Best Design / Build in Dallas TX
I called in the morning and Jerry was there that afternoon. He went straight to the problem and corrected it right away. Very polite and very professional!
www.du-west.com
1709 Tantor Rd, Dallas, TX 75229
J&S did all the plumbing in my home. A dial was messed up on our shower knob so the hot and cold was not accurate. I called to schedule a time for them to come and fix it at my builders recommendation. They said they couldn’t without billing me since it was over a year and no longer covered. Forget that it was barely over a year, in a pandemic where we haven’t been eager to let people into our home considering the circumstances. The dial is a couple of minute fix for a professional, it was their mistake to start with but skirted their responsibility in a year where maybe you shouldn’t be such a stickler about exact year “warranties” and give people a little grace. A real jerk move.
2501 N Hwy 175, Seagoville, TX 75159