Best Broken Water Main Repair in Chicago IL

Seems like this company is hit or miss. I called them to come out and do as assessment of my condo unit prior to renting it out and they were quick, seemingly thorough and it was free! They didn't find any issues in my unit - great. I called them the following week to assess a leak in the ceiling of the retail space below our building's units. I spoke to the owner on Saturday and discussed having someone come out to look at it Monday morning. As of Monday morning, I hadn't heard from anyone so I called around 10am to see what time frame I was looking at. Obviously no one was planned to come out, so they sent someone and they arrived within the hour. As they arrived, I was told by the crew that it would cost $285 for them to set up a ladder and remove 1 ceiling tile to be able to see where the leak is coming from. After that, I basically had to stalk the owner to send us an estimate for any work that would have to be done. We had him look at another item (booster pump) that needed to be removed and capped too, since I had already paid $285 to have someone there. They said the work was too commercial because it was copper pipes and said they would not do the job. Keep in mind their truck, sweatshirts, and website says residential AND commercial - AND FREE ESTIMATES. After hounding them down for a full day, the owner told me they do not want to take on the commercial part of the work. Then, I asked if there was a chance they would cut the drywall to find the source of the leak that they may decide the work is too commercial and refuse to do it. At that point, he suggested I find another plumber who does commercial and residential work to have the work done. So much for my $285 that I have nothing to show for...and no refund offered, obviously.

Long story short: if you have MINOR residential repairs or issues, they might be okay. But if you live in Chicago and it's anything related to a building issue, STEER CLEAR!

I used them to fix my radiator. They came right on time and stayed within the quote. It took exactly as long as they said it would take. They were extremely professional and I would use them again without a doubt.

Juan Z. is extremely professional. He diagnosed and reviewed my plumbing issue quickly and efficiently. I highly recommend using him for any plumbing needs.

Mike saved the day! He called to confirm, was on time and fixed my Tub Clog issue very quickly and efficiently. I would definitely recommend his services and this compay. Thank you!

On time, very knowledgeable, professional cleans up after himself, explains the problem. All around great plumber!!!

I had a great experience with Savior plumbing! To make a long story short, after a terrible smell and seeing water pouring out of my ejector pit, I knew there was a problem that needed to be taken care of right away. I started my search for a plumber, after leaving voicemails for 3 different companies, Savior actually answered their phone! The woman I spoke with was very helpful and empathetic. After explaining my story, she said she needed a few minutes but would definitely get someone out to me that day. Within 10 minutes she had a plumber come out to see me. When Henry showed up, he immediately told me that I needed a new ejector pit and quoted me a reasonable price. He said that he would do his best to be back by 5 with the pump and would have it done. Amazingly, he showed up at 3pm, explained exactly what he was doing and fixed the problem without issue. Henry could have easily pushed me off to the end of the day or the next day, but he made my issue a priority and took care of it. From the first phone call to the moment Henry left, my experience with Savior Plumbing was excellent, and I know exactly who to call if I need a plumber again. Thanks Savior!

I had a simple need (replace a shower faucet cartridge that was ancient , stuck really tight, and now stripped) but needed assistance pretty quickly. I tried calling a fair number of places, and they did the job faster and far more affordable than others. Plus, they were friendly and sociable. Will definitely look them up first in the future.

Great Company!!

Would highly recommend this company. They are very professional, clean, respectful, and reasonably priced. They arrive on time, I mentioned I had pets and they were mindful to keep doors closed when coming in and out. They are also great with dealing with older homes and older equipment. I've used them many times and would recommend them.

Very unprofessional place

I use them first time they abrupt and professionally fixed by severage leakage inside my bathrooms