Best Grease Buildup in Dallas TX

This company is a rip off and strictly into it for the money!!! Their customer service reps are RUDE and need to learn to some professionalism along with how to listen to their customers and NOT at their customers. The plumber that came out was GREAT! He was the ONLY reason why I wanted to proceed further! The plumber that came out gave me two estimates. I had a cold water slab leak that was in my master bathroom under my tub per the Jose, the plumber sent out by ARS/Rescue Rooter Dallas. My master bathroom is on a wall that's to my back yard. One estimate was for $3500 if they tunneled outside. Mind you, Jose was sure they could tunnel outside since my tub was right on the wall facing the backyard. The 2nd estimate for was for $4500 if they broke the foundation from the inside (and if I was going to use insurance). Since the outside tunnel was more reasonable and my funding would cover it, I chose to do that. I contacted ARS and advised I wanted to proceed after I had my money together. First of all, NO one called me to advise what time they were arriving to begin the job. After 8:30 am and not hearing from anyone, I contacted the plumber Jose and asked if he knew what time they would be arriving. He said another plumber was coming out and he would be to my home in about one hour. The plumbers finally show up. The MASTER PLUMBER Adam comes in and ask me was I ready for some noise. I said what noise, I wanted you all to tunnel outside. Per Adam, the only estimate he had was for $4500 which was to break the foundation inside. I went to retrieve my estimate which showed them both. He then said,I have that same estimate. I said, you just told me you only had the estimate for $4500. Then Adam came with some story that he couldn't put his guys in any danger and they would have to break inside. (MONEY HUNGRY!!!) After he was done with all of the testing, he stood in my front yard talking on the phone to someone NOT knowing I could hear his entire conversation. Whoever he was talking to, he was letting them know the leak was small and they could tunnel, but didn't know what to tell me. After scheming on the phone, Adam and his assistant plumber came in and FINALLY said they could tunnel, but they couldn't do it for NO less than the $4500. He also stated I could possibly have other cost associated with this tunneling. He then tried to become persistent with getting me on their schedule the following day for the dig team to come out. I advised Adam, I would call him back in a couple of hours and let him know my decision. What I did was call another plumbing service. When Adam called me later that afternoon, I advised I was using someone else who was NOT a con-artist and thought they were dealing with a FOOL! Home Advisor need to remove ARS/Rescue Rooter Dallas from their list of professionals and add them to the list of DO NOT EVER USE unless you want to be conned out of your money or a list for companies that DO NOT HONOR their estimates. On top of all of that, Adam, re-wrote the estimate and took my original copy I had with the two estimates. I didn't realize it until I started searching for it after they were gone. He thought he did something slick, but I had an additional copy. To top it off, after advising Adam I was using someone else, I received an automated call from their dispatch advising they would be out the following day to begin work. I don't think so! I'm going to make sure EVERYONE is aware they are a no good, money hungry, lying, underhanded business that do NOT honor their estimates! I also wanted to add that I lost my $200 that I gave them to do the leak test. This money was to come of the price when I hired them to do the job. After NOT feeling comfortable with Adam The Master Plumber, I guess this was a bought and paid for lesson!