Best Plumbing Products in Chicago IL

Jan is amazing. I’ve hired a lot of contractors for various issues around the house but he is the only one that I have run across that I actually think really loves his trade and truly cares about the client that hired him.

I sent photos of the leaky pipe in my bathroom and he sent a quote quickly and job was done exactly as stated. I tend to helicopter any contractor that is doing work on my home because I would like to learn for future issues and Jan is beyond curious, professional, and very knowledgeable to any questions I had. This is actually the second time we have used Vanguard and Jan is by far the most efficient and friendliest contractor I’ve met.

Highly recommend Vanguard Plumbing and Sewer!

Highly recommend All Rooter Hydro Jetting. They were the last plumbing contractor (out of 4) to come out and take a look at my issue. Issue discovered last year being that next door neighbor has an illegal tap (rain and waste line) from his house into my private waste line. This was done when his house was built 20 years ago. What touched me the most is that Bert was more concerned in helping me eliminate the problem rather than focusing on the cost to fix the problem. Nevertheless, his price beat the others (one whom had done partial work and I was not happy with quality and handling of work). Bert kept his word on pricing in a 7 month long wait due to having to get the water department and city inspectors involved in this uncovered issue since the neighbor refused to move out his line and it is illegal for anyone to remove an illegal tap without the owner’s approval. After several months of meetings with the city, real estate agents, and lawyers, Bert kept in touch with me an offered honest advice throughout. This was a challenging situation as, unfortunately, it turned out that the only way to remove the neighbors tap was through court order which is a long process and requires having the resources available for it. Decision now was to go through the court process or try to work it out with neighbor again and come into a peaceful agreement. Turned out to be a conversation with neighbor, in which Bert was present to back me up, and unfortunately no agreement was able to be reached. Consequently, I had to look for another alternative. By this time it has been a year since the illegal tap had been discovered and the exterior of my house remained in a torn-apart condition. I’ve already spent over $20K trying to find this problem so I didn’t want to spend more and felt like abandoning the issue. In discussing with Bert what to do, we got into a smart solution that involved bypassing the incoming neighbor’s waste line joint (where tap occurs); thus avoiding his waste and rain water backing up to my basement. Despite this involving a different plan from the original discussed 7 months ago. Bert kept his price and still was more concerned with helping me out. I appreciate that Bert was opened to my concerns and ideas and implemented those to be code complaint. He never made me feel like he was the expert but rather was considerate with my preferences and wishes. Here I am writing this review a month later after case closed and we just had heavy rain in the last two days and no single drop has made it to my basement. All Rooter Hydro Jetting did a phenomenal job with quality of work, and equally important, customer happiness.

Fast and Reliable company with excellent plumbers who get the job done on first visit.