Best Commercial Sewage Pumping in Chicago IL

I reached out to Apex Plumbing & Sewer Inc. a few days ago for two clogged drains in my building. What was explained to me as a routine rodding quickly turned into a flooded kitchen and water damage to my basement.

Apex refuses to accept responsibility for the water damages caused by their technician ($1,700) and instead offered me a credit of $150. I refused their offer and will be perusing alternative means of compensation for their damage.

I was fortunate enough to take video and photo evidence of damages at the time of the accident and will use them to help defend myself. In addition, I made sure the technician documented the water damage in the plumbers report.

I believe that a competent plumber would have understood of this risk while the work was being preformed, explained this risk to a homeowner, and provide an opportunity for the homeowner to accept the risk before beginning the work.

I hope this review helps other homeowners make their own decisions on whether or not they should choose Apex Plumbing & Sewer Inc. for plumbing services.

Donnie and Kieth were very friendly and knowledgable

I called Apex this morning and liked the response from the older gentleman. Two plumbers (Brandon and Adan) showed up promptly. Here is my experience this morning. The leakage was caused by our unit where the pipe was not being aligned to the hole under the water heater. They did diagnose the problem correctly (I hope, finger cross!) I would say Brandon as the lead was discourteous - didn’t introduce himself, knocking the door very loud or close the door loudly. When he talked about the solutions on how to prevent the pipe from being displaced, ($400 for replacing the PVC pipe; $200 for attaching PVC pipe and no cost for putting a brick on the pipe), he failed to mention one solution that a plumber usually does- glue the PVC pipe. Another contractor told me a plumber should have offered that solution. I paid the $199 for diagnostics. The overall experience is unpleasant. I will not use their service again.