Best Flood Clean Up in Chula Vista CA

2023Super frustrated with my experience today. Made 2 appointments and 2 different properties and was given 3 hour windows for each once. They didn't show up until will over an hour past the three hour window for each appointment. They didn't call to say they would not make the three hour window. They sent an automated text to me for each and said to chat if I had any questions, but they did not respond to my texts. I called several times, was given misinformation about who would be coming, when they would be coming, why they missed my appointments, they said they'd call back and never did. At the end spoke to manager Steven who just wanted to talk over me, be snotty and not listen, nor do anything to resolve the situation. I left a good review before for my issue with a sewer pipe, but I can't recommend nor would I ever use Bill Howe for inside plumbing issues again.2019I had Anderson plumbing out regarding a clogged sewer pipe. They charged $144 to unclog, and wanted $6k to fix the pipe. They said I had to make a decision immediately regarding fixing the pipe which seemed off to me, and the price seemed high. Sewer backed up again within 24 hours.I had Bill Howe out, and they sent Louie who was amazing and extremely helpful. He unclogged the drain within 15 mins, and took a huge chunk of roots/sludge out. He showed me how he could tell where the problem was, and made sure there was not problem anywhere else on the line. Anderson had told me they could not get their camera past the block so there could be problems out into the street that I would be responsible for. Louie just but the camera in a separate access point and was able to make sure the drain was clear.I had Bill Howe fix the compromised drain pipe, and their price was less than $4k, which was more than a third less than Anderson. There was great communication the whole time. Scott did the work fixing the pipe and he was nice, professional, clean and thorough.

We remodeled the whole master bathroom and walk-in closets after a fire had destroyed most of the walls and ceilings. The fire damage restoration team was incredibly helpful in helping us through the process from start to finish. They explained what needed to be done to help make sure everything was up to code. Thank you!