Best Faulty Outlets in Chicago IL

Not happy with their Customer Service and Scheduling. Registered on their website, sent a few pictures and had someone come out and look at a ceiling that only needed a small patch up with drywall and paint. The individual stated that it could be done in 1 day and half. We decided to reschedule and the individual stated that customer service would contact me. They never did. I had to contact them a week later to schedule. So I schedule to have the same individual to take care of the Drywall and Paint. Two weeks later I get a text message that they had cancelled the repair because they thought a project manager would need to take a look. Why would the project manager not visit the first time when I sent the pictures. I just was disappointed since I had sent the pictures in my initial request and that was close to two and half weeks in viewing pictures and making that arbitrary decision. I decided to move with another individual.