Best Basic Maintenance in Cincinnati OH

This company has done every kind of utility work possible on my 180 year old home. They are far superior with quality and knowledge than your basic contractor. Most of all they are honest!

A water softener install was performed. Just an easy swap. I was not able to be at the home during repair and my wife handled it. The driver would not give an estimate over the phone even though the billing department told me later a standard rate for a water softener is $950. If I knew that before hand I never would have had them come out for a ‘free estimate’. They ended up charging us $750 for 4 hours of work and barely any parts. Since my wife agreed to the flat price and signed I was stuck. When I called billing to ask for a break down of parts and labor, I was informed that they don’t have an hourly rate. Just know that this is how this company works-up front fixed pricing. If you are not the one overseeing the work but are the one paying, you can likely get a better value somewhere else.

Had water backup into the basement. Called late at night and Roto-Rooter was there in 30 minutes. They were able to take care of my issue quickly and efficiently. Their technician John was very polite and professional.