the installers came out on time and did what it took to get both my air conditioning and furnace replaced. They were great to work with and left the house as they found it. They were awesome!

Richard Bradfield

a month ago

Brian did a super job. Five stars

Gilbert Lopez

a year ago

Jay was my tech and he was wonderful. Very knowledgeable. Located the issue and suggested different options what we could do to solve it. He was very professional and I would highly recommend him.

Matt Hollenbeck

4 months ago

It's an honest business. Will definitely reach out to them again.

Nathan Stone

2 years ago

Victor arrived at the very beginning of my given time frame. He immediately did a diagnostic test on why my furnace wasn’t working. When he found out why he gave a lot of details as to what should be happening but wasn’t. I feel very confident this will solve a problem that’s been happening for the last 5 months. The service was a bit more expensive than expected but I’m happy to pay more for quality service!

Chelsea Aaron

3 years ago

Dominick was fantastic. Our water heater broke and he came over right away, explained the process and all the costs really clearly, and installed a new water heater in just a few hours! Excellent service--I would definitely recommend him and Plumbline!

Keleka Blair

5 years ago

James Mosley and Josh Boca (and many others) held install a new AC and furnace in my place. From my first call to the finished product, Plumbline was amazing. They did all the installation in one day and were very respectful of my time and property. They made sure parking was verified, cleaned up everything, made sure to lay down tarps to protect the floor...I was just very impressed with their attention to detail. The techs were great to work with, they always introduced themselves! James and Josh were so accommodating, knowledgeable, and were just fun to have around!

cyber bri68

2 years ago

Stephen was excellent! He was so knowledgeable and shared that knowledge with us, taking the time to explain things to us. We'd had another company out the week before and we weren't satisfied with that outcome so we decided to try your company and we are so glad we did! Stephen knew exactly what the problem was and got our furnace running correctly. We'll definitely be using you again for our HVAC, plumbing and electrical needs!

Ryan C

2 years ago

Gotta say, impressed with the quality from these guys as a first time homeowner. I know I spent a bit of money but I look at everything done and see how it's all working so smoothly, no complaints. Not to mention it felt like I got the A-team, Billy as my plumber gave me all available options, looked at all the piping he did which was clean/well done, stayed late to get the job done the same day. Then had Curt (Russell...I can't help but add), thoroughly impressed with his skills not just as an electrician but also business demeanor, he really spent time explaining necessary things to me which I appreciated. Not to mention a few days later I'm watching the evening news, see a Plumbline commercial and there's Curt! Find myself yelling at my TV, It's my electrician!. If I'm paying good money, I want good quality work from good people and that's exactly what I got.

Van Wedgwood

2 years ago

This was a service call to clear a shower drain at one of my rentals. I'm very happy with the results! Here's what my tenant had to say:The guy that came over today was awesome! We must have talked for like 3 hours he showed me a hair catcher on Amazon that actually fits in the drain and not on top. He also told me about an enzyme cleaner that is the best for clearing hair in a drain.

Megan Renae

10 months ago

Free second opinion quote! Reasonable price! Professional service! Friendly staff! Will start with this place first next time, because everyone else paled in comparison.

Danielle Parson

2 years ago

Stephen Calvillo was our HVAC tech that came out today! Super knowledgeable, professional and helpful! Our furnace wasn't working and he knew exactly what it was. He got us up and running on this freezing day! We couldn't be more grateful!Plumbline has always been our go to and every time they prove us they are hands down the best out there. Thank you for the quality of service and honesty!

Megan Haeffele

3 years ago

Everything was about as buttoned up as you can get! Bobby gave me 30min notice before showing up at the start of my appointment range. He walked me through a few things during the inspection and wrapped up giving me a full understanding of the health of my furnace and AC. He was able to explain things and answer my questions in ways that actually made since to a home-owner novice like myself and said I'd be receiving a recap with all the details, photos, etc. I'm so happy I went with Plumbline Services - They take their time and their time to do what is needed and their team, from customer service to my tech, Bobby, were upbeat and professional.

Justin Sylva

2 years ago

Dominic was prompt, professional, HONEST, and courteous! I enquired about a water heater service. He let me know that our water heater 15 years old and that our money would be better spent on a new water heater. No charge for an unnecessary service. The repair I needed took no time at all! I’m really glad there are professionals like Dominic working for Plumb Line. These repairs and services can be pricey, but Dominic definitely displays ethics at its highest form. Thank you Dominic, for the brilliant and fast work you performed. And Thank you Plumb Line for keeping him in your employ.

Tessa K

4 years ago

We used Plumbline as a second opinion when we were not satisfied with the service we received from another company. We called Plumbline and they sent a rep out the following day and our diagnosis was free because we were getting a second opinion. Christian from Plumbline was a fantastic rep in every way. He explained every step to us openly and in a way we could easily understand. He gave us all of our options and made sure we were comfortable with what was going on. Turns out the original contactor was wildly exaggerating the work that needed to be done, so much so that our unit needs only minimal maintenance now. Amazing service and a good experience!

S. Duong

2 years ago

I called Plumbline Services to have them evaluate a furnace leak that another company was unable to thoroughly evaluate. The caring person who scheduled my appointment on a Friday evening assigned a highly knowledgeable tech named Christian to come Monday morning.Christian was so professional and knowledgeable in assessing what came out to be a minor issue. Thank you so much and I am your new loyal customer!

francisco mallanao

2 months ago

The electrician was extremely helpful. Gave me multiple options for repair

Shari Brown

2 years ago

This was our first time using Plumbline and Anthony was great to work with. He is extremely knowledgeable and professional and truly takes pride in doing a good job for his customers and his employer. We will definitely use Plumbline Services and request Anthony when we need additional work done in the future. Thank you!

Alison Ruger

a year ago

Brian our techniian did a great job at explaining our problem and fixing it for us.
I purchased my furnace, ac and water heater from Plumbline and am a VIP member because I value their experience and great service.

Patrick Standish

a year ago

I’ve been using Plumbline for my HVAC maintenance for over 2 years and they are always professional and on time. I appreciate the work they do to keep my furnace and A/C working. I definitely recommend them to anyone looking for a trustworthy company for HVAC service and repairs.

Woody Whitman

a year ago

We have had both our AC serviced and our water heater replaced with this company and wouldn’t use anyone else. The technicians are patient when explaining the issues and truly professional in their work.

Cindy Case

2 years ago

Preston was professional and knowledgeable. He thoroughly checked our system, even in the rain, and gave us an honest assessment. My only complaint is that Plumbline did not call the day before to give us a window of time for when our tech would show up.

Richard Azuero

3 years ago

David showed up earlier than the preset time block stated. This was fantastic so we weren't waiting around most of the morning and Early afternoon. His professionalism and knowledge was a pleasant sight to deal with. His expediency with the provided work was fantastic. It's nice to know there are those who take pride in what they do, still out there to service the public.

Sarah Alder

3 years ago

Matt was super nice, treated me like I was a competent owner and was thorough on evaluating my HVAC system. Minor issue with filters; so that was nice to not have an expensive trip fee. Definitely looking into getting their VIP package for the summer!

Robert Levell

2 years ago

They showed up on time and completed the work in a timely manner. The techs were conscientious and worked quickly. They were polite and friendly. When completed they spent the time cleaning up everything and went over the entire system install. They explained how the new Thermostat worked and walked me through every step. Very professional group of techs. Very pleased

Debbie Venrick

5 years ago

Andrew Lawrence was my furnace technician for our annual furnace inspection. He was prompt, very courteous, and explained his inspection in detail. He took time and offered helpful pointers relating to my furnace filter. Very wonderful young man!! Great employee and hope he stays with Plumbline!

Matt Chambers

a year ago

Plumbline was amazing. Total professionals from the word go. Team was on time, friendly, professional, clean, efficient - everything you want from a crew. Highly recommend.

John Jesse

4 years ago

We are really happy with Plumbline services and especially their electrician Curt Russell. Curt arrived on time, was polite, explained the scope of the repair, and was a complete professional. He did a great job for us and really took care of our home by wrapping up his visit with a comprehensive clean up of his work area. This was not an easy job since we were replacing an old track light directly over our stairs, but Curt finished the challenge expertly and efficiently. I highly recommend Plumbline services and Curt Russell if you are looking for quality electrical help.

Velvet Underdog

3 weeks ago

Installer/repairman Zack was outstanding. Installed new water heater in amazingly short amount of time. Answered all my questions. Very professional.

Alexander Giguere

2 years ago

My A/C stopped working in 100 deg. The technician that came in (Cody) was nice enough, but it felt like a sales job to me. He ran a $200 diagnostic that apparently indicate I needed a new capacitor. So a $500 capacitor, along with a $500 coil cleaning. The system worked for about 20 minutes, just long enough for the technician to be gone. So after spending $1,000 in repairs, it is 90 degrees and sweltering hot in my house. The guy will come back tomorrow, probably to tell me I need to buy a $12,000 new system from them and they'll credit me the $1,000. If they couldn't fix it, they should have said so. The trust is gone, so I will not buy a new system from them (credit or not). Terrible day.

Aaron Brown

a year ago

Waited almost 3 weeks for them to show up. They charge $49 just to show up. Never turned on the furnace to see what it was doing. Not even once. Then said for $200 more he would then tell me what is wrong with my furnace. Will never use this company ever again. Complete waste of my $49 I had to pay for nothing done.

Codi Gorman

2 years ago

Mike Quarry was outstanding. Extremely knowledgeable and was kind enough to really take the time to explain everything to us. He was patient and supportive and we would recommend him to anyone looking for a drain specialist.

Rudy Brychel

2 years ago

I really appreciate the excellent quality work in the installation of a new gas water heater and master water valve on my house. I’ve been a quality assurance manger for the installation and repair of commercial HVAC systems for a number of years. Plumbline and the service technician did an excellent job in the installation and repair! Thank you!

Jeff Bonds

4 years ago

I am so sad. Two years ago Plumbline installed a new heater for me. Everything went great they responded promptly and delivered on all of their commitments. Heater has worked flawlessly since. I decided to use them again for my AC when it quit working. I scheduled an appointment, they were a week out. Understood it’s busy time of year. Unfortunately they didn’t show up for the appointment, or call, no communication from them at all. Tuesday morning after they missed the Monday appointment I had a chat session with one of their reps on their website. She told me she would have Plumline call me. By noon no call, so I call and spoke to a representative on the phone. She said she would have dispatch call me and try to get us fit in same day. Still no response two days later. I guess they are too busy now for my business. Hate to see a good reputable company go downhill like this. I found another company that was great and took care of my issue. Sorry Plumbline you’ve lost a customer.

Mike Whalen

2 years ago

The repair person located the source of the leak. It was a poorly installed compression fitting and there was a slow leak that had been occurring for quite a while. We discussed the repair and I informed him I was confident I could do the work myself. He provided information as to what the prior installer had done incorrectly and never pressured me into using his services. He was very professional and helpful.

Joan Droll

2 years ago

Stephen was very prompt, polite and knowledgeable. He fixed my problem and got my heat back on. He explained the inner workings of my furnace and recommended changes that could be made. No high pressure sales pitch, just facts. I highly recommend Plumbline.

Peggy Blyth

3 years ago

I had Plumbline Services install a water heater. The price was very competitive. David did an excellent job. He was very pleasant and very respectful of my property. Did the job in exactly the time frame he said he would. Explained every procedure to me. I would definitely recommend Plumbline services and will use them again for other plumbing and electrical jobs.

Jeanette Morrison

2 years ago

The advertisement $93 or it's free is not true. We had someone come out and we were told that they do not go into crawl spaces . They were going to have to take the toilet off. It was going to cost us another $75. No that is not a ton of money. Yes it says restrictions apply but when scheduling the appointment they should be asking those questions. We were very disappointed. We had a good experience with the replacement of our furnace but we were disappointed with this. The technician was very nice. When you schedule a service on a budget those surprise extra costs just won't work!

Laura Bakke

6 months ago

We had a leaky pipe dripping into our kitchen. Plumline came right away and fixed what turned out to be more a more complex issue the same day. 😊

Wendy Jacobs

2 years ago

I wish I could give Cody more than five stars. He was kind, professional, late Kent and very knowledgeable. My AC unit is on a second floor roof, not an easy project and he was just great. Unfortunately, the AC is beyond repair and needs replacement but he was upfront about that possibility and had a specialist out to my home same day. I use again and highly recommend.

Pucci

3 years ago

The technician, Brian, was fantastic! He diagnosed my problem, had the part on his truck, installed it and cleaned up all in about 45 minutes. He also checked other parts of the house and made a couple of recommendations.He did a great job. I appreciate that Plumbline always puts the customer first.

Virginia E

6 years ago

I used Plumbline Services to change out my kitchen faucet. There was an issue with the first appointment I made with the company, no one showed up. I did give them a second chance and got Philip C as the plumber. He did an excellent job installing my new faucet and made sure it all worked right with no leaks. He cleaned up and left the job nice and clean. I would recommend using him for work.

Dan Williams

a year ago

So far I like them! Lol. HVAC and Plumbing companies are always a little on the shady side. So far everyone who I’ve dealt with has seemed trustworthy and not trying to hike up the bill. I will continue to use them! Hopefully they stay this way as a company! I had my entire furnace and AC replaced with them and I am extremely happy!

Kristen De Lay

2 years ago

I’m so glad that we chose to work with Plumbline. They were quick to help us and every member of their team that came to work on replacing our sewer line was really nice and very professional. The price was what I expected and the service was excellent. I highly recommend them.

John Snellbaker

a year ago

Tech Jesse was awesome on time, friendly, professional and on time. Took time to listen and fixed problem. Plumb line has done work for me in the past always exceeded expectations. Will continue to use them.

Mike Crosby

8 months ago

Austin was the best technician we have ever had in our home. Professional, knowledgeable and very clean worker. Made me a plumbline customer from now on.Another 5 star visit to flush our tankless hot water heater 5/6/2019. Dominic did a great job and is a quality person. Thanks.Tim serviced our Trane furnace today and was very thorough and knowledgeable 12/5/20. The thing I really like about Plumbline is that they assess the situation and do not try to upsell. They solve the problem and price the service fairly. As for Tim. A quality employee and nice person who represents Plumbline in a very positive way.Today 11/16/22 Elijah Bennett did a tankless hotwater heater flush. He was OUTSTANDING! very good service and knowledgeable as to what I can expect with my aging system. I will have Plumbline replace it when I need to. Great job and quality person.

Terrell Davis

2 years ago

The service technician Tim was awesome! He was so easy to talk too, down to earth, didn’t talk in technical circles about my service, nice, and very professional. I would use Plumbline services again from my experience with Tim. Excellent! :)

James Davis

a year ago

I believe the gentleman's name was Dominique, he came out pretty quickly took a minute to look at what needed fixed, then grabbed his tools and got the job done in roughly 30-45 minutes. We then turned on all the water in the house to make sure it was draining correctly.Afterwards I paid and he left. He also cleaned up any messes he made during the job which was a first for me. Typically I have to clean up when I call someone out to unclog that drain. But not this time.

Jared Scharton

2 years ago

As was the case a few prior times when we used Plumbline Services, we again had a great service experience this time with their drain specialist, Chris! In fact, we had a fantastic experience with Chris twice in the same week - two separate issues that Chris had solutions for each time. Not only was he very friendly but also communicated each step of his process while also being very attentive to our family’s needs/safety by offering various options (his repair vs self-repair inc. trip to hardware store). During these crazy times of COVID, I cannot imagine working with another company for our plumbing needs! You can put your trust in Plumbline and Chris for a great customer service experience!

robert mcintyre

2 years ago

Jeremy and his team were OUTSTANDING!
Showed care with our property, excellence in selecting the best solution, and customer focus in post project cleanup. Totally left us with a superior opinion of Plumbline Services!

Nichola McIntosh

6 months ago

Dave was very thorough, explained and showed me what was wrong and quickly got it fixed.

Erika Wilson

3 years ago

Very timely for appointment and used precautions to protect my hardwood floor. Repair person (Eric) was very courteous, diagnosed my problem and advised me of my options. Decided to wait on any further repairs until I could shop the prices of a new fan rather than repair a rather old fan with a remote. Would highly recommend Eric with Plumbline.

Grant Tonkin

2 years ago

Stephen Calvino the technician was excellent! He was very thorough in cleaning and servicing both my air conditioner and furnace. He was very professional, friendly and informative. I would strongly recommend Stephen and Plumbline.Christian was my tech for this service.3/23/2021. He did a great job. He checked both my furnace and air conditioner and he was very thorough. He was friendly, courteous and knowledgeable. I would strongly recommend Christian and Plumbline.

Derek Wilson

2 years ago

Team was very easy to work with and clearly knew what they were taking about. Worked very hard to not damage anything despite a fairly tight path to get to the installation spot.I would recommend Dominic to anyone doing a water heater replacement.

Shelley Roberts

3 years ago

In December on a very chilly night, my furnace stopped working. Cody from Plumbline came out and found the issue which was the condensation pump. He did some checking, made certain the condensation line was clear. Did some maintenance on the pump. He made sure the temperature was climbing in the house.The issue appeared to be resolved. However during the night the furnace stopped working again. Cody returned first thing the next morning and replaced the pump. He was very efficient, knowledgeable, and explained and shared a lot of information regarding furnaces and regular maintenance. The necessity of the follow-up call was not his fault as everything appeared to be fixed the first time. He was very pleasant to work with. He was respectful of my home and my pets.

Shirley Baty

6 years ago

Mike and Ben did a fabulous job with great good humor. They left our home as clean as they found it. They fully explained the workings of the furnace, air conditioner, and thermostat as well as the safety features such as carbon monoxide detectors.We discussed the warranties and all the paperwork.Not to be left out: Eric did a great job with all the electrical stuff. he was kind enough to label everything in the breaker box as well.Altogether a great team.

Kathryn MHB

a year ago

I haven’t had the work done yet. It’s scheduled in 3 weeks but I’m very confident about it being done right. Ryan explained everything very well and I didn’t hesitate to schedule the work.

Mark Horning

3 years ago

Scheduled an AC checkup and Brian and a trainee came out promptly as scheduled. Both were exceedingly professional and personable. They were amazingly thorough in their inspection of my 24 year old HVAC system and thoroughly explained what condition the system is in and the possible options available. This is not the first time I've used Plumbline and they've performed quality work for me before. They are a company I'll continue to use.

Corey Erwin

a year ago

Preston was prompt, friendly, and very helpful! He gave us options that worked for us, and our budget. We’ll definitely work with Plumbline again, and hopefully with Preston!

Julie D

5 years ago

I called Plumbline to come out and service our furnace and air conditioner. They scheduled for the next day! Zach L was very friendly and helpful. For any recommendations he made, he offered to show me the areas of concern. He completed the work thoroughly and quickly. I appreciate the professionalism and honest assessment.

Greg Marshall

4 years ago

Excellent service! Lots of proactive communication (don’t get a lot of that these days), arrived within the time window given. Alex was able to quickly diagnose the situation and recommend several options to solve the problem. Quality of work was high, and Alex was very knowledgeable. Overall a very professional company and electrician, will for sure be keeping the number on file.

julie zimbelman

2 years ago

Preston was an absolute delight! Very professional, friendly, timely, courteous and knowledgeable. Very transparent about the issues with our heater. He was a perfect businessman/technician, but more importantly a joyful human.

Sarah Biasello

a year ago

Bill was fantastic and super knowledgeable. He not only found the leak but repaired the issue as well. He also left us with multiple options for future items we would like to have replaced.

Catherine McCabe

2 years ago

This is my first interaction with Plumbline but it won’t be my last. Paul was on time, polite, professional & went above & beyond, doing more than was initially planned & not charging me extra for it. He answered all my questions, was articulate & willing to discuss several options for fixing our problem. I’ll absolutely use Plumbline again if this is the caliber of service I can expect. Thank you!!

David Fritz

a year ago

Jay was on time, professional and did a fantastic job of explaining the steps and fixes for our dryer flipping the breaker. Great tech, great company.

Ginny Learch

2 years ago

Bobby was very respectful. He worked with a great attitude. He was very thorough and keep the work areas neat and clean. Bobby seems to enjoy what he does and was very professional. He kept us well informed on how the job was going and what he needed to do so that when it was completed he could assure us that there should not be any other issues. Art and Ginny Learch

Craig Schapiro

10 months ago

Michael was super thorough, explained everything to me and did a great job to get the laundry machine drain cleared out.

Erin Ellebracht (Dr. E)

10 months ago

Shawn was on time and professional. He explained everything in detail, and answered my questions thoroughly. Would definitely recommend!

shane gamet

2 years ago

I needed quick assistance with my AC unit. I called Plumbline and they were able to get a Technician out for repairs. Preston was excellent. He explained everything in a way I could understand. He quickly got the repairs done and was very perfessional and helpful. I would recommend Plumbline to you if you need work done .Shane Gamet

Sharron McCormack

3 years ago

2 man Crew arrived on time.9:am and completed at 5:30pm.Quality of work was great and we have no inclination to give an unfavorable report.The only hiccup was being charged an extra $375 to add a new surge protector while completing the electrical panel move. I believe this should have been noticed and included in the total cost since they knew they had to move the panel.Both crew members were very professional and polite. We have utilized Plumbline MANY times in the past and always come back to them and we have recommended this company to many friends.

Elena Torres

2 years ago

What a great service. Etienne came in less than an hour after I called this morning. Did a fabulous job unclogging my drain. He explained everything they did and ensured everything was clean and put back in place before he left.

Terry Daniels

6 years ago

Josh Boca did an awesome job! He was very considerate and covered his shoes, very polite and really did a great job of listening to my ramblings. He worked very efficiently and was upfront about the condition of my furnace. Even though I was putting a new thermostat on an older furnace and wasn't familiar with my set up, he was quick to call and ask for advice to get the job done quickly and efficiently. Great attitude, will definitely call on him again.

Kaley Derham

2 years ago

I have been putting off having a sink fixed for 2 years because I have major anxiety about strangers in my house. But they were fast, very well priced, and so dang professional. Even made sure to tell me when it was going to be loud so I could take my work calls elsewhere. So glad I called them!!

S Wilson

3 years ago

We have been having reoccurring drain backing up issues. Johnathan was professional and friendly. He called 30 minutes before arriving which I appreciate. We went over what might be causing the problems. He explained to me everything that he was going to do and the cost before snaking my drain. He help me set up my next appointment as other service is needed. Thank you Jonathan and thank you Plumbline.

Jeffery Rose

5 months ago

The crew was over the top!!
If I could give more stars I would!
Thanks Plumb Line

g a

5 years ago

Mike J., along with Forrest and Richie did a complete system replacement for us. It was a very long, very hot day but I have to say things went really well. The guys took care to protect the floors - which is always a big deal to us. They were pleasant and professional and took their time to test everything and explain everything to us about how the new system works, how the rebates would work, etc.Oh and they provided us with the permit and inspection information up front - also a big deal to us due to previous bad contractor experiences.I really can't remember when I've felt this good about such a big, unexpected expense!

JH oh

2 years ago

I called Plumbline services to repair A/C unit for the problem of not blowing cold air. A technician from the company arrived on time. After he inspected both inside and outside unit, he explained there was wire connection problem between thermostat and outside condenser unit and drain tube to be replaced. The total comes out as $767 after firstdiagnosis without detailed break down of the work. I agreed to continue.After he worked on the wires and drain tube, he came with other problems. The technician said that total repair cost could be up to $10,000. After he was done with wires and drain tube, he said there were lots of more problems with my A/C unit including old refrigerant, not being manufactured anymore and the condenser blower fan is stuck.I understood he might find other problems after his first repair. However, the old refrigerant and blower fan problem should be notice at his first diagnosis. My outside A/C unit was located at the roof top, so he needed to use ceiling access with ladder to get to the roof top. And he charged $205 for that as limited access fee.After the second diagnosis, he recommended to install new A/C unit. I agreed with the technician and called another person from the company to get an estimate for the new unit. After spending some time, the new A/C unit consultant said that Plumbline services was not able to install new A/C unit due to the old lay out of my furnace inside A/C unit area. I wasted over $760 for nothing.

Cindy Cole

3 years ago

I was a very satisfied. I am newly widowed and my husband took care of all the maintenance problems. I didn't know who to call. My son had used Plumbline before and recommended them. The whole process was painless. He was in, fixed the problem (in two bathrooms) and he left. Very professional, knowledgeable, explained everything to me, cleaned up and he was gone. I have their # in my handyman book now.

Maureen Penley

2 years ago

Brandon continued to do exceptional work that was highly professional and trustworthy. Ben joined him and the two of them worked hard in a small crawl spaces and I have complete confidence that I will have no problems with my furnace this winter. While I had originally called for a tuneup, Brandon showed me the problems that needed to be fixed. I never felt that I was being scammed but that he is as genuine about his assessments. These 2 men represent your company well and I will recommend your company to anyone I knowForA tuneup

Bob Weymouth

2 years ago

Jay did a super job diagnosing my electrical issues and repairs. Came into my home fully masked, even after I told him he didn't need to. Great guy, great company, highly recommended.

Meghan Laredo

3 years ago

I love this company! They are always friendly, timely, and professional! They do quality work, and they're quick without rushing through. We've used them for air conditioning and furnace issues, and we've never had a bad experience with them. I highly recommend!