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Hammer from Hooper came to my house mid August and cleaned out a difficult to access drain between two sinks in my master bath. I paid $700+, but was happy my drains worked again. A month and a half later the drains backed up again. I called and confirmed multiple times that this was a warranty call and to send the same gentleman out Bc he was familiar with the drain he already worked. Hammer returned and charged be to clean those drain lines again telling me it’s “hard to warranty work Bc you can never tell if someone has a lot if hair and is going to clog the drain quickly.”I have called and my fiancée have called multiple times to discuss why I was charged and no one has returned a single phone call. I would advise against using this company as they do not stand by their work or return phone calls. I have also shared with the neighborhood Facebook page that recommended them Bc this level of service is not acceptable.
www.hooperplumbing.com
6725 Hillcrest Ave suite a, Dallas, TX 75205