Best Lewisville Plumbing Repair in Dallas TX

Service tech was friendly enough, but charging someone $100 dollars to come out and not even look at anything is absolute highway robbery. I gave them 2 stars because their response time was great and their customer service was good. Folks, if you have a gas issue, trust me do not use these people. Their service techs will come out, not look at anything, then charge you a mandatory service fee even if they don't do a thing but open up their binder of extremely expensive services. I called them because they had such a high rating. They immediately responded and I was super impressed about that - but then came the bad: 1. The tech showed up an hour and a half outside of their quote window on my work day. I give you it was extremely cold, but I also have a job to do and I delayed my job to wait. 2. My issue was in the attic. He never even looked at the problem. He opened a binder first and told me the general inspection would cost $850 w/o any repairs. This should be told UPFRONT on the call when I explained in detail my issue. Not all of us have disposable income. He was very honest and polite - so I had no issue w/ the tech, he was just doing his job. He didn't try to bully me into services or sell me something I didn't need, so kudos to him for being upfront. He was a good kid and I don't fault him for anything. As a company, you all need to be more transparent about your pricing and not charge someone $100 for a problem THEY WON'T EVEN LOOK AT. To be transparent on MY side, I should be refunded for the time you wasted away from my job because you all have shady business practices. Highly recommended? No, I think not.