Best Washer Hookups in Chesapeake VA

I normally don't comment or give review but I had to if I could give them a zero I would..I Warranty Company got this Company to come out and check my water heater I'm asking what the problem is he said nothing all he said was he had to get authorization from the Company fine so he goes out side and called so in the meantime the other guy came and said we have to take your co payment I said you haven't fix anything he said that's how the Company does.So I call to the Warranty Company to see why I have to pay up front he said that's their policy..So Neve came back and said they went the claim cause the record told him him I just got service yesterday in the meanwhile I'm still on the phone with Warranty Company the Supervisor stated I had this Warranty since Jan 28,2018...So they left I then call back to Warrranty Company and got the authorization department on the phone they started he hasn't called and gave the diagnosis, so I called to this Company the recp said that he was talking to them then...I called back to the Authorization Dept once again he said he hadn't call..Once I hung up with them call back to Company she stated that they deny the claim...So I'm going back and forth...So I called them from 2:30 to about 4:30 all I got was their answering machine even the Warranty Company call no answer this is very unprofessional ...I said somebody isn't tell the truth on what's going on. .