Best Home Generator in Columbus OH

This company was absolutely wonderful to work with. Jordan, Jason and Dave were very professional and friendly. I had a water heater that had failed while it was still under warranty. I was told by the manufacturer that I needed to take it back to Home Depot with its receipt. I do not have the skills or equipment to do this myself or the original receipt because the water heater was inherited when I bought the house. I called around to several companies before Water Heaters Plus and none were willing to help with a return and exchange. I told Jason my problem over the phone and to my surprise he said he would be able to return my water heater for me! Jordan got to my house at the scheduled time and did great work. He was efficient and friendly and got old water heater out and returned to Home Depot. He then installed my new water heater with a longer warranty. Afterwards he went over the operation and general safety practices for the new water heater. Everyone at Water Heaters Plus went above and beyond my expectations. I will be recommending this company to anyone that needs a new water heater or repair.

Lost power late Sunday evening impacting half our house. Joe stopped by himself and quickly assessed the problem as electric company outside line. He called them on our behalf and the problem was addressed later that evening. Joe was very responsive, professional and demonstrated in-depth technical knowledge. Will call PTI again for any and all issues or new work; I highly recommend Joe and his company!

Do not waste your time with this company unless you want to be stood up! And the promise to reschedule weren't kept either. Horrible customer service. Happy to have found a more professional company to hire.