Best Trenchless Sewers in Columbus OH

Waterworks has consistently let me down in business and in service. The most recent issue was an attempt on our part to schedule a very simple grease trap cleaning. First, They claimed my business was locked out for an outstanding debt from 2017 when that debt was attached to the previous tenants of the same address. Then, after scheduling the service with plenty of lead time, we were told that we had to fill out a credit app to work with them despite the fact that we wanted to pay cod. After wasting time on the credit app they came back to deny the app even though the business has great credit, good credit history and a successful financial footprint. After being told the CFO would call me to discuss the matter the same customer service rep called back to tell me it was due to insufficient information. Then she told me the service scheduled was never actually scheduled even though we have a voicemail confirming it. This company is deceptive and does not care about its customers nor do their C-suite actually take the time to resolve the issues they promised to resolve. Don't hire them as I am certain you will regret it and if you do no one will be there to help you. Good day.

I had a great experience. They unclogged our sewer drain pipe in a short time at a reasonable price.