Best Standing Water in Columbus OH
Plumber
Over the last 3 years, I have contracted Calhoun Plumbing for faucet replacement, water heater installation and leaking pipe repair in my two homes. Here are 3 surprises: 1 - hefty upcharge on parts price, 2 - poor or incomplete quality, and 3 - lack of responses.
1. Parts Upcharge. I have to agree with another customer's review of Calhoun's hefty upcharge on parts price. An $8.78 SharkBite at Lowe's became $34.77 on Calhoun's invoice. Two pieces of clip tie became $5.00 on Calhoun's invoice. When I called Max, the service rep, no one ever called back. You be the judge. Is this sort of Upcharge reasonable? Is it fair for a Plumber to bill you for the time they had to travel to a hardware store to get parts that they don't have in their truck?
2A. Poor & Incomplete Faucet repair - you be the judge if this faucet work is acceptable. I bought a new faucet to replace an old one. Calhoun's service man decided to repair the old one instead. But after he left, I discovered the faucet became leaking and inoperable. If you look at the attached photos, you will see the faucet is completely out of alignment.
2B - Poor Quality - you be the judge if a water heater is supposed to set up like a Leaning Tower of Pisa. If you look at the photos, you will see the water heater is not straight up aligned to the wall or the furnace. This new water heater was installed over 2 years ago. But when Mike (another Calhoun Service man) and Max came to repair a leaking pipe, Mike, without knowing the water heater was installed by Calhoun, he immediately pointed it out that how wrong the water heater was installed and the water heater indeed was pulling the pipe away. Max told me that he would report the incident when he returned to the office and I would expect a call from Calhoun to discuss how to fix their poor installation and incomplete faucet work. I have not yet received any call.
www.calhounplumbing.com
1. Parts Upcharge. I have to agree with another customer's review of Calhoun's hefty upcharge on parts price. An $8.78 SharkBite at Lowe's became $34.77 on Calhoun's invoice. Two pieces of clip tie became $5.00 on Calhoun's invoice. When I called Max, the service rep, no one ever called back. You be the judge. Is this sort of Upcharge reasonable? Is it fair for a Plumber to bill you for the time they had to travel to a hardware store to get parts that they don't have in their truck?
2A. Poor & Incomplete Faucet repair - you be the judge if this faucet work is acceptable. I bought a new faucet to replace an old one. Calhoun's service man decided to repair the old one instead. But after he left, I discovered the faucet became leaking and inoperable. If you look at the attached photos, you will see the faucet is completely out of alignment.
2B - Poor Quality - you be the judge if a water heater is supposed to set up like a Leaning Tower of Pisa. If you look at the photos, you will see the water heater is not straight up aligned to the wall or the furnace. This new water heater was installed over 2 years ago. But when Mike (another Calhoun Service man) and Max came to repair a leaking pipe, Mike, without knowing the water heater was installed by Calhoun, he immediately pointed it out that how wrong the water heater was installed and the water heater indeed was pulling the pipe away. Max told me that he would report the incident when he returned to the office and I would expect a call from Calhoun to discuss how to fix their poor installation and incomplete faucet work. I have not yet received any call.
959 Frebis Ave, Columbus, OH 43206