Best Thaw Frozen Water Lines in Chicago IL

Donnie and Kevin were exceptional. We had a leak coming through our ceiling and we came and got a consultation immediately, and scheduled time to fix the problem a few days later. They located the leak immediately and gave us a solution. They were super quick, efficient, and very cost effective. Definitely recommend!!!

Sadly I cannot give zero stars. Anywho, our dishwasher was clogged and the pump sounded to be overworking. This led to a bad smell in the dishwasher after use and standing water, not to mention it wasn't drying the dishes either. All of this was explained on the phone to DP&S as well as telling them no additional water damage or issues near the dishwasher or sink existed.They disregard all initial information given to them and send out a guy who does absolutely nothing besides corroborate what we had already told them. All he does is give us the name of someone that can fix it.We are then charged $75 a couple days later via a mailed invoice. I call in and talk to Bonnie. I explained my situation and that I think it's unreasonable for me to have to pay. I do this in a calm, professional manner as a way to hopefully get to a resolution that works for both sides. Bonnie responds with Oh, so you don't want to pay?!?! and then promptly hangs up.Unbelievably terrible service and just mean-spirited, unprofessional people. DO NOT USE THEM UNDER ANY CIRCUMSTANCE. Bonnie, I hope your day ends better than it started. Cheers.UPDATE: owner's response back is all you need to know. Good day to you.

I paid $95 to John to diagnosis my sewer gas smell in my house which can be hazardous. He did not provide a diagnosis for what my issue was, mainly gave me a bunch of “maybe it’s this” or “maybe it’s this” or your house is just old and your going to have to replace the whole main pipe through the house resolve the issue. This was all in a span of 15 min and I gave $95 for this service call, so basically was left with more questions than answers. I even started to question my career choice, and thought about going into plumbing business and tell 9 out of 10 people what he said and make a quick $95 in 15 min. On the contrary, with Kennedy Plumbing located in Alsip, they were able to come in and find out what was going on and why I was getting the smell. They found out it was the P trap in the ground and gave a few options and how I can contain the smell until I’m ready to do the repair. Again, I highly recommend Kennedy plumbing!