Best Debris Removal in Chicago IL

Highly recommend All Rooter Hydro Jetting. They were the last plumbing contractor (out of 4) to come out and take a look at my issue. Issue discovered last year being that next door neighbor has an illegal tap (rain and waste line) from his house into my private waste line. This was done when his house was built 20 years ago. What touched me the most is that Bert was more concerned in helping me eliminate the problem rather than focusing on the cost to fix the problem. Nevertheless, his price beat the others (one whom had done partial work and I was not happy with quality and handling of work). Bert kept his word on pricing in a 7 month long wait due to having to get the water department and city inspectors involved in this uncovered issue since the neighbor refused to move out his line and it is illegal for anyone to remove an illegal tap without the owner’s approval. After several months of meetings with the city, real estate agents, and lawyers, Bert kept in touch with me an offered honest advice throughout. This was a challenging situation as, unfortunately, it turned out that the only way to remove the neighbors tap was through court order which is a long process and requires having the resources available for it. Decision now was to go through the court process or try to work it out with neighbor again and come into a peaceful agreement. Turned out to be a conversation with neighbor, in which Bert was present to back me up, and unfortunately no agreement was able to be reached. Consequently, I had to look for another alternative. By this time it has been a year since the illegal tap had been discovered and the exterior of my house remained in a torn-apart condition. I’ve already spent over $20K trying to find this problem so I didn’t want to spend more and felt like abandoning the issue. In discussing with Bert what to do, we got into a smart solution that involved bypassing the incoming neighbor’s waste line joint (where tap occurs); thus avoiding his waste and rain water backing up to my basement. Despite this involving a different plan from the original discussed 7 months ago. Bert kept his price and still was more concerned with helping me out. I appreciate that Bert was opened to my concerns and ideas and implemented those to be code complaint. He never made me feel like he was the expert but rather was considerate with my preferences and wishes. Here I am writing this review a month later after case closed and we just had heavy rain in the last two days and no single drop has made it to my basement. All Rooter Hydro Jetting did a phenomenal job with quality of work, and equally important, customer happiness.

Micheal and is crew where great and on time and very professional and cleaned up all mess great guys

Joe was able to come out the same day I called him about a water leak. He diagnosed the source of the leak, and was upfront in saying that it may be a couple days before he could get to fixing it (I understand that he has a busy schedule, and this is very short notice). The great thing is that he proactively referred me to other plumbers and contractors, and even checked in with me a few days later. This is outstanding customer service, and I appreciate his willingness to go the extra mile. Joe will be the first person I call the next time there is a plumbing issue!