Best Brand New Installations in Colorado Springs CO

I have called twice, once at 1130 in the morning and once today at 410. I was told both times the only person that could make an appointment for an estimate was at lunch or gone for the day. I asked this time if she was the only one in the building that was capable of doing this. Seems odd that a company this large could'nt have a person cross trained or a manager that could step in. I was recommended to use this company and see there trucks everywhere but guess they have enough work. The lady that took my call was willing to let me call back or transfer me to her voicemail.Thanks anyway