Best Ventilated Ceiling Installation in Chesapeake VA

On Lowe's site it offers services, I answered what was requested, central AC and heat to put my house with ductwork that doesn't have any. I got a call from RS ANDREWS of tidewater and they were coming July 4 today at 9am for estimate. Today Micheal comes and tells us the company only wants to do quick replacement units and not what I'm asking for. He says the company will be doing big jobs like mine come September. I asked him why did his company waste my time with an appointment. I'll admit I was kinda upset because I could have called another company. Anyway I asked him would he like to come inside take a look around so I could still get an estimate in writing and see options on payment. Well he bluntly said no there's no reason to.He also added the people that make the appointments do not know what RS ANDREWS OF TIDEWATER are doing. (????)Had I taken a half day off from work to meet with RS ANDREWS I would have been steaming mad but today is a paid holiday so I just wasted a part of my morning.If RS ANDREWS wants to make quick money I got nothing against that but don't waste folks time with appointments for estimates you refuse to honor. I was looking for guidance and ways of payment and mostly how much will it cost for my tiny house.First impressions are everything.I'm not saying the company is bad or good , I think they have communication issues. I'm not saying Micheal was rude either I think he came here thinking he was going to replace a unit outside and instead I was asking for Central AC and heat and duct work basically everything with an estimate and he had to tell me RS ANDREWS doesn't do that work now in July.