Best 24 Hour Emergency Service in Colorado Springs CO

My wife and I had some flooding issues in the crawl space of our basement. After talking with some neighbors, we figured out that part of our problem was clogged drains in our backyard. After searching online, we discovered Mark and Pro Power Rooter was a fairly credible drain cleaning service. After contacting him and telling him of our situation (both financial and the flooding problem), he agreed to come over AFTER HOURS and help us out. He was VERY thorough and took his time in assessing the problem. He was at our house for almost three hours and did an amazing job! He even contacted us the next day to see how things were going. I would much rather choose a mom and pop company over the name-brand companies any day because of experiences like this one. There's NO WAY the big companies would take the time to stay after hours, do additional things that were above and beyond what he charge us for, and take the time to call us days later to see how things were going. I would refer Mark Clark anytime to anybody who is unsure of who to call when faced with the same problems!!

Another update: Leaving all my reviews to show the trail, but eventually they did fix my water heater. The guy they sent was very kind and pleasant. I am grateful that it was fixed even though I had a migraine in the process. I would still call them again as the on-call guy did fix it and was a nice person.

I had my water heater fixed 8/30/21, and it already stopped working. Trying to call them about this is impossible. They do not answer the phone if they know someone with a problem needs them. They also sent me a bill that should have gone to my landlord when he disputed their charges to his credit card, and they included his credit card information. Seriously, they gave me access to my landlords credit card. They did not even look at the name on the credit card that had reversed the charges. Now I have to have them back for repair work, and I am very nervous about having them in my apartment again. The last guy was very rude to me and acted like I was inconveniencing him instead of paying him to do a job. So unprofessional!!!